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Summary of Contents for Verizon TCL 10 5G UW

  • Page 1 For more information on how to use the phone, please go to https://www. tcl.com/us and download the complete user manual.
  • Page 2 User guide.
  • Page 3: Table Of Contents

    Note: This is a user manual for TCL- 790S. Table of Contents Safety and use ..............5 Radio waves ..............13 Licenses................19 General information ..........23 Your mobile ............26 Keys and connectors ........26 Setting up your phone ........29 Home screen ............33 Text input .............
  • Page 4 Manage messages ..........63 Calendar and Clock .......... 65 Calendar ...............65 Clock ..............67 Getting connected ..........70 Connecting to the internet ......70 Connecting to a Bluetooth device ..72 Connecting to a computer via USB ..74 Sharing a mobile data connection ... 75 Connecting to virtual private networks .
  • Page 5 Duo ................89 10 Settings ..............90 10.1 Network & internet ..........90 10.2 Bluetooth & device connection ....92 10.3 Display ..............94 10.4 NXTVISION ............95 10.5 Home screen & wallpapers ......96 10.6 Sound ..............97 10.7 Advanced features ..........98 10.8 Smart Manager ..........98 10.9 Security ..............99 10.10 Location .............
  • Page 6 12 Accessories ............106 13 1 YEAR LIMITED WARRANTY ...... 107 14 Troubleshooting ..........108 15 Specifications ........... 117 This product meets applicable na- tional SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the Radio waves sec- tion.
  • Page 7: Safety And Use

    This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if...
  • Page 8 TRAFFIC SAFETY Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), driv- ers are requested to refrain from using their phone when the vehicle is not parked. Check the laws and regulations on the use of wireless phones and their accessories in the areas where you drive.
  • Page 9 dust, sea air, etc. The manufacturer’s recom- mended operating temperature range is 0C (32°F) to +40°C (104°F). At over 40°C (104°F), the leg- ibility of the phone’s display may be temporarily impaired. • Do not open, dismantle, or attempt to repair your phone yourself.
  • Page 10 history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone. • Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, orientation,...
  • Page 11 PRIVACY Please note that you must respect the laws and regulations in force in your jurisdiction or other juris- diction(s) where you will use your phone regarding taking photographs and recording sounds with your phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/ or to record the voices of other people or any of their personal attributes, and reproduce or distrib-...
  • Page 12 60°C (140°F). Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations. This symbol on your phone, the battery, and the accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centers with spe- cific bins for these types of equipment;...
  • Page 13 Battery Recycling TCL partners with Call2Recycle® to offer a safe and convenient battery recycling program. For more in- formation on our Battery Recycling Program, please visit the USA at https://www.tclusa.com/mobile/ accessibility-compliance/tcl-mobile-battery-recy- cling-program/. In the United States you may learn more about CTIA’s Recycling Program at http://www.gowireless- gogreen.org/ CAUTION: RISK OF EXPLOSION IF BATTERY IS...
  • Page 14 CHARGERS: Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F). The chargers designed for your phone meet the standard for safety of information technology equipment and office equipment use. Due to differ- ent applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.
  • Page 15: Radio Waves

    Radio waves ....... THIS PHONE MEETS THE GOVERNMENT’S RE- QUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emis- sion limits for exposure to radio-frequency (RF) en- ergy.
  • Page 16 This device is complied with SAR for general population / uncontrolled exposure limits in ANSI/ IEEE C95.1-1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF ex- posure guidelines.
  • Page 17 While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the phone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 15 mm from the body.
  • Page 18 against harmful interference in a residential instal- lation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica- tions. However, there is no guarantee that interfer- ence to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference...
  • Page 19 • This device may not cause harmful interference; • This device must accept any interference re- ceived, including interference that may cause undesired operation. Your phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.
  • Page 20 locations including a SIM card, memory card, and built-in memory. Be sure to remove or clear all per- sonal information before you recycle, return, or give away your product. Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your product’s performance and/or have access to private information including account details, call data, location details and net-...
  • Page 21: Licenses

    directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request. Licenses ........microSD Logo is a trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
  • Page 22 The Android robot is reproduced or modified from work created and shared by Google and used ac- cording to terms described in the Creative Com- mons 3.0 Attribution License (the text will show when you touch Google legal in Settings > System >...
  • Page 23 The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other rele- vant approval markings.
  • Page 24 Hearing aid compatibility rating for this smartphone: M4/T4. How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devic- es that are not labeled. M4 is the better or higher of the two ratings.
  • Page 25: General Information

    General information ....• Internet address: tclusa.com • Manufacturer: TCL Communication Ltd. • Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong • Electronic labeling path: Touch Settings > Sys- tem > Regulatory & safety or press *#07# to find more information about labeling , such as FCC On our website, you will find our FAQ (Frequently...
  • Page 26 Protection against theft Your phone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the number the first time you use your phone by entering *#06# and keep it in a safe place. It may be requested by the police or your carrier if your phone is stolen.
  • Page 27 Frequency Stability The product meets Section 15.407(g) requirements from KDB 789033 D02v02r01. The emissions are maintained within the band of operation under all conditions of normal operation.
  • Page 28: Your Mobile

    Your mobile ......Keys and connectors Audio Connector Microphone Front Camera Speaker Microphone USB Type-C Charger Port...
  • Page 29 SIM & microSD Tray Volume Key Power /Lock Key LED Flash Rear Cameras Fingerprint sensor...
  • Page 30 Back • Tap once to return to the previous screen, or to close a dialog box, options menu, or notification panel. Home • From any application or screen, tap to return to the Home screen. Touch and hold to turn on Google Assistant, a program that provides detailed information based on the content detected on the screen.
  • Page 31: Setting Up Your Phone

    Volume buttons • In call mode, adjusts the earpiece or head- set volume. • In Music/Video/Streaming mode, adjusts the media volume. • In general mode, adjusts the ringtone volume. • Mutes the ringtone of an incoming call. • In camera preview mode, press the Vol- ume up or down key to take a photo or press and hold to take burst shots.
  • Page 32 Insert the SIM card*/microSD card Power off the device before opening the SIM tray to remove and/ or insert the NANO SIM or microSD card. Step 1. If you need to replace the NANO SIM card and/or insert an optional microSD card, use the SIM pin provided in the box to open the SIM tray.
  • Page 33 “smartcard” that houses personal information, such as your mobile number, calling plan and account information. The Verizon 5G UW SIM card is com- patible with any Verizon 5G UW certified device that uses the same size SIM card. The 5G UW SIM...
  • Page 34 Charge your phone You might need to charge the battery before using your phone by inserting the small end of the charg- ing cable into the charger port as shown. Charge your phone fully before turning it on and starting the set up process. Insert the other end of the USB cable into your wall charger and plug it into a wall outlet.
  • Page 35: Home Screen

    Home screen The Home screen provides quick access to all the items (applications, shortcuts, folders and widgets) you like to use most frequently. Touch the Home symbol to get instant access to the Home screen. Notification Bar • Status/Notification indicators ...
  • Page 36 Auto-rotate screen The auto-rotate functions allows the screen to be displayed horizontally or vertically, depending on how you hold the phone. Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better screen view.
  • Page 37 Drag Touch and hold an item and drag it to another loca- tion. Slide/Swipe Touch and slide the screen to scroll up and down the applications, images, and web pages. You can slide the screen horizontally too. Flick Similar to swiping, flicking is a lighter and quicker stroke.
  • Page 38 1.3.2 Status bar From the Status bar, you can view both phone sta- tus and notification information. Slide down the status bar to view notifications and slide down again to enter the Quick Settings Panel. Swipe up to close it the Quick Settings Panel.
  • Page 39 Notification panel When there are notifications, slide down the Status bar to open the Notification panel to read more detailed information. Touch to access Settings, where you can set more items. Touch to clear all event–based notifications (other ongoing notifications will remain).
  • Page 40 Quick Settings panel Touch and drag down from the top of the screen once using two fingers, or twice using one finger to open the Quick settings panel. You can enable or disable functions or change modes by touching the icons. Touch the Edit icon to customise your Quick settings panel.
  • Page 41 1.3.3 Locking and unlocking your screen To protect your phone and privacy, you can lock the phone with a pattern, PIN, password or facial recognition. Creating a screen lock/unlock setting • From the Home screen, swipe up to open the App drawer, then tap Settings >...
  • Page 42 Double touch to enter the Swipe up to un- detailed screen lock the screen Swipe right to Swipe left to enter Phone enter Camera Enter a password to unlock the screen Once the screen is turned on, swipe up from any position on the screen to display the password input panel.
  • Page 43 Hold your phone 8-12 inches from your face. Posi- tion your face in the square shown on the screen. For best results, we suggest that the face key is enrolled indoors and away from direct sunlight. Enable Face unlock when screen turns on, or you have to swipe first before.
  • Page 44 then release. Create folders To improve the organization of shortcuts or applica- tions on the Home screen and the Favorite applica- tions tray, you can add them to a folder by stacking one item on top of another. To rename a folder, open it and tap the folder’s title bar to input the new name.
  • Page 45 Tap one thumbnail and swipe it up to close an appli- cation. Slide right and touch CLEAR ALL to activate the system's one key boost which clears memory used by recent applications. 1.3.6 Adjusting the volume Using the volume button Press the Volume up or down key to adjust the Media volume.
  • Page 46 Using the settings menu From the Home screen, Swipe up to open the App Drawer, then select Settings > Sound to set the volume for media, ring, alarm and more.
  • Page 47: Text Input

    Text input ......Using the on screen keyboard Adjust the on screen keyboard orientation Turn the phone sideways or upright to adjust the on screen keyboard orientation. You can adjust it by changing the settings. Go to Settings > Display > Auto-rotate screen Onscreen keyboard settings Other keyboards are available on your phone.
  • Page 48 Enter text or numbers. Tap to attach media. Tap to capitalize a letter. Touch and hold to CAPS Lock (to type in all capital letters) and tap again to turn off CAPS Lock. Tap to switch to symbol and numeric keyboard. Tap to insert a comma.
  • Page 49: Text Editing

    Text editing You can edit the text you enter. • Touch and hold or double tap within the text you want to edit. • Drag the tabs to change the selected text. • The following options will show: Cut, Copy, Share and Select all.
  • Page 50: Call, Call Log And Contacts

    Call, Call log and Contacts Call ..........3.1.1 Making a call To make a call, tap in the Favorite applications tray. Favourite Contacts numbers Call logs View the call's detailed infor- mation Show the dial pad...
  • Page 51 Long press to access voicemail Enter the desired number from the keypad and tap to place the call or select a contact from Con- tacts or Call Log by sliding or taping tabs and then make the call. The number you entered can be saved to Contacts by tapping the Create new contact icon or the Add to a contact icon...
  • Page 52 followed by the full phone number and tap Emergency call If your phone has network coverage, dial the emer- gency number and tap to make an emergency call. This works even without a SIM card and with- out typing the PIN code. 3.1.2 Answering or rejecting a call When you receive a call, a call window will be...
  • Page 53 On the Phone call screen: • Swipe Phone up to answer the call; • Swipe Phone down to reject the call; • Swipe Message up to reject the call by send- ing a preset message. • To mute incoming calls, press the Volume Key. 3.1.3 Calling your voicemail Your voicemail is provided by your network to avoid...
  • Page 54 3.1.5 During a call To adjust the volume during a call, press the Volume button. End the current call. Tap once to activate the speaker during the current call. Tap this icon again to deactivate the speaker. Tap to mute sound input and turn off the microphone on the phone (you will hear the caller, but the caller will not hear you).
  • Page 55 • Enter the phone number of the person you want to add to conference and tap . You can also add participants from Call log or Contacts. • Tap to merge the calls and start the confer- Number of calls is limited to 10 on the Verizon Net- work.
  • Page 56: Call Log

    ence. • Tap to end the conference call and discon- nect all callers. 3.1.7 Call settings From the Call screen, tap and then tap Settings to edit your phone settings, such as quick responses, accessibility and speed dial settings. Tap any option and follow the instructions. Call log View a call log of missed, outgoing and incoming calls by tapping...
  • Page 57: Contacts

    Contacts ........Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronize them with your Gmail contacts or other applications on the web or on your phone.
  • Page 58 3.3.1 View your Contacts To see your contacts, tap from the App drawer. Tap to delete selected contacts. Tap to search contacts Tap a contact to open the Quick Contact Panel. Touch and hold to to select multiple contacts. Add new contact Deleted contacts will also be removed from other applications on the phone or web the next time you synchronize your phone.
  • Page 59 3.3.2 Adding a contact in the contact list to create a new contact. Enter the contact's name and other contact infor- mation. Touch to save Select a picture or take a photo for the Phone contact Add/Remove from Favorites To add a contact to favorites, you can tap a con- tact to view details then tap .
  • Page 60 3.3.3 Editing your contacts To edit contact information, tap in the contact details screen. 3.3.4 Use Quick Contact for Android Tap a contact in your contacts list to open Quick Contact Information. You can then tap or the number to make a call. To send a message, tap The icons available on the Quick Contact panel depend on the information you have for the contact and the applications and accounts on your phone.
  • Page 61 3.3.5 Importing, exporting and sharing contacts This phone enables you to import or export con- tacts between your phone, NANO SIM card and phone storage. From the Contacts screen, tap to open the options menu. To import/export contacts to/from NANO SIM Card, phone or microSD card storage, go to Settings >...
  • Page 62 3.3.7 Merging/Separating contacts To avoid duplication, you can add any new contact information to existing contacts in a single action. Tap the contact which you want to add information to, touch and touch Link. Select the contact whose information you want to merge with the first contact.
  • Page 63 tailed information, such as username and password. You can remove an account to delete it and all associated information from the phone. Tap the account you want to delete, then tap Remove Ac- count to remove it. Auto-sync On the Accounts screen, turn on/off the Automatical- ly sync data to activate/deactivate this function.
  • Page 64: Messaging

    Messaging ......Write a new message You can create, edit, send and receive SMS and MMS with this phone. To access Messaging, tap On the message list screen, tap to create text/ multimedia messages. Choose contacts Insert emojis Send the text message Sending a text message To add recipients, enter the name or phone number of the recipient in the To bar.
  • Page 65: Manage Messages

    finished, tap to send the text message. Specific letters (accented) will also increase the size of the SMS. Sending a multimedia message MMS enables you to send video clips, images, photos, animations, and sounds to other compatible mobiles and email addresses. An SMS will be converted to MMS automatically when media files (image, video, audio) are attached or email addresses are added.
  • Page 66 screen: • Tap to call the number. and select Set- To adjust message settings, tap tings on the message list screen.
  • Page 67: Calendar And Clock

    Calendar and Clock..Calendar ..........You can use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, Swipe up from the Home screen, then tap Calendar. 5.1.1 Multimode view You can display the Calendar by Schedule, Day, 3 days, Week, or Month, tap to change your view.
  • Page 68 screens, tap an empty spot to select a target area which will then turn , then tap the icon to create the new event. 5.1.3 To delete or edit an event To delete or edit an event, tap the event to enter the details screen.
  • Page 69: Clock

    Clock ..........Your mobile phone has a built-in clock. To view the current time, touch from the app drawer. 5.2.1 Alarm From the Clock screen, touch Alarm to enter. • Turn on to enable the alarm. • Touch to add a new alarm, touch save.
  • Page 70 5.2.3 Timer From the Clock screen, touch Timer to enter. • Set the time. • Touch to start the countdown. • Touch to pause. • Touch to reset.
  • Page 71 5.2.4 Stopwatch From the Clock screen, touch Stopwatch to enter. • Touch to start the Stopwatch. • Touch to show a list of records according to the updated time. • Touch to pause. • Touch to reset. • Touch to share. 5.2.5 Adjust Clock settings Tap to access Clock, Alarms and Timers settings.
  • Page 72: Getting Connected

    Getting connected ... To connect to the internet with this phone, you can use the network or Wi-Fi, whichever is most con- venient. Connecting to the internet 6.1.1 Network connection The first time you turn on your phone with your SIM card inserted, the phone will begin a setup wizard.
  • Page 73 6.1.2 Wi-Fi You can connect to the internet when your phone is within range of a wireless network. Wi-Fi can be used on your phone even without a SIM card inserted. To turn Wi-Fi on and connect to a wireless net- work • Tap Settings >...
  • Page 74: Connecting To A Bluetooth Device

    To forget a Wi-Fi network The following steps prevent automatic connections to networks which you no longer wish to use. • Turn on Wi-Fi, if it’s not already on. • On the Wi-Fi screen, tap Saved networks. • Tap the name of the saved network and tap FOR- GET in the dialog that opens.
  • Page 75 To pair/connect your phone with a Bluetooth device To exchange data with another device, you need to turn Bluetooth on and pair your phone with the Bluetooth device with which you want to exchange data. • Tap Bluetooth & device connection > Bluetooth. • Tap + Pair new device.
  • Page 76: Connecting To A Computer Via Usb

    Connecting to a computer via With a USB cable, you can transfer media files and other files between your phone and a computer. To connect your phone to the computer Use the USB cable that came with your phone to connect the phone to a USB port on your comput- er.
  • Page 77: Sharing A Mobile Data Connection

    Sharing a mobile data connec- tion You can share your phone’s mobile data connection with a single computer via a USB cable (USB teth- ering), with Bluetooth (Bluetooth tethering) or via Wi-Fi (mobile hotspot). The functions below may incur additional network charges from your network operator.
  • Page 78: Connecting To Virtual Private Networks

    Connecting to virtual private networks Virtual private networks (VPNs) allow you to con- nect to the resources inside a secured local net- work from outside that network. VPNs are com- monly deployed by corporations, schools, and other institutions so that their users can access local network resources when not inside that network, or when connected to a wireless network.
  • Page 79 To connect/disconnect to/from VPN To connect to a VPN: • Tap Settings > Network & internet > VPN. • The VPNs you have added are listed. Tap the VPN you want to connect with. • In the dialog that opens, enter any requested credentials and tap CONNECT.
  • Page 80: Multimedia Applications

    Multimedia applications . Camera ........Your mobile phone is fitted with a camera for taking photos and videos. Before using the camera, make sure that you re- move the protective lens cover to avoid it affecting your picture quality. To take a photo or video, touch from the app drawer.
  • Page 81 To take a photo The screen acts as the viewfinder. First, position the object or landscape within the viewfinder, tap the screen to adjust the image focus to a specific point or object, and tap the Capture button or press the Volume key to take a photo.
  • Page 82 7.1.1 Modes and settings Modes Slide left or right to switch between modes. • More: By selecting More, you can access more modes. These modes could be moved to the main screen by touching Slo-Mo: Record special occasions and fast mov- ing scenes even in a dark environment, then play them back at a slow frame rate.
  • Page 83 will only use the 48MP rear Camera. • Auto: Auto is the default mode for Camera. • Video: Touch to access video mode. • Portrait: Touch to create a depth of field effect. You can compose an image that highlights your subject while producing a gorgeously blurred background.
  • Page 84 • Smart guideline : Touch to turn on/off. • Dark shot: Toggle the switch to take a wonderful picture in dark environment. • Volume button function: Touch to customise the Volume button to Shutter, Zoom or Volume when using camera. • Touch to capture: Touch to turn on/off.
  • Page 85: Viewing Photos Or Videos

    • Face beauty: Touch to adjust skin smoothing and enhance colouring effect to portraits. • Mirror camera: Touch to turn on/off. Viewing Photos or Videos ..Google Photos acts as a media player to view, or- ganize, share, and edit all your photos and videos. To view the photos you have taken, swipe up from the Home screen to access the App Drawer and select Google Photos.
  • Page 86 Pictures and videos are displayed by albums in Google Photos. Working with pictures You can work with pictures by rotating or cropping them, sharing them with friends, and setting them as a contact photo or wallpaper. Find the picture you want to work on, and tap the picture to enter the full-screen picture view.
  • Page 87: Others

    Others ......Other applications The previous applications in this section are prein- stalled on your phone. To download and install more 3rd party applications, use the Google Play Store application. Application availability depends on country and oper- ator.
  • Page 88: Google Applications

    Google applications ..Google apps are preinstalled on your phone to im- prove work efficiency and help you enjoy life. This manual briefly introduces the apps. For de- tailed features and user guides, refer to related websites or the introduction provided in the apps. We recommend you register with a Google account to enjoy all the functions.
  • Page 89: Maps

    Maps Google Maps offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, or public transportation. By using this applica- tion, you can get your own location, search for a place, and get suggested route planning for your trips.
  • Page 90: Play Store

    count. Files or folders can be shared privately with other Google account users. Play Store Serves as the official app store for the Android operating system, allowing users to browse and download applications and games. Applications are either free of charge or at a cost. In Play Store, search for the app you need, down- load it and then follow the installation guide to install the app.
  • Page 91: Play Movies & Tv

    Play Movies & TV With Google Play Movies & TV you can rent or purchase on demand videos and TV shows to watch instantly on your phone. All purchases can also be downloaded to your phone to watch without streaming. A video chat mobile app.
  • Page 92: Settings

    Settings ...... Open Settings from the App Drawer by swiping up from the Home Screen and tapping the Settings Icon, or swipe down from the Notification Bar and tapping the Settings Icon 10.1 Network & internet 10.1.1 Wi-Fi Using Wi-Fi you can access the internet without us- ing your network data or NANO SIM card whenever you are in range of a wireless network.
  • Page 93 10.1.3 Mobile network You can set Roaming, Enhanced 4G LTE Mode, Network Mode, Access Point Names and etc in this menu. 10.1.4 Data usage Data saver By enabling Data saver, you can reduce data usage by preventing some apps from sending or receiving data in the background.
  • Page 94: Bluetooth & Device Connection

    10.1.6 VPN For more information on VPN, refer to "6.5 Con- necting to virtual private networks". 10.1.7 Airplane mode Turn on Airplane mode to simultaneously disable all wireless connections including Wi-Fi, Bluetooth and more. 10.1.8 Private DNS Tap to select private DNS mode. 10.1.9 Wireless Emergency Alerts Tap to enter wireless emergency alert settings, including whether to show threats and alert tones.
  • Page 95 For more information on Bluetooth, refer to “6.2 Connecting to a Bluetooth device”. 10.2.2 NFC Turn on to enable NFC. The function allows data exchange when the phone touches another device. 10.2.3 Cast You can use Cast to display your device’s screen on your TV, and display content like TV shows, movies, photos, games, and websites from supported apps.
  • Page 96: Display

    10.3 Display 10.3.1 Status bar With this menu, you can set the style of the status bar, select whether notification icons are folded, show network speed and how the battery percent- age is displayed. 10.3.2 Brightness level Adjust screen brightness manually. 10.3.3 Dark mode Your screen will become black in this mode, which makes it easier to look at your screen or read in dim...
  • Page 97: Nxtvision

    10.3.6 Auto-rotate screen Select whether the screen rotates automatically or not. 10.3.7 Sleep Set screen timeout. 10.3.8 Font size Set font size for the screen display. 10.4 NXTVISION 10.4.1 Visual enhancement Toggle the switch to enable. Automatically adjust contrast, sharpness and saturation to make the screen image clearer, with a richer depth of detail and improved brightness for dark scenes when viewing photos or playing videos and games.
  • Page 98: Home Screen & Wallpapers

    Enhance the colour, contrast and depth of detail of streaming video from any source to provide HDR-quality viewing. 10.4.3 Reading mode Reading mode reproduces a physical book reading experience on your screen. You can set individual apps to use this mode by clicking Manage apps menu.
  • Page 99: Sound

    10.6 Sound Use the Sound settings to configure many aspects of call ringtones, music, and other audio settings. 10.6.1 Do Not Disturb preferences If you do not want to be disturbed by your phone or information ringtones during work or rest, you can set the Do Not Disturb mode.
  • Page 100: Advanced Features

    sounds, etc. 10.7 Advanced features 10.7.1 System navigation Select your favourite navigation button layout. 10.7.2 Gestures To set some gestures for convenient use, such as flip to mute and Power key shortcut. 10.8 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and optimising data usage to preserve battery levels, manage stor- age and protect against security threats.
  • Page 101: Security

    10.9 Security 10.9.1 Screen lock Select one method such as Swipe, Pattern, PIN, Password, or Fingerprint to unlock the screen. 10.9.2 Fingerprint sensor Use your Fingerprint to unlock the screen or clear notifications, take a photo/video, pick up a call, and etc.
  • Page 102: Location

    10.9.5 Others You can also set SIM card lock, Screen pinning, and etc. 10.10 Location Tap to set whether to allow an app to access your device’s location. You can set allowing all the time, or only while the app is in use. 10.11 Privacy To protect your privacy, you can set an app to be allowed or forbidden to access your location, SMS,...
  • Page 103: Storage

    10.13 Storage Use these settings to monitor the total and available space on your phone. 10.14 Account Touch to add, remove, and manage your email and other supported accounts. You can also use these settings to control how and whether all applications send, receive, and synchronise data according to their own schedules, and whether all applications can synchronise user data automatically.
  • Page 104: Google

    10.16 Google Touch to configure your Google account and servic- es settings. 10.17 Accessibility Use the Accessibility settings to configure any ac- cessibility plug-ins you have installed on your phone. 10.18 System updates Tap to check for system updates. 10.19 System 10.19.1 About phone View basic information for your phone such as mod- el name, CPU, camera, resolution, and etc.
  • Page 105 10.19.3 Date & time Use Date & time settings to customise your prefer- ences for how date and time are displayed. 10.19.4 Backup Turn on to back up your phone’s settings and other application data to Google servers. If you replace your phone, the settings and data you’ve backed up will be restored onto the new phone when you sign in with your Google account.
  • Page 106 Factory data reset will erase all of your personal data from the internal phone storage, including information about your Google account, any other accounts, your system and application settings, and any downloaded applications. We recommend you back up your personal data before resetting. 10.19.6 Regulatory &...
  • Page 107: Making The Most Of Your Phone

    Making the most of your phone ...... 11.1 FOTA Upgrade Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's software. To access System updates, Swipe up the Home screen and select Settings > System updates. If you want to update the system, tap Check for new system update and when that’s finished, your phone will have the latest version of the software.
  • Page 108: Accessories

    Accessories ....Standard accessories 1. Wall Charger 2. Type-C USB Cable 3. Quick reference guide 4. Product safety & warranty information 5. Important consumer safety information 6. SIM Tray Ejector Pin 7. Wrapped phone protective film 8. 5G Special Nano SIM Card sim card • A ccessories depend on countries.
  • Page 109: 13 1 Year Limited Warranty

    1 YEAR LIMITED WAR- RANTY ......For information on warranty of your device, visit the USA and Canada websites at https://support.tcl. com/us-mobile-product-downloads/614427. WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov. Electronic Information For more information on Electronic Recycling: 1) Visit TCL Electronic Recycling Program website at https://www.tcl.com/us/en/mobile/accessi- bility-compliance/tcl-mobile-electronic-recy- cling-program.html / or...
  • Page 110: Troubleshooting

    Troubleshooting .... Before contacting the service centre, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone’s software via Settings > System updates.
  • Page 111 accessed, press and hold the Power key to reset. This eliminates any abnormal OS booting issues caused by third party applications. • If neither method is effective, reset the phone by pressing the Power key and the Volume up key at the same time, then select Wipe data / facto- ry reset >...
  • Page 112 discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen. • Make sure that charging is carried out under nor- mal conditions 0°C (32°F) to 40°C (104°F). • When abroad, check that the voltage input is compatible.
  • Page 113 Invalid SIM card • Make sure that the SIM card has been correctly inserted. • Make sure that the chip on your SIM card is not damaged. • Make sure that the service of your SIM card is available. My phone can’t make outgoing calls • Make sure that you have dialed a valid number and have touched • For international calls, check the country and...
  • Page 114 • Check your subscription status with your opera- tor (credit, SIM card valid, etc.). • Make sure that you have not forwarded incoming calls. • Make sure that you have not barred certain calls. • Make sure that your phone is not in aeroplane mode.
  • Page 115 I can’t use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn’t require a TCL accessory. When I select a number from my contacts, the number can’t be dialled • Make sure that you have correctly recorded the number in your contacts.
  • Page 116 • Contact your network operator to check service availability and MMS parameters. • Verify the server centre number or your MMS profile with your operator. • The server centre may be swamped. Try again later. SIM card PIN locked • Contact your network operator to obtain the PUK (Personal Unblocking Key) code.
  • Page 117 The phone can’t be detected by others via Blue- tooth • Make sure that Bluetooth is turned on and your phone is visible to other users. • Make sure that the two phones are within Blue- tooth’s detection range. The battery drains too fast • Make sure that you follow the complete charge time (minimum 120 minutes).
  • Page 118 the above actions will make your phone return to normal temperature. After a factory data reset is performed, I can’t use my phone without entering Google account credentials • After a reset is performed, you must enter the original Google account credentials that were used on this phone.
  • Page 119: Specifications

    Specifications ....Processor: • Qualcomm Snapdragon 765G Platform: • Android 10 Memory: • 128GB ROM + 6GB RAM Dimensions (LxWxT): • 6.44” x 3” x .37” Weight: • 7.4” Display: • 6.53” touch screen with 2340x1080 Network: • GSM: B2/3/5/8 (1900/1800/850/900) • UMTS: B2/4/5/8 (1900/1700/850/900) • LTE: B66/B4/B5/B13/B2/B12/B46/B48, and B3/7/20/28...
  • Page 120 Connectivity: • Bluetooth 5.0 • Wi-Fi 802.11 b/g/n for 2.4GHz, 802.11 a/n/ac for 5GHz • 3.5 mm audio jack • Type-C USB 3.1 Camera: • 48MP+8Mp super wide+5Mp Macro • 16MP front camera Audio & Video supported formats: • AAC LC, AAC+, eAAC+, AAC ELD, AMR-NB, AMR-WB, FLAC, MIDI, MP3, Opus, WAV, Vorbis, ALAC, AIFF, APE • (decoder) H.264, MPEG-2, VP8, VP9(8-bit and...
  • Page 121 Special Features: • GPS/GLONASS/Galileo/Beidou/QZSS • G-sensor • Light Sensor • Proximity Sensor • E-Compass • Gyro Note: Specifications are subject to change without prior notice.
  • Page 122 English - CJA67H001AAA...

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