Troubleshooting; Warranty - Kelvinator KCICDC4FH Operator's Manual

TROUBLESHOOTING

PROBLEM CAUSE
Temperature control is on the
highest temperature point (1 point)
Unfreezing
Plug and outlet not connected well
Fuse broken off
Temperature control is on the
lowest temperature point (7 point)
Too much stuff stored in one time
Compressor
Thick frost
can not stop
working
Too many times of door-opening
Too near the wall
Near the hot source or sun
Temperature control is on the
highest temperature point (1 point)
Too much stuff stored in one time
Too warm
Too many times of door-opening
Near the hot source or sun
Temperature control is on the
Too cold
lowest temperature point (7 point)
Ground is not flat
Big noise or
violent vibration
Refrigerating tubes connected
The condensation water on the
Water on the
lids drops down from the drain
floor
pipe to the floor
Water
The environment humidity is too
condensation
high
on the lids
Too many times of door-opening
Excessive ice
The doors are not closed
formation in
cabinet
The condensation water on the
lids drop inside
Plug and outlet not connected well
The lighting
does not work
The lighting switch is off
NOTE: If you can not resolve the problems according to the above chart, please contact
the after-sale service, do not handle it yourself.

WARRANTY

Your appliance is covered by a one (1) year limited warranty. For one (1) years from
your original date of purchase, Electrolux Professional, Inc. will pay all costs, except
as set forth below, for repairing or replacing any parts of this appliance that prove
to be defective in materials or workmanship when such appliance is installed, used,
and maintained in accordance with the provided instructions. For appliances that are
manufactured with a compressor, an additional four (4) year part warranty is provided
for the compressor only.
EXCLUSIONS
THIS WARRANTY DOES NOT COVER THE FOLLOWING:
1. Products where the original serial number has been removed, altered or cannot be
readily determined.
2. Normal wear and tear and gradual deterioration.
3. Product that has been transferred from its original owner to another party or
moved outside the USA or Canada.
4. Rust on the interior or exterior of the unit.
5. Products purchased "as-is".
4 OM-DIPPING CABINET
SOLUTION
Adjust temperature control
Make both of them connect well
Change the fuse
Adjust temperature control
Reduce the quantity
Defrost
Reduce the times of door-opening
Far from the wall
Change the place
Adjust temperature control
Reduce the quantity
Reduce the times of door-opening
Change the place
Adjust temperature control
Change the place
Separate them
Pour out the water from the water
collector
Dry the lids with a soft cloth
Reduce the times of door-opening
Close the doors
Dredge the drainpipe with wire,
defrost
Make both of them connect well
Turn on the lighting switch
6. Food loss due to any refrigerator or freezer failures.
7. Damage caused at any time during shipment.
8. Service calls which do not involve malfunction or defects in materials or
workmanship, or for appliances used other than in accordance with the provided
instructions.
9. Service calls to correct the installation of your appliance or to instruct you how to
use your appliance.
10. Expenses for making the appliance accessible for servicing, such as removal of
trim, cupboards, shelves, etc., which are not a part of the appliance when it is
shipped from the factory.
11. Service calls to replace appliance light bulbs, air filters, water filters, and other
consumables, or knobs, handles, and other cosmetic parts.
12. Surcharges including, but not limited to, any after hours, weekend, or holiday
service calls, tolls, ferry trip charges, or mileage expense for service calls to
remote areas, including the state of Alaska.
13. Damages to the finish of the appliance and/or the appliance location that are
incurred during installation, including but not limited to floors, cabinets, walls, etc.
14. Damages caused by: services performed by unauthorized service companies; use
of parts other than genuine Electrolux Professional, Inc. parts or parts obtained
from persons other than authorized service companies; or external causes such
as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
15. For appliances operated by a concessionaire or vendor in a trailer or other
motorized vehicle, or at varying locations, your appliance is covered by a one
(1) year, limited parts and labor warranty. For appliances that are manufactured
with a compressor, an additional four (4) year part warranty is provided for the
compressor only.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY
SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS
BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE (1) YEAR OR
THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE (1) YEAR.
ELECTROLUX PROFESSIONAL, INC. SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES
RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY
IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON
THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need Service
In order to obtain service the unit must first be registered at KelvinatorCommercial.
com. Once registered please call 866-339-8515 for assistance.
This warranty only applies in the USA and Canada and is warranted by Electrolux
Professional, Inc. For installations outside the US and Canada, please contact your
local equipment provider for warranty specifics.
Electrolux Professional, Inc. authorizes no person to change or add to any obligations
under this warranty. Obligations for service and parts under this warranty must be
performed by Electrolux Professional, Inc. or an authorized service company. Product
features or specifications as described or illustrated are subject to change without
notice.
(November 2023)
866-339-8515
Electrolux Professional, Inc.