BIXOLON SRP-350III User Manual
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BIXOLON SRP-350III User Manual

Thermal receipt printer
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User's Manual
SRP-350III/352III
THERMAL RECEPIT PRINTER
Ver. 2.00
www.bixolon.com

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Badruddin
February 17, 2025

This printer one time on the green light then totally of the printer

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Summary of Contents for BIXOLON SRP-350III

  • Page 1 User’s Manual SRP-350III/352III THERMAL RECEPIT PRINTER Ver. 2.00 www.bixolon.com...

  • Page 2: Copyright

    BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product. BIXOLON is not responsible for any direct or indirect damages, arising from or related to use of this information.
  • Page 3 SRP-350III/352III Warning Hazardous moving parts Keep fingers and other body parts away Pull the print head lever can be stop all moving parts. IEC 60417-6057 (2011-05) for other moving parts. Mise en garde Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par l'électricité...
  • Page 4 SRP-350III/352III Compliance information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 SRP-350III/352III Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, to prevent possible harm to the environment or human health from...

  • Page 6: Warning & Caution

    Do not connect multiple products to a Only use authentic products from single or faulty power outlet. Use only BIXOLON. The company will not provide grounded power outlets that meet the post-sale support for damaged or other industry standard. Noncompliance may quality issues that any fake cause electric shock or fire.
  • Page 7 Do not place heavy product, please contact the original objects, liquids, or metals on the place of purchase or through product. This could cause damage to BIXOLON website’s product repair the product or a fire. page (www.bixolon.com). - 7 - Ver. 2.00...

  • Page 8: Manual Introduction

    SRP-350III/352III Manual Introduction This manual provides basic information on printers and provides ways to install, use, and check them. In order to protect the safety of users and prevent property damage, be fully familiar with this manual before using the product. Please use it.

  • Page 9: Printer Introduction

    SRP-350III/352III Printer Introduction Combining powerful printing performance and a user-centric design, the SRP-350III 3-inch (80 mm) thermal printer provides this high quality ticketing and receipting when required. With a user friendly design, this highly reliable desktop printer can print at speeds up to 250 mm/second with an adjustable paper guide for 2-inch or 3- inch PAPER, complimented with an anti-jam guide.

  • Page 10: Table Of Contents

    SRP-350III/352III Table of Contents Copyright ............................2 WARNING & CAUTION ........................6 Manual Introduction ........................8 Printer Introduction ........................9 1. Preparation ..........................11 2. Product Part Names ........................ 12 2-1 Printer Part Names ......................... 12 2-2 Interface Part Names ......................13 2-2-1 USB (Built-in) ........................

  • Page 11: Preparation

    SRP-350III/352III 1. Preparation • If there is any part missing, please contact the place of purchase. • The actual part may look different from the image. SRP-350III/352III Installation Guide Power Cord Paper Cover Cable AC/DC Adapter - 11 - Ver. 2.00...

  • Page 12: Product Part Names

    SRP-350III/352III 2. Product Part Names 2-1 Printer Part Names Printer Cover Controller Manual Cutter Cover Open Button Cutter Cover Power Switch - 12 - Ver. 2.00...

  • Page 13: Interface Part Names

    SRP-350III/352III 2-2 Interface Part Names • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface. 2-2-1 USB (Built-in) USB Port Signal Name Designation (Color) Function Shell Shield Drain Cable...

  • Page 14: Ethernet Interface Card

    If power is on, your data may be lost. Refer to the utility and network connection manual for Interface connection information. The network connection manual is on the BIXOLON website (www.bixolon.com) We're offering it. - 14 - Ver. 2.00...

  • Page 15: Single Serial Interface Card (Rs-232C)

    SRP-350III/352III 2-2-3 Single Serial Interface Card (RS-232C) Serial Port Connect or disconnect the communication cable while the printer power is off. If power is on, your data may be lost. - 15 - Ver. 2.00...

  • Page 16: Parallel Interface Card (Ieee1284)

    SRP-350III/352III 2-2-4 Parallel Interface Card (IEEE1284) Parallel Port Pin No. Source Compatibility Mode Nibble Mode Host nStrobe HostClk Host/Printer Data 0 (LSB) Host/Printer Data 1 Host/Printer Data 2 Host/Printer Data 3 Host/Printer Data 4 Host/Printer Data 5 Host/Printer Data 6...

  • Page 17: Drawer Kick-Out Port

    SRP-350III/352III 2-2-5 Drawer Kick-out Port Connect the Drawer Kick-out connection cable to the drawer kick-out port on the rear side of the printer. Pin No. Signal Name Direction Frame Ground Drawer Kick-out Drive Signal 1 Output Drawer Open/Close Signal Input...

  • Page 18: Installation & Usage

    SRP-350III/352III 3. Installation & Usage 3-1 Printer Installation Placings - Allow sufficient space around the printer for proper ventilation. - Do not place objects close to the back or bottom of the printer, which may hinder the air circulation. - Install the printer on a flat and level surface.

  • Page 19: Power Connection

    SRP-350III/352III 3-2 Power Connection 1) After turning the printer off, connect the AC/DC adapter jack to the printer’s power port. Power Port AC/DC Adapter Jack 2) When connecting the adapter jack, ensure that it is inserted in the correct direction.
  • Page 20 4) Press the “ON” switch to turn on the printer. - Be sure to turn off the printer and connect or disconnect the cable. - Only use a power supply provided by BIXOLON. BIXOLON shall bear no responsibility for damage caused by using a third-party power supply.

  • Page 21: Inserting And Changing The Paper Roll

    SRP-350III/352III 3-3 Inserting and changing the paper roll Use paper roll that complies with the specifications. If you use a paper roll including paper core attached to paper, the paper may not be properly recognized as paper Empty due to not proper releasing of paper.
  • Page 22 SRP-350III/352III 2) Replace with a new one as shown in the image. 3) Check the orientation of the roll paper when inserting it into the printer. - 22 - Ver. 2.00...
  • Page 23 SRP-350III/352III 4) Pull out a small amount of paper as shown in the picture, and close the Pinter Cover. When closing the cover, hold down the center of printer cover firmly so that paper roll is loaded correctly. 5) Cut out the paper as indicated.

  • Page 24: Using Controller

    SRP-350III/352III 3-4 Using Controller Explanation Power LED The Power LED light is on whenever the printer is on. Error LED is on when there is an error such as no paper roll, open Error LED cover, etc. Paper LED is on when the paper roll is almost used up or there is Paper LED no paper roll inside.

  • Page 25: Mounting Partition (Option)

    SRP-350III/352III 3-5 Mounting Partition (Option) • When using 58mm roll paper, mount the partition in the direction of the arrow as shown below. When installing the partition, align it with the top and bottom grooves and tighten the screws to secure it.

  • Page 26: Printer Setting Change

    SRP-350III/352III 4. Printer Setting Change 4-1 Serial Interface • DIP Switch 1 Function Default Auto Line Feed Enabled Disabled Flow Control XON/XOFF DTR/DSR Data Length 7-bit 8-bit Parity Check Parity Selection EVEN Baud Rate Selection Refer to the following Table 1 (bps) •...

  • Page 27: Parallel / Usb / Ethernet Interface

    SRP-350III/352III 4-2 Parallel / USB / Ethernet Interface • DIP Switch 1 Function Default Auto Line Feed Enabled Disabled Reserved Reserved Reserved Reserved Reserved Reserved Reserved • DIP Switch 2 Function Default Reserved Reserved Internal Bell Control Disabled Enabled Auto Cutter Selection...
  • Page 28 SRP-350III/352III • Table 1 – Baud rate (bps) Selection Transmission Speed Default 2400 4800 9600 19200 9600 38400 57600 115200 • Table 2 – Print Density Selection Printing Density Default Level 1 Level 2 - Level 1 is default Level 3...

  • Page 29: To Change The Settings

    SRP-350III/352III 4-3 To change the settings 1) Turn off the printer. 2) Open the DIP switch cover located at the back of the printer. 3) Set the DIP switch number. 4) Close the DIP switch cover after the settings have been completed.

  • Page 30: Self-Test

    SRP-350III/352III 5. Self-Test The self-test checks whether the printer has any problems. If the self-diagnostics reveal no error in the printer, please see other device or software. If the printer does not run normally, please contact the place of purchase.

  • Page 31: Hexadecimal Dumping

    SRP-350III/352III 6. Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.

  • Page 32: Maintenance

    SRP-350III/352III 7. Maintenance 7-1 Paper jams • Never force the paper out in the event of a paper jam. If paper is stuck, turn the printer ON/OFF and open the cover to remove the crumpled paper inside the printer. If the Printer Cover will not open, please follow the following instructions.

  • Page 33: Printer Cleaning

    SRP-350III/352III 7-2 Printer Cleaning • The presence of dust, foreign matter, adhesive matter, or other pollutants inside the printer’s head and internal capacity may undermine printing quality. Periodic cleaning (every 3 months at minimum) is recommended to maintain print quality.

  • Page 34: Use Of Wall Mount

    SRP-350III/352III 7-3 Use of Wall Mount • When the wall mount is used, please use by setting DIP Switch 2, 2-7 ON (disabled) because the paper near-end sensor does not work properly. - 34 - Ver. 2.00...

  • Page 35: Specifications

    SRP-350III/352III 8. Specifications 8-1 Printer Specifications Printing Method Thermal transfer printing SRP-350III: 180 dpi (7dots/mm) Dot Density SRP-352III: 203 dpi (8dots/mm) 3-inch 72 mm Printing Width 2-inch 48 mm 3-inch 79.5±0.5 mm Roll Width 2-inch 57.5±0.5 mm SRP-350III : 42 (Font A) ,56 (Font B), 56 (Font C) No.

  • Page 36: Recommended Papers

    - The use of papers other than those recommended above may cause damage to the printer’s TPH or degrade the printing quality. BIXOLON is not responsible for the damage caused by non-recommended papers. - If you have to use other products, we recommend that you use papers with a similar level of quality to the recommended ones.
  • Page 37 SRP-350III/352III Revision history Ver. Date Description 2.00 21-11-2023 - 37 - Ver. 2.00...

This manual is also suitable for:

Srp-352iii

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