Panasonic EP1022 Operating Instructions Manual page 18

TROUBLESHOOTING GUIDE
Before requesting service for this unit, check the table below for the possible cause of the
problem. Some simple checks or minor adjustment on your part may eliminate the
problem and restore proper operation. If you are in doubt about some of the check points,
or if the remedies indicated in the chart do not solve the problem, refer to the directory of
authorized servicenters to locate a convenient servicenter, or consult your authorized
Panasonic dealer for instructions.
Probable cause(s) Suggested Remedy
Massage does not start. The power cord is not plugged Plug the power cord into an AC
in. outlet (120V).
The power source switch is at Slide the power switch to "on".
the "off" position.
All lamps on controller flash and | If the massage heads are Raise your back slightly and
massage heads Stop. forcibly locked, they will stop for | push the start/reset button,
safety.
Kneading massage cannot be The massage heads must move | Wait until the massage heads
changed immediately to a rolling | to the narrowest position for a reach the narrowest position.
massage. rolling massage.
Massage heads do not reach Your shoulders are too high. Shift your waist forward and
your shoulders. recline the chair back.
It seems like the massage heads | This is because an alternating Turn the chair into manual
are at different heights. tapping mechanism is used. Itis | tapping mode.
not a malfunction. Use the "stop" button to turn off
the tapping.
h i Feel underreath the back
cushion and cushion pad to see
if the heads have stopped in an
aligned position.
Alternating tapping mechanism If not, then repeat this process.
<>
Approx.
13/32 in. (1 cm)
at most
Approx.
13/32 in. (1 cm)
at most
When stopped, the misalignment
is approx. 13/32 in. (1 cm) at most.
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