Philips AVENT SCD641 User Manual page 18

APP /SET UP
Problem
I cannot set up the baby
camera� Each time I end
up in the connection
error screen� What is the
matter?
I have problems making
my baby camera read
the Wi-Fi QR code on my
smart device� What can
I do?
I cannot see my baby�
What is wrong?
Solution
Make sure your smart device uses the same Wi-Fi network you want to
connect the baby camera to�
Check the status light of the baby camera, if it is flashing red, the Wi-Fi
password entered was wrong� Restart the set up process� Re-enter the
Wi-Fi password and make sure that the password is correct�
Perhaps the router SSID (the network name) or the password contains
special symbols. If it does, change the name of your router SSID or the
password accordingly�
If the status light turns solid red while trying to connect, the baby camera
successfully connected to the router but fails to connect to the internet�
Then check if you have access to 2�4GHz Wi-Fi by trying to access other
apps like YouTube, Facebook etc. If other apps do not respond, please
make sure you have internet access. If there is internet access, the server
could be temporarily unavailable� Please try to set up again later�
Perhaps you have been tying to connect the baby camera to a 5GHz
network� Please check that you have chosen a SSID of a network that
supports 2.4 GHz.
Make sure that you hold the QR code at approx� 5-15 cm / 2-6 inch
distance from the lens. Try moving the smart device slightly up, down, left
or right to ensure the QR code is directly in front of the lens� You can also
try moving the smart device closer to or further away from the lens to
allow proper focussing. Make sure that there is enough light in the room,
but avoid too bright light. When the baby camera has read the QR code,
you hear a confirmation sound and the status light of the baby camera
turns white�
Perhaps you did not remove the protective foil from the lens� Remove the
foil�
Perhaps part of your hand covers the QR code� Hold your device in such a
way that your hand does not cover the QR code�
Check if the Wi-Fi signal is strong enough in the room where the baby
camera is placed�
The Wi-Fi status light on the front of the baby camera must be solid
white�
Perhaps there are already three people monitoring your baby� The
app only allows three people to watch simultaneously� If you have
administrator rights, you can remove access for one of the guests to be
able to watch yourself�
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