Troubleshooting Guide - Health Mate renew mate Owner's Manual

Infrared sauna
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Question
Control panel is beeping
and showing an error
message.
There is no heat coming
from my front heaters.
All other Sound System
problems:
What are the electrical
requirements for my new
sauna?
My new sauna is completely
dead.
e. troubleshooting guide
Answer
The temperature sensor inside your control panel housing has been
disconnected. Call for instructions.
First thing you want to do is check the blue Molex connection inside the
sauna. It's located on the bottom right of the sauna if you're sitting on the
bench. You want to make sure that is plugged in the correct way. If you notice
the 2 outer connections have a round edge to them, and the center one is a
complete square. A lot of times, people plug it in the wrong way, because it
will still go in, even if it's wrong.
If that doesn't solve the issue, please call Customer Service for assistance.
Unplug the sauna, wait 10 minutes, then plug back in.
Renew One & Two: 120Volt, 15Amp
Renew Three: 120Volt, 20Amp
Make sure the power cord is plugged into the sauna power supply and the
other end is plugged into the wall socket.
Try pressing each of the 2 reset buttons on the sauna power supply.
Unplug the sauna and plug something else, such as a lamp or radio, into the
wall socket to verify there is power to that socket. If there is no power, check
the house circuit breaker for that line.
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