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Health Mate renew mate Owner's Manual

Infrared sauna
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renew mate
owner's manual for all models
operating instructions for your
Health Mate
far infrared sauna
®
guidelines and helpful tips
Congratulations on your purchase of your Health Mate
Far Infrared Sauna.
®
We are confident that you will enjoy the many benefits for years to come.
Carefully read this manual before using your Health Mate
Sauna for the first
®
time. We recommend keeping this manual for review and future reference.
healthmatesauna.com

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Summary of Contents for Health Mate renew mate

  • Page 1 Far Infrared Sauna. ® We are confident that you will enjoy the many benefits for years to come. Carefully read this manual before using your Health Mate Sauna for the first ® time. We recommend keeping this manual for review and future reference.
  • Page 2 1979 Welcome to the Health Mate Family! ® As the leading creator of infrared sauna wellness for over 35 years, Health Mate ® Infrared Sauna continues to provide excellent craftsmanship and innovative technology. We attribute this growth and success entirely to our customer satisfaction, the recognized health benefits, and the quality of our superior craftsmanship.

  • Page 3: Table Of Contents

    Installation and Maintenance: 1. Location, Cleaning & Maintentance 2. Assembly Guide Getting Started Helpful Tips for Enjoying Your Sauna Sessions Safety Precautions for Your Health Mate Sauna Troubleshooting Guide Optional Accessories: a. Outdoor Cover Limited Warranty The information contained in this manual is subject to change without notice.

  • Page 4: Installation And Maintenance: 1. Location, Cleaning & Maintentance

    Sauna are as follows: using the sauna for the first time. 1. Your Health Mate cabin is intended to be a self- contained 3. Scratches and stains on the inside of the sauna can be and freestanding unit. It must not be built into to any structure.

  • Page 5: Assembly Guide

    a. installation & maintenance 3) assembly guide Assembly of the sauna requires 2 adults to complete. Please read the instructions thoroughly before and during assembly to ensure proper installation of the unit. If you encounter any problems or have questions during the assembly, please feel free to call for Technical Support: (714)739-6600.
  • Page 6 a. installation & maintenance step 2: side panels 1. The side panels are labeled “left” and “right”. The left side panel is the panel on the left if you are standing in front of the sauna looking at it. 2. Set one side panel onto the bottom panel, carefully aligning it to the bottom panel and the back panel.
  • Page 7 a. installation & maintenance step 3: bench heater 1. Insert the bench heater panel into the wooden brackets on the side panels. 2. Plug the cable coming out of the bench heater into any of the 4 “HEATER” sockets on the power supply ] mounted in the back panel.
  • Page 8 a. installation & maintenance step 4: floor cables 1. Plug the female end of the main power cord into the “Inlet” socket on the power supply. 2. There are two additional cables that emerge from the bottom panel at the square hole in the back. The thin cable with the round metal plug connects to the “DATA”...
  • Page 9 a. installation & maintenance step 5: front panel 1. When handling the front panel, hold the door so that it 2. There are two cables that emerge from the square opening doesn’t accidentally swing open and hit against the ground in the bottom panel at the front.
  • Page 10 a. installation & maintenance step 6: top panel 1. Set the top panel onto the sauna. 4. Attach the door handle to the door by threading the bolt through the hole in the door. Making sure that the raw wood half of the handle is attached on the “inside”...
  • Page 11 The installation of your new sauna is now complete! Using a damp cloth, wipe out the sauna to remove any excess sawdust that may have settled on the wall, heaters, or floor. Completed one person Completed two person Completed three person Renew Mate Sauna Renew Mate Sauna Renew Mate Sauna...

  • Page 12: Getting Started

    1) preparing for your first infrared sauna home experience 1. Review all health and safety instructions. If in doubt as to 2. The interior & exterior of the Health Mate Infrared Sauna is the advisability of using your infrared sauna, consult with made of the finest wood.
  • Page 13 Color Sequence: White > Red > Yellow > Orange > Green > Cyan > Blue > Purple > Pink For more information on the color light in your Health Mate, please visit: healthmatesauna.com 5) setting target temperature and session time When the sauna is turned on, press the TEMP or TIME up or down keys to adjust the target temperature or session time.
  • Page 14 Please read the next pages carefully, to learn more Controller is touch sensor type so please about the operation of your Health Mate sauna. do not press the controller too hard! 8) powering up your health mate sauna Plug in the power cord to the electrical outlet.
  • Page 15 b. getting started 9) error codes EO: Temperature Sensor Disconnected. ES: Temperature Sensor Short Circuit. IN CASE OF AN EO OR ES ERROR CODE, PLEASE CONTACT CUSTOMER SERVICE FOR FURTHER ASSISTANCE* OHT: Inside Sauna Temperature is over the limit (180°F/82°C). OHR OHR: Inside of Controller is overheated (180°F/82°C).

  • Page 16: Helpful Tips For Enjoying Your Sauna Sessions

    Your Health Mate Infrared Sauna is equipped with special infrared heaters. Infrared heat waves reach the body directly without having to heat the intervening air inside the sauna. With this system, breathing is more comfortable and the atmosphere inside the sauna is more enjoyable than in conventional saunas.
  • Page 17 2) setting session time and temperature Your body will probably need a few weeks to fully adapt to a When using your Health Mate sauna for the first time: regular use of your Health Mate sauna. •...
  • Page 18 c. helpful tips for enjoying your sauna sessions 3) useful information and tips for during your sauna session 1. Make sure you have a towel on the floor and on the bench 7. Do not put any lotions or oils on the body or face of the sauna to absorb perspiration.

  • Page 19: Safety Precautions For Your Health Mate Sauna

    d. safety precautions 1) general safety precautions 1. Read Instructions 8. Unplug the sauna from the wall outlet before cleaning. Carefully read all safety and operating instructions before Use a damp cloth for cleaning. Do not use liquid cleaners or operating your sauna.
  • Page 20 d. safety precautions 3) power supply related precautions 1. Dry your hands before handling electrical controls. Never 5. For added protection during a thunder storm, or when it is unplug the power cord or adjust the controls with wet hands left unattended and unused for long periods of time, unplug or when you have wet bare feet.

  • Page 21: Troubleshooting Guide

    e. troubleshooting guide Question Answer Control panel is beeping • The temperature sensor inside your control panel housing has been and showing an error disconnected. Call for instructions. message. • First thing you want to do is check the blue Molex connection inside the There is no heat coming from my front heaters.
  • Page 22 e. troubleshooting guide e. troubleshooting guide Question Answer The controller display is • Try unplugging the sauna for about 5 minutes, then plug it back in. This faint or does not display should correct any display problems. correctly in some other way. The sound system works, •...
  • Page 23 e. troubleshooting guide Question Answer Wrong A.C. Power cord • The power cord and the cable in the sauna floor near the power box do not (female end of power cord attach or connect to each other. They both plug into the power supply located does not match the male below the front heater (under a wooden cover).

  • Page 24: Optional Accessories

    1. general information The Health Mate sauna cover is designed to provide your sauna with extra protection against moisture and wind. It allows access to the sauna without having to remove the cover, and it comes with a 5-year limited warranty.
  • Page 25 f. optional accessories 3. place the roof peak and prepare the cover Carefully place the roof peak on top of the sauna. The roof peak must form a triangle when you see it from the side of the sauna. Next, take the clear plastic lining and cover the roof peak completely prior to installing the canvas cover.
  • Page 26 f. optional accessories 5. attach the cover on the sauna 1. Tap hard on the snap buttons at each side of the cover, with the back of your screw driver to leave a mark on the wood. 2. Lift up the cover and screw on the snap-screw at the center of the mark.
  • Page 27 f. optional accessories b) accessories 1. aroma mate Adding just a few drops of essential oils to your Aroma Mate aromatherapy cup will transform your warm space to a calming place. Visit your health food store for non-diluted and non-alcoholic quality essential oils.

  • Page 28: Limited Warranty

    g. limited warranty PLEASE REGISTER YOUR PRODUCT PURCHASE WITH THE MANUFACTURER Go to healthmatesauna.com/resources/warranty-registration/ to register in minutes. PLEASE READ THIS LIMITED WARRANTY IN ITS ENTIRETY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS. The warranty below applies to all saunas purchased AFTER 2023. For saunas purchased in 2023 and before, contact us for legacy terms. Health-Mate Sauna Limited Lifetime Warranty: The Company agrees to repair or replace the products listed in the “Warranty Coverage Guide”...
  • Page 29 g. limited warranty No retailer, influencer, affiliate, agent, distributor, dealer, service company, or other third party is authorized to change, modify, or extend the terms of this limited lifetime warranty in any manner whatsoever. Any warranty provided outside the scope of this war- ranty shall be solely their separate obligation and in no way enforceable to the Company.
  • Page 30 g. limited warranty no recourse with the Company and the Company will have not obligation, liability, or responsibility in connection with the same. User’s installer is responsible for inspecting the unit prior to installation and ensuring that the unit is free of defects or damages. Notifications accompany the product shipped advising the installer of these responsibilities.
  • Page 31 g. limited warranty To obtain warranty service, call or write to the above. Provide a description of the problem and proof of purchase. You will be in- structed how to obtain replacements and where to return, at your expense, the failed component(s), option(s), or accessory(ies). All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced and do not extend the same.
  • Page 32 Health Mate Sauna: Limited Lifetime Warranty Indoor Residential Indoor Commercial Product Health-Mate Sauna Cabin & Frame Lifetime 1 year Health-Mate Sauna Vertical Paneling Lifetime 1 year Health-Mate Sauna Flooring and Lifetime 1 year Baseboard Health-Mate Sauna Door/ Glass/...
  • Page 33 g. limited warranty For your record, please complete the following information. You will need to refer to this information when calling customer service: Date of Purchase: Date of Delivery: Model Number: Serial Number: Dealer Information (Name & Telephone): Where is the serial number on my new sauna? Look for a manufacturer’s label next to the DATA and HEATER sockets at the bottom of the front panel.
  • Page 34 800.946.6001 | healthmatesauna.com...

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