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Health Mate therapy lounge HM-NSE-5-CD-CL Owner's Manual

Far infrared sauna
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therapy lounge
owner's manual
HM-NSE-5-CD-CL
operating instructions for your
Health Mate
far infrared sauna
®
guidelines and helpful tips
Congratulations on your purchase of your Health Mate
Far Infrared Sauna.
®
We are confident that you will enjoy the many benefits for years to come.
Carefully read this manual before using your Health Mate
Sauna for the first
®
time. We recommend keeping this manual for review and future reference.
healthmatesauna.com

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Summary of Contents for Health Mate therapy lounge Health Mate HM-NSE-5-CD-CL

  • Page 1 Far Infrared Sauna. ® We are confident that you will enjoy the many benefits for years to come. Carefully read this manual before using your Health Mate Sauna for the first ® time. We recommend keeping this manual for review and future reference.
  • Page 2 Welcome to the Health Mate Family! ® As the leading creator of infrared sauna wellness for nearly 35 years, Health Mate ® Infrared Sauna continues to provide excellent craftsmanship and innovative technology. We attribute this growth and success entirely to our customer satisfaction, the recognized health benefits, and the quality of our superior craftsmanship.

  • Page 3: Table Of Contents

    Installation and Maintenance: 1. Location, Cleaning & Maintenance 2. Assembly Guide Getting Started Helpful Tips for Enjoying Your Sauna Sessions Safety Precautions for Your Health Mate Sauna Troubleshooting Guide Optional Accessories: a. Outdoor Cover Limited Warranty The information contained in this manual is subject to change without notice.

  • Page 4: Installation And Maintenance

    For maximum heater performace please cycle your Health Mate (turn on to max 1. Your Health Mate cabin is intended to be a self- contained temperature and run for one hour), 2-3 times.

  • Page 5: Assembly Guide

    a. installation & maintenance 3) assembly guide Assembly of the sauna requires 2-3 adults depending on model to complete. Please read the instructions thoroughly before and during assembly to ensure proper installation of the unit. If you encounter any problems or have questions during the assembly, please feel free to call for Technical Support: (714)739-6600 step 1: bottom and back panels...
  • Page 6 a. installation & maintenance 5. Secure back panels with (2) provided screws. One extra is provided. step 2: right panel and bench 1. Place the right side panel on base. Buckle the side panel to the back wall and bottom panel. 2.

  • Page 7: Step 3: Heater Connections

    a. installation & maintenance step 3: heater connections 4. From the hole in the floor, take the short heater cable 1. Plug the right wall cable into the back wall outlet located labeled “HEATER” and plug into power supply. in the far right of the sauna. 2.
  • Page 8 a. installation & maintenance step 4: bench connections 1. Lay the first section of the bench on top of the bench base as shown. 2. Plug in additional heater cable labeled “2” into bench base. 3. Connect bench heater connector to bench heater connector, circled. 4.

  • Page 9: Step 5: Front Panels

    a. installation & maintenance step 5: front panels 1. Place right panel on base 2. Connect the heater cable attached to the right of sauna and buckle the two front panel just installed to the right wall socket. pieces together. 3.

  • Page 10: Step 6: Top Panel

    a. installation & maintenance step 6: top panel 4. Use the provided screws to attach the front left panel with the front right panel. 1. Set the top panel onto the sauna. Be careful not to pinch any cables between the top, side, and back panels. We recommend two people for this step.
  • Page 11 a. installation & maintenance 3.. There are two cables emerging from the small square step 7: connections opening at the back of the top panel. Plug the “EXT” cable and the “LAMP” cable into the labeled open sockets on 1. Inside the sauna, there are two cables that emerge from the back panel.

  • Page 12: Digital Control Panel

    1) preparing for your first infrared sauna home experience 1. Review all health and safety instructions. If in doubt as to 2. The interior & exterior of the Health Mate Infrared Sauna is the advisability of using your infrared sauna, consult with made of the finest wood.

  • Page 13: Setting Current Time

    3. We recommend turning the sauna on for the maximum time and temperature in order to burn off any factory dust prior to using the sauna for the first time. For maximum heater performace please cycle your Health Mate (turn on to max temperature and run for one hour), 2-3 times.
  • Page 14 b. getting started 6) setting the sauna session time and temperature Session Time 1. Tap the Time+ or Time- buttons to adjust the Reduce Session Time sauna session time. Shorten Session Time by 5 Minutes 2. The session time will change in 5 minute increments and can be set between 5 and 60 minutes per session.
  • Page 15 b. getting started 8) schedule a reserve sauna session 1. During Off mode, double-tap the Reserve button until the 4. During Off mode, when a sauna session time has been scheduled, the Reserve button will illuminate. display flashes. 5. To check your scheduled session, tap the Reserve button 2.
  • Page 16 6. Do not place your remote near heating elements. Color Sequence: White > Red > Yellow > Orange > Green > Cyan > Blue > Purple > Pink For more information on the color light in your Health Mate, please visit: healthmatesauna.com healthmatesauna.com...

  • Page 17: Error Codes

    b. getting started 12) powering on the exterior light To turn your sauna’s exterior LED light On or Off, simply press the manual switch located on the ceiling inside your sauna. 13) powered sound system Please refer to the AM/FM Radio & CD Player’s manual for operation instructions. 14) error codes EO: Temperature Sensor Disconnected.

  • Page 18: Helpful Tips For Enjoying Your Sauna Sessions

    Your Health Mate Infrared Sauna is equipped with special infrared heaters. Infrared heat waves reach the body directly without having to heat the intervening air inside the sauna. With this system, breathing is more comfortable and the atmosphere inside the sauna is more enjoyable than in conventional saunas.
  • Page 19 2) setting session time and temperature Your body will probably need a few weeks to fully adapt to a When using your Health Mate sauna for the first time: regular use of your Health Mate sauna. •...
  • Page 20 c. helpful tips for enjoying your sauna sessions 3) useful information and tips for during your sauna session 1. Make sure you have a towel on the floor and on the bench 7. Do not put any lotions or oils on the body or face of the sauna to absorb perspiration.

  • Page 21: General Safety Precautions

    d. safety precautions 1) general safety precautions 1. Read Instructions 8. Unplug the sauna from the wall outlet before cleaning. Carefully read all safety and operating instructions before Use a damp cloth for cleaning. Do not use liquid cleaners or operating your sauna.
  • Page 22 d. safety precautions 3) power supply related precautions 1. Dry your hands before handling electrical controls. Never 5. For added protection during a thunder storm, or when it is unplug the power cord or adjust the controls with wet hands left unattended and unused for long periods of time, unplug or when you have wet bare feet.

  • Page 23: Troubleshooting Guide

    e. troubleshooting guide Question Answer Control panel is beeping • The temperature sensor inside your control panel housing has been and showing an error disconnected. Remove control panel (video available) and confirm the two pin message. connection is securely fastened. •...
  • Page 24 e. troubleshooting guide e. troubleshooting guide Question Answer The controller display is • Try unplugging the sauna for about 5 minutes, then plug it back in. This faint or does not display should correct any display problems. correctly in some other way. The sound system works, •...
  • Page 25 e. troubleshooting guide Question Answer Wrong A.C. Power cord • The power cord and the cable in the sauna floor near the power box do not (female end of power cord attach or connect to each other. They both plug into the power supply located does not match the male below the front heater (under a wooden cover).

  • Page 26: Wiring Guide

    e. wiring guide healthmatesauna.com...

  • Page 27: Optional Accessories

    1. general information The Health Mate sauna cover is designed to provide your sauna with extra protection against moisture and wind. It allows access to the sauna without having to remove the cover, and it comes with a 5-year limited warranty.
  • Page 28 f. optional accessories 3. place the roof peak and prepare the cover Carefully place the roof peak on top of the sauna. The roof peak must form a triangle when you see it from the side of the sauna. Next, take the clear plastic lining and cover the roof peak completely prior to installing the canvas cover.
  • Page 29 f. optional accessories 5. attach the cover on the sauna 1. Tap hard on the snap buttons at each side of the cover, with the back of your screw driver to leave a mark on the wood. 2. Lift up the cover and screw on the snap-screw at the center of the mark.
  • Page 30 f. optional accessories b) accessories 1. aroma mate Adding just a few drops of essential oils to your Aroma Mate aromatherapy cup will transform your warm space to a calming place. Visit your health food store for non-diluted and non-alcoholic quality essential oils.

  • Page 31: Limited Warranty

    g. limited warranty PLEASE REGISTER YOUR PRODUCT PURCHASE WITH THE MANUFACTURER Go to healthmatesauna.com/resources/warranty-registration/ to register in minutes. PLEASE READ THIS LIMITED WARRANTY IN ITS ENTIRETY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS. The warranty below applies to all saunas purchased AFTER 2023. For saunas purchased in 2023 and before, contact us for legacy terms. Health-Mate Sauna Limited Lifetime Warranty: The Company agrees to repair or replace the products listed in the “Warranty Coverage Guide”...
  • Page 32 g. limited warranty No retailer, influencer, affiliate, agent, distributor, dealer, service company, or other third party is authorized to change, modify, or extend the terms of this limited lifetime warranty in any manner whatsoever. Any warranty provided outside the scope of this war- ranty shall be solely their separate obligation and in no way enforceable to the Company.
  • Page 33 g. limited warranty no recourse with the Company and the Company will have not obligation, liability, or responsibility in connection with the same. User’s installer is responsible for inspecting the unit prior to installation and ensuring that the unit is free of defects or damages. Notifications accompany the product shipped advising the installer of these responsibilities.
  • Page 34 g. limited warranty To obtain warranty service, call or write to the above. Provide a description of the problem and proof of purchase. You will be in- structed how to obtain replacements and where to return, at your expense, the failed component(s), option(s), or accessory(ies). All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced and do not extend the same.
  • Page 35 Health Mate Sauna: Limited Lifetime Warranty Indoor Residential Indoor Commercial Product Health-Mate Sauna Cabin & Frame Lifetime 1 year Health-Mate Sauna Vertical Paneling Lifetime 1 year Health-Mate Sauna Flooring and Lifetime 1 year Baseboard Health-Mate Sauna Door/ Glass/...
  • Page 36 g. limited warranty For your record, please complete the following information. You will need to refer to this information when calling customer service: Date of Purchase: Date of Delivery: Model Number: Serial Number: Dealer Information (Name & Telephone): Where is the serial number on my new sauna? Look for a manufacturer’s label next to the DATA and HEATER sockets at the bottom of the front panel.
  • Page 37 800.946.6001 | healthmatesauna.com...

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