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9. Troubleshooting
Item to be checked
®
Is recommended Web browser
Is the cache of the screen
Is Cookie in your browser
Phenomenon: Crestron e-Control
Item to be checked
Has Adobe
Flash
®
Is Web browser that does not
support Adobe
®
Are Crestron e-Control
on Network Settings - Other
Setup screen of the Projector
Is Crestron in Projector Web
Control - Network Settings -
108
Player been
®
Flash
Player
®
settings
®
Solutions
Enter the IP address of the projector in Web
browser.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
Recommended Web browsers are Internet
®
Explorer
11 and Microsoft
Projector Web Control may not displayed
correctly except in recommended browser.
Clear the cache.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
When Cookie is disabled, the mobile screen
cannot be displayed.
Enable Cookie setting of your browser.
is not displayed.
®
Solutions
Adobe
Flash
®
®
Crestron e-Control
Install Adobe
Flash
®
Use a Web browser that supports Adobe
Flash
Player.
®
Enable Crestron e-Control
Network Settings - Other Setup screen of the
Projector Web Control.
Set Crestron in Projector Web Control -
Network Settings - Common Setup to ON.
®
.
®
Edge.
.
®
Player.
®
settings on
®
®
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