Error Code This manual may not be edited, modified or copied in whole or part without the written consent of the publisher. Parts of this manual is subject to change without prior notice. If an error code is displayed, any print data remaining in the device and information stored in the device's memory is not secured.
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Cause Remedy Error Code A digital code is embedded in the 003-701 Use a document in which no digital code is embedded. document to restrict duplication. The Calibration Chart is 003-703 Place the Calibration Chart properly. not detected correctly. An error is found in the calibration pattern read, 003-704 Execute the calibration again.
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Cause Remedy Error Code An error occurred in the Switch off the device power, make sure that the touch screen is blank, and then 005-284 document feeder. switch on the device power. An error occurred in the Switch off the device power, make sure that the touch screen is blank, and then 005-500 document feeder.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 012-236 Finisher malfunction. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 012-237 Finisher malfunction.
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Cause Remedy Error Code An error occurred while Switch off the power of the device. Once the display on the control panel turns 012-327 download the software for off, switch on the power of the device. Inserter controlling. An error occurred while Switch off the power of the device.
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Cause Remedy Error Code An error occurred in the Switch off the power of the device. Once the display on the control panel turns 013-219 Inserter. off, switch on the power of the device. An error occurred in 013-221 Turn the device off and then on, and then execute the operation again. Square Back Fold Trimmer.
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Cause Remedy Error Code An error occurred in the Switch off the power of the device. Once the display on the control panel turns 013-247 Inserter. off, switch on the power of the device. An error occurred in the Switch off the power of the device. Once the display on the control panel turns 013-248 Inserter.
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Cause Remedy Error Code An error occurred in the Open and close the cover of the Crease/Two-sided Trimmer, and then perform 013-273 Crease/Two-sided the same operation again. Trimmer. An error occurred in the Open and close the cover of the Crease/Two-sided Trimmer, and then perform 013-274 Crease/Two-sided the same operation again.
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Cause Remedy Error Code An error occurred in the Open and close the cover of the Crease/Two-sided Trimmer, and then perform 013-298 Crease/Two-sided the same operation again. Trimmer. Switch off the device power, make sure that the touch screen is blank, and then 014-239 An error occurred.
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Cause Remedy Error Code An error occurred in the Switch off the device power, make sure that the touch screen is blank, and then 016-234 Authentication feature of switch on the device power. the device. An error occurred in the Switch off the device power, make sure that the touch screen is blank, and then 016-235 Authentication feature of...
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 016-325 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 016-326 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 016-369 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 016-370 An error occurred.
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Cause Remedy Error Code There is a problem with the customization 016-410 Modify the customized program and install it again. program set for the machine. There is a problem with the customization 016-411 Modify the customized program and install it again. program set for the machine.
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Cause Remedy Error Code Check if the network cable disconnected or the Syslog Server is not active. 016-438 An error occurred. Ensure the connection between device and the Syslog Server. There is firmware that can 016-439 No measure is required. be updated.
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Cause Remedy Error Code When using the Image Log Control feature, failed to Either set the forwarding rule for image logs from the server to the device, or set 016-507 forward the image log to [Log Transfer] in [Transfer Image Log] to [Disabled]. the server.
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Cause Remedy Error Code Take one of the following measures: Set [Image Quality] to [Standard] in the printer driver. There was insufficient Increase the amount of memory. 016-515 memory during processing Print using the print driver (PCL, etc.) from XPS Document Viewer. ...
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Cause Remedy Error Code LDAP server SSL authentication error. This 016-527 An error occurred in the software. is an SSL authentication internal error. You are logged out of the IC Card authentication 016-528 mode while scanning the Log in to the device with the IC Card, and then execute the operation again. data with a digital signature.
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Cause Remedy Error Code The time difference between the application linked and Active Adjust the times of the computer of the active directory and the computer on Directory exceeds the which the application linked is installed. Also, if the Windows Time Service of the 016-545 maximum clock skew of computer on which the application linked is installed has stopped, start the...
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Cause Remedy Error Code The job cannot continue because there is 016-563 Select Standard for the image quality. insufficient memory for the Image Extension Kit. Failed to authenticate the 016-564 Confirm the login name and password to access the Remote Download server. Remote Download server.
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Cause Remedy Error Code The device failed to transfer data using FTP of the Scan service because 016-579 Check whether the FTP server's save location is correct. the scanned image could not be saved in the FTP server after connection. The device failed to transfer data using FTP of the Scan service because...
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Cause Remedy Error Code The device failed to transfer data using FTP of the Scan service because 016-587 Confirm the access privilege for the FTP server. folders could not be deleted on the FTP server after connection. The device failed to transfer data using FTP of the Scan service because Check whether there is empty space at the save location.
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Cause Remedy Error Code The size of an e-mail page Take one of the following measures: exceeds the maximum 016-598 Reduce the file size for [Quality/File Size]. message size because of Increase the value for [Maximum Split Count]. page splitting.
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Cause Remedy Error Code Unable to print with the Contact one of the following support desks according to the product you are Sample Set feature 016-707 using for inquiries. because the storage is not Your local representative installed. Unable to annotate 016-708 because of insufficient Delete unnecessary data from the storage to free up storage space.
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Cause Remedy Error Code An error occurred during print processing. Probable causes are as follows: 1. Printing was instructed by the Auto Paper selection when [Paper For 1, when printing by the Auto Paper selection, set one of the paper types to 016-721 Type Priority] is set to other than [Auto Paper Off] in [Common Settings].
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Cause Remedy Error Code Detected a command 016-730 Confirm the print data and delete the command, try printing again. unsupported by ART IV. Unable to print TIFF data 016-731 because it was Retry printing. interrupted. The form specified by 016-732 emulation has not been Resend the form data.
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Cause Remedy Error Code The memory became Take one of the following measures: insufficient when using Increase the annotation image size. 016-747 the Repeat Image feature Reduce the usage of Repeat Image. and the Annotations Increase memory (only for the device with the optional add-on memory). ...
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Cause Remedy Error Code The password entered 016-753 does not match that of the Set the correct password on ContentsBridge. PDF file. Attempted to process a 016-755 ® ® Cancel the print protection using Acrobat Reader , and try printing again. print-protected PDF file.
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Cause Remedy Error Code For errors occurring when forwarding with Scan to Folder or Internet Fax: The image conversion processing for the part of the data may be completed. An error occurred during Retrieve each converted page from the folder using Internet Services. 016-776 image conversion For errors occurring after instructing encryption or signature using a certificate:...
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Cause Remedy Error Code An error occurred when 016-796 reading the data on the On a computer, confirm the content recorded on the media. media. An error occurred when 016-797 reading the data on the On a computer, confirm the content recorded on the media. media.
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Cause Remedy Error Code An error occurred during 017-527 SFTP data transfer Execute the operation again. through the Scan service. Access denied to the Folder via the route of the Ensure that the Folder where you are accessing is correct. You need to specify 017-529 specified network the Folder that allows the route you are using.
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Cause Remedy Error Code An error occurred during Azure Active Directory authentication because 017-541 the settings of Azure Consult your system administrator. Active Directory on the device are incorrect. The authentication failed. An error occurred during Azure Active Directory authentication because 017-542 failed to connect to Azure Consult your network administrator or system administrator.
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Cause Remedy Error Code The data sent to 017-702 Confirm the connection to the ThinPrint.Engine. ThinPrint.Engine is invalid. The print data sent from ThinPrint.Engine 017-703 Split the job, and try printing again. exceeded the maximum size of the device. Switch off the device power, make sure that the touch screen is blank, and then 017-704 An error occurred.
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Cause Remedy Error Code When the device is used as a print job storage device, print job sending Take one of the following measures: was stopped temporarily Enable the spooling of print data from the setting of the storage destination ...
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Cause Remedy Error Code An error occurred while Confirm the followings: You can access to the same path using a computer. There 017-744 connecting to the is enough memory capacity left in the storage destination. forwarding server. Take one of the following measures: Data could not be sent Send with lower resolution.
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Cause Remedy Error Code The server addresses of the POP3 server and the 017-764 Use the valid server certificate in which the correct server address is written. server certificate are not same. An error occurred in 017-765 connecting to the POP3 Execute the operation again.
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Cause Remedy Error Code Take one of the following measures: The memory became Note 017-783 insufficient during image Transmit data with lower resolution. processing. Transmit data in the setting [Output Color] to [Black & White]. An internal error occurred 017-784 Execute the operation again.
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Cause Remedy Error Code Failed to register the information of the device to the SIP registrar server because of one of the Take one of the following measures: following reasons: When [SIP Server IP Address Resolution] is [DHCP] or [DHCP v6], confirm ...
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Cause Remedy Error Code Updating of the IPv4 address and host name for 018-410 Check whether the IP address of the DNS server is set correctly. the DNS server failed on the network of Ethernet2. Updating of the IPv6 address and host name for 018-411 Check whether the IP address of the DNS server is set correctly.
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Cause Remedy Error Code Communications with the 018-504 CA server set in the device Execute the authentication operation again. failed. Re-enter the server name or IP address of the destination SMB server. Check Failed to log into the with your network administrator whether the user name and password of the destination computer SMB server registered in the device is correct.
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Cause Remedy Error Code The device failed to transfer data using SMB of the Scan service because Take one of the following measures: the number of users Try the operation again later. 018-547 logging into the SMB Confirm how many users can access the shared folder. ...
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Cause Remedy Error Code An LDAP server protocol error occurred as a result of the Address Book Change the search conditions/start position to narrow the search range, and operation. The server 018-703 execute the operation again. If the error still is not resolved, consult your returned RFC2251 Result network administrator.
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Cause Remedy Error Code Take one of the following measures depending on the setting: For IPv4 environment Check the IPv4 address of the device. Confirm whether the network cable is connected correctly. An error occurred for Check the address of the DHCP server. ...
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Cause Remedy Error Code An LDAP server protocol error occurred as a result of the Address Book operation. The server The LDAP server has an attribute problem. Have your network administrator 018-716 returned RFC2251 Result confirm the LDAP server status. Message No "16"...
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Cause Remedy Error Code Take one of the following measures: When the root CA certificate of the KDC certificate is not registered, register Authentication by the the root CA certificate. 018-728 Kerberos server failed. When the KDC certificate is revoked, update the KDC certificate of the server. ...
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Cause Remedy Error Code Take one of the following measures. Re-enter the SMB server name. Check with your network administrator about the name and operation status of the server. Confirm the connection of the network cable. Check whether the IP address is correct when an IP address is used for the ...
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Cause Remedy Error Code An LDAP server protocol error occurred as a result of the Address Book The service has a problem. Retry after waiting for a while. If the error still is not 018-751 operation. The server resolved, consult your network administrator. returned RFC2251 Result Message No "51"...
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Cause Remedy Error Code Take one of the following measures: Failed to name resolution When the destination server name is specified using the FQDN, confirm that of the SMB server the DNS server address is set correctly in the Connectivity & Network Setup of 018-757 specified as destination to the device.
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Cause Remedy Error Code An LDAP server protocol error occurred as a result of the Address Book operation. The server The LDAP server has an update problem. Have your network administrator 018-764 returned RFC2251 Result confirm the LDAP server status. Message No "64"...
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Cause Remedy Error Code An LDAP server protocol error occurred as a result of the Address Book operation. The server 018-771 Have your network administrator confirm the LDAP server status. returned RFC2251 Result Message No "71" (affecting multiple DSAs) for Address Book query. Failed to transfer data Re-enter the shared name.
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Cause Remedy Error Code An LDAP server protocol error occurred as a result of the Address Book operation. The server 018-782 returned RFC2251 Result Have your network administrator confirm the LDAP server status. Message No "82" (program error or SASL authentication error) for Address Book query.
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Cause Remedy Error Code An LDAP server protocol error occurred as a result of the Address Book operation. The server 018-789 Have your network administrator confirm the LDAP server status. returned RFC2251 Result Message No "89" (incorrect parameter) for Address Book query. An LDAP server protocol error occurred as a result of the Address Book...
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Cause Remedy Error Code An LDAP server protocol error occurred as a result of the Address Book operation. The server 018-796 Have your network administrator confirm the LDAP server status. returned RFC2251 Result Message No "96" (client loop detected) for Address Book query.
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Cause Remedy Error Code Steps to rectify: Power off the device Wait until all lights on the machine have switched off Power on the device The error message will clear once the device has contacted the EP-BB ...
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Cause Remedy Error Code Check the followings: LAN cable connection A communication error DNS server address setting occurred while connecting The default gateway setting 021-410 (acquiring the EP The subnet mask setting certificate) to CA via the EP proxy server setting (For BB-Direct configuration) ...
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Cause Remedy Error Code Steps to rectify: Power off the device Wait until all lights on the machine have switched off Power on the device The error message will clear once the device has contacted the EP-BB ...
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Cause Remedy Error Code Check the followings: The EP proxy server URL setting Failed to authorize the The login user of the EP proxy server proxy server while 021-417 The password of the EP proxy server connecting to the EP If the error still is not resolved after checking the above settings, there may be a system via the Internet.
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Cause Remedy Error Code The URL (CURL) of the proxy setting file is not Check the followings: found on the DHCP or DNS The EP proxy server setting server while connecting to The URL of the proxy setting file is registered on the DHCP or DNS server ...
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Cause Remedy Error Code Check the followings: The login user of the EP proxy server An error occurred while The password of the EP proxy server 021-507 connecting to the EP If the error still is not resolved after checking the above settings, there may be a system via the Internet.
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Cause Remedy Error Code Check the followings: LAN cable connection DNS server address setting An error occurred while The default gateway setting 021-520 connecting to the EP The subnet mask setting system via the Internet. Check the following for BB-Direct configuration: EP proxy server setting ...
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Cause Remedy Error Code An error occurred while Switch off the device power, make sure that the touch screen is blank, and then 021-526 communicating with the switch on the device power. EP server. An error occurred while Switch off the device power, make sure that the touch screen is blank, and then 021-527 communicating with the switch on the device power.
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Cause Remedy Error Code The SW upgrade was canceled since the device 021-540 power was turned off If necessary, execute the operation again. while downloading the update file. The SW upgrade cannot Contact one of the following support desks according to the product you are be started since an 021-541 using for inquiries.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 024-370 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 024-371 An error occurred.
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Cause Remedy Error Code The specified paper type is not compatible with the 024-746 specified paper size, paper Confirm the print data. tray, output tray, or 2 sided. The combination of the specified features such as Document Size, Paper 024-747 Confirm the print data, and try printing again.
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Cause Remedy Error Code Authentication is canceled 026-703 when adding documents Authenticate when adding documents. during faxing or scanning. An error occurred during 026-704 processing DocuWorks Print using the print driver from DocuWorks Viewer. documents. Unable to process for Change the [Image Quality] setting from [High Resolution] to [High Quality], or DocuWorks documents 026-705 from [High Quality] to [Standard].
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Cause Remedy Error Code An error occurred while 026-719 operating the Scan to USB Wait for a while and execute the operation again. service. The capacity of the USB memory device of the 026-720 recipient is insufficient Confirm the amount of available space. while operating the Scan to USB service.
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Cause Remedy Error Code When authentication or logout succeeds, all jobs 026-735 No measure is required. are canceled because there is a pending job. An internal error occurred while sending the scanned 026-736 Execute the operation again. document to the HTTP server.
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Cause Remedy Error Code A POP server error 027-503 Execute the operation again. occurred. An SMTP server error 027-504 Execute the operation again. occurred. The device failed to transfer data using SMB of 027-513 the Scan service because Consult your system administrator for settings. access to the SMB server was not permitted.
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Cause Remedy Error Code The device failed to transfer data using SMB of the Scan service because the save location or file name specified for the Take one of the following measures: scanned image had a Check whether the save location is correct. ...
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Cause Remedy Error Code The device failed to create the lock folder on the SMB server while transferring Check whether the specified name is being used for another file or folder on the 027-524 data using SMB of the SMB server. Scan service.
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Cause Remedy Error Code Detected an incorrect filing policy (when add When [Rename New File] is set as the process to be executed in case of a file 027-531 was selected) after name duplication, confirm that the file format is not multi-page. connecting to the server.
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Cause Remedy Error Code 027-573 SMB protocol error. Execute the operation again. 027-574 SMB protocol error. Execute the operation again. 027-576 SMB protocol error. Execute the operation again. 027-578 SMB protocol error. Execute the operation again. SMB protocol error. The The SMB server may be set on Windows 95, Windows 98, or Windows Me OS.
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Cause Remedy Error Code The S/MIME certificate associated with the 027-708 device's e-mail address is Import a reliable S/MIME certificate to the device. not reliable when sending e-mail. The S/MIME certificate associated with the 027-709 device's e-mail address Import a new S/MIME certificate to the device. has been discarded when sending e-mail.
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Cause Remedy Error Code An application interface Check whether the application linked is operating correctly. If it is operating 027-724 destination could not be correctly, confirm the log. accessed. A job operation failed Check whether the application linked is operating correctly. If it is operating 027-725 using an application correctly, confirm the log.
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Cause Remedy Error Code Probable causes are as follows: 1. An error occurred while connecting the server. 2. The reliable certificate has not been registered For 1), check connection between the device and the server, or the device and on the device. the DNS server using ping or trace route.
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Cause Remedy Error Code An on-demand print job is sent to the device using the Web Applications feature, however, the specified job ticket is invalid because of one of the following causes: Abnormal change to the job ticket because of the 027-762 device software failure Execute the print job again.
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Cause Remedy Error Code Use ASCII characters to modify the host name that has been specified under An error occurred during [Device] > [Connectivity & Network Setup] > [Device's Email Address / Host 027-772 communication with the Name]. If the error still is not resolved, confirm with your network administrator SMTP server.
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Cause Remedy Error Code Check if the destination WebDAV server is accessible from a computer. 027-793 The request failed. Try the same operation. Check the WebDAV server is working correctly. 027-794 An internal error occurred. Check if the destination WebDAV server is accessible from a computer. ...
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Cause Remedy Error Code For the Internet Services, when [Proxy Server Settings] is set to [Use Automatic Wi-Fi error. The URL of the Proxy Configuration Script] under [System] > [EP Service] > [EP Proxy Server 029-708 proxy auto-config (PAC) Setup], check the file location setting. If [Automatically Detect Settings] is set, file is invalid.
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Cause Remedy Error Code Access denied to the Folder via the route of the Ensure that the Folder where you are accessing is correct. You need to specify 029-730 specified network the Folder that allows the route you are using. interface.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 041-228 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 041-310 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 042-370 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 042-371 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 042-395 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 042-397 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 044-320 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 044-321 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 044-390 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 044-391 An error occurred.
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Cause Remedy Error Code An error occurred in the 048-311 Interface Decurler Turn the device off and then on, and execute the operation again. Module. An error occurred in the 048-318 Interface Decurler Turn the device off and then on, and execute the operation again. Module.
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Cause Remedy Error Code An error occurred in the 048-343 Interface Decurler Turn the device off and then on, and execute the operation again. Module. Switch off the device power, make sure that the touch screen is blank, and then 048-344 An error occurred.
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Cause Remedy Error Code A malfunction occurred in 049-235 Turn the device off and then on, and execute the operation again. the High Capacity Stacker. A malfunction occurred in 049-236 Turn the device off and then on, and execute the operation again. the High Capacity Stacker.
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Cause Remedy Error Code Probable causes are as follows: 1. The output destination was changed to the Finisher Output Tray although you selected the High Capacity Stacker. because the tab paper cannot be output to the stacker. 2. The output destination For 1), use other paper than tab paper.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 060-339 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 060-340 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 061-383 An error occurred. switch on the device power. A communication error Contact one of the following support desks according to the product you are occurred between the 062-277 using for inquiries.
Page 92
Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 065-224 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 065-225 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 077-326 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 077-332 An error occurred.
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Cause Remedy Error Code Confirm the paper loading condition for Tray 7 (HCF), and switch off the device An error occurred in Tray 7 078-230 power, make sure that the touch screen is blank, and then switch on the device (HCF).
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Cause Remedy Error Code Contact one of the following support desks according to the product you are 078-273 HCF malfunction. using for inquiries. Your local representative Contact one of the following support desks according to the product you are 078-274 HCF malfunction.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 078-292 An error occurred. switch on the device power. Switch off the device power, and then switch it on again after the touch screen 078-293 HCF malfunction.
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Cause Remedy Error Code An error occurred in the Switch off the device power, make sure that the touch screen is blank, and then 079-227 High Capacity Feeder. switch on the device power. An error occurred in the Switch off the device power, make sure that the touch screen is blank, and then 079-228 High Capacity Feeder.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 089-313 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 089-314 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 092-327 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 092-329 An error occurred.
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Cause Remedy Error Code The toner cartridge [K2] Pull out the toner cartridge [K2] (black), and then insert the cartridge again. Or, 093-431 (black) is not installed Install the toner cartridge [K2] (black). correctly or not installed. The toner cartridge (Black 093-445 Replace the toner cartridge (Black 2).
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 099-358 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 099-359 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 099-388 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 099-389 An error occurred.
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Cause Remedy Error Code An error occurred in the Switch off the device power, make sure that the touch screen is blank, and then 116-212 USB memory device. switch on the device power. Contact one of the following support desks according to the product you are Failed to enter the 116-220 using for inquiries.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 116-348 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 116-349 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 116-379 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 116-381 An error occurred.
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Cause Remedy Error Code An error occurred when 116-704 Check whether the media is inserted correctly. reading data on the media. An error occurred when 116-705 Use a computer to confirm the content recorded on the media. reading data on the media. An error occurred when 116-706 Use a computer to confirm the content recorded on the media.
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Cause Remedy Error Code A feature not supported 116-730 by the printer was Cancel the parameters not supported by the printer. executed. The user-defined data cannot be registered 116-737 because memory for the Delete unnecessary data, or free up the space for the user-defined data memory. user-defined data is insufficient.
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Cause Remedy Error Code The process has been Delete stored job in the storage. If the error still is not resolved, split the file and 116-751 canceled because the send the job again. storage is full. Execute the operation again. The descriptions of the 116-752 PDF or XPS printing job...
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then An error occurred while switch on the device power. Execute the same operation again. 117-310 scanning a document via Note WSD. WSD stands for Web Services on Devices.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 117-347 An error occurred. switch on the device power. The unformatted SD card Switch off the device power, make sure that the touch screen is blank, and then 117-348 used in the other device is switch on the device power.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 117-384 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 117-385 An error occurred.
Page 112
Cause Remedy Error Code The device detects unacceptable combination. The unacceptable combination are as follows: Take one of the following measures: Both the USB IC card When both IC Card and Control Panel Login are not used, the setting of [When ...
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Cause Remedy Error Code An error occurred Switch off the device power, make sure that the touch screen is blank, and then 121-340 between the device and switch on the device power. the connected equipment. An error occurred Switch off the device power, make sure that the touch screen is blank, and then 121-341 between the device and switch on the device power.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 123-381 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 123-382 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 124-322 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 124-323 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 124-355 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 124-356 An error occurred.
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Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 124-393 An error occurred. switch on the device power. Printed without trimming because the finishing size 124-700 after specified trimming Specify a finishing size allowable for trimming, and then try printing again. exceeded the range allowed for trimming.
Page 118
Cause Remedy Error Code A communication error Disconnect the print server cable, and then securely insert the cable into the occurred between the 127-212 connector. Switch off the device power, make sure that the touch screen is blank, device and the Print and then switch on the device power.
Page 119
Cause Remedy Error Code A hardware malfunction Switch off the device power, make sure that the touch screen is blank, and then 149-212 occurred in the High switch on the device power. Capacity Stacker. A hardware malfunction Switch off the device power, make sure that the touch screen is blank, and then 149-213 occurred in the High switch on the device power.
Page 120
Cause Remedy Error Code A hardware malfunction Switch off the device power, make sure that the touch screen is blank, and then 149-235 occurred in the High switch on the device power. Capacity Stacker. A hardware malfunction Switch off the device power, make sure that the touch screen is blank, and then 149-236 occurred in the High switch on the device power.
Page 121
Cause Remedy Error Code A hardware malfunction Switch off the device power, make sure that the touch screen is blank, and then 149-284 occurred in the High switch on the device power. Capacity Stacker. A hardware malfunction Switch off the device power, make sure that the touch screen is blank, and then 149-285 occurred in the High switch on the device power.
Page 122
Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 178-263 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 178-264 An error occurred.
Page 123
Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 178-291 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 178-293 An error occurred.
Page 124
Cause Remedy Error Code Switch off the device power, make sure that the touch screen is blank, and then 179-230 An error occurred. switch on the device power. Switch off the device power, make sure that the touch screen is blank, and then 179-231 An error occurred.
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