BMW XM Owner's Manual page 380

MOBILITY
Teleservice Diagnosis
Teleservice Diagnostics enables detailed vehi-
cle data to be transmitted via cellular networks,
which is necessary for vehicle diagnosis. This
data is transmitted automatically. It may be
necessary to approve this on the control dis-
play.
Teleservice Help
Depending on the country, Teleservice Help
enables an in-depth diagnosis of the vehicle by
BMW Roadside Assistance via wireless trans-
mission.
You can launch Teleservice Help by requesting
it through BMW Roadside Assistance.
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. Turn on control display.
4. Consent to Teleservice Help.
BMW Accident Assistance
Principle
BMW Group Accident Assistance can be con-
tacted if assistance is needed in the event of
an accident.
General information
If the vehicle sensors detect a minor to moder-
ately severe accident, which did not deploy any
airbags, a Check Control message is displayed
in the instrument cluster. In addition, a text
message appears on the control display.
When BMW Accident Assistance is triggered,
data on the vehicle's condition is sent to BMW.
380
Breakdown Assistance
Online Edition for Part no. 01405A8A608 - VI/23
Functional requirements
▷ Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW
ConnectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting BMW Accident Assistance
If an accident is detected automatically
A text message relating to BMW Accident As-
sistance appears on the control display.
The connection can be established directly:
"Contact accident assistance"
The Check Control message for BMW Accident
Assistance can also be called up from the
stored Check Control messages for a certain
length of time.
Additional information:
Check Control, refer to page 140.
Starting BMW Accident Assistance
manually
BMW Accident Assistance can also be con-
tacted independently of the automatic accident
detection function.
1. Apps menu
2. "All apps"
3. "BMW Assist"
4. "BMW Accident Assistance" or select the
desired service.
Follow the displays on the control display.
A voice connection is established.