Troubleshooting - Blueair Blue 3250i User Manual

Troubleshooting

Issue
There is a red circle on my air
purifier's panel.
My air purifier is making too much
noise.
I cannot connect my air purifier.
Potential Cause
It is time to change the main filter.
Air purifiers that are set on a high-speed
level produce more noise because they
function at faster rates.
The plastic sealing is still on the filter.
If the main filter or pre-filter are clogged
or dirty, the engine might not get sufficient
airflow, which may result in increased noise
levels.
The air purifier is too far from your phone
and router during the set up.
The Blueair App is not up to date.
The router is not on or has no connection.
The router is not using a standard
connection.
Bluetooth is deactivated.
Try this
1. Change filter according to the instructions in this
guide.
2. Reset the filter life timer: press down the fan speed
button until the red light disappears (15 seconds).
Set a lower fan speed. The air purifier should be
quieter.
1. Remove the main filter according to the instructions
in this guide.
2. Make sure that the plastic cover is removed from
the filter.
Unplug your air purifier and vacuum the air purifier and
its fabric pre-filter from the outside with a soft brush
attachment.
Clean the fabric pre-filter in the washing machine.
Replace the main filter when your filter indicator turns
red.
1. Ensure that your phone, air purifier and Wi-Fi router
are in the same room and in close distance during initial
set up (follow the app for exact distance instructions).
Once you have successfully paired your air purifier you
can place it at your desired location.
2. Make sure that your air purifier is plugged in and
powered on.
Open your App Store in your phone and ensure you
have the latest Blueair app version.
Ensure the following before trying to connect your
product again:
1. Internet is currently running
2. You are using a 2.4Ghz network.
3. Deactivate VPN.
Ensure Bluetooth is enabled in your smartphone's
settings.