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Charging
Details
Causes /
Remedies
possibilities
Are the battery, rear
Connect the various
Cannot charge.
derailleur, charging
parts securely, and
cable, AC adapter, and
charge the battery
electric wire securely
again. If it still does not
connected?
charge, contact the
place of purchase.
Are the connection
Wipe the connection
terminals of the
terminals clean with a
battery, rear derailleur,
dry cloth, then charge
charging cable, AC
again. If it still does not
adapter, or electric
charge, contact the
wire dirty?
place of purchase.
Is the product
Disconnect E-TUBE
connected to E-TUBE
PROJECT and connect
PROJECT?
the charging cable
again.
The battery may have
Replace the battery
reached the end of its
with a new one.
life.
Is the battery fully
The LED lamp turns off
The LED does not
charged?
when the battery is
light up when the
fully charged, but this
charging cable is
is normal. Remove and
connected.
reconnect the power
plug of the AC adapter,
then charge again. If
the LED lamp still does
not light up, contact
the place of purchase.
The temperature of the
Stop charging and wait
The rear derailleur
battery and battery
until the battery and
and battery
charger may exceed
battery charger cool
become hot when
the operating
down, then charge
charging.
temperature.
again. There is a
problem if it is too hot
to touch. Contact the
place of purchase.
The rear derailleur may
Wait a while between
become hot when
charges.
charging multiple
batteries in succession.
The current may be
Use an AC adapter with
The LED flashes
insufficient for
a current capacity
red while
charging.
higher than 1.0 A.
charging.
If you are using a USB
hub, reconnect the
charging cable to the
AC adapter directly.
Pairing
Details
Causes /
Remedies
possibilities
The shift switch may
Check whether the
The LED flashes
not support wireless
shift switch supports
red while pairing.
communication.
wireless
communication. If it
does, perform pairing
again. If pairing still
fails, contact the place
of purchase.
Other
Details
Causes /
Remedies
possibilities
The battery level may
Charge the battery and
The LED lights red.
be too low to perform
check again. If the
operations.
problem is not
resolved, contact the
place of purchase.
* In order to protect the system when the bicycle falls and is subjected
to a strong impact, the RD protection function will activate and
momentarily sever the connection between the motor and link,
disabling function of the rear derailleur.
This symbol on your product, literature, or packaging reminds
you that this product must be taken to separate collection at
the end of its working life. Do not dispose of this product as
unsorted municipal waste but instead take it for recycling. By
ensuring the product is disposed correctly, you will help to
prevent potential negative consequences for the
environment and human health. For info on your nearest
recycling point, check with your local waste authority.
Disposal information for countries outside
the European Union
This symbol is only valid within the European
Union. Follow local regulations when disposing of
used batteries. If you are not sure, consult the
place of purchase or a distributor.
One Holland, Irvine, California 92618, U.S.A. Phone: +1-949-951-5003
High Tech Campus 92, 5656 AG Eindhoven, The Netherlands Phone: +31-402-612222
Roebuck Way, Knowlhill, Milton Keynes, Buckinghamshire, MK5 8HL, United Kingdom
3-77 Oimatsu-cho, Sakai-ku, Sakai City, Osaka 590-8577, Japan
Please note: specifications are subject to change for improvement without notice. (English)
© Oct. 2023 by SHIMANO INC. ITP
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