Troubleshooting - Uniden EX905 User Manual

If your Cordless Telephone is not performing to your expectations,
please try these simple steps. If you are still unable to resolve the
problems, contact Uniden Customer Service at (800) 297-1023, 8:00 a.m.
to 5:00 p.m. Central, Monday through Friday.
Problem
Charge light won't come on
when Handset is placed in
Base Unit.
Audio sounds weak and/or
scratchy.
Can't make or receive calls.
Handset doesn't ring or
receive a page.
Hear only continuous static
from Handset and phone will
not turn off.
Handset does not fully charge.
EX 905/925

Troubleshooting

•
Make sure AC Adapter is plugged into the Base
Unit and wall outlet.
•
Make sure Handset is properly seated in
Base Unit.
•
Make sure that the charging contacts on the
Handset and Base Unit are clean.
•
If the phone is desk/table top installed, make
sure the Handset is in the vertical position.
•
Make sure that the Base Unit antenna is
vertical.
•
Move the Handset and/or Base Unit to
different locations and try again.
•
Press
channel
•
Check both ends of the Base Unit telephone
line cord.
•
Make sure the AC Adapter is plugged into the
Base Unit and wall outlet.
•
Disconnect the AC Adapter for a few minutes,
and then reconnect it.
•
Nickel-Cadmium battery pack may be weak.
Charge the battery on the Base Unit
for 15 to 20 hours.
•
Raise the Base Unit antenna vertically.
•
The Handset may be too far away from the
Base Unit.
•
Place the Base Unit away from noise sources.
•
The Digital Security Code may be erased. Set
the Digital Code.
•
The power has been interrupted during a call.
•
Restore power to the Base Unit. Make sure the
phone is not plugged into an outlet controlled
by a wall switch.
•
If a power failure has occurred and power will
be out for some time, remove the battery from
the Handset. This will prevent the battery from
completely discharging.
•
If the phone is desk/table top installed, make
sure the Handset is in the vertical position and
the contacts are touching.
Suggestion
to select another channel.
31