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Appendix A. Service and Support
Registering your option
Online technical support
Telephone technical support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of your product� Refer to the Lenovo
Limited Warranty for a full explanation of Lenovo warranty terms�
Register to receive product service and support updates, as well as free and discounted
computer accessories and content� Go to:
http://www�lenovo�com/register
Online technical support is available during the lifetime of a product at:
http://www�lenovo�com/support
Product replacement assistance or exchange of defective components also is available
during the warranty period� In addition, if your option is installed in a Lenovo computer, you
might be entitled to service at your location� A Lenovo technical support representative can
help you determine the best alternative�
Installation and configuration support through the Customer Support Center will be
available until 90 days after the option has been withdrawn from marketing� After that time,
the support is cancelled, or made available for a fee, at Lenovo's discretion� Additional
support is also available for a nominal fee�
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer,
model, serial number and manual, the exact wording of any error message, description of
the problem, and the hardware and software configuration information for your system�
Your technical support representative might want to walk you through the problem while
you are at your computer during the call�
Telephone numbers are subject to change without notice� The most up-to-date telephone
list for Lenovo Support is always available at: http://www�lenovo�com/support/phone
Country or Region
Argentina
Australia
Austria
Belgium
Telephone Number
0800-666-0011
(Spanish, English)
1-800-041-267
(English)
0810-100-654 (For local rate)
(German)
Warranty service and support: 02-339-36-11
(Dutch, French)
Appendix A� Service and Support A-1
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