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The following information describes the technical support that is available for your product, during
the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty
for a full explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted computer
accessories and content. Go to: http://www.lenovo.com/register
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during the
warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled
to service at your location. A Lenovo technical support representative can help you determine the
best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available until
90 days after the option has been withdrawn from marketing. After that time, the support is
cancelled, or made available for a fee, at Lenovo's discretion. Additional support is also available for
a nominal fee.
Before contacting a Lenovo technical support representative, please have the following information
available: option name and number, proof of purchase, computer manufacturer, model, serial
number and manual, the exact wording of any error message, description of the problem, and the
hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while you are at
your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list for
Lenovo Support is always available at:
http://www.lenovo.com/support
Country or Region
Argentina
Australia
Austria
Belgium
Bolivia
Brazil
Brunei Darussalam
Canada
Chile
China
China
(Hong Kong S.A.R.)
China
(Macau S.A.R.)
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
0800-666-0011 (Spanish, English)
1-800-041-267 (English )
0810-100-654 (local phone) (German)
Warrant service and support: 02-339-36-11 (Dutch, French)
0800-10-0189 ( Spanish)
Calls made from within the Sao Paulo region: 11-3889-8986
Calls made from outside the Sao Paulo region: 0800-701-4815
(Portuguese)
800-1111 (English)
1-800-565-3344 (English, French)
800-361-213(Spanish )
Technical Support Line: 400-100-6000 (Mandarin)
(852) 3516-8977
(Cantonese, English, Mandarin)
0800-807 / (852) 3071-3559
(Cantonese, English, Mandarin)
1-800-912-3021 (Spanish)
0-800-011-1029( Spanish )
385-1-3033-120(Croatian)
800-92537(Greek)
800-353-637(Czech)
Warranty service and support: 7010-5150 (Danish)
Telephone Number
Appendix A Service and Support A-1
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