Fisher & Paykel 11 Series User Manual page 48

Front loader washing machine, heat pump dryer
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PROBLEM
Washer is
not draining
Filling
continuously
Poor rinsing
Not spinning
properly
Too many
soap suds
Small puddle
of water
from under
the washer
48
WASHER TROUBLESHOOTING
POSSIBLE CAUSES
Drain hose blocked.
Pump filter blocked.
Drain hose higher than
1000mm above floor level.
Drain hose not connected to
standpipe, tub or spigot.
Washer is siphoning.
Incorrect detergent used.
Too much detergent used.
Load has gone out
of balance.
Suds build up.
Incorrect type of
detergent used.
Too much detergent used.
Inlet water pressure/
flow rate too low.
Inlet hose(s) or drain
hose leaking.
Lots of suds.
Dispenser compartments
blocked.
Dispenser drawer not
fully closed.
Damage to door seal.
WHAT TO DO
Clear the drain hose.
Clear the pump filter. Refer to 'Cleaning
the pump filters'.
Lower the level of the drain hose,
refer to your installation guide.
Connect drain hose correctly. Refer to
your installation guide.
Ensure standpipe or tub is at least 600mm
from the floor level.
Use low sudsing, front loader
detergent only.
Ensure the correct dose of detergent is
used for the load size and soil level. Refer
to 'Detergent and softener'.
Redistribute the load and remove items if
necessary. Close the door and press
spin again. If issue occurs again, stop the
cycle, select
(adjust the spin speed if
SPIN
required) and press
Check the amount of detergent used, and
reduce if necessary.
Use low sudsing, front loader detergent
only. Refer to 'Detergent and softener'.
Ensure you use the correct dose of
detergent for the load size and soil level.
Refer to 'Detergent and softener'.
Adjust the amount of detergent used
for
. Refer to 'Detergent
AUTO DOSE
and softener.'
Ensure correct inlet water pressure and
flow rate as per the installation guide.
Check inlet hose(s) and the drain hose are
correctly attached and not damaged.
Suds may have leaked and then dissolved.
Refer to 'Cleaning the dispenser drawer'.
Close dispenser drawer fully and ensure
it remains closed during the cycle.
Check seal inside door for damage.
If it sustains any damage it will need
to be replaced.
to
.

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