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7
Troubleshooting
This chapter contains some frequently asked questions about the FL3X Interface-PMC.
Effect
Cause
1
Solution
Effect
Cause
2
Solution
Effect
3
Cause
Solution
Created by
STAR ELECTRONICS GmbH & Co. KG
Date created
2023-02-08
The FL3X Interface-PMC is not recognized. On Windows, the FL3X Interface-PMC is not
displayed under "Multifunction adapters" in the device manager or it is displayed with a
warning symbol in the device manager.
FL3X Interface-PMC is not correctly plugged in.
The drivers (respective the INF-file), required by the system to recognize the FL3X
Interface-PMC, are not installed properly.
Check if the FL3X Interface-PMC is inserted correctly.
Reinstall the driver for the FL3X Interface-PMC or update the firmware.
Check whether the DLL, SYS and firmware are compatible. The major version numbers
must be identical.
Use the FlexCard API function "fcbCheckVersion" to test whether DLL, SYS and firmware
match. See "FlexCard API Documentation".
No FlexRay frames are received. The FL3X Interface-PMC could not synchronize with the
FlexRay bus (Green LED is blinking).
Wrong configuration of the communication controller the hardware could not
synchronize on the FlexRay bus
Wrong firmware of the FL3X Interface-PMC (wrong bus systems chosen).
Buses are not correctly terminated.
The cable of FlexRay channel A is inserted in plug B and/or vice versa.
The FlexTiny II module is missing or the mounted FlexTiny II does not fit to the firmware of
the FL3X Interface-PMC.
Check all parameters in the configuration; be sure to use the same configuration as the
other FlexRay nodes
Ensure that you chose the correct firmware which fits to your needs (regarding FlexRay
connections).
Terminate your bus systems correctly, for example using the onboard termination.
Insert the cables to the correct connectors of the FL3X Interface-PMC.
Mount the correct FlexTiny II module and/or change the firmware. For example if the
firmware supports 2 FlexRay channels and 4 CAN channels, install 2 FlexTiny II FR on the
first two slots and 2 FlexTiny II CAN-HS on the last two slots.
No FlexRay frames are received. The FL3X Interface-PMC is synchronized with the FlexRay
bus (Green LED is on).
Maybe a filter is activated.
Deactivate the message filter and channel filter in the software.
Date modified
2023-02-08
Page 32 of 38
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