Sub-Zero IC-30RID-RH Use And Care Manual page 19

T R O U B LE S HO O T I NG
Troubleshooting
IC E P R O DUCT I O N
No ice.
• Verify the ice cube indicator appears in the control panel
display.
• Verify the ice maker has been on for at least 24 hours.
• Verify the freezer temperature is near 0°F.
• Verify the ice container is properly installed.
• Verify the ice maker arm in the down position.
• Verify water is being supplied to the unit.
• Verify the water filter has been replaced within the last 12
months and installed properly.
• Verify the water filter has been removed if a reverse
osmosis filtration system is being used.
Blue or green ice.
• Possible copper supply line corrosion. Contact a
plumber to clean or replace.
Black flecks in the cubes.
• Stop use and contact Sub-Zero Factory Certified
Service.
Bad taste.
• Defrost the freezer and clean with soap and water.
• Place coffee grounds or charcoal briquettes in the
freezer to absorb odor.
Hollow cubes.
• Clean the condenser. Contact Sub-Zero Factory Certified
Service if unresolved.
OD O R
• The unit should be cleaned before using for the first time.
This will clear any odors that may have been trapped
during shipping.
• Replace the air purification cartridge.
• Clean the unit and shelving thoroughly.
• Uncovered food could create an odor which may require
cleaning.
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