AEG Pure 3000 Manual page 11

# ISSUE
4 The air purifier
produces
a loud or
abnormal
noise
5 The air purifier
or fan does not
operate
6 The air purifier
is running but
the air quality
does not
improve
7 The air purifier
produces or
emits a strange
smell
www.aeg.com
TROUBLESHOOTING
Please ensure that the plastic bag around the filter has
been removed, ensure the air inlet grill and air outlet
grill (top of the unit) are unobstructed and that there
is a clearance of at least 30 cm between the unit and
the nearest surface.
If neither of the above steps OR instructions in the
AEG App help, please refer to item 10 in the table.
Ensure that the unit is receiving power. If needed, try
pushing the power plug firmly into the wall socket to
check if this resolves the issue. Check that the fuse of
your home has not blown or that the circuit breaker
has been tripped. Replace fuse or reset circuit breaker
if needed.
If neither of the above steps OR instructions in the
AEG App help, please refer to item 10 in the table.
If in SMART mode, closely monitor the difference in air
quality levels within the AEG App for next 20 minutes
– if you do not see any improvement of the air quality
values in the AEG App during this period then follow
the step below.
Change to MANUAL mode and adjust the fan speed
to a higher level to see if this helps resolve the issue.
If you still do not see any improvement. Close any
open doors OR windows to the outside of the room
and rerun the unit at the highest fan speed for 20
minutes. If this resolves the issue, we recommend that
you operate the unit in this sealed environment as
much as possible, till the air quality is also at a good
level.
The first time you run the unit, you may perceive a
plastic, glue or paint smell – especially near the air
outlet grill – this is unavoidable in some cases (like the
'new car smell') but should disappear quickly.
If you perceive a burning smell, please disconnect the
unit and contact AEG authorized service center for
further support.
The VOC filter is in the end of life. Please change to a
new filter.
NOTES
If there is an abnormal
noise in your product,
even after checking the
steps in the trouble shoot
guide, please contact
an AEG authorized
service center for further
support.
If the unit is placed in
a room larger than the
recommended size, it
will take longer for the
air quality to improve –
please be patient and
maintain the unit at the
highest feasible speed.
Always ensure that the
filters are covered in
appropriate packaging
while stored away
between uses, and that
all parts are dry to avoid
smell or mould build up.
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