Troubleshooting - AEG Pure 3000 Manual

TROUBLESHOOTING

When fault indicators show that the system is not operating properly, perform the following check.
The table below is only a limited list. For the latest and complete section on troubleshooting, FAQ and
error guide please refer to the corresponding section on our website or the AEG App.
# ISSUE
1 The air
purifier's alert
icon is lit.
2 The air purifier
is running at
max fan speed
all the time
for extended
periods
3 The air purifier
is running at
lowest fan
speed all
the time for
extended
periods
10
TROUBLESHOOTING
Generally, the unit comes with a variety of
sophisticated sensors, electronics and other electrical
components and if one of these is malfunctioning,
you will see the alert icon on the product control
panel light up. For more details on steps to resolve,
please head over to the AEG App and check for details
whenever you see this icon lit.
If in MANUAL mode, please check the fan speed slider
on the product control panel or within AEG App and
adjust it to desired level.
If in SMART mode, please check air quality indicator
on the product control panel or within AEG App – if all
PM values are constantly showing 999-1000 without
any reduction then most likely the sensor is clogged.
Please clean the sensor as described under section 22
above.
If in MANUAL mode, please check the fan speed on
the product control panel display or within AEG App
and adjust it to desired level.
If in SMART mode, please check air quality indicator
on the product control panel or within AEG App – if all
PM values are constantly reading very good without
any increase then this is normal behavior for the unit -
your air quality is very good! If the PM2.5 value is high
and the unit is still operating at lowest fan speed, then
please check filter change icon on the product control
panel or within AEG App and if lit please replace used
filter with a new one, this should resolve the specific
fan speed issue.
If neither of the above steps OR instructions in the
AEG App help, please refer to item 9 in the table.
NOTES
Please have at hand the
unit's PNC and SERIAL
number if you need to
contact AEG service
organisation for support.
The PM sensor in the
unit is highly accurate
and sensitive and it is
normal for the purifier to
react to poor air quality
by ramping up the fan
speed – to get your
indoor air quality back to
safe levels.
The unit is designed
so that when a filter
is at end of life, it will
discourage usage till
the filter is replaced, by
limiting the fan speed
so as not to reintroduce
the captured particulate
matter back into the air.
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