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Warranty - Memphis VIV Series Instructions Manual

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VIV
SIXFIVE SERIES
Warranty
Memphis Audio Six Five Series Amplifier limited Warranty
This product has a 2 year warranty from the date of purchase for defects
in
material or
workmanship.
This warranty will be extended to 3 years
when installed by a Memphis authorized dealer using Memphis Connection products. The warranty is void
if
the product has been physically
damaged by improper usage or abuse. If repairs are attempted outside of a Memphis Audio facility, the warranty is void.
This warranty is limited to the original
retail
purchaser
and
does not cover any expenses incurred in the removal or re-installation of the product.
This warranty does NOT apply to product exterior and
cosmetics.
Memphis Audio disclaims any liability for
incidental
or consequential damages
caused by product defects. Memphis Audio liability
will
not exceed the purchase price of the product and the warranty period specified.
What is NOT covered under warranty
• Damage due to improper installation
• Damage caused by exposure to moisture, excessive heat, chemical cleaners and/or UV radiation
• Damage through negligence, misuse, accident or abuse. (Repeated returns for the same damage may be abuse]
• Product damaged in accident and/or due to criminal activity
• Service performed by anyone other than Memphis Audio
• Subsequent damage to other components
• Any cost or expense related to the removal or re-installation of product
• Products with tampered, missing
,
altered or defaced serial numbers/labels
• Freight damage
• The cost of shipping product to Memphis Audio
• Return shipping on non-defective items
• Any product
not
purchased from an authorized Memphis Audio dealer
Some states do not
allow
the exclusion or limitation of incidental or consequential damages. The above limitations or exclusions may not apply
to you. This
warranty
gives you specific rights, you may have other rights which vary from state
to
state.
If warranty service is required, a return authorization number is required to
return
the product to Memphis Audio. Warranty shipments to
Memphis Audio are the responsibility of the
purchaser.
Pack the product carefully in the original carton if possible Memphis Audio will not be
responsible for damages incurred in shipment or due to improper packaging materials used by the purchaser.
If determined to be within warranty your product will be repaired or replaced at the discretion of Memphis Audio.
Service/Returns
Please consult with your local authorized dealer if you experience issues with your unit. You may also contact Memphis Audio customer service
at 800-1!89-2300 or email tech support directly
at:
techsupport@memphiscaraudio.com.
Do not attempt to return your amplifier directly to us
without first calling for a Return Authorization
number.
Units received without an accompanying Return Authorization number will be processed
more
slowly.
Additionally,
you must include a copy of your purchase receipt from an authorized dealer for consideration of in-warranty
service,
otherwise repair charges will apply. Units received without a receipt will be held for up to 30 days allowing us
time
to
contact
you and obtain a
copy
of
the receipt. After 30 days all units will be returned to you unrepaired.

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