Service And Spare Parts - AEG ZMB 32 CT Instruction Booklet

Service and spare parts
..the microwave oven is not working properly?
Check that
- the appliance is connected correctly
- the fuses in the fuse cupboard are working
- there has not been a power cut.
If the fuses continue to blow, please contact a qualified electri-
cian.
...the microwave mode is not working?
Check that
- the door is properly closed,
- no food debris or anything else is jammed in the door,
- the door seals and their surfaces are clean,
- controls are set correctly, the start key has been pressed.
you cannot enter any settings?
Check that the time of day has been set.
...the letter "E" shows on the display?
There has been an error. Press & key to cancel and re-enter
the settings.
...the display is showing "E 15"?
The appliance is still hot from recent use. Leave the appliance
to cool for a while, then try again.
...the turntable is not turning?
Check that
- the turntable support is correctly attached to the drive,
- the turntable is switched on,
- the ovenware is not overlapping the tumtable,
- food is not sticking over the edge of the turntable preventing
it from rotating.
...the food is taking longer to heat through and
cook than before?
- set a longer cooking time (double quantity = nearly double
time) or
- if the food is colder than usual, rotate or turn from time to
time or
- set a higher power setting.
..the microwave will not switch off?
Isolate the appliance from the fuse box.
Contact ZANUSSI Service Force, or your local dealer.
...the interior light is not working?
Call ZANUSSI Service Force. The interior light bulb can be
exchanged only by trained ZANUSSI engineers.
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If after all these checks, the oven still does not work, contact
your local ZANUSSI Service Force Centre quoting the model
number and serial number. This information can be found on
the rating plate located on a foil label on the back of the
appliance.
We suggest you make a note below so that you have the details
readily available :
Model: ZMB 32 CT
Serial number :
Date of purchase :
In-guarantee customers should ensure the above checks
have been made as the engineer will charge if the fault is not
a mechanical or electrical breakdown.
Please note that proof of purchase will be required for any
in-guarantee service calls.
To contact your local Zanussi Service Force Centre telephone :
0990 929929
Your call will be automatically routed to the Service Centre
covering your post code area. Further information can be found
in the accompanying Customer Care booklet and also in your
local telephone directory under "Z"'.
Spare parts can be purchased from Zanussi Service Centres.
UK CUSTOMER CARE
For general enquiries regarding your Zanussi appliance, or for
further information on Zanussi products, you are invited to
contact our Consumer Care Department by letter or telephone as
follows:
Customer Care Department
Zanussi Ltd.
Zanussi House
Hambridge Road
Newbury
Berkshire
RG14 SEP
Tel: (01635) 521313