LG LSIS6338 E Series Owner's Manual

Electric induction range
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OWNER'S MANUAL
ELECTRIC
INDUCTION RANGE
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LSIS6338*E
www.lg.com
MFL68920559
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
Rev.02_110923

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Summary of Contents for LG LSIS6338 E Series

  • Page 1 Scan to see the online manual. OWNER'S MANUAL ELECTRIC INDUCTION RANGE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LSIS6338*E www.lg.com MFL68920559 Copyright © 2023 LG Electronics Inc. All Rights Reserved. Rev.02_110923...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS IMPORTANT SAFETY 22 Test the Range Before Use INSTRUCTIONS 24 OPERATION READ ALL INSTRUCTIONS BEFORE USE Control Panel 4 Safety Messages 24 Control Panel Features 4 Anti-tip Device 25 Knob Features WARNING 25 Knob Lighting 5 Installation Changing Oven Settings 5 Operation 26 Clock...
  • Page 3 55 RF Module Specifications 55 FCC Statement 56 FCC RF Radiation Exposure Statement 56 Open Source Software Notice Information Smart Diagnosis Feature 56 Using LG ThinQ to Diagnose Issues 56 Using Audible Diagnosis to Diagnose Issues 58 MAINTENANCE Cleaning 58 Interior...
  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Download this owner's manual at http://www.lg.com Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 5: Installation

    IMPORTANT SAFETY INSTRUCTIONS • Do not step or sit on the oven door. The range could be tipped and injury might result from spilled hot liquid, food, or the range itself. • Never remove the oven legs. The range will not be secured to the anti-tip bracket if the legs are removed.
  • Page 6: Maintenance

    IMPORTANT SAFETY INSTRUCTIONS • Never attempt to dry a pet in the oven. • Never use your appliance for warming or heating the room. • Always use pot holders or oven mitts when removing food from the oven or the surface element. Cookware will be hot.
  • Page 7: Caution

    IMPORTANT SAFETY INSTRUCTIONS • Wear proper apparel. Do not wear loose-fitting or hanging garments, which may ignite if they contact hot surfaces, and cause severe burns. • Do not use the oven for drying clothes. Only use the oven for its intended purpose. •...
  • Page 8: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features Exterior & Interior Cooktop Cooktop Controller Oven Door Storage Drawer Oven Mode Knob Gasket Model & Serial Number Plate Broil Heater Convection Heater Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Oven Range Models LSIS6338*E Description...
  • Page 9: Accessories

    Gliding Rack (1 ea) Optional Accessories Grid Broiler Pan NOTE • Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing. • For your safety and for extended product life, only use authorized components. • The manufacturer is not responsible for product...
  • Page 10: Installation

    10 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
  • Page 11: Parts

    INSTALLATION Unpacking and Moving the Range Drill Safety Glasses WARNING Gloves • You should use two or more people to move and install the range. (Excessive Weight Hazard) Failure to do so can result in back or other injury. Parts •...
  • Page 12 12 INSTALLATION NOTE • Your range is heavy and can be installed on soft floor coverings such as cushioned vinyl or carpeting. Use care when moving the range on this type of flooring. Use a belt when moving the range to prevent damaging the floor. Or slide the range onto cardboard or plywood to avoid damaging the floor covering.
  • Page 13: Choosing The Proper Location

    INSTALLATION Choosing the Proper Location Dimensions and Clearances Dimensions Dimensions LSIS6338*E Width 29 7/8" (758.8 mm) Height 37 1/4" (946 mm) Depth (Includes Door Handle) 29 3/8" (745.2 mm) Height (Excludes Vent Trim) 36" (913.0 mm) Depth (Includes only the product body that is loaded into the cabinet. 24 3/4"...
  • Page 14 14 INSTALLATION Minimum Dimensions 30" (76.2 cm) Minimum distance from top of range to combustible surface overhead 15" (38.1 cm) Minimum distance from countertop to overhead cabinets at side 30" (76.2 cm) Minimum opening in overhead cabinets 36" (91.3 cm) Height of countertop NOTE •...
  • Page 15: Electricity

    INSTALLATION Clearances Acceptable Electrical Outlet Area Normal Countertop Depth Counter Top Height Cabinet Wall Center Cabinet Opening = 30" (76.2 cm) For U.S.A = 30" (76.2 cm) ~ 31" (78.7 cm) For CANADA Electricity The range should always be plugged into its own individual properly grounded electrical outlet. •...
  • Page 16: Leveling

    16 INSTALLATION Leveling A range cord rated at 40 amps with 120/240 minimum volt range is required. If a 50 amp range cord is used, it should be marked for use with 1 3/ Leveling the Range 8" diameter connection openings. This appliance may be connected by means of a conduit or power Level the range by adjusting the leveling legs with cord.
  • Page 17: Connecting The Power Cord / Conduit

    INSTALLATION • Diameter (inches) of range connection opening located below the rear of the oven. Insert the power cord through the strain relief and tighten it. - Power cord: 1 3/8" - Conduit: 1 1/8" Case 4 • Voltage: 120/208 volts (3-wire) •...
  • Page 18 18 INSTALLATION 4-Wire Connection: Power Cord Insert the power cord through the strain relief and tighten it. WARNING CAUTION • Only a 4-conductor power-supply cord kit rated 120/240 volts, 50 amperes and marked for use • Do not install the power cord without a strain with ranges with closed-loop connectors or relief.
  • Page 19 INSTALLATION Tighten the 3 screws securely into the terminal block. • The center screw now attaches the bent up ground strap to the block. Cord/Conduit connection plate Install the conduit strain relief. 1) Insert the strain relief in the 1 1/8 in. (2.8 cm) conduit hole.
  • Page 20 20 INSTALLATION Tighten the 3 screws securely into the Prepare the conduit wires as shown below. terminal block. (approximately 35 - 50 IN-LB) Cord/Conduit Connection Plate Ground Wire Install the conduit strain relief. Black 1) Insert the strain relief in the 1 1/8 in. (2.8 White cm) conduit hole.
  • Page 21: Optional Rear Filler

    INSTALLATION • If the countertop depth is less than 24 3/4", the Insert the two side bare wire ends into the left control panel will not sit flush with the and the right terminal block openings. countertop. Tighten the 3 screws securely into the terminal block.
  • Page 22: Test Run

    22 INSTALLATION Engaging the Anti-tip Device WARNING • Engage the range to the anti-tip device by following the guide on the anti-tip bracket template. Ensure the anti-tip device is re- engaged when the range is moved by following the guide on the anti-tip bracket template. •...
  • Page 23 INSTALLATION should not operate while the Control Lock function is turned on. Press Control Lock for three seconds to disable Control Lock. Now check the oven's operation. Turn the oven mode knob to select the Bake mode. 350 °F appears in the display. Press START. The oven should finish preheating in 15 minutes, and the convection fan should operate while the oven is preheating.
  • Page 24: Operation

    24 OPERATION OPERATION Control Panel Control Panel Features Model: LSIS6338*E Display Clock Press the button to set the time of day. Press any button on the control panel to activate the display. Light Press the button to turn the oven light on or Control Lock off.
  • Page 25: Knob Features

    OPERATION Knob Features After cleaning the cooktop control knobs, make sure to replace each knob in the correct position. Failure to do so can result in improper operation of the burners. Burner On Indicator Hot Surface Indicator Knob Lighting Knob lighting illuminates the edge of the knob when you turn the knob to operate the heating elements (excluding Mode knob).
  • Page 26: Changing Oven Settings

    26 OPERATION Changing Oven Settings For example, to set 5 minutes: Press Timer On/Off once. Clock 0:00 appears and Timer flashes in the display. The clock must be set to the correct time of day in order for the automatic oven timing functions to NOTE work properly.
  • Page 27: Settings

    Connect the appliance to the Wi-Fi network to a convection temperature by subtracting 25 ℉ / using the LG ThinQ smartphone app. 14 ℃. This auto converted temperature shows on the display. For example, select Conv. Bake, enter 350 ℉, and 325 ℉...
  • Page 28 28 OPERATION temperature display is calibrated to your Press Settings repeatedly until appears in satisfaction. the display. Press 1 repeatedly to select the light on/off. Press START to accept the change. Adjusting the Beeper Volume Press Settings repeatedly until AdJU b Press Settings repeatedly until appears 8EEP...
  • Page 29: Control Lock

    OPERATION Turning the Wi-Fi On/Off milk, eggs, fish, meat or poultry, should be chilled in the refrigerator first. Even when You can turn the Wi-Fi transmitter on the PCB on chilled, they should not stand in the oven for or off. more than 1 hour before cooking begins, and should be removed promptly when cooking is Press Settings repeatedly until Wi-Fi appears...
  • Page 30: Cook Time (Timed Cook)

    30 OPERATION The oven will continue to cook for the set amount Change the baking time: Press 1, 3, 0. of time and then turn off automatically. When the cooking time has elapsed: • End and the time of day show in the display. Press START to accept the change.
  • Page 31: Minimum & Maximum Default Settings

    OPERATION Minimum & Maximum Default Settings All of the features listed have a minimum and a maximum time or temperature setting that may be entered into the control. An entry acceptance beep sounds each time a control button is pressed. An entry error tone (two short tones) sounds if the entry of the temperature or time is below the minimum or above the maximum setting for the feature.
  • Page 32: Cooktop

    32 OPERATION Cooktop • Do not place metallic objects such as knives, forks, spoons, and lids on the induction cooktop surface; they can get hot. Precautions When Using the • Use this appliance only for normal household Cooktop use. It is not designed for commercial or industrial use.
  • Page 33: Cooking Areas

    OPERATION Noises during Cooktop Operation Induction Right Front Cooking Element: 11", 2400 W / 4300 W (240 V) • Induction Sound: The electronic processes involved with induction cooking create some Induction Left Rear Cooking Element: unfamiliar background noises such as a slight 6", 1300 W / 1800 W (240 V) buzzing sound.
  • Page 34: Cookware Placement

    34 OPERATION manufacturer as "induction ready" or "induction • Stainless Steel is generally excellent for capable", or that is marked by the manufacturer as induction cooking. It is durable, easy to clean, specifically designed for induction cooking. and resists staining. NOTE Symbols of Induction Compatible Cookware •...
  • Page 35: Pan Sensing

    OPERATION Incorrect Use • Pan bottom rests on cooktop trim or does not rest completely on the cooktop surface. • Pan is unbalanced by heavy handle. Pan Sensing fluctuate. If the cookware does not meet the correct conditions, the cooking zone may not heat. The cooking-element sensors located below the cooktop surface require certain cookware conditions to be met before the induction cooking...
  • Page 36: Cookware Heating Index

    36 OPERATION The pan must make full contact with the glass surface without the bottom of the pan touching the metal cooktop trim. If the correct induction cookware—centered on any of the active cooking elements—is too small, the affected cooking element’s LED bar fluctuates and the pan does not heat. Cookware Heating Index The cookware heating index shows how efficiently the cookware will heat on the induction cooktop...
  • Page 37: Home Canning

    OPERATION Home Canning cooking element’s LED bar shows its current setting. CAUTION • Canning can generate large amounts of steam. Use extreme caution to prevent burns. Raise the lid so that steam is vented away from you. Safe canning requires that harmful micro-organisms are destroyed and jars are sealed completely.
  • Page 38: Power Management

    38 OPERATION The suggested settings may need adjustments, performance when using multiple elements, use depending on cookware design and quality and on elements in separate cooking zones. the amount of food being prepared. Use quality cookware that is constructed with a magnetic base material and that meets the minimum and maximum pan size requirements.
  • Page 39: Oven

    OPERATION Oven Vent • Use only dishware, utensils and cookware that are recommended for oven and cooktop use. Areas near the vent may become hot during • Food on the warmer should be kept in its operation and may cause burns. Do not block the container or covered with a lid or aluminum foil vent opening.
  • Page 40: Instaview

    40 OPERATION Removing Racks • Loud noises near the oven may activate the InstaView function. Pull the rack straight out until it stops. Bake Lift up the front of the rack and pull it out. Bake is used to prepare foods such as pastries, breads and casseroles.
  • Page 41: Convection Mode

    OPERATION Tips for Convection Baking • Dark metal pans or nonstick coatings will cook food faster with more browning. Insulated • Use Convection Bake for faster and more even bakeware will slightly lengthen the cooking time multiple-rack cooking of pastries, cookies, for most foods.
  • Page 42: Meat Probe

    42 OPERATION Meat Probe NOTE The meat probe accurately measures the internal • The default probe temperature is 150 °F (65 °C), temperature of meat, poultry and casseroles. It but can be changed to any temperature between should not be used during broiling, self clean, 80 °F (27 °C) and 210 °F (100 °C).
  • Page 43: Recommended Baking And Roasting Guide

    OPERATION Baking Rack Guide Medium: 150 °F (66 °C) Well Done: 160 °F (71 °C) Rack Food position Pork Well Done: 170 °F (77 °C) Layer cakes Cakes Bundt cakes Angel food cake Poultry Breast, Well Done: 170 °F (77 °C) Sugar cookies Cookies Chocolate chips...
  • Page 44: Broil

    44 OPERATION Broil Press START. The oven begins to heat. The Broil function uses intense heat from the upper heating element to cook food. Broiling Let the oven preheat for approximately five works best for tender cuts of meat, fish, and thinly cut vegetables.
  • Page 45 OPERATION This guide is based on meats at refrigerator temperature. For best results when broiling, use a pan designed for broiling. Grid (sold separately) Broiler Pan (sold separately) First Second Quantity and/or Rack Food Side Side Comments Thickness Position (min.) (min.) Space evenly.
  • Page 46: Proof

    46 OPERATION First Second Quantity and/or Rack Food Side Side Comments Thickness Position (min.) (min.) 2 (1" thick) Medium about 10 to 12 Well done Lamb Chops Medium 2 (1 " thick) about 1 lb. Well done 9-11 2 (1" thick) 8-10 Grease pan.
  • Page 47: Warm

    OPERATION Press 2 to set Warm. Press START. To cancel the Warm function, turn the oven mode knob to the OFF position. NOTE • The Warm function is intended to keep food Turn the oven mode knob to select Proof/ warm.
  • Page 48: Air Fry

    48 OPERATION • If you don't have the air fry tray, place food on a NOTE wire rack inside a foil-lined broiler pan. • The Keep Warm function will be maintained for up to 3 hours unless you turn the oven mode knob to the OFF position.
  • Page 49 OPERATION trap heat, causing a fire hazard or poor oven performance. • Clean the grease filters on your exhaust hood regularly. • Turn on your exhaust hood at a high fan setting before you start Air Fry and leave it on for 15 minutes after you're done.
  • Page 50: Recommended Air Frying Guide

    50 OPERATION Recommended Air Frying Guide • Flip food over during cooking to avoid burning it. • Arrange food evenly in a single layer. † High-fat items may produce more smoke when • Put a foil-lined baking pan on a rack in position 1 cooked using Air Fry.
  • Page 51: Air Sous-Vide

    OPERATION Quantity Rack Recommended Items Temp. (°F) Time Guide (oz) Position Thin Sausage (2.5 oz 25-35 each, diameter 0.8") Frozen Coconut Shrimp 30-40 Brush or lightly spray the surface of food with oil. Fresh Scallops on the half 20-30 Melt 4 tbsp. of butter and shell (35.3 oz) brush on scallops.
  • Page 52: Recommended Air Sous-Vide Guide

    LG ThinQ smartphone app. Follow the systems. No preheating is required when using the instructions in the Smart Functions section to Frozen Meal mode.
  • Page 53: Using The Sabbath Mode

    OPERATION Using the Sabbath Mode Sabbath mode is typically used on the Jewish Sabbath and Holidays. When the Sabbath mode is activated, the oven does not turn off until the Sabbath mode is deactivated. In Sabbath mode, all oven function buttons and cooktop knobs are inactive.
  • Page 54: Smart Functions

    Remote Start must be activated on the oven to use Run the LG ThinQ application and sign in with Scan to Cook. your existing account or create an LG account • Monitoring to sign in.
  • Page 55: Lg Up Feature

    SMART FUNCTIONS router. Purchase a Wi-Fi repeater (range In the LG UPgrade Center, select a new extender) to improve the Wi-Fi signal strength. function and press the Upgrade button. • The network connection may not work properly • Do not unplug the product during the depending on the Internet service provider.
  • Page 56: Fcc Rf Radiation Exposure Statement

    LG ThinQ application. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled • Launch the LG ThinQ application and select the environment. This transmitter must not be co- Smart Diagnosis feature in the menu. Follow located or operating in conjunction with any other the instructions provided in the LG ThinQ antenna or transmitter.
  • Page 57 SMART FUNCTIONS Max: 3/8" (10 mm) Keep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, the diagnosis will be displayed in the application. NOTE •...
  • Page 58: Maintenance

    58 MAINTENANCE MAINTENANCE Cleaning CAUTION • Do not use abrasive cleansers, strong liquid CAUTION cleaners, plastic scouring pads or oven cleaners • Do not clean this appliance with bleach. on the manifold panel. Doing so will damage the finish. • To prevent burns, wait until the cooktop has cooled down before touching any of its parts.
  • Page 59 MAINTENANCE • Do not clean the broiler pan or grid in a self NOTE cleaning mode. • To clean the stainless steel surface, use warm • Remove the grid from the pan. Carefully pour sudsy water or a stainless steel cleaner or polish. out the grease from the pan into a proper container.
  • Page 60: Cooktop Surface

    60 MAINTENANCE Cooktop Surface Glass-Ceramic Cooktop WARNING • To protect hands from burns, always wear oven mitts or use pot holders while using a scraper on the hot cooking surface. CAUTION • If any sugar or food containing sugar spills, or plastic or foil melts on the cooktop, remove the material IMMEDIATELY with a metal razor scraper while the cooking surface is still hot to avoid the risk of damage to the glass-ceramic surface.
  • Page 61 MAINTENANCE NOTE • Do not use a dull or nicked blade. • Hold the scraper at approximately a 30° angle to the cooktop. • The razor scraper will not damage the markings on the cooking surface. • Take care to avoid damaging the seal when cleaning the cooktop with a metal razor scraper. When the cooking surface has completely cooled, apply a few dime-sized dabs of a glass-ceramic cooktop cleaner in each burner area.
  • Page 62: Easyclean

    (Recommended for tough stains or burnt-on food) NOTE • For additional product information, visit our website at www.lg.com Metal Marks and Scratches CAUTION • Always use heavier gauge, high-quality cookware on the cooking elements and do not slide it on the ceramic cooktop surface.
  • Page 63 Compared to the - Common food items that can soil your oven: more intense Self Clean process, your LG oven Steaks, broiled / Fish, broiled / Meat roasted at gives you the option of cleaning with LESS HEAT, low temperatures LESS TIME, and virtually NO SMOKE OR FUMES.
  • Page 64 64 MAINTENANCE Fill a spray bottle (10 oz or 300 ml) with water After the cleaning cycle and during hand- and use the spray bottle to thoroughly spray cleaning, enough water should remain on the the inside surfaces of the oven. oven bottom to completely submerge all soils.
  • Page 65: Self Clean

    MAINTENANCE • The cavity gasket may be wet when the CAUTION EasyClean cycle finishes. This is normal. Do not clean the gasket. • Do not use oven cleaners. Commercial oven cleaner or oven liner protective coating of any • If mineral deposits remain on the oven bottom kind should not be used in or around any part of after cleaning, use a cloth or sponge soaked in the oven.
  • Page 66 66 MAINTENANCE • Common food items that can soil your oven: NOTE Casseroles • As the oven heats, you may hear sounds of metal parts expanding and contracting. This is normal NOTE and will not damage the oven. • The Self Clean cycle can be used for soil that has •...
  • Page 67: Removing/Assembling Lift-Off Oven Doors

    MAINTENANCE Setting Self Clean with a Delayed Start Lift up the hinge lock and flip it towards the hinge arm completely. Remove all racks and accessories from the Locked Position Unlocked Position oven. Turn the oven mode knob to select Self Clean. The oven defaults to the recommended four- hour self clean for a moderately soiled oven.
  • Page 68: Removing/Assembling Drawers

    68 MAINTENANCE do so can result in severe personal injury, death, or electrical shock. Most cleaning can be done with the drawer in place; however, the drawer may be removed if further cleaning is needed. Use warm water to thoroughly clean. Fully open the drawer.
  • Page 69: Removing/Assembling The Vent Trim

    MAINTENANCE open. When the oven door is closed, press Light to Insert and tighten the screws on the side at turn it on or off. the back of the drawer. WARNING Pull the drawer open again to seat the • Make sure that the oven and lamp are cool. bearing glides into position.
  • Page 70: Troubleshooting

    70 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What types of cookware are recommended for use with the cooktop? • The pans must have a flat bottom and straight sides. • Only use heavy-gauge pans. • The pan size must match the amount of food to be prepared and the size of the surface element.
  • Page 71 TROUBLESHOOTING Can I leave my racks in the oven when running a Self Clean cycle? (On some models) No. Although it will not damage the racks, it will discolor them and may make them hard to slide in and out during use. Remove all items from the oven before starting a Self Clean cycle. What should I do if my racks are sticky and have become hard to slide in and out? Over time, the racks may become hard to slide in and out.
  • Page 72: Before Calling For Service

    72 TROUBLESHOOTING Yes. The convection fan or heater element may get a little wet during cleaning. However, direct spray onto the broil burner and heater elements is not necessary because these are self-cleaning during regular use. Do I need to use all 1 ¼ cups (10 oz or 300 ml) of water for EasyClean? Yes.
  • Page 73 TROUBLESHOOTING Problem Possible Cause & Solution Steam is exhausted Cooking foods with high moisture produces steam. through the oven • This is normal. vent. Appliance does not Cord is not plugged in correctly. operate. • Make sure cord is plugged correctly into outlet. Check circuit breakers. Service wiring is not complete.
  • Page 74: Parts & Features

    74 TROUBLESHOOTING Problem Possible Cause & Solution Oven temperature Oven sensor needs to be adjusted. too hot or too cold • See the "Calibrating the Oven Temperature" section in the Operation chapter. Excessive smoking Excessive soil. during a Self Clean •...
  • Page 75 TROUBLESHOOTING Problem Possible Cause & Solution Surface unit stops The unit is still on and hot. glowing when • This is normal. changed to a lower setting. Areas of Food spillovers not cleaned before next use. discoloration on the • See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter. cooktop Hot surface on a model with a light-colored cooktop.
  • Page 76: Noises

    76 TROUBLESHOOTING Problem Possible Cause & Solution Oven light does not It is time to replace the lamp or the lamp is loose. work. • Replace or tighten lamp. See "Changing the Oven Light" section in this Owner’s Manual. Convection fan Convection fan stops during a convection bake cycle.
  • Page 77: Wi-Fi

    During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
  • Page 78: Limited Warranty

    Should your LG Electric Range ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 79 • Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
  • Page 80 80 LIMITED WARRANTY Not Covered by this Limited Warranty Problem Possible Cause & Prevention Cooktop crack Cooktop crack caused by impact of object • A: Out of warranty Mechanical breakage • A: In warranty Primary crack Secondary crack • DO NOT store heavy items above the cooktop surface as they could fall and damage it.
  • Page 81 LIMITED WARRANTY Problem Possible Cause & Prevention Unit has no power 1. House power turned off (power supply) • Check power at main board before calling for service. 2. Tripped breaker • Match power cord type and outlet type. 3. The power cord is not installed properly. •...
  • Page 82: Procedure For Resolving Disputes

    Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632 USA.
  • Page 83 LIMITED WARRANTY subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
  • Page 84 84 LIMITED WARRANTY You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty.
  • Page 85 Memo...
  • Page 86 86 Memo...
  • Page 87 Memo...
  • Page 88 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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