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TROUBLESHOOTING
CONT'D
Possible Cause(s)
FRENCH FRIES ARE FRIED UNEVENLY IN THE AIR FRYER.
The potatoes used were unsuitable.
The potato slices were not rinsed and dried
adequately before air frying.
FRENCH FRIES ARE NOT CRISPY WHEN THEY COME OUT OF THE AIR FRYER.
The crispiness of the fries depends on the
amount of oil and water in the potato slices.
THE INGREDIENTS USED IN THE AIR FRYER ARE NOT COOKED.
The Air Fryer has been overloaded with
food.
The Crisper Tray and appliance have not
been adequately preheated.
The set temperature is too low.
The cooking time is too short.
TO REPLACE FUSE: REMOVE
SILVER LABEL TO ACCESS
SCREW OR REMOVE COVER.
Solution(s)
Always use fresh potatoes that are evenly
sliced. Make sure they stay firm and cook
evenly by regularly turning/ shaking them
during the cooking cycle.
Rinse the potato slices thoroughly to remove
the starch from the outside. Ensure you
pat dry the potato slices with kitchen towel
thoroughly before air frying. While oil is
not necessary, if adding oil, ensure no more
than 30ml is used and that the potatoes are
evenly coated prior to cooking. Risk of fire.
Ensure you sure you pat dry the potato
slices with kitchen towel thoroughly before
adding the oil. Cut the potatoes into thinner
slices for a crispier result. While oil is not
necessary, if adding oil, ensure no more
than 30ml is used and that the potatoes are
evenly coated prior to cooking. Risk of fire.
Put smaller batches of ingredients into the
Crisper Tray. Smaller batches are fried more
evenly.
Always preheat the Crisper Tray and
appliance for 3 minutes before inserting food.
Adjust the settings to the required
temperature setting (see section 'Settings').
Adjust the settings to the required
preparation time (see section 'Settings').
28
TROUBLESHOOTING
CONT'D
Possible Cause(s)
AIR FRIED SNACKS ARE NOT CRISPY WHEN THEY COME OUT OF THE
AIR FRYER.
The Air Fryer is not hot enough/ the food
has not been cooked for long enough.
You used a type of snack meant to be
prepared in a deep fat fryer.
FOOD DOES NOT COOK EVENLY.
You are not shaking food frequently enough
during the cooking cycle.
THE FAN COMES ON WHEN YOU TURN THE AIR FRYER OFF.
You have recently run/ started a cooking
cycle.
THE AIR FRYER COMES ON AND STARTS COOKING WHEN PLUGGED IN.
You did not turn the Air Fryer off before
unplugging / turning off the Air Fryer.
TO REPLACE FUSE: REMOVE
SILVER LABEL TO ACCESS
SCREW OR REMOVE COVER.
Solution(s)
Increase the temperature and time of the
cooking cycle.
Use snacks made to be prepared in the oven,
or lightly brush oil (never more than 30ml or
oil/ lard) onto the snacks for a crispier result.
Tips for shaking: if a recipe calls for 20
minutes cooking time and you want to shake
the food half way through, set time to 10
minutes, then shake at end of cycle. Then put
on again for another 10 minutes.
The fan stays on to cool the product after
cooking. This is normal and to be expected.
Ensure you turn the Air Fryer off before
unplugging.
29
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