Page 3
overview IMPORTANT SAFETY INSTRUCTIONS 22. Although a rapid change in temperature could cause frost inside the glass, there will be no problem with the video. 23. This device has been verified using STP cable. The use of appropriate GND grounding and STP cable 1.
Page 4
overview Class construction Please read the following recommended safety precautions carefully. An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a ~ Do not place this apparatus on an uneven surface. protective earthing connection. ~ Do not install on a surface where it is exposed to direct sunlight, near heating equipment or heavy cold area.
CONTENTS OVERVIEW Important Safety Instructions WEB VIEWER Connecting to the Camera Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Camera Web Viewer Setup NAS recommended specs Optional Accessories for Installation What’s Included At a Glance APPENDIX Troubleshooting INSTALLATION &...
overview RECOMMENDED PC SPECIFICATIONS NAS RECOMMENDED SPECS ~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ Recommended capacity : 200GB or higher is recommended. ~ RAM : 8G or higher ~ For this camera, you are recommended to use a NAS with the following manufacturer’s specs. ~ Recommended browser: Chrome Recommended products : QNAP NAS, Synology NAS ~ Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)
OPTIONAL ACCESSORIES FOR INSTALLATION You can purchase appropriate optional accessories available. Pole Mount Corner Mount SBD-180PMW SBP-300KMW1 English _7...
overview WHAT’S INCLUDED AT A GLANCE As for each sales country, accessories are not the same. Mount plate Bottom cover Camera body Sunshield Pipe-cover Audio/Alarm/RS-485/ Power cable port Network port Micro USB port Micro SD card slot Reset button Use installation screws of at least M4, L30 for the installation of this product. Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied ethanol.
installation & connection INSTALLATION 2. Remove the fixing tape from the bottom cover and mount plate, and then remove the mount plate. This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.
Page 10
installation & connection Removing a Micro SD card Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product. Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD card from the slot.
Page 11
Installation (Mount plate) [Installing using pipe] 2-1. When installing it using a pipe, you can do so after removing the wiring hole cover on the bottom of the product. [Directly installing on wall/ceiling] Use a Phillips screwdriver to remove the fixing screws from the bottom cover and detach the wiring hole cover. 1-1.
Page 12
installation & connection Installation (Bottom cover) 2-3. Mount the cable bushing to the Bottom cover. Use a cable bushing compliant with the network cable to be connected. Camera main: use a cable with the diameter of Ø5 to 6.5 You can only use a network cable with a diameter of Ø6.5 or less. 1.
Page 13
[Installing audio/alarm/RS-485/power cables] Installing the camera body 3. Mount the cable bushing of the provided audio/alarm/RS-485/power cables to the Bottom cover. 1. Hang the safety wire up on a hook inside the Bottom cover. 4. Join the Mount plate with the Bottom cover. When attaching the bottom cover, make sure that the cables pass through the cable fixing hooks of the plate.
Page 14
installation & connection 2. Connect the network/audio/alarm/RS-485/power cables to the terminal on the camera body. 3. Join the camera body with the Bottom cover. Make sure to firmly tighten the fastening screws so that there is no water damage issue. TR20 Place the network cable in a circular form as shown in the figure below.
Page 15
4. Loosen the direction adjustment screw on the camera body to adjust the direction of the camera. 5. After adjusting the camera orientation, tighten the orientation screw on the camera body to secure it as shown in the figure below. Note that it is not necessary to loosen the screws completely.
Page 16
installation & connection Outdoor installation For the installation of a ceiling or hallway view, we recommend installing the camera body at the desired orientation and then When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be rotating only the sunshield towards the ceiling.
CONNECTING WITH OTHER DEVICE Ethernet Connection Connect the Ethernet cable to the local network or to the Internet. Power WiFi dongle Connecting WiFi Camera Setup 1. Connect OTG adapter (5-pin) and WiFi dongle to the micro USB port. Smartphone Setup 1.
Page 18
installation & connection Power Supply Connecting to Audio Input/Output If the power sources for PoE and DC 12 V are simultaneously turned on, the device power will be supplied by both of PoE and DC 12 V. Speaker You can also use a router featuring PoE to supply power to the camera. Use PoE that is compliant with the IEEE 802.3af protocols.
Page 19
~ Audio Codec Connecting to the I/O port box - Audio In : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz), G.726 ADPCM (Bit Rate: Connect the Alarm I/O cable to the corresponding port of the port box. 16Kbps, 24Kbps, 32Kbps, 40Kbps / Sampling Frequency: 8kHz), AAC (Bit Rate: 48Kbps / Sampling Frequency: 16kHz) - Audio Out : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz) ~ Full duplex Audio...
Page 20
installation & connection To connect to an external sensor Connecting to RS-485 To use as an Alarm IN: Connect one of the [ALARM I/O] port and the other terminal to the [GND] port. By connecting an external device to the [RS-485 +, –] port, the external device can be controlled. Alarm In Wiring Diagram(example) Alarm cable External connection...
network connection and setup CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE You can set up the network settings according to your network configurations. MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN INTERNET 1.
If using a Broadband Router ~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Support>-<Online Tool> menu at Hanwha Vision website ex) 192.168.1.2~254, 192.168.0.2~254, (https://www.HanwhaVision.com).
~ Example of the Dynamic IP environment configure the IP. TNO-C3010TRA - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server 2. Click < + > at the main page of device manager.
network connection and setup PORT RANGE FORWARD (PORT MAPPING) SETUP Setting up Port Range Forward for several network cameras ~ You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page. If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the ~ A user can change each port using the camera setting screen.
CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run device manager. It will scan for connected cameras and display them as a list. 2. Double-click a camera to access. The Internet browser starts and connects to the camera. Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.
web viewer web viewer CONNECTING TO THE CAMERA Connecting via Bonjour 1. Run the client or operating system in support of the Bonjour protocol. Normally, you would 2. Click the camera name for search. In the Mac operating system, click the camera name searched from the Bonjour tab of Safari. 1.
PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access the product for the first time, you must register the login password. 1. Click the [Setup ( )] icon. 2. The Settings window appears. For a new password with 8 to 9 characters, you must use at least 3 3.
appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION ~ Verify the settings in the following sequence: When an Windows 10 user accesses <Motion detection> of <Analytics> is ~ This is what happens when microphone driver has been set to Realtek driver. the web viewer through Chrome set to <Enable>, but no notification A.
Page 29
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Hanwha Vision cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products.
Need help?
Do you have a question about the TNO-C3010TRA and is the answer not in the manual?
Questions and answers