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Invenco G6-400 Installation Manual

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G6-400 Installation Guide
DCV-00668 S2 R01
February 9, 2023
S2 Security Level Guide
No restrictions apply: customer-facing document.

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Summary of Contents for Invenco G6-400

  • Page 1 G6-400 Installation Guide DCV-00668 S2 R01 February 9, 2023 S2 Security Level Guide No restrictions apply: customer-facing document.

  • Page 2: Table Of Contents

    Chapter 6. Location of Mounting Points ................... 14 Chapter 7. Installation ......................... 15 7.1. Installing a Brand New OPT ..................15 Chapter 8. Tools Required to Mount the G6-400 ................19 8.1. Environment ........................19 Chapter 9. Installing into a New Pump or Cabinet ................20 Chapter 10.
  • Page 3 Keypad .......................... 38 20.5. Card-Reader Slot and Contactless Reader ..............38 Chapter 21. Removal & Reinstallation ....................40 21.1. How to Uninstall a G6-400 .................... 40 21.2. How to Reinstall a G6-400 .................... 40 Chapter 22. Drawings .......................... 41 22.1.

  • Page 4: Chapter 1. Introduction

    The G6-400 Outdoor Payment Terminal (OPT) is designed to be durable and tough, yet simple and secure to use. To get the best use out of the G6-400, it should be installed correctly and properly maintained. This guide will walk you through installation and correct care for your new G6-400.

  • Page 5: Chapter 2. Safety & Compliance Information

    Read, understand and follow this manual and any other labels or related materials supplied with this equipment. If you do not understand a procedure, call an Invenco-authorized service contractor. Warning: For your own safety and that of others, you must understand the procedures before beginning work.

  • Page 6: Follow The Regulations

    2.4. Replacement Parts Use only genuine Invenco supplied replacement parts on your installation. Using parts other than genuine Invenco supplied replacement parts could create a safety hazard and violate local regulations. 2.5. Safety Symbols and Warning Words Throughout this guide you will see warnings and notes in boxes like below.

  • Page 7: No Open Flames

    This is why every single person on a fuel station forecourt must be aware of the danger of sparks and open flames and take precautions to avoid explosions and fires. No Open Flames Open flames from matches, lighters, welding torches or other sources can ignite the fuel and vapours present on forecourts.

  • Page 8: Safety First: Working With Electricity

    Many countries’ authorities require people working in hazardous environments to hold additional qualifications that prove they are suitably skilled to perform work on fuel station forecourts. Please ensure that you have the relevant certifications and that they are current, before attending to any site to perform installation work.

  • Page 9: Computer Programs And Documentation

    2.11. Computer Programs and Documentation All Invenco Group Ltd. computer programs (including software on discs and within memory chips) and documentation are copyrighted by, and shall remain the property of, Invenco Group Ltd. Such computer programs and documents may contain trade secret information.

  • Page 10: Chapter 3. Approvals

    Approvals Chapter 3. Invenco develops and maintains its hardware and software products using industry-standard quality processes and is audited by the MasterCard TQM (Terminal Quality Management) scheme. The G6-400 OPT has the following approvals: Hazardous Location Safety Certification CSA C22.2 No. 213-17 (Hazardous location safety – Class I Division 2).

  • Page 11: European Directives

    This terminal is compliant to PCI -PTS -POI - PCI 6.x. 3.1. European Directives The G6-400 complies with the necessary European Directives for the CE mark. 3.2. UK Conformity Assessed The G6-400 complies with the necessary UK Conformity Assessments for the UKCA mark. DCV-00668 S2 R01...

  • Page 12: Australia And New Zealand Compliance

    3.3. Australia and New Zealand Compliance The G6-400 complies with the necessary Australia and New Zealand compliance requirements for the RCM mark. 3.4. FCC ID: 2AC7B-G6400OPT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.

  • Page 13: Hazardous Locations

    3.6. Hazardous Locations The G6-400 is suitable for use in Class I, Division 2, Group D, Temperature Class T4 OR non-hazardous locations only. WARNING: EXPLOSION HAZARD – Do not connect or disconnect equipment unless power has been removed or the area is known to be non-hazardous.

  • Page 14: Chapter 4. Product Features

    Product Features Chapter 4. 4.1. Location of Features Fig. 4.1: G6-400 Front Features...
  • Page 15 • The maximum total load current of the 4 USB Ports should be limited to a total of 2A. • The maximum load current per USB Port should be limited to 1A. Fig. 4.2: G6-400 Rear Features DCV-00668 S2 R01...

  • Page 16: Chapter 5. Accessories

    In the box Inside the box is a small Printer Chute Plug which is used when cleaning the G6-400 Unit with water. Use the Printer Chute Plug to block the paper chute so the water does not travel up through the opening.

  • Page 17: Chapter 6. Location Of Mounting Points

    Chapter 6. Location of Mounting Points Each mounting point has an M4 threaded brass insert. The maximum depth into the G6-400 case is 8mm. See the Drawings at the end of this guide for panel cut-out information. Fig. 6.1: Location of mounting points.

  • Page 18: Chapter 7. Installation

    Refer to local laws and regulations for hazardous zones to work out the best mounting place for the G6-400. The pump or cabinet that the G6-340 is mounted in should also be designed to prevent a dangerous build-up of explosive gases.
  • Page 19 The enclosure must be designed and mounted so that disabled persons are able to operate the OPT. Height must be compliant with PCI 6.X standards. The G6-400 has an optional ADA kit that can be purchased and installed if required in order to meet this compliance.
  • Page 20 For models without an internal printer, or for models with a printer where the paper has been mounted with the spindle moving right to left through the paper roll (with the point to the center of the terminal): Fig. 7.1: G6-400 Side hinging diagram, spindle pointed left or with no printer. DCV-00668 S2 R01...
  • Page 21 Hinging Option 2 – Top or Bottom Top and bottom hinging points. The G6-400 can be hinged on either top or bottom, for installations where side hinging isn’t possible. Fig. 7.2: G6-400 Top-bottom hinging diagram. DCV-00668 S2 R01...

  • Page 22: Chapter 8. Tools Required To Mount The G6-400

    • Philips #1 or Flat 5mm screwdriver - for connections on the power supply. • For earth connections inside the cabinet please consult with Invenco RFK Install guides for instructions depending on the Retro-Fit Kit and Dispenser you are working with.

  • Page 23: Chapter 9. Installing Into A New Pump Or Cabinet

    Open the pump/cabinet door. Attach the gasket to the back of the unit, following the separate instructions below. Hold the G6-400 outside the pump/cabinet and locate at least one of the top mounting screws. Loosely screw it in. Start several of the remaining support screws around the edge of the G6-400.
  • Page 24 Continue to line up prongs and mouldings around the edge of the OPT to the gasket and gently push down When pressed down the full around, gasket will sit flush 9.1: How to Attach the Gasket DCV-00668 S2 R01...

  • Page 25: Chapter 10. Upgrading An Existing Invenco Opt

    Chapter 10. Upgrading an Existing Invenco OPT The G6-400 is designed to fit into the existing cut-out created for an earlier G6 or G6-300 model to allow for an easy upgrade. It will also fit onto legacy upgrade kits for those customers who have upgraded in the past from a G5 to a G6-100 or G6-200.

  • Page 26: Chapter 11. Power Supply Considerations

    Chapter 11. Power Supply Considerations The G6-400 has been certified using a one-to-one ratio of G6-400 to power supply unit. All other configurations are not certified. There is one power supply certified for use worldwide the G6-400. • Meanwell HLG-185H-24 This power supply also requires a UL-listed Barrier Block with an approved Fire Enclosure, for connecting its output to the EK0171 low-voltage DC cable.

  • Page 27: Chapter 12. G6-400 Wiring

    (or 16awg) and both it and the earth stud must meet local regulations. Fig. 12.1: Protective Earth 12.2. Ethernet LAN The Ethernet cable is plugged into the correct connector on the rear of the G6-400: Fig. 12.2: Ethernet connection DCV-00668 S2 R01...

  • Page 28: Dc Power Supply

    12.3. DC Power Supply The low-voltage DC cables are plugged into the correct connectors on the rear of the G6-400: Fig. 12.3: Low-voltage DC cables The low-voltage DC cable carries the part number EK0171, and it can be obtained from Invenco partner companies.

  • Page 29: Chapter 13. Main Power Supply Wiring

    (TBC-07) to prevent accidental contact with the live mains connections Installation within dispensers require specific, approved instructions for every variation of cabinet, and is beyond the scope of this guide. Please consult with Invenco for instructions and Retro-Fit Kits that are available for many dispenser models.

  • Page 30: Chapter 14. Wiring Completion

    Chapter 14. Wiring Completion When all the cables have been installed, use cable ties to provide strain relief. Ensure that all cables are tidy and cannot become snagged or pinched when the door of the cabinet is opened and closed. Warning: Local regulations may also require that the installation is electrically tested and certified BEFORE switch-on, and periodically over the life of the unit...

  • Page 31: Chapter 15. First Power-Up

    Once the installation is complete and the wiring is certified (if necessary), the main power can be switched on. 15.1. Normal Start-Up The G6-400 takes a couple of minutes to complete its start-up phase. During this, several standard information screens will display. There may be other screens as well, depending on customer configuration.

  • Page 32: Edit Configuration

    After this the start-up will continue. The screens that are presented will vary depending on individual customer configuration. If a screen showing “One moment please…” is presented, it means that the G6-400 requires its configuration to be set up. Please follow the directions in Invenco Document DCV-00260.

  • Page 33: Chapter 16. Tamper-Detection

    G6-400 was dropped onto a hard surface, that may trigger a tamper-detection event. If, on power-up or at any time when the G6-400 is powered, a tamper is detected, the G6-400 will immediately lock out of “normal” operation and enter a “tampered” state. When this happens, the G6- 400 will not process any transactions and, depending on the nature of the tamper it may be almost completely unresponsive.

  • Page 34: Chapter 17. Basic Maintenance

    Things to watch out for: • Always clean off excess detergent. • Do not use a high-pressure water stream to clean your G6-400. Water pressure may damage the card reader or printer chute. • Do not rub the screen if it is dry - dust or dirt can scratch the anti-reflective coating on the screen protector.

  • Page 35: Chapter 18. How To Load Paper

    Chapter 18. How to Load Paper Step Instruction Photo Place the paper roll in the correct position, then take the spindle and insert it through the middle of the paper roll Note: The paper tension flap is spring loaded so you will need to apply some pressure.
  • Page 36 Make sure the paper has a clean- cut edge, then insert the edge into the marked slot. If the mechanism is closed (side arrows aligned), the printer will automatically grip the paper and feed it through. Otherwise feed it through manually. When paper loaded...
  • Page 37 Feed the paper through the terminal until it appears out of the chute at the front. Cut the excess paper using both feed buttons. Fig. 187.1: How to Load Paper. DCV-00668 S2 R01...

  • Page 38: Chapter 19. Clearing A Paper Jam

    Chapter 19. Clearing a Paper Jam If you need to clear a paper jam, remember: • Don’t use anything sharp - it could damage the printer. • Be gentle. If you take the paper roll out, you should be able to see where the paper is jammed and free it with a little bit of patience and a gentle touch.
  • Page 39 Carefully remove jammed paper. Do not use sharp objects. When the paper jam is cleared, push the printer platen back in its original position until the lever clicks back in place. You can now reload the paper roll. Fig. 19.1: How to clear a paper jam. DCV-00668 S2 R01...

  • Page 40: Chapter 20. Security Checks

    20.2. Extra Security Checks Use this section to carry out extra security checks, and if you’re still not sure about your G6-400 then call Customer Support. The following pages include photos and descriptions of what the G6-400 components should look like.

  • Page 41: Security Checks

    Security Checks The G6-400 has a smooth finish with an uninterrupted surface. Any breaks or uneven surfaces should be inspected as a potential security concern. 20.4. Keypad 1. The G6-400 keypad is a touchpad on the glass. a. The keys are back-lit.
  • Page 42 Does the Contactless Reader: ➢ Show one steady green light when ready to accept a payment? Note: Remember, if your G6-400 does not look or act like it should, do not use it. Contact Invenco immediately for further assistance. Fig. 20.2: Front of card slot.

  • Page 43: Chapter 21. Removal & Reinstallation

    Remove the ground wire and unplug the ethernet and low-voltage power cables. Unscrew the screws holding the OPT to the door. There will be 12 M4 screws. Carefully lift the OPT out of the enclosure and package it for return to an Invenco Service Centre. 21.2. How to Reinstall a G6-400...

  • Page 44: Chapter 22. Drawings

    Chapter 22. Drawings 22.1. Dimensions Fig. 21.1: G6-400 Front Dimensions.
  • Page 45 Fig. 21.2: G6-400 Side Dimensions. DCV-00668 S2 R01...
  • Page 46 Fig. 21.3: G6-400 Rear Dimensions & Mounting Points. DCV-00668 S2 R01...

  • Page 47: Chapter 23. Mounting - New Installation

    Mounting – New Installation Chapter 23. Fig. 22.1: Mounting guide - NOT TO SCALE. Do not use as a template.
  • Page 48 Fig. 22.2: Exploded view, mounting to panel. DCV-00668 S2 R01...

  • Page 49: Chapter 24. Typical Wiring

    Chapter 24. Typical Wiring The schematic below shows the standard and typical wiring for the G6-400. We recommend that you use this wiring for safety and correct performance. Earth Wire Ethernet Low-Voltage DC Cables...

  • Page 50: Chapter 25. Optional Privacy Shield

    Optional Privacy Shield Chapter 25. G6-400 has an optional Privacy Shield. To install: 1. Tear off screen protector plastic. If this has already been removed then clean the screen surface with IPA before proceeding to the next step. 2. Peel off the adhesive backing on the Privacy Shield.

  • Page 51: Chapter 26. Release History

    Chapter 26. Release History Revision 01, 2023-03-09 • Updates security check photos Revision 00, 2023-02-03 • Initial release...
  • Page 52 The information in this document is subject to change without notice and should not be construed as a commitment by Invenco Group Ltd. Invenco Group Ltd has made all reasonable efforts to verify the accuracy of this document but assumes no responsibility for any technical inaccuracies or typographical...

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