Invenco G6-300 Installation Manual
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G6-300 Installation Guide
DCV-00477 S2 R03
Nov 04 2019
S2 Security Level Guide
No restrictions apply: customer-facing document.

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  • Page 1 G6-300 Installation Guide DCV-00477 S2 R03 Nov 04 2019 S2 Security Level Guide No restrictions apply: customer-facing document.
  • Page 2: Table Of Contents

    Introduction Where Can the G6-300 be Installed? ......Safety & Compliance Information Preliminary Precautions .
  • Page 3 37.1 How to Uninstall a G6-300 ........
  • Page 4: Introduction

    The G6-300 is designed to be durable and tough, yet simple and secure to use. To get the best use out of your G6-300, make sure that it is installed correctly and properly maintained. This guide will walk you through installation and correct care for your new Outdoor Payment Terminal (OPT).
  • Page 5: Safety & Compliance Information

    CHAPTER Safety & Compliance Information STOP There are hazards and safety precautions associated with installing, inspecting, maintaining or servicing this product. Important: Before you start, READ! You need to understand the safety information in this manual. Hazards and safety precautions for tasks are always listed. Fire, explosion or electrical shock could occur and cause death or serious injury if these safe service procedures are not followed.
  • Page 6: Safely Accessing A Fuel Pump

    CHAPTER Safely Accessing a Fuel Pump 3.1 Evacuation and Barricading If you need to access a pump/dispenser head, then you must: • Evacuate all unauthorized persons and vehicles. • Use safety tape or cones as a barricade to the affected unit(s). 3.2 Total Electrical Shut-Off Before accessing the electrical components or the electronics of a pump/dispenser, you must carry out a total electrical shut-off of that unit.
  • Page 7: Read The Manual

    Read, understand and follow this manual and any other labels or related materials supplied with this equipment. If you do not understand a procedure, call an Invenco authorized service contractor. Warning: For your own safety and that of others, you must understand the procedures before beginning work.
  • Page 8: Follow The Regulations

    CHAPTER Follow the Regulations Regulations exist to keep everyone safe. You are expected to follow: • OSH regulations. • National regulations and codes. • State regulations and codes. • Local regulations and codes. Note: If you do not install, inspect, maintain or service this equipment in accordance with these codes, regulations and standards, it may affect the safe use and operation of the equipment, or lead to legal citations with penalties.
  • Page 9: Replacement Parts

    CHAPTER Replacement Parts Use only genuine Invenco replacement parts and retrofit kits on your installation. Using parts other than genuine Invenco replacement parts could create a safety hazard and violate local regulations. DCV-00477 S2 R03...
  • Page 10: Safety Symbols And Warning Words

    CHAPTER Safety Symbols and Warning Words Throughout this guide you will see warnings and notes in boxes like below. These are used to let you know when you need to take extra caution in order to avoid hazards and/or potential injury to yourself or another person.
  • Page 11: Prevent Explosions And Fires

    CHAPTER Prevent Explosions and Fires Fuels and their vapours will become explosive if ignited. All fuels cause vapours when they are exposed to air and transferred between containers; spilled or leaking fuels cause even more vapours. When a customer’s tank is filled, vapours leak into the air around the tank and island, and these vapours can potentially catch fire or explode if they are exposed to a spark or flame.
  • Page 12 G6-300 Installation Guide, DCV-00477 S2 R03 • Always touch the metal of your vehicle after you get out of it to discharge any electrostatic charge before you approach the dispenser island. Chapter 8. Prevent Explosions and Fires...
  • Page 13: Working Alone

    CHAPTER Working Alone 9.1 Best Practice Always work with at least two people if possible; one to actively work and one as an assistant/backup. Ideally if you are working around high voltages, the backup/assistant should be trained in providing Cardiopulmonary Resuscitation (CPR). 9.2 Safety First! Whether working alone or with someone else: 1.
  • Page 14: Safety First: Working With Electricity

    CHAPTER Safety First: Working with Electricity Always: 1. Use safe and established practices. 2. Follow OSH Lock-Out and Tag-Out requirements before carrying out any service or installation work. 3. Check all devices before use. • Is the wiring in good condition? •...
  • Page 15: Hazardous Materials

    CHAPTER Hazardous Materials Some materials present inside electronic enclosures may present a health hazard if not handled correctly. • Always wear gloves if practical to do so. • Keep your hands away from your eyes and mouth during installation. • Wash your hands as soon as possible. DCV-00477 S2 R03...
  • Page 16: Informing Emergency Personnel

    CHAPTER Informing Emergency Personnel Emergency personnel will need the following information: • Location of accident (e.g. address, front/back of building). • Nature of accident (e.g. possible heart attack, run over by car, burns). • Approximate age of victim (e.g. baby, teenager, middle-age, elderly). •...
  • Page 17: Computer Programs And Documentation

    CHAPTER Computer Programs and Documentation All Invenco Group Ltd. computer programs (including software on discs and within memory chips) and documentation are copyrighted by, and shall remain the property of, Invenco Group Ltd. Such computer programs and documents may contain trade secret information.
  • Page 18: Approvals

    • IEC/EN/UL 62368-1 (Safety – Audio/video, information and communication technology equipment) • UL 121201 (Hazardous location safety – Class I Division 2) 14.1 European Directives The G6-300 complies with the necessary European Directives for the CE mark. DCV-00477 S2 R03...
  • Page 19: Fcc

    G6-300 Installation Guide, DCV-00477 S2 R03 14.2 FCC FCC ID: 2AC7B-G6300OPT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 20: Product Features

    CHAPTER Product Features 15.1 Location of Features Fig. 15.1: G6-300 Front Features DCV-00477 S2 R03...
  • Page 21 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 15.2: G6-300 Rear Features Chapter 15. Product Features...
  • Page 22: Accessories In The Box

    CHAPTER Accessories in the box Inside the box is a small plastic bag that contains a spindle and a gasket. Fig. 16.1: Accessories bag DCV-00477 S2 R03...
  • Page 23 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 16.2: Spindle to hold printer paper Fig. 16.3: Gasket for mounting G6-300 to pump head Chapter 16. Accessories in the box...
  • Page 24: Location Of Mounting Points

    CHAPTER Location of Mounting Points Green highlights show the standard mounting points for a new installation. See the Drawings at the end of this guide for panel cut-out information. Fig. 17.1: Location of mounting points (in green). DCV-00477 S2 R03...
  • Page 25: Installation

    Refer to local laws and regulations for hazardous zones to work out the best mounting place for the G6-300. The pump or cabinet that the G6-300 is mounted in should also be designed to prevent a dangerous build-up of explosive gases.
  • Page 26 The enclosure must be designed and mounted so that disabled persons are able to operate the OPT. Height must be compliant with PCI 5.0 standards. The G6-300 has an optional ADA keypad that can be purchased and installed if required in order to meet this compliance.
  • Page 27 For models without an internal printer, or for models with a printer where the paper has been mounted with the spindle moving right to left through the paper roll (with the point to the center of the terminal): Fig. 18.1: G6-300 Side hinging diagram, spindle pointed left or with no printer. Hinging Option 2...
  • Page 28 G6-300 Installation Guide, DCV-00477 S2 R03 Hinging Option 3 Top and bottom hinging points, suitable for all models. Fig. 18.3: G6-300 Top-bottom hinging diagram. Chapter 18. Installation...
  • Page 29: Tools Required To Mount The G6-300

    CHAPTER Tools Required to Mount the G6-300 • 12 x M4 screws of the correct length to attach the OPT to your pump/cabinet. • A screw driver to fit the M4 screws. • Philips #1 or Flat 5mm screw driver - for connections on the power supply.
  • Page 30: Installing Into A New Pump Or Cabinet

    CHAPTER Installing Into a New Pump or Cabinet Fig. 20.1: Installing a New G6-300 DCV-00477 S2 R03...
  • Page 31 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 20.2: How to Attach the Gasket Chapter 20. Installing Into a New Pump or Cabinet...
  • Page 32: Upgrading An Existing Invenco Outdoor Payment Terminal

    CHAPTER Upgrading an Existing Invenco Outdoor Payment Terminal The G6-300 is designed to fit into the existing cut-out created for an earlier G6 model to allow for an easy upgrade. It will also fit onto legacy upgrade kits for those customers who have upgraded in the past from a G5 to a G6 OPT.
  • Page 33: Power Supply Considerations

    CHAPTER Power Supply Considerations The G6-300 has been certified using a one-to-one ratio of G6-300 to power supply unit. All other configurations are not certified. DCV-00477 S2 R03...
  • Page 34: Wiring

    CHAPTER Wiring Three connections need to be made to the G6-300: 1. Protective Earth. 2. Ethernet LAN. 3. DC Power supply. The DC power supply cable also needs to be connected to the power supply. DCV-00477 S2 R03...
  • Page 35: Protective Earth

    CHAPTER Protective Earth The G6-300 is provided with an Earth Tab and is recommended to be earthed. The tab must be connected to the pump (or cabinet) frame to provide protection from both power faults and static discharges. The earth wire must be minimum 1.5mm and both it and the earth stud must meet local regulations.
  • Page 36: Ethernet Lan

    CHAPTER Ethernet LAN The Ethernet cable is plugged into the correct connector on the rear of the G6-300: Fig. 25.1: Ethernet connection DCV-00477 S2 R03...
  • Page 37: Dc Power Supply

    CHAPTER DC Power Supply The low-voltage DC Cable is plugged into the correct connector on the rear of the G6-300: Fig. 26.1: Low-voltage DC cable DCV-00477 S2 R03...
  • Page 38: Main Power Supply Wiring

    CHAPTER Main Power Supply Wiring The other end of the low-voltage DC Cable is connected into the AC-DC power supply: Warning: Once all the wiring to the power supply terminals has been completed, install the terminal cover to prevent accidental contact with the live mains connections DCV-00477 S2 R03...
  • Page 39: Wiring Completion

    CHAPTER Wiring Completion When all the cables have been installed, use cable ties to provide strain relief. Ensure that all cables are tidy and cannot become snagged or pinched when the door of the cabinet is opened and closed. Warning: Local regulations may also require that the installation is electrically tested and certified BEFORE switch-on.
  • Page 40: First Power-Up

    Once the installation is complete and the wiring is certified (if necessary), the main power can be switched on. The G6-300 takes a couple of minutes to complete its start-up phase. During this, several standard information screens will display. There may be other screens as well, depending on customer configuration.
  • Page 41: Standard Screens

    CHAPTER Standard Screens Start up screen: Fig. 30.1: G6-300 Start up screen. DCV-00477 S2 R03...
  • Page 42 G6-300 Installation Guide, DCV-00477 S2 R03 Connecting to ethernet screen: Fig. 30.2: Trying to establish ethernet connection. Chapter 30. Standard Screens...
  • Page 43 G6-300 Installation Guide, DCV-00477 S2 R03 When the terminal has successfully connected to the Ethernet LAN it will display the following screen: Fig. 30.3: Ethernet connection established. If the Ethernet LAN is not operational the terminal will display this screen instead: Fig.
  • Page 44: Basic Maintenance

    Things to watch out for: • Always clean off excess detergent. • Do not use a high pressure water stream to clean your G6-300. Water pressure may damage the card reader or printer chute. • Do not rub the display if it is dry - dust or dirt can scratch the anti-reflective coating.
  • Page 45: How To Load Paper

    CHAPTER How to Load Paper DCV-00477 S2 R03...
  • Page 46 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 32.1: How to Load Paper. Chapter 32. How to Load Paper...
  • Page 47: Clearing A Paper Jam

    CHAPTER Clearing a Paper Jam If you need to clear a paper jam, remember: • Don’t use anything sharp - it could damage the printer. • Be gentle. If you take the paper roll out, you should be able to see where the paper is jammed and free it with a little bit of patience and a gentle touch.
  • Page 48 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 33.1: How to clear a paper jam. Chapter 33. Clearing a Paper Jam...
  • Page 49: Security Checks

    34.2 Extra Security Checks Use this section to carry out extra security checks, and if you’re still not sure about your G6-300 then call Customer Support. The following pages include photos and descriptions of what the G6-300 components should look like.
  • Page 50: Inspection

    CHAPTER Inspection The G6-300 has a smooth finish with an uninterrupted surface. Any breaks or uneven surfaces should be inspected as a potential security concern. 35.1 Key Pad 1. The G6-300 keypad has a matt black surround with matt key tops.
  • Page 51: Card-Reader Slot And Contactless Reader

    G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 35.1: Example of keypad and privacy shield. 35.2 Card-Reader Slot and Contactless Reader What to check for: • Are there any wires of any kind coming out of the Card Slot? Chapter 35. Inspection...
  • Page 52 • Does the Contactless Reader: – Show one steady green light when ready to accept a payment? Note: Remember, if your G6-300 does not look or act like it should, do not use it. Contact Invenco immediately for further assistance.
  • Page 53 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 35.3: Card slot insertion light. Chapter 35. Inspection...
  • Page 54 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 35.4: Left hand close-up of card slot. Chapter 35. Inspection...
  • Page 55 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 35.5: Right hand close-up of card slot. Chapter 35. Inspection...
  • Page 56: Escalation

    If you think that your G6-300 has been tampered with: • Contact the vendor’s security person or support desk immediately. • If neither of those contacts are available, contact Invenco’s security officer at the Auckland address detailed at the end of this document.
  • Page 57: Removal & Reinstallation

    CHAPTER Removal & Reinstallation 37.1 How to Uninstall a G6-300 Fig. 37.1: Instructions for Uninstalling a G6-300. DCV-00477 S2 R03...
  • Page 58: How To Reinstall A G6-300

    G6-300 Installation Guide, DCV-00477 S2 R03 37.2 How to Reinstall a G6-300 Fig. 37.2: Instructions for Reinstalling a G6-300. Chapter 37. Removal & Reinstallation...
  • Page 59: Drawings

    CHAPTER Drawings 38.1 Dimensions Fig. 38.1: G6-300 Front Dimensions. DCV-00477 S2 R03...
  • Page 60 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 38.2: G6-300 Side Dimensions. Chapter 38. Drawings...
  • Page 61 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 38.3: G6-300 Rear Dimensions & Mounting Points. Chapter 38. Drawings...
  • Page 62: Mounting - New Installation

    CHAPTER Mounting – New Installation Fig. 39.1: Mounting guide - NOT TO SCALE. Do not use as a template. DCV-00477 S2 R03...
  • Page 63 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 39.2: Exploded view, mounting to panel. Chapter 39. Mounting – New Installation...
  • Page 64: Typical Wiring

    CHAPTER Typical Wiring The next page shows the standard and typical wiring for the G6-300. We recommend that you use this wiring for safety and correct performance. DCV-00477 S2 R03...
  • Page 65 G6-300 Installation Guide, DCV-00477 S2 R03 Fig. 40.1: Typical G6-300 wiring. Chapter 40. Typical Wiring...
  • Page 66: Release History

    CHAPTER Release History Version Prepared by Date Change description Kristy Clarkson 20190904 Created document. Kristy Clarkson 20191025 Revision of images Kristy Clarkson 20191105 Addition further approvals DCV-00477 S2 R03...
  • Page 67 The information in this document is subject to change without notice and should not be construed as a commitment by Invenco Group Ltd. Invenco Group Ltd has made all reasonable efforts to verify the accuracy of this document but assumes no responsibility for any technical inaccuracies or typographical...

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