Dynacord PROMATRIX 9000 Release Notes page 15

Public address and voice alarm system
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PROMATRIX 9000
6.10
DHCP server
When the DHCP server is not available when the system starts it can happen that some
devices do not receive an DHCP IP‑address and will remain in link‑local. The consequence is
that these devices do not connect to the System Controller. If the System Controller does not
receive a DHCP IP‑address it cannot connect to the system devices. It is strongly
recommended to have the DHCP server available when the system starts.
6.11
Sticky faults
Sticky faults might occur in a system with a Cisco IE-5000-12S12P-10G switch. Take a new
network snapshot to solve it.
This might happen after a restart of an ARNI device or of the Cisco switch itself.
6.12
Multi-subnet
Before using a PROMATRIX 9000 system on multiple VLAN, contact Bosch support.
6.13
Firmware upload of CST and PRA-ANS with static IP-addresses
A firmware upload of the PM9-CSLx Call stations and PRA-ANS Ambient noise sensors
produced with firmware prior to V1.60 will fail if the devices are set to static IP.
For every firmware upload of these devices, you must:
1.
2.
7
Security precautions
PROMATRIX 9000 is an IP‑connected, networked Public Address and Voice Alarm system. In
order to ensure that the intended functions of the system are not compromised, special
attention and measures are required during installation and operation to avoid tampering of
the system. Many of such measures are provided in the PROMATRIX 9000 configuration
manual and installation manual, related to the products and the activities described. This
section provides an overview of precautions to be taken, related to network security and
access to the system.
Dynacord
Change the static IP-addresses of the devices to a DHCP- or link-local address.
Update the devices to the new software version.
You can now change the DHCP-addresses to static IP-addresses.
Follow the installation instructions with respect to the location of equipment and the
permitted access levels. Refer to Location of racks and enclosures. Make sure that
critical* call stations and operator panels that are configured for alarm functions only
have restricted access using a special procedure, such as being mounted in an enclosure
with lockable door or by configuration of user authentication on the device**.
* Call stations, that address very large areas, are considered as critical.
** Availability of the user authentication function is to be announced.
It is highly recommended to operate PROMATRIX 9000 on its own dedicated network, not
mixed with other equipment for other purposes. Other equipment may be accessible by
unauthorized people, causing a security risk. This is especially true if the network is
connected to the Internet.
It is highly recommended that unused ports of network switches are locked or disabled to
avoid the possibility that equipment is connected that may compromise the system. This
is also the case for PROMATRIX 9000 call stations that are connected via a single network
cable. Make sure that the connector cover of the device is in place and properly fixed, to
Release notes
Security precautions | en
2022-12 | V1.70 |
15

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