Troubleshooting Guide - Panasonic WX-C1011 Series Operating Instructions Manual

16
TROUBLESHOOTING GUIDE
Phenomenon :
Cannot communicate between Order Taker units or to
Menuboard.
Check Points :
. 1. Is the Power On/Off Switch on the Center Module
turned on.
2. Check A.C. power at outlet.
3. Push red circuit Breaker Button.
4. Consult your dealer or authorized service center.
Phenomenon :
Cannot talk to or hear customer at Menuboard.
Communication between store personnel in store is
O.K.
Check Point :
Check to see if the Vehicie Detector Indicator (2)
(VEHICLE PRESENT) !ocated in the lower right corner
of Center Module, lights when a vehicle drives up the
Speaker post/Menuboard, if not check the following.
. Is the Vehicle Detector plugged in ?
2. Does the VEHICLE PRESENT Indicator light in the
lower right corner of the Center Module?
If not check the A.C. outlet and fuse of the Vehicle
Detector.
If the power and fuse are operational, consult the
authorized service center.
—
Phenomenon :
Speaker is always live from customer.
Check Points :
1. Reset the Vehicte Detector. With no car at the Speaker
post/Menuboard, remove and reinstall the fuse on the
side of the Detector.
2. If the same phenomenon remains after performing step
#1, consult your dealer or authorized service center.
Phenomenon :
Constant beep when a car comes to the Speaker
post/Menuboard. (Stops when the Talk button is
pressed)
Check Points :
Incorrect switch setting of the Beep Time Selection
Switch (19) on the Center Module. Set this switch to
0.58 position.
Phenomenon :
Cannot page or talk in certain areas.
Check Points :
1. Make sure there is no metal obstruction blocking the
Center Module.
2. It may be necessary to extended one or both antennas
to areas where the reception is poor.
Consult your dealer or authorized service center.