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Difficulties
with Modem-
On-Hold
No dial tone when using the PC Card.
The IRQ of the PC Card is either in conflict with another device or is mis-reported
in Windows.
To resolve this difficulty:
Many chipsets have IRQ routing drivers for Windows. If you have an internal PC
Card, and these drivers do not work or do not exist on your system, insert the PC
Card into a different PC Card slot.
Internet connection is lost after incoming or outgoing phone calls.
This may be caused by the following reason:
Outgoing phone calls are affected because your phone service does not include
the 3-Way Calling feature.
To reresolve this difficulty:
Contact your telephone service provider to enable the 3-Way calling feature.
This may also be caused by the following reason:
Your Internet Service Provider (ISP) does not support Modem-On-Hold.
To reresolve this difficulty:
Contact your ISP to determine whether they support Modem-On-Hold. If your
ISP does not support Modem-On-Hold, you may wish to disable call-waiting
when going online. Your PC Card can be set to automatically disable Call Waiting
while online by following the steps below.
To disable Call Waiting in Windows 98 SE/Me:
1.
For Windows 98 SE users, double-click the My Computer icon located on
your Windows Desktop, and then click the Dial-up Networking icon.
For Windows Me users, click Start -> Settings -> Control Panel, and
then click the Dial-Up Networking icon.
2.
Double-click the icon for your internet connection. The Connect To dialog
box appears.
Troubleshooting B-5
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