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Philips 190V5FB User Manual

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Philips LCD Monitor Electronic User's Manual
file:///D|/My%20Documents/dfu/W9/english/190v5/index.htm2005-03-07 5:50:29 PM

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  • Page 1 Philips LCD Monitor Electronic User’s Manual file:///D|/My%20Documents/dfu/W9/english/190v5/index.htm2005-03-07 5:50:29 PM...

  • Page 2: Safety And Troubleshooting Information

    Safety and Troubleshooting Information Safety and Troubleshooting Information • Safety Precautions Maintenance • Installation Safety precautions and maintenance Locations • FAQs WARNING: Use of controls, adjustments or procedures other than • Troubleshooting those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
  • Page 3 Safety and Troubleshooting Information Avoid exposure to heat and extreme cold Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site that falls within the following temperature and humidity ranges.

  • Page 4: About This Manual

    Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 ©2004 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV file:///D|/My%20Documents/dfu/W9/english/190v5/about/about.htm (2 of 2)2005-03-07 5:50:33 PM RETURN TO TOP OF THE PAGE...

  • Page 6: Product Information

    European Community stringent RoHS Directive mandating restrictions on hazardous substances in electrical and electronic equipment. With Philips, you can be confident that your display device does not harm the environment.
  • Page 7 Product Information • LCD Panel type • Effective viewing area • Display Colors SCANNING Vertical refresh rate Horizontal Frequency VIDEO • Video dot rate • Input impedance - Video - Sync • Input signal levels • Sync input signal • Sync polarities •...
  • Page 8 Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
  • Page 9 Product Information H. freq (kHz) 31.5 31.5 31.5 35.0 37.5 35.2 37.9 46.9 49.7 48.4 60.0 69.0 71.8 63.9 80.0 Automatic Power Saving If you have VESA DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use.
  • Page 10 34 W* (typ.) 5° C to 35° C (operating) -20° C to 60° C (storage) 20% to 80% 50K hours (excluding CCFL 40K hours) 190V5FG: Light Gray RETURN TO TOP OF THE PAGE ® PHILIPS NERGY artner, ® guidelines for energy efficiency.
  • Page 11 Product Information Assignment Red video input Green video input/SOG Blue video input GND-Cable detect Red video ground Green video ground Blue video ground Product Views Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function Tilt file:///D|/My%20Documents/dfu/W9/english/190v5/product/product.htm (6 of 7)2005-03-07 5:50:36 PM...
  • Page 12 Product Information RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190v5/product/product.htm (7 of 7)2005-03-07 5:50:36 PM...

  • Page 13: Installing Your Lcd Monitor

    Installing Your LCD Monitor Installing Your LCD Monitor Front View • Produt Description Connecting Front View Product Description • to Your PC • The Base Getting • Started Optimizing • Performance file:///D|/My%20Documents/dfu/W9/english/190v5/install/install.htm (1 of 2)2005-03-07 5:50:38 PM UP and DOWN buttons are used when adjusting the OSD of your monitor.
  • Page 14 Installing Your LCD Monitor Optimizing Performance For best performance, ensure that your display settings are set at 1280x1024, 60Hz. Note: once. Go into the Product Information. The current display mode is shown on the item called RESOLUTION. You can also install the performance out of your monitor.

  • Page 15: On-Screen Display

    Tree What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly through an on-screen instruction window. The user interface provides user- friendliness and ease-of-use when operating the monitor.
  • Page 16 On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190v5/osd/osddesc.htm (2 of 3)2005-03-07 5:50:41 PM...
  • Page 17 On-Screen Display file:///D|/My%20Documents/dfu/W9/english/190v5/osd/osddesc.htm (3 of 3)2005-03-07 5:50:41 PM...

  • Page 18: Customer Care And Warranty

    Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria Finland • Ireland • Italy Switzerland • Spain • United Kingdom EASTERN EUROPE: Czech Republic Turkey LATIN AMERICA: Antilles Peru •...
  • Page 19 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB Your monitor comes with a D-Sub cable.
  • Page 20 Glossary The DVI interface enables: Reduce signal loss and video noise in signal due to less signal conversion. Independent from display technology, and can be used on LCD, Plasma, LCOS, etc. Plug and play through hot plug detection, EDID and DDC2B. Digital and Analog support in a single connector (DVI-I only).
  • Page 21 Glossary USB or Universal Serial Bus A smart plug for PC peripherals. bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. USB eliminates "case anxiety" -- the fear of removing the computer case to install add-on peripherals.
  • Page 22 Glossary communication to/from the host. Hub specific status and control commands permit the host to configure a hub and to monitor and control its ports. Device A logical or physical entity that performs a function. The actual entity described depends on the context of the reference.
  • Page 23 Glossary Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. file:///D|/My%20Documents/dfu/W9/english/190v5/glossary/glossary.htm (5 of 5)2005-03-07 5:50:45 PM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...

  • Page 24: Download And Print

    Download and Print Download and Print • Installing your LCD monitor driver Installing Your LCD monitor driver • Download System requirements: Printing Instructions PC running Windows 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP or later Installing Find your driver ".inf/.icm/.cat" at : lcd\pc\drivers •...
  • Page 25 Download and Print 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). Printing instructions: To print the manual: 1. With the manual file open, follow your printer's instructions and print the pages you need. Installing FPadjust Program The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST, BRIGHTNESS, HORIZONTAL &...
  • Page 26 Download and Print RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/download/download.htm (3 of 3)2005-03-07 5:50:47 PM...

  • Page 27: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at • Regulatory 1280x1024@60Hz (19"). Information Shut down your computer, disconnect your old monitor and reconnect your Philips LCD • Other Related monitor. Information Turn on your monitor and then turn on your PC.
  • Page 28 FAQs (Frequently Asked Questions) What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and . icm)? These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.
  • Page 29 Yes. Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allows the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
  • Page 30 Can I connect my LCD monitor to any PC, workstation or Mac? Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 31 FAQs (Frequently Asked Questions) peripherals for multimedia computers come on the market every day. With USB, up to 127 devices can run simultaneously on one computer. USB permits "hot plug-in." No need to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse process to unplug a device.
  • Page 32 FAQs (Frequently Asked Questions) direction. What differentiates passive matrix LCDs from active matrix LCDs? An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has a transistor located at each pixel intersection, requiring less current to control the luminance of a pixel.
  • Page 33 FAQs (Frequently Asked Questions) 65MHz dot clock, one of the standards for XGA displays. Since the vertical/horizontal frequency for this dot clock is 60Hz/48kHz, the optimum frequency for this monitor is 60Hz. What kind of wide-angle technology is available? How does it work? The TFT LCD panel is an element that controls/displays the inlet of a backlight using the dual-refraction of a liquid crystal.
  • Page 34 S. National Electrical Code and UL Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability.

  • Page 35: Troubleshooting

    • Safety and Troubleshooting • FAQs This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. • Common Problems • Imaging Common Problems Problems •...
  • Page 36 Troubleshooting AUTO button not working properly Imaging Problems Display position is incorrect Image vibrates on the screen Vertical flicker appears Horizontal flicker appears The screen is too bright or too dark An after-image appears file:///D|/My%20Documents/dfu/W9/english/190v5/safety/saf_troub.htm (2 of 3)2005-03-07 5:50:54 PM The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows.
  • Page 37 Green, red, blue, dark, and white dots remains For further assistance, refer to the Philips distributor. file:///D|/My%20Documents/dfu/W9/english/190v5/safety/saf_troub.htm (3 of 3)2005-03-07 5:50:54 PM This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal.

  • Page 38: Regulatory Information

    Regulatory Information Regulatory Information • TCO'99 Information • TCO'99 Environmental Requirements TCO '99 Information • TCO'03 Information • Recycling Information for Customers CE Declaration • of Conformity Energy Star • Declaration Why do we have environmentally labeled computers? • Federal Communications In many countries, environmental labeling has become an established method for encouraging the adaptation of goods and services to the environment.
  • Page 39 Regulatory Information • Philips End-of- Below you will find a brief summary of the environmental requirements met by this product. The Life Disposal complete environmental criteria document may be ordered from: Information for • UK only • Troubleshooting TCO Development Other Related •...
  • Page 40 Regulatory Information The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g.
  • Page 41 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.
  • Page 42 Tel: +1 865 521 4322 CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:2000 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
  • Page 43 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. file:///D|/My%20Documents/dfu/W9/english/190v5/safety/regs/regulat.htm (6 of 13)2005-03-07 5:50:56 PM PHILIPS 190V5FG VESA State LED Indicator...
  • Page 44 Regulatory Information Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.
  • Page 45 Regulatory Information VCCI Notice (Japan Only) This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install and use the equipment according to the instruction manual.
  • Page 46 Regulatory Information Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).
  • Page 47 Regulatory Information North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ...
  • Page 48 Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations.
  • Page 49 Regulatory Information file:///D|/My%20Documents/dfu/W9/english/190v5/safety/regs/regulat.htm (12 of 13)2005-03-07 5:50:56 PM WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse. 2.
  • Page 50 Regulatory Information file:///D|/My%20Documents/dfu/W9/english/190v5/safety/regs/regulat.htm (13 of 13)2005-03-07 5:50:56 PM terminal which marked with the letter "L" or coloured RED. Before replacing the plug cover, make certain that the cord grip is clamped over the sheath of the lead - not simply over the three wires. RETURN TO TOP OF THE PAGE...

  • Page 51: Other Related Information

    Other Related Information Other Related Information • Safety and Troubleshooting • FAQs • Troubleshooting Information for Users in the U. S. • Regulatory For units set at 115 V : Information • Information Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord for Users in the a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
  • Page 52 • Q&A Introduction Philips SmartManage is an advanced solution for users, corporate users in particular, to manage their Philips monitors as part of the asset management environment. The solution includes three essential components, Philips SmartManage Administrator, and Philips SmarControl and Agent.
  • Page 53 SmartManage chipsets that support the DDC/CI interface Microsoft Windows 2000 and XP operation systems. Philips monitors supporting DDC/CI interface 2. Installation How to download "SmartControl Installation " file: Visit Click into "monitors and peripheral" page Select "Manuals/drivers" Enter your model number Select "SmartControl"...
  • Page 54 SmartManage Product Information Click Product Information in the left pane to view the product information stored in the monitor's memory. General Click on General for general information including driver information, device information, and monitor control. file:///D|/My%20Documents/dfu/W9/english/190v5/product/smart.htm (3 of 5)2005-03-07 5:51:03 PM...
  • Page 55 SmartManage Within monitor control, users can click on Auto Setup to achieve optimum performance or click on factory reset to reset the parameters of the monitor. Such choices are disabled when using DVI-D (digit) input. Q&A What is the difference between SmartManage, SmartControl? SmartManage is a remote management/control software for IT managers to manage monitors across the network SmartControl is a control panel extension, which helps users to adjust monitor performances and...
  • Page 56 If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips’ web site for any updated SmartControl driver available. When I click on Product Information, only partial information is shown, what happened? It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface.

  • Page 57: Philips Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer Power Saving can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor • Physical with an unacceptable number of defects will be repaired or replaced under warranty. This notice Specification explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 58 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 59 Total bright or black dot defects of all types Note: * 1 or 2 adjacent sub pixel defects = 1 dot defect All Philips monitors are ISO13406-2 Compliant file:///D|/My%20Documents/dfu/W9/english/190v5/product/pixel.htm (3 of 4)2005-03-07 5:51:04 PM 15 mm or more 25 mm or more...
  • Page 60 Philips Pixel Defect Policy file:///D|/My%20Documents/dfu/W9/english/190v5/product/pixel.htm (4 of 4)2005-03-07 5:51:04 PM...

  • Page 61: Connecting To Your Pc

    Connecting to Your PC Connecting to Your PC • Front View Product Accessory Pack Description • Accessory Unpack all the parts. Pack • Connecting Item to Your PC • Getting Started • Optimizing Performance • The Base Connecting to Your PC file:///D|/My%20Documents/dfu/W9/english/190v5/install/connect.htm (1 of 3)2005-03-07 5:51:10 PM Description Power Cord (socket may differ for different...
  • Page 62 Connecting to Your PC file:///D|/My%20Documents/dfu/W9/english/190v5/install/connect.htm (2 of 3)2005-03-07 5:51:10 PM Plug in the cables into connectors. Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable...
  • Page 63 Connecting to Your PC Connect to PC Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer. Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor.
  • Page 64 The Base The Base • Front View Product Unfold and Fold the Base Description • Accessory Unfold the Base Pack • Connecting to your PC • Getting Started • Optimizing Performance • Unfold the Base • Fold the Base • Remove the Base Fold the Base file:///D|/My%20Documents/dfu/W9/english/190v5/install/base.htm (1 of 3)2005-03-07 5:51:11 PM...
  • Page 65 The Base Remove the Base Condition: for VESA standard mounting applications file:///D|/My%20Documents/dfu/W9/english/190v5/install/base.htm (2 of 3)2005-03-07 5:51:11 PM Push down the head of monitor. RETURN TO TOP OF THE PAGE Remove the top cover.
  • Page 66 The Base file:///D|/My%20Documents/dfu/W9/english/190v5/install/base.htm (3 of 3)2005-03-07 5:51:11 PM Remove the 4 screws and then remove the base from the LCD monitor. Note: 100mmx100mm VESA-Compliant mounting interface. RETURN TO TOP OF THE PAGE This monitor accepts a...

  • Page 67: Getting Started

    Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later • Getting Started The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for • Optimizing Windows® 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Performance Philips monitor can be enabled from the 'Monitor' dialog box in Windows®...
  • Page 68 Getting Started Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
  • Page 69 Getting Started dialog box. If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows® 95/98/2000/Me/XP user's manual. file:///D|/My%20Documents/dfu/W9/english/190v5/install/gt_start.htm (3 of 3)2005-03-07 5:51:11 PM RETURN TO TOP OF THE PAGE...
  • Page 70 Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.
  • Page 71 Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.
  • Page 72 Your Philips F1rst Choice Warranty file:///D|/My%20Documents/dfu/W9/english/warranty/war_1st.htm (3 of 3)2005-03-07 5:51:19 PM...

  • Page 73: Your Guarantee In Central And Eastern Europe

    Your Guarantee in Central and Eastern Europe Dear Customer, Thank you for purchasing this Philips product, which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts during a period of 36 months from date of purchase.
  • Page 74 In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers http://www.philips.com/support...

  • Page 75: Your International Guarantee

    In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.
  • Page 76 International Guarantee file:///D|/My%20Documents/dfu/W9/english/warranty/war_intl.htm (2 of 2)2005-03-07 5:51:19 PM...
  • Page 77 Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.
  • Page 78 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 79 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 80 The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.

  • Page 81: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: Austria Belgium Cyprus (Greek) Denmark France Germany Greece Finland Ireland Italy file:///D|/My%20Documents/dfu/W9/english/warranty/warfirst.htm2005-03-07 5:52:08 PM 01 546 575 603 Luxembourg 02 275 0701 Netherlands 800 92256 Norway 35 25 87 61 Portugal 03 8717 0033 Sweden...

  • Page 82: Consumer Information Centers

    Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia Belarus • Bulgaria • Croatia India • Indonesia • Korea • Pakistan • Paraguay • Montenegro • Singapore Ukraine • Uruguay • Venezuela Eastern Europe BELARUS Technical Center of JV IBA M.
  • Page 83 Consumer Information Centers ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu LATVIA ServiceNet LV Jelgavas iela 36 LV - 1055 Riga, Tel: +371 7460399 Email: serviss@servicenet.lv LITHUANIA...
  • Page 84 PL - 05-500 Piaseczno Tel: +48 22 7501766 Email: servmonitor@zolter.com.pl www.zolter.com.pl RUSSIA Tel: +7 095 961-1111 Tel: 8-800-200-0880 Website: www.philips.ru TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Tel: (0800)-261 33 02 file:///D|/My%20Documents/dfu/W9/english/warranty/warcic.htm (3 of 11)2005-03-07 5:52:55 PM...
  • Page 85 Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone/Fax: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Rua Verbo Divino, 1400-São Paulo-SP CEP-04719-002 Phones: 11 21210203 -São Paulo & 0800-701-0203-Other Regions without São Paulo City CHILE Philips Chilena S.A.
  • Page 86 Consumer Information Centers COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462...
  • Page 87 Rambla O'Higgins 5303 Montevideo Uruguay Phone: (598) 619 66 66 Fax: (598) 619 77 77 Customer Desk: Phone: 0004054176 VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd.
  • Page 88 Rm 1007, No. 501 Wuning road, 200063 Shanghai P.R. China Phone: 800 820 5128 (toll free) Fax: 21-52710058 HONG KONG Philips Electronics Hong Kong Limited Consumer Service Unit A, 10/F. Park Sun Building 103-107 Wo Yi Hop Road Kwai Chung, N.T. Hong Kong...
  • Page 89 Madras 600 006 NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-7940040 ext: 2100 Fax : (021)-794 7511 / 794 7539...
  • Page 90 PHILIPS ELECTRONICS & LIGHTING, INC. Consumer Electronics 48F PBCOM tower 6795 Ayala Avenue cor VA Rufino St. Salcedo Village 1227 Makati City, PHILS Phone: (02)-888 0572, Domestic Toll Free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax: (02)-888 0571 file:///D|/My%20Documents/dfu/W9/english/warranty/warcic.htm (9 of 11)2005-03-07 5:52:55 PM...
  • Page 91 Consumer Information Centers SINGAPORE Accord Customer Care Solutions Ltd Authorized Philips Service Center Consumer Service 620A Lorong 1 Toa Rayoh Singapore 319762 Tel: +65 6882 3999 Fax: +65 6250 8037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre 13F, No. 3-1 Yuan Qu St., Nan Gang Dist.,...
  • Page 92 Consumer Information Centers SOUTH AFRICA PHILIPS SA (PTY) LTD Customer Care Center 195 Main Road Martindale, Johannesburg P.O. box 58088 Newville 2114 Telephone: +27 (0) 11 471 5194 Fax: +27 (0) 11 471 5123 E-mail: phonecare.za@philips.com Middle East DUBAI Philips Middle East B.V.

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