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PRODUCT WARRANTY
This Ness Corporation product warranty offers the customer peace of mind and protection and is in addition to other
rights and remedies of the consumer under a law relating to goods of the type covered by this warranty.
Unless otherwise specified, the warranty period on parts only (excluding labour) is:
For Valet and iCentral power units: Five years
For Valet and iCentral intercom and security products: Three years
For Valet and iCentral central vacuum replacement motors: One year
For Valet and iCentral central vacuum parts including hoses, floor tools, brushes and accessories: One year
This warranty is for reasonable domestic use only and excludes operation in commercial environments.
To make a warranty claim, the product should be returned to Ness Corporation / iCentral Division; details of which
appear below. The product must be returned with the installer's fault report clearly stating the company name and
contact details of the purchaser, the date of purchase, product serial number/s (if any), the original invoice number
and a detailed fault description.
The product can be returned in person, by mail or by courier at the customer's expense. Ness Corporation will not
be liable for the cost of removal, re-installation or transportation.
Products deemed faulty will be repaired or replaced at Ness Corporation's discretion but no responsibility is accepted
for products subjected to misuse nor is responsibility accepted for consequential costs. A specific exception to our
product warranty relates to damage caused by lightning strike or power surge to equipment connected directly to
phone lines. Repair or replacement charges will apply in respect of such damage.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
onlIne waRRanty RegIStRatIon
www.icentralsystems.com.au/page/shop/warranty
or
www.valet.com.au/warranty
iCentral SyStemS
A division of Ness Corporation Pty Ltd
Returns should be marked attention to iCentral Division, Ness Corporation
Unit 4 / 167 Prospect Hwy Seven Hills NSW 2147 Australia
iCentral service enquiries to Ph: 02 8825 9222 Fax: 02 9838 8685
Email: sales@icentralsystems.com.au
www.icentralsystems.com.au / www.valet.com.au / www.ness.com.au
ABN 28 069 984 372
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