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DOMETIC WARRANTY
If the product does not work as it should, please contact the manufacturer's branch in your country (see back page).
For repair and warranty processing, please include the following documents when you send in the device:
• A copy of the receipt with purchasing date
• A reason for the claim or description of the fault
HOW TO SUBMIT A WARRANTY CLAIM
Please call Dometic on 1800 21 21 21 (Aus)
THE WARRANTY DOES NOT COVER
To avoid doubt, your Dometic Warranty does not protect against the following;
1.
Any damage caused as a result of misuse or environmental impacts.
2. Any damage from improper preparation before first use, such as weathering your product.
3. Faulty installation or modification made during installation or set up of the product.
4. Cosmetic blemishes or fading that do not affect the operation of the product and could be considered normal wear and tear – or caused by
external or environmental influences.
5. Accidental or malicious damage by misuse, negligence or faults caused by a failure to provide routine maintenance.
6. Faults that have resulted from normal wear and tear, including punctures, tearing, rusting or corrosion.
7.
Accessories such as pegs and guy ropes.
8. Repairs carried out by repair agents that are not authorised by Dometic.
9. Products used commercially, or on a permanent site are not covered by the full warranty due to Commercial or permanent static use.
10. Negligence, accidental or deliberate misuse, or alterations to the product not approved by Dometic.
11. Any loss or damage caused by a failure to follow the manufacturer's instructions for usage, installation, operation or maintenance.
12. Damage/failure to operate caused as a result of improper installation or infestations of vermin, pests or insects.
13. Perceived faults where the product is operating within the normal range of Dometic performance specifications and these performance
specifications were made known to you prior to purchase.
Note: removing screws or otherwise opening the outer case will void the warranty
AUSTRALIA ONLY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits provided to you as the
consumer by this warranty are in addition to other rights and remedies available to you under the law.
NEW ZEALAND ONLY
This warranty policy is subject to the conditions and guarantees which are mandatory as implied by the Consumer Guarantees Act 1993 (NZ).
IMPORTANT Please keep this side with a copy of your receipt
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