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Appendix B. – Trouble shooting guide
Phenomena
You cannot turn on the radio.
During receiving, the voice is
weak or intermittent.
You cannot communicate
with other group
members.
You hear unknown voices or
noise.
You are unable to hear
anyone because of too
much noise and hiss.
The radio keeps transmitting.
NOTE: If the above solutions cannot fix your problems, or you may have some other queries, please contact your
dealer for more technical support.
Analysis
The battery may be installed improperly.
The battery power may run out.
The battery may suffer from poor contact
caused by dirty or damaged battery contacts.
The battery voltage maybe low.
The volume level may be low.
The speaker maybe blocked.
The frequency or signaling type maybe
inconsistent with that of other members.
You may be too far away from other
members.
You may be interrupted by radios using the
same frequency.
The radio in analog mode maybe set with no
signaling.
You may be too far away from other
members.
You may be in an unfavorable position. For
example, your communication may be
blocked by high buildings or blocked in an
underground area.
It may be the result of external disturbance
(such as electromagnetic interference).
VOX may be turned on or the headset is not
installed in place
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Solution
Remove and reattach the battery.
Recharge or replace the battery.
Clean the battery contacts or replace
the battery.
Recharge or replace the battery.
Increase the volume.
Clean the surface of the speaker.
Verify that your TX/RX frequency and
signaling type are correct.
Move towards other members.
Change the frequency, or adjust the
squelch level.
Request your dealer to set signaling
for the current channel to avoid
interference
Move towards other members.
Move to an open and flat area,
restart the radio, and try again.
Stay away from equipment that may
cause interference.
Turn off the VOX function. Check that
the headphones are in place.
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