Samsung WD16J7 Series User Manual
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Samsung WD16J7 Series User Manual

Samsung WD16J7 Series User Manual

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Washing Machine
User manual
WD16J7*****
Untitled-2 1
8/8/2017 6:52:17 PM

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Summary of Contents for Samsung WD16J7 Series

  • Page 1 Washing Machine User manual WD16J7***** Untitled-2 1 8/8/2017 6:52:17 PM...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines...
  • Page 3 Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 Untitled-2 3 8/8/2017 6:52:17 PM...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist.
  • Page 6 Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
  • Page 7 Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer. Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.

  • Page 8: Critical Installation Warnings

    Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it.

  • Page 9: Installation Cautions

    Do not install this appliance in a location where gas may leak. • This may result in electric shock or fire. Do not use an electric transformer. • This may result in electric shock or fire. Do not use a damaged power plug, damaged power cord, or loose wall socket. •...

  • Page 10: Critical Usage Warnings

    Safety information Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre. • Do not touch the power plug with wet hands. • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.

  • Page 11: Usage Cautions

    • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 12 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 13 Do not place objects that generate electromagnetic fields near the washing machine. • This may result in injury due to a malfunction. Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water. • This may result in burns or injury. Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.
  • Page 14 Safety information • If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and use a sponge to clean it. Never use a metal brush. Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.

  • Page 15: Critical Cleaning Warnings

    Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use a strong acidic cleaning agent. Do not use benzene, thinner or alcohol to clean the appliance. • This may result in discolouration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, unplug the appliance from the wall socket.

  • Page 16: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Detergent drawer 02 Door...
  • Page 17 • Hot water hose: Applicable models only. • The appearance of the machine and provided accessories may differ with the model. • If you lose an accessory and want to purchase a replacement, contact a local Samsung customer center or the retailer.

  • Page 18: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 19 Flooring Alcove or closet installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimize vibration and/or unbalanced Rear 50 mm loads.

  • Page 20: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 °C) •...
  • Page 21 3. Close all plastic bolt caps on the rear of the washing machine. WARNING Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. English 21 Untitled-2 21 8/8/2017 6:52:19 PM...
  • Page 22 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. The levelling feet can be loosened using the provided spanner.
  • Page 23 STEP 4 Connect the water hose The provided hose adaptor may differ with the model. This step guides you through connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go to 7. Connect the water hose to the water tap. 1.
  • Page 24 Installation 6. While holding down part (E), connect the water hose to the adaptor. Then, release part (E). The hose fits into the adaptor with a clicking sound. 7. If you are using a screw type of water tap, use the provided screw-type adaptor to connect to the water tap as shown.
  • Page 25 If there are water leaks, repeat the steps above. WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 26 Installation For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. CAUTION As the hot water temperature can only be controlled by hot water-related cycles,...
  • Page 27 STEP 5 Connect the drain hose 1. Press the catches of the clamp (A) and insert the drain hose into the clamp. 2. Insert the drain hose into the extension hose (C) of the washing machine firmly by pressing the catches of the clamp. Then, release them to fix the drain hose (B).
  • Page 28 Installation STEP 6 Position the drain hose ln a sink drain pipe The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above the floor. ln a drain pipe The drain pipe should be between 60 cm and 90 cm high (*).

  • Page 29: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.

  • Page 30: Laundry Guidelines

    Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these Empty all the pockets of your laundry criteria: items • Care Label: Sort the laundry into • Metal objects such as coins, pins, and cottons, mixed fibres, synthetics, silks, buckles on clothing may damage other wools, and rayon.
  • Page 31 STEP 4 Determine the load capacity STEP 5 Apply a proper detergent type Do not overload the washing machine. The type of detergent depends on the type Overloading may cause the washing of fabric (cotton, synthetic, delicate items, machine to not wash properly. For the load wool), colour, wash temperature, and capacity for the type of clothing, see page degree of soiling.

  • Page 32: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washing machine provides a four-compartment dispenser: two compartments for manual input, and the other two for auto dispensing. With Auto Detergent and Auto Softener enabled, the washing machine dispenses an adequate amount of detergent or fabric softener for each load.
  • Page 33 3. Apply fabric softener to the softener compartment. Do not exceed the max line (A). 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION •...
  • Page 34 Before you start To use liquid detergent (applicable models only) First insert the provided liquid container in the main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A). CAUTION • Do not exceed the max line that is marked inside the container.

  • Page 35: Operations

    Operations Control panel 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when an abnormal situation occurs. Press to select an option. 03 Options Select an option to your needs or convenience.

  • Page 36: Simple Steps To Start

    Operations 09 POWER Press to turn on/off the washing machine. 10 START/PAUSE Press to start or stop operation. Simple steps to start Standard steps 1. Press POWER to turn on the washing machine. 2. Turn the Cycle Selector to select a cycle. 3.
  • Page 37 Drying only Follow these steps to dry damp laundry or laundry that has just finished washing. 1. Press POWER to turn on the washing machine. 2. Press Dry Level repeatedly until a desired dry level is set. 3. Press START/PAUSE. To change the cycle during operation 1.

  • Page 38: Cycle Overview

    Operations Cycle overview Standard cycles Cycle Description & Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse NORMAL count are automatically adjusted according to the load. • Low temperature ecobubble cycle helps reduce power SUPER ECO WASH consumption.
  • Page 39 AIR Wash cycle AIR Wash refreshes laundry through Samsung’s unique air-washing technology without the need for water. AIR Wash is not a drying cycle. Use this only for dried laundry. Cycle Description &...
  • Page 40 Operations Options Option Description Delay End The displayed time refers to the end time of a selected cycle. Bubble Shot creates bubbles inside the drum that help the detergent penetrate into the fabric faster and more effectively. Bubble Shot produces cleaner results in less time and protects the fabric from being damaged.
  • Page 41 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash finishes. 1. Select a cycle. Then change the cycle settings if necessary. 2.

  • Page 42: Special Features

    Operations Special features User convenience & maintenance Option Description Clean the drum by removing dirt and bacteria from the drum. • Run this once every 40 washes with no detergent or bleach Eco Drum Clean applied. • Make sure the drum is empty with no cleaning agents. •...
  • Page 43 AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press START/PAUSE to stop operation. 2.
  • Page 44 Operations • When the Add Door closes, the door seals up and no water can leak. However, you may encounter what appears to be water leak around the door - some residual water remaining around the Add Door may form water drops. This is normal. •...

  • Page 45: Settings

    Settings Child Lock NOTE Child Lock is designed to prevent accidents • Child Lock stays active after the by children or the elderly and infirm. machine powers off. To add laundry, Child Lock locks all buttons except for the you must deactivate Child Lock first. POWER button.
  • Page 46 Operations Anti-freezing Use the Anti-freezing cycle when you leave the house for a long period of time or if the temperature is very cold. To prevent the washing machine from freezing, the washing machine continuously supplies and drains water up to 16 hours and then stops automatically.

  • Page 47: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco Drum Clean Perform this cycle regularly to clean the drum and to remove bacteria from it. 1. Press POWER to turn on the washing machine. 2.

  • Page 48: Smart Check

    Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).

  • Page 49: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open.

  • Page 50: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
  • Page 51 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
  • Page 52 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 53 CAUTION • Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak. • Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak. Detergent drawer 1.

  • Page 54: Recovery From Freezing

    Maintenance NOTE To remove remaining detergent, perform the QUICK WASH cycle with the drum being empty. Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2.

  • Page 55: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. •...
  • Page 56 Troubleshooting Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
  • Page 57 Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Non-HE detergent is not recommended. •...
  • Page 58 Troubleshooting Problem Action • Fully open both taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct taps. Flush water lines. • Make sure the water heater is set to supply a minimum 49 °C hot water at the tap.

  • Page 59: Information Codes

    - When the drum wash or drum drying cycle is running that does not involve additional laundry If a problem persists, contact a local Samsung service centre. Information codes If the washing machine fails to operate, you may see an information code on the screen.
  • Page 60 • If the drain filter is clogged, clean the filter and restart the machine. Check the washing heater. • Power off the machine and contact a local Samsung service centre. Check the drying heater. • Power off and power the machine on after 2-3 minutes, and then try again.
  • Page 61 • Check if the power cord is plugged in properly. • If the information code continues to appear, call for service. For more information, see the user manual. If any of the information codes continues to appear, contact a local Samsung service centre. English 61 Untitled-2 61...

  • Page 62: Specifications

    Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.

  • Page 63: Protecting The Environment

    Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

  • Page 64: Specification Sheet

    Specifications Specification sheet “ * ” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WD16J7***** Dimensions W686 x D787 x H990 (mm) Water pressure 50 kPa - 800 kPa Net weight 94.6 kg Wash and spin capacity 16.0 kg...
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  • Page 67 Memo Untitled-2 67 8/8/2017 6:52:31 PM...
  • Page 68 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1-800-10-726-7864 [ PLDT Toll Free ] 1-800-8-726-7864 PHILIPPINES www.samsung.com/ph/support [ Globe Landline and Mobile ] 02-422-2111 [ Standard Landline ] DC68-03464Y-00 Untitled-2 68 8/8/2017 6:52:31 PM...

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