Samsung WD16J9***** User Manual
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Samsung WD16J9***** User Manual

Samsung WD16J9***** User Manual

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Washing Machine

User manual

WD16J9*****
WD16J9845KG_DC68-03474E-01-EN.indd 1
2016/3/3 14:35:27

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Summary of Contents for Samsung WD16J9*****

  • Page 1: Washing Machine

    Washing Machine User manual WD16J9***** WD16J9845KG_DC68-03474E-01-EN.indd 1 2016/3/3 14:35:27...

  • Page 2: Table Of Contents

    Laundry guidelines Detergent drawer guidelines Operations User interface Simple steps to start Cycle selection Special features Settings Samsung Smart Home app Maintenance Drum Clean Emergency drain Recovery from freezing Care against an extended time of disuse English WD16J9845KG_DC68-03474E-01-EN.indd 2 2016/3/3 14:35:27...
  • Page 3 Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 WD16J9845KG_DC68-03474E-01-EN.indd 3 2016/3/3 14:35:27...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist.
  • Page 6 Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
  • Page 7 14. Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer.

  • Page 8: To Minimize The Risk Of Fire In A Tumble Dryer, The Following Should B Observed

    Safety information To minimize the risk of fire in a tumble dryer, the following should b observed CAUTION Items that have been spotted or soaked with vegetable or cooking oil constitute a fire hazard and should not be placed in a tumble dryer. Oil-affected items can ignit spontaneously, especially when exposed to heat sources such as in a tumble dryer.
  • Page 9 Items such as foam rubber(latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in th tumble dryer. Fabric softeners, or similar products, should be used as specified by the fabric softene instructions.

  • Page 10: Critical Installation Warnings

    Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it.

  • Page 11: Installation Cautions

    Do not install this appliance in a location where gas may leak. • This may result in electric shock or fire. Do not use an electric transformer. • This may result in electric shock or fire. Do not use a damaged power plug, damaged power cord, or loose wall socket. • This may result in electric shock or fire.
  • Page 12 Safety information If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre. • Failure to do so may result in electric shock or fire. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug.

  • Page 13: Usage Cautions

    • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 14 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 15 (*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc. • Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.

  • Page 16: Critical Cleaning Warnings

    Safety information • This may result in problems with the washing machine. Do not use natural hand-washing soap for the washing machine. • If it hardens and accumulates inside the washing machine, it may result in problems with the product, discolouration, rust, or bad odours. Place socks and brassieres in a washing net and wash them with the other laundry.

  • Page 17: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Detergent drawer 02 Door...
  • Page 18 • Hot water hose: Applicable models only. • The appearance of the machine and provided accessories may differ with the model. • If you lose an accessory and want to purchase a replacement, contact a local Samsung customer center or the retailer.

  • Page 19: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 20 Installation Flooring Alcove installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces are Rear 50 mm not a good resistance to vibrations and...

  • Page 21: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove...
  • Page 22 Installation 3. Close all plastic bolt caps on the rear of the washing machine. WARNING Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. English WD16J9845KG_DC68-03474E-01-EN.indd 22 2016/3/3 14:35:30...
  • Page 23 STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. The levelling feet can be loosened using the provided spanner.
  • Page 24 Installation STEP 4 Connect the water hose The provided hose adaptor may differ with the model. This step guides you through connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go to 7. Connect the water hose to the water tap. 1.
  • Page 25 6. While holding down part (E), connect the water hose to the adaptor. Then, release part (E). The hose fits into the adaptor with a clicking sound. 7. If you are using a screw type of water tap, use the provided screw-type adaptor to connect to the water tap as shown.
  • Page 26 WARNING If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 27 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. CAUTION As the hot water temperature can only be controlled by hot water-related cycles,...
  • Page 28 Installation STEP 5 Connect the drain hose 1. Press the catches of the clamp (A) and insert the drain hose into the clamp. 2. Insert the drain hose into the extension hose (C) of the washing machine firmly by pressing the catches of the clamp. Then, release them to fix the drain hose (B).
  • Page 29 STEP 6 Position the drain hose The drain hose can be positioned in the following ways. ln a sink drain pipe The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above the floor. ln a drain pipe The drain pipe should be between 60 cm and 90 cm high (*).

  • Page 30: Before You Start

    Before you start When the washing machine turns on for the first time, you must first set the initial settings. You can change these settings later. For more information, see the Settings section. Initial settings STEP 1 Set the current time and date 1.
  • Page 31 STEP 3 Set the Auto Update Auto Update updates the firmware automatically for improved performance and/or to fix known bugs through communication with the update server. Once the firmware is updated, some functions of the washing machine may not be available depending on the firmware version.

  • Page 32: Laundry Guidelines

    Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these Empty all the pockets of your laundry criteria: items • Care Label: Sort the laundry into • Metal objects such as coins, pins, and cottons, mixed fibres, synthetics, silks, buckles on clothing may damage other wools, and rayon.
  • Page 33 STEP 4 Determine the load capacity STEP 5 Apply a proper detergent type Do not overload the washing machine. The type of detergent depends on the Overloading may cause the washing type of fabric (cotton, synthetic, delicate machine to not wash properly. For the load items, wool), colour, wash temperature, capacity for the type of clothing, see page and degree of soiling.

  • Page 34: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washing machine provides a four-compartment dispenser: two compartments for manual input, and the other two for auto dispensing. With Auto Detergent and Auto Softener enabled, the washing machine dispenses an adequate amount of detergent or fabric softener according to the selected cycle.
  • Page 35 To apply or refill the detergent or fabric softener manually 1. Slide open the detergent drawer. 2. Apply an appropriate amount of detergent to the Auto Detergent compartment (C). 3. If necessary, apply an appropriate amount of fabric softener to the Auto Softener compartment (D).

  • Page 36: Operations

    Operations User interface Main screen A. Current cycle Displays the current cycle. B. Cycle time Displays the estimated time the cycle takes to complete. C. End time Displays the estimated time the current cycle finishes. 01 Cycle tiles Tap to display the Cycle screen. 02 Settings Tap to display the Settings screen.
  • Page 37 Tap to change the spinning speed for the current cycle. • The available spinning speeds are Rinse Hold, No Spin, Low, Medium, High, and Extra High. • No Spin : The drum does not spin after the final drain process. 06 Spin • Rinse Hold : The final rinse process is suspended so that the laundry remains in the water.
  • Page 38 Operations Notification bar Wi-Fi status Indicates the connectivity of a Wi-Fi network. If this icon is on, the door is locked to prevent the door Door Lock from being opened during operation. If this icon is on, you can stop this operation of the Add Door machine and put additional laundry into the drum.
  • Page 39 Wi-Fi Displays the connectivity of a Wi-Fi network. If this icon is on, the door is locked to prevent the door Door Lock from being opened during operation. If this icon is on, you can stop this operation of the Add Door machine and put additional laundry into the drum.

  • Page 40: Simple Steps To Start

    Operations Simple steps to start 1. Open the door, and then put your laundry into the drum. 2. Close the door, and then press Power to turn the washing machine on. 3. Select a cycle. The default cycle is Cotton. Tap the left or right arrows to scroll to the desired cycle.

  • Page 41: Cycle Selection

    Cycle selection Tap the Cycle icon ( ) to display the Cycle screen. On the Cycle screen, you can scroll through 18 available cycles to choose from. Tap the left or right arrows to scroll through the cycles. You can also access the Last Setting and My Cycle screen. Cycle Tap to see detailed descriptions for each cycle.
  • Page 42 Operations My Cycle The My Cycle screen displays your saved cycles. You can select one of these cycles for the current cycle. You can also edit and delete saved cycles. To access the My Cycle screen 1. On the Cycle screen, tap My Cycle. Your saved cycles appear.
  • Page 43 Cycle overview Cycle Description & Max load (kg) Regular wash for cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the Cotton rinse count are automatically adjusted according to the load. For washing small amounts of laundry using less energy.
  • Page 44 Operations Cycle Description & Max load (kg) For colorfast fabrics and heavily soiled laundry. This Sanitize cycle heats the supplied water up to 60 °C to remove stains. Dedorization Removes bad odors from the laundry. Air Sanitize Removes bad odors and bacteria from the laundry. Deodorizes, sanitizes, and removes dust from heavy Air Bedding Care bedding.

  • Page 45: Special Features

    Special features AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press START/PAUSE to stop operation. 2.
  • Page 46 Operations CAUTION • Do not put excessive force on the Add Door. It may break. • Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door. • Do not attempt to open the Add Door while the machine is operating without first pressing START/PAUSE.

  • Page 47: Settings

    Settings Child Lock NOTE To prevent accidents by children or • If you open the door 1 minute after infants, Child Lock locks all controls except deactivating Child Lock, an alarm for the Power button after a cycle or sounds for up to 2 minutes. operation begins.
  • Page 48 Operations Wi-Fi Anti-freezing You can control the washing machine Use the Anti-freezing cycle when you on your smartphone through a wireless leave the house for a long period of time network. or if the ambient temperature is very low. To prevent the washing machine To establish a wireless connection from freezing, the washing machine 1.
  • Page 49 Brightness Update To adjust the brightness of the LCD screen, The Update screen allows you to check tap Settings, and then slide the Brightness the current firmware version, turn on Auto bar to the left or right. Update, and view the License Info. To access the Update screen Volume 1.

  • Page 50: Samsung Smart Home App

    Preparation 1. To enable the app, you are required to enter your Samsung account. You will be guided in creating a Samsung account if you don’t have one directly on the app. No other app is necessary for this purpose.With your Samsung account, register your washing machine to the Samsung Smart Home service.
  • Page 51 • If you run the app without being logged in, you will see the Account guidance screen. Once logged in, you can change your account settings in Settings > Account. • Samsung smartphone users can automatically log into the app once registering their account in Settings.
  • Page 52 For more information, visit www.samsung.com. NOTE Hereby, Samsung Electronics, declares that this washing machine is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The official Declaration of conformity may be found at http://www.samsung.com, go to Support >...

  • Page 53: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum Clean Perform this cycle regularly to clean the drum and to remove bacteria from it. Press POWER to turn on the washing machine. 1.

  • Page 54: Emergency Drain

    Maintenance Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open.
  • Page 55 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
  • Page 56 Maintenance Mesh filter Clean the mesh filter of the water supply hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water supply hose from the back of the washing machine.
  • Page 57 Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.

  • Page 58: Detergent Drawer

    Maintenance Detergent drawer 1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer. 2. Remove the compartment cover by holding and pulling back part (B). 3. Remove the Liquid softener container (C) as shown. 4.
  • Page 59 5. Clean the drawer recess using a soft brush. 6. Assemble the compartment cover firmly with the detergent drawer. 7. Slide the drawer inward to close it. NOTE To remove remaining detergent, perform the QUICK WASH cycle with an empty drum. English 59 WD16J9845KG_DC68-03474E-01-EN.indd 59 2016/3/3 14:35:41...

  • Page 60: Recovery From Freezing

    Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water supply hose. 3.

  • Page 61: Troubleshooting

    • Make sure the Auto Dispense function is enabled, with both the Water Hardness and Density settings properly specified. If a problem persists, contact a local Samsung service centre. English 61 WD16J9845KG_DC68-03474E-01-EN.indd 61 2016/3/3 14:35:41...

  • Page 62: Information Codes

    Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Check the water level sensor. • Power off and power the machine on after 2-3 minutes, and then try again.
  • Page 63 • If the drain filter is clogged, clean the filter and restart the machine. Check the washing heater. • Power off the machine and contact a local Samsung service centre. Check the drying heater. • Power off and power the machine on after 2-3 minutes, and then try again.
  • Page 64 • Check if the power cord is plugged in properly. • If the information code continues to appear, call for service. For more information, see the user manual. If any of the information codes continues to appear, contact a local Samsung service centre. English WD16J9845KG_DC68-03474E-01-EN.indd 64...

  • Page 65: Specifications

    Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.

  • Page 66: Protecting The Environment

    Specifications Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

  • Page 67: Specification Sheet

    Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WD16J9***** Dimensions W686 x D865 x H990 (mm) Water pressure 50 kPa - 800 kPa Net weight 106 kg Wash and spin capacity 16 kg...
  • Page 68 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com/au/support DC68-03474E-01 WD16J9845KG_DC68-03474E-01-EN.indd 68 2016/3/3 14:35:43...

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