Troubleshooting; Checkpoints - Samsung WA18J8700G Series User Manual

Troubleshooting

Checkpoints

If you encounter a problem with the washer, first check the table below and try the
suggestions.
Problem
Does not turn on.
Does not start.
Water is not supplied.
After a cycle,
detergent remains
in the automatic
dispenser.
WA8700J_WA22J8700GP-03520L-02_SG_EN.indd 47
• Make sure you use rated power for the product.
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
• Make sure the door is closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing
machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
• Was the door opened during the spinning cycle? Close the
door, and press or tap Start/Pause to resume.
• The machine enters Standby or is in a soaking cycle. Please
wait.
• Check the fuse or reset the circuit breaker
• Make sure you press or tap Start/Pause after selecting the
water supply.
• Make sure the water taps are open.
• Is the filter net at the water supply hose connector clogged?
Clean the filter net by brushing with a toothbrush.
• Is the water supply cut off? If the water supply is cut off, close
the tap and power off.
• Straighten the water supply hoses.
• Open and close the door, then press or tap Start/Pause.
• If the water pressure is low, it takes longer to start washing.
• If the water level is not as high as necessary or lower than
expected, use the level selector to adjust the water level.
• Make sure the washing machine is running with sufficient
water pressure.
• Make sure the detergent drawer is properly inserted.
• Remove and clean the detergent drawer, and then try again.
Action
English 47
2015/7/27 16:55:42