Summary of Contents for Hewlett Packard Enterprise ProLiant DL385 Gen10 Plus v2
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HPE ProLiant DL385 Gen10 Plus v2 Server User Guide HPE ProLiant DL385 Gen10 Plus v2 Server User Guide Part Number: 30-3515F6FE-002 Published: December 2021 Edition: 2...
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U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.
Table of contents Table of contents 1 Component identification 1.1 Front panel components 1.2 Front panel LEDs and buttons 1.2.1 UID button functionality 1.2.2 Front panel LED power fault codes 1.2.3 Systems Insight Display LEDs 1.2.4 Systems Insight Display combined LED descriptions 1.3 Rear panel components 1.4 Rear panel LEDs 1.5 System board components...
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3.1.1 HPE Installation Service 3.1.2 Setting up the server 3.2 Operational requirements 3.2.1 Space and airflow requirements 3.2.2 Temperature requirements 3.2.3 Power requirements 3.2.4 Electrical grounding requirements 3.3 Server warnings and cautions 3.4 Rack warnings 3.5 Preventing electrostatic discharge 3.6 POST screen options 3.7 Installing or deploying an operating system 4 Hardware options installation 4.1 Introduction...
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4.9.3 Memory speed tables 4.9.4 Installing a DIMM 4.10 Storage controller options 4.10.1 Installing a storage controller 4.11 Energy pack options 4.11.1 HPE Smart Storage Battery 4.11.2 HPE Smart Storage Hybrid Capacitor 4.11.2.1 Minimum firmware versions 4.11.3 Installing an energy pack 4.12 Riser and riser cage options 4.12.1 Installing primary and secondary risers 4.12.2 Installing tertiary risers...
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5.2.3 Cable routing: 2 SFF Slim SAS Universal Media Bay in box 1 to system board 5.2.4 Cable routing: 2 SFF side by side SATA to system board 5.2.5 Cable routing: Front 8 SFF drive options (box 3 to HPE Smart Array E208i-a SR Gen10 Controller, ports 1-2) 5.2.6 Cable routing: Front 8 SFF drive options (box 1 to HPE Smart Array P816i-a SR Controller, ports 3-4) 5.2.7 Cable routing: 24 SFF SAS drive options (box 1, box 2, and box 3 to SAS expander) 5.2.8 Cable routing: 24 SFF drive options (box 1, box 2, and box 3 to SAS expander card and HPE Smart Array P816i-a...
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6.6 Intelligent Provisioning 6.7 Management security 6.8 Scripting Toolkit for Windows and Linux 6.9 HPE Message Passing Interface 6.10 HPE Performance Cluster Manager 6.11 UEFI System Utilities 6.11.1 Selecting the boot mode 6.11.2 Secure Boot 6.11.3 Launching the Embedded UEFI Shell 6.12 HPE Smart Storage Administrator 6.12.1 Smart Storage Administrator 6.13 HPE InfoSight for servers...
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9.3.6 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 9.3.7 HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 10 Websites 11 Support and other resources 11.1 Accessing Hewlett Packard Enterprise Support 11.2 Accessing updates 11.3 Remote support 11.4 Warranty information 11.5 Regulatory information...
Front panel components Front panel components SFF front panel components SFF front panel components Item Item Description Description Box 1 (optional drives or universal media bay) Box 2 (optional drives) Box 3 drives 1 through 8 iLO service port USB 3.0 port Serial label pull tab or optional Systems Insight Display LEDs Universal media bay components...
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12 LFF front panel components 12 LFF front panel components Item Item Description Description Drive bays 8 LFF front panel components 8 LFF front panel components Item Item Description Description 2 SFF module iLO information pull tab Optical drive (optional) USB 3.0 port iLO service port Display port...
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Item Item Description Description Optical disc drive Serial label pull tab USB 3.0 port iLO service port Video display port Front panel components...
Front panel LEDs and buttons Front panel LEDs and buttons SFF front panel LEDs and buttons SFF front panel LEDs and buttons 12 LFF front panel LEDs and buttons 12 LFF front panel LEDs and buttons Item Item Description Description Status Status Power On/Standby button...
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Item Item Description Description Status Status Health LED Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity...
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Item Item Description Description Status Status UID button/LED Solid blue = Activated Flashing blue: 1 Hz/cycle per sec = Remote management or firmware upgrade in progress 4 Hz/cycle per sec = iLO manual reboot sequence initiated 8 Hz/cycle per sec = iLO manual reboot sequence in progress Off = Deactivated NIC status LED...
The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem Subsystem LED behavior LED behavior System board 1 flash...
Systems Insight Display LEDs Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Description Description Status Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue...
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Description Description Status Status Power cap LED Off = System is in standby, or no cap is set Solid green = Power cap applied For Networking Choice server models, the embedded NIC ports are not equipped on the server. Therefore, the NIC LEDs on the Systems Insight Display will flash based on the FlexibleLOM network port activity.
Systems Insight Display combined LED descriptions Systems Insight Display combined LED descriptions The combined illumination of the following LEDs indicates a system condition: Systems Insight Display LEDs System power LED Health LED Systems Insight Display Systems Insight Display Health Health System System Status...
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Systems Insight Display Systems Insight Display Health Health System System Status Status LED and color LED and color power LED power LED Power cap (green) — Flashing Waiting for power. green Power cap (green) — Green Power is available. Power cap (flashing —...
Rear panel LEDs Rear panel LEDs Item Item Description Description Status Status Link LED Off = No network link Green = Network link Status LED Off = No network activity Solid green = Link to network Flashing green = Network activity UID LED Off = Deactivated...
System board components System board components Item Item Description Description OCP X16 Slimline Connector System maintenance switch Display port/USB connector Primary (processor 1) PCIe riser connector x2 SATA port 1 NVMe port 8A x1 SATA port 2 Front power/USB 3.1 Gen1 connector Optical/SATA port 3 DIMMs Processor 1...
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Item Item Description Description NVMe port 2C Drive backplane power connector Chassis Intrusion Detection connector Dual USB port Flexible Smart Array connector Tertiary (processor 2) PCI riser connector Secondary (processor 2) PCIe riser connector System battery Serial port connector System board components...
System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. S6 , Off = No function On = Restore default manufacturing settings...
AA = CAS 26-22-22 (for 3DS LRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS). DIMM label identification...
DIMM slot locations DIMM slot locations DIMM slots are numbered sequentially (1 through 16) for each processor. The supported AMP modes use the letter assignments for population guidelines. DIMM slot locations...
Drive bay numbering Drive bay numbering Drive bay numbering depends on how the drive backplanes are connected: To a controller: Embedded controllers use the onboard SATA ports. Type-a controllers install to the type-a smart array connector. Type-p controllers install to a PCIe riser. To a SAS expander: Installs in the primary or secondary PCIe riser Drive bay numbering...
Drive bay numbering: Smart Array controller Drive bay numbering: Smart Array controller When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. 24 SFF 24 SFF 8 SFF 8 SFF...
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8 LFF + Universal media bay, optional 2 SFF, and optical drive 8 LFF + Universal media bay, optional 2 SFF, and optical drive Midplane box LFF Midplane box LFF Midplane box SFF Midplane box SFF Drive bay numbering: Smart Array controller...
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Drive bay numbering: Smart Array controller...
Drive bay numbering: SAS expander Drive bay numbering: SAS expander Drive numbering through a SAS Expander is continuous: SAS expander port 1 always connects to port 1 of the controller. SAS expander port 2 always connects to port 2 of the controller. SAS expander port 3 = drive numbers 1 to 4.
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If a 2 SFF drive cage is connected to SAS expander port 3, then the drive numbers are 1 and 3. 8 LFF front panel 8 LFF front panel 12 LFF front panel 12 LFF front panel Midplane box (LFF) Midplane box (LFF) Drive bay numbering: SAS expander...
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Midplane box (SFF) Midplane box (SFF) 8 SFF 8 SFF Front 12 LFF + Midplane 4 LFF + All rear 2 SFF Front 12 LFF + Midplane 4 LFF + All rear 2 SFF Drive bay numbering: SAS expander...
Drive bay numbering: NVMe drives Drive bay numbering: NVMe drives Server populated with NVMe drives and NVMe risers Drive bay numbering: NVMe drives...
DSC-25 2-port SFP28 card ports and LEDs DSC-25 2-port SFP28 card ports and LEDs Ports Ports Table 1: Ports Table 1: Ports Item Item Port Port Description Description Management port 1GbE RJ45 Network interface port 10/25G SFP+ based Network interface port 10/25G SFP+ based LEDs LEDs...
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Item Item Status Status Description Description SFP Port 2 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green Passing traffic; flashing frequency indicates traffic intensity Solid amber Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green...
Power up the server Power up the server To power up the server, use one of the following methods: Press the Power On/Standby button. Use the virtual power button through iLO. Power up the server...
Power down the server Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: Press and release the Power On/Standby button.
Extending the server from the rack Extending the server from the rack WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is WARNING: adequately stabilized before extending anything from the rack. Procedure Procedure 1.
Secure cables using the cable management arm Secure cables using the cable management arm For rack rail installation instructions, see the documentation that ships with the rack rails. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment: WARNING: Do not insert wrong connectors into ports.
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5. Connect the power cord to the AC power source. Secure cables using the cable management arm...
Removing the server from the rack Removing the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure Procedure 1. Power down the server. 2. Extend the server from the rack .
Remove the access panel Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power WARNING: supplies, and internal system components to cool before touching them. CAUTION: CAUTION: Do not operate the chassis for long periods with the access panel open or removed. Operating the chassis in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Install the access panel Install the access panel Procedure Procedure 1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2.
Removing the fan cage Removing the fan cage CAUTION: CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations.
Installing the fan cage Installing the fan cage CAUTION: CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations.
Removing the air baffle or midplane drive cage Removing the air baffle or midplane drive cage CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any CAUTION: unsaved data in the cache module to be lost. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed.
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Removing the air baffle or midplane drive cage...
Installing the air baffle Installing the air baffle Procedure Procedure 1. Observe the following alerts. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. CAUTION: Do not detach the cable that connects the battery pack to the cache module.
Removing a riser cage Removing a riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power CAUTION: cords before removing or installing the PCI riser cage. Procedure Procedure 1. Power down the server. 2.
Removing a riser slot blank Removing a riser slot blank CAUTION: To prevent improper cooling or thermal damage, the server PCI slots must have an expansion slot blank or CAUTION: an expansion board installed. Procedure Procedure 1. Power down the server. 2.
Releasing the cable management arm Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack. Releasing the cable management arm...
Accessing the Systems Insight Display Accessing the Systems Insight Display The Systems Insight Display is supported only on SFF models. Procedure Procedure 1. Press and release the panel. 2. After the display fully ejects, rotate the display to view the LEDs. Accessing the Systems Insight Display...
Initial system installation Initial system installation Depending on your technical expertise and the complexity of the product, for the initial system installation, select one of the following options: Ordering the HPE Installation Service Setting up the server Initial system installation...
HPE Installation Service HPE Installation Service provides basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE- supported products have been installed by an HPE specialist.
Setting up the server Setting up the server Prerequisites Prerequisites Before setting up the server: Download the latest SPP: http://www.hpe.com/servers/spp/download http://www.hpe.com/servers/spp/download Support validation required Verify that your OS or virtualization software is supported: http://www.hpe.com/info/ossupport http://www.hpe.com/info/ossupport Read the HPE UEFI requirements for ProLiant servers on the HPE website: http://www.hpe.com/support/Gen10UEFI http://www.hpe.com/support/Gen10UEFI If the UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.
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https://<iLO hostname or IP address> Note the following: The iLO hostname is located on the serial number/iLO information pull tab. If a DHCP server assigns the IP address, the IP address appears on the boot screen. If a static IP address is assigned, use that IP address. The default login credentials are located on the serial number/iLO information pull tab.
Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Temperature requirements Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Power requirements Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.
Electrical grounding requirements Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, National Electric Code Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.
Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. If the server is installed higher than chest level, a third person may be required to help align the server.
Rack warnings Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: WARNING: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation.
Preventing electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
POST screen options POST screen options When the server is powered on, the POST screen is displayed. The following options are displayed: System Utilities (F9) Use this option to configure the system BIOS. Intelligent Provisioning (F10) Use this option to deploy an operating system or configure storage. Boot order (F11) Use this option to make a one-time boot selection.
Installing or deploying an operating system Before installing an operating system, observe the following: Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website . If UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.
Hardware options installation Hardware options installation This chapter provides detailed instructions on how to install hardware options. For more information on supported options, see the product QuickSpecs on the HPE ProLiant DL385 Gen10 Plus Server website at: http://www.hpe.com/servers/dl385-gen10plus To view the warranty for your server and supported options, see Warranty information. Hardware options installation...
Introduction Introduction Install any hardware options before initializing the server. If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
Drive guidelines Drive guidelines Depending on the configuration, the server supports SAS, SATA, and NVMe drives. Observe the following general guidelines: The system automatically sets all drive numbers. If only one hard drive is used, install it in the bay with the lowest drive number. For drive numbering, see Drive bay numbering.
Drive bay numbering Drive bay numbering Drive bay numbering depends on how the drive backplanes are connected: To a controller Embedded controllers use the onboard SATA ports. Type-a controllers install to the type-a smart array connector. Type-p controllers install to a PCIe riser. To a SAS expander Installs in the primary or secondary PCIe riser Drive bay numbering...
Installing a hot-plug SAS or SATA drive or an NVMe drive Installing a hot-plug SAS or SATA drive or an NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays CAUTION: are populated with either a component or a blank.
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4. Observe the LED status of the drive. Installing a hot-plug SAS or SATA drive or an NVMe drive...
Power supply option Power supply option WARNING: WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Installing a hot-plug AC power supply Installing a hot-plug AC power supply WARNING: WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.
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power cords and server cables tight enough to cause a crease in the sheathing. b. Secure the power cord with the strain relief strap. Roll the extra length of the strap around the power supply handle. 5. Connect the power cord to the power source. 6.
The DC power supply option kits do not ship with a Power Supply DC cable Kit and may not include a Power Supply Cable Lug kit. The optional DC Cable kit or the optional DC Cable Lug Kit may be purchased directly from Hewlett Packard Enterprise or an authorized HPE reseller.
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2. Remove the ring tongue. 3. Crimp the ring tongue to the ground cable from the -48 V DC power source. Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
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4. Remove the terminal block connector. 5. Loosen the screws on the terminal block connector. Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
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6. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. 7. Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
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8. Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. 9. Install the terminal block connector into the power supply. Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
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10. Secure the power cord, wires, and/or cables in the strain relief strap attached to the power supply handle: a. Unwrap the strain relief strap from the power supply handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never CAUTION: bend power cords and server cables tight enough to cause a crease in the sheathing.
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12. Make sure the -48 V DC power source is off or the PDU breaker is in the off position, and then connect the power cord to the -48 V DC power source or PDU. 13. To supply -48 V to the power supply, turn on the -48 V power source or switch the PDU breaker to the on position. 14.
The DC power supply option kits do not ship with a Power Supply DC cable Kit and may not include a Power Supply Cable Lug kit. The optional DC Cable kit or the optional DC Cable Lug Kit may be purchased directly from Hewlett Packard Enterprise or an authorized HPE reseller.
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2. Remove the clear plastic cover on the side of the power supply. 3. Do the following: a. Remove the grounding screw from the front of the power supply. b. Remove the four screws from the -48 V wire and return wire connectors. Installing the HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
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4. Attach the -48 V wire and the return wire to the connectors as marked and tighten to 0.98 N m (8.68 lb-in) of torque. 5. Attach the ground (earthed) wire to the ground screw and tighten to 1.47 N m (13 lb-in) of torque. Installing the HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
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6. Replace the clear plastic cover on the -48 V and return connectors. 7. Secure the power cord, wires, and/or cables in the strain relief strap attached to the power supply handle: a. Unwrap the strain relief strap from the power supply handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable.
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12. Make sure that the power supply LED is green. Installing the HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
Connecting a DC power cable to a DC power source Connecting a DC power cable to a DC power source WARNING: WARNING: To reduce the risk of electric shock or energy hazards: This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1/IEC 62368-1, the standard for Safety of Information Technology Equipment.
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Connecting a DC power cable to a DC power source...
Installing a Universal Media Bay Installing a Universal Media Bay Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1. Power down the server. 2.
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11. (Optional) Install the optical disc drive. 12. Connect the cables. 13. Install the fan cage. 14. Install the air baffle . 15. Install the access panel . 16. Slide the server into the rack. 17. Connect each power cord to the server. 18.
Installing a front 8NVMe SSD Express Bay drive cage Installing a front 8NVMe SSD Express Bay drive cage Observe the following: The drive cage can be installed in any box. This procedure covers installing the drive cage in box 1. When installing in box 1, the NVMe riser must be installed in the tertiary PCIe slot.
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9. Install the associated NVMe riser . 10. Connect the power cable to the drive backplane power connector . 11. Connect the data cables from the drive backplane to the NVMe riser . 12. Install drives or drive blanks. Installing a front 8NVMe SSD Express Bay drive cage...
Installing a front 6 SFF SAS/SATA + 2 NVMe Premium drive cage Installing a front 6 SFF SAS/SATA + 2 NVMe Premium drive cage The drive cage can be installed in any box. This procedure covers installing the drive cage in box 1. Prerequisites Prerequisites A storage controller and high-performance fans are required when installing this drive cage.
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9. Connect the power cable . 10. Install a storage controller. 11. Connect the data cables from the drive backplane to the controller . 12. Install drives or drive blanks. Installing a front 6 SFF SAS/SATA + 2 NVMe Premium drive cage...
Installing a front 8 SFF SAS/SATA drive cage in box 1 Installing a front 8 SFF SAS/SATA drive cage in box 1 Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-15 Torx screwdriver The components included with the hardware option kit Procedure Procedure...
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9. Connect the power and data cables . 10. Install the fan cage. 11. Install the air baffle . 12. Install the access panel . 13. Slide the server into the rack. 14. Connect each power cord to the server. 15.
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Installing a front 8 SFF SAS/SATA drive cage in box 2 Installing a front 8 SFF SAS/SATA drive cage in box 2 Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-15 Torx screwdriver The components included with the hardware option kit Procedure Procedure...
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9. Connect the power and data cables . 10. Install the fan cage. 11. Install the access panel . 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
Installing a front 2 SFF NVMe/SAS/SATA Premium drive cage Installing a front 2 SFF NVMe/SAS/SATA Premium drive cage Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-10 Torx screwdriver The components included with the hardware option kit This installation requires a universal media bay.
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7. Remove the SFF drive blank from the universal media bay. 8. Install the drive cage into the universal media bay. Installing a front 2 SFF NVMe/SAS/SATA Premium drive cage...
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9. Install the optical disc drive tray. 10. Install the Universal Media Bay . 11. Connect the power and data cables . 12. Install the access panel . 13. Slide the server into the rack. 14. Connect each power cord to the server. 15.
Installing a midplane 4 LFF SAS/SATA drive cage Installing a midplane 4 LFF SAS/SATA drive cage Observe the following: A 1U heatsink is required for each processor when installing this option. If you have a TPM, install it prior to this option. If you have a type-a controller, install it prior to this option.
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7. Connect the power cable to the drive backplane power connector on the system board. 8. If connecting the data cable to the system board or a controller, connect the data cable. 9. Prepare the drive cage for installation by lifting the latches on the drive cage. 10.
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11. Install drives or drive blanks. 12. Push down on the latches to lower the drive cage into place. 13. Connect the power and data cables to the drive backplane. Installing a midplane 4 LFF SAS/SATA drive cage...
Installing a midplane 8 SFF SAS/SATA drive cage Installing a midplane 8 SFF SAS/SATA drive cage Observe the following: A 1U heatsink is required for each processor when installing this option. If you have a TPM, install it prior to this option. If you have a type-a controller, install it prior to this option.
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7. Connect the power cable to the drive backplane power connector on the system board. 8. If connecting the data cable to the system board or a controller, connect the data cable. 9. Prepare the drive cage for installation by lifting the latches on the drive cage. 10.
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11. Install drives or drive blanks. 12. Push down on the latches to lower the drive cage into place. 13. Connect the power and data cables to the drive backplane. Installing a midplane 8 SFF SAS/SATA drive cage...
Installing a rear 2 SFF SAS/SATA drive cage over the power supplies Installing a rear 2 SFF SAS/SATA drive cage over the power supplies Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-10 Torx screwdriver The components included with the hardware option kit The front bays are fully populated with 12 LFF or 24 SFF drives...
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6. Remove the tertiary wall blank. 7. Install the drive cage compatible rear wall. Installing a rear 2 SFF SAS/SATA drive cage over the power supplies...
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8. Install 4 rubber foots on the drive cage. 9. Install the drive cage. Installing a rear 2 SFF SAS/SATA drive cage over the power supplies...
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10. Install drives or drive blanks. 11. Install the secondary rear wall or a secondary riser cage. 12. Cable the drive backplane . 13. Install the access panel . 14. Slide the server into the rack. 15. Connect each power cord to the server. 16.
Installing a rear 2 SFF SAS/SATA drive cage in the primary or secondary riser Installing a rear 2 SFF SAS/SATA drive cage in the primary or secondary riser Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-10 Torx screwdriver The components included with the hardware option kit The front drive bays are fully populated with 12 LFF or 24 SFF drives.
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6. Install a SAS expander or other expansion card, if needed. 7. Install the drive cage. 8. Cable the drive backplane . 9. Install drives or drive blanks . 10. Install the access panel . 11. Slide the server into the rack. 12.
CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of time if the server does CAUTION: not have the optimal number of fans installed. Although the server might boot, Hewlett Packard Enterprise does not recommend operating the server without the required fans installed and operating.
Installing high-performance fans Installing high-performance fans CAUTION: CAUTION: To prevent damage to the server, ensure that all DIMM latches are closed and locked before installing the fans. CAUTION: CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
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7. Install the air baffle . 8. Install the access panel . 9. Install the server into the rack. Installing high-performance fans...
Installing a processor Installing a processor Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-20 Torx screwdriver 1.0 gm (0.5 ml) or two 0.5 gm (0.25 ml) of thermal grease...
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9. Remove the external cap: a. Hold the lift tabs near the front end of the rail frame, and then pivot the rail frame to the vertical position. b. Slide the external cap out of the rail frame. Retain the external cap for future use. 10.
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11. Close the force frame: CAUTION: CAUTION: Do not overtighten the screws as this might damage the system board or the processor socket. a. Pivot the spring loaded force frame downward and hold it down (callout 1). b. Use a T-20 Torx screwdriver to tighten the captive screws in the sequence shown in the following image (callouts 2–4). When using a torque wrench to tighten the screws, apply a torque of 1.58 N⋅m (14 lbf-in).
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CAUTION: CAUTION: Heatsink screws must be tightened and loosened in alternating sequence. Do not overtighten the screws as this might damage the system board or the processor socket. a. Position the heatsink on top of the processor, ensuring that it is properly seated before securing the screws. b.
Installing a 1U or high-performance heatsink This procedure shows a standard heatsink as an example. The installation process is the same for both the standard and high- performance heatsinks. Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Prerequisites...
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c. Place the heatsink on a flat work surface with its contact side facing upward. 8. Use an alcohol wipe to remove the existing thermal grease from the processor. Allow the alcohol to evaporate before continuing. 9. Remove the thermal interface protective cover from the new heatsink. 10.
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11. Do one of the following: Install the air baffle . Perform steps 9–13 of “ Installing a midplane 4 LFF SAS/SATA drive cage ”. 12. Install the access panel . 13. Install the server into the rack. 14. Connect each power cord to the server. 15.
Memory options Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these IMPORTANT: DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type.
DIMM-processor compatibility DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: AMD EPYC processors support DDR4-3200 DIMMS. Mixing DIMM types is not supported. Install only the supported DDR4-3200 DIMMs in the server. DIMM-processor compatibility...
DIMM population information DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/amd-population-rules-Gen10Plus https://www.hpe.com/docs/amd-population-rules-Gen10Plus). DIMM population information...
Memory speed tables Memory speed tables For specific DDR4 server memory speeds, for HPE servers using AMD processors, see the Hewlett Packard Enterprise website (https://www.hpe.com/docs/amd-speed-table-Gen10Plus https://www.hpe.com/docs/amd-speed-table-Gen10Plus). Memory speed tables...
Installing a DIMM Installing a DIMM The server has 32 DIMM slots . Prerequisites Prerequisites Before installing this option, be sure you have the components included with the hardware option kit. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
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9. Install the server into the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server . Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see “Systems Insight Display combined LED descriptions ”.
Type-a controllers install in the type-a storage controller slot. Type-p controllers Type-p controllers install in a PCIe expansion slot. For a complete list of supported storage controller models, see the server QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs).
Installing a storage controller Installing a storage controller Prerequisites Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware option kit. Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.
Energy pack options Energy pack options Hewlett Packard Enterprise offers two centralized backup power source options to back up write cache content on P-class Smart Array controllers in case of an unplanned server power outage. HPE Smart Storage Battery HPE Smart Storage Hybrid Capacitor...
HPE Smart Storage Battery HPE Smart Storage Battery The HPE Smart Storage Battery supports the following devices: HPE Smart Array SR controllers A single 96W battery can support up to 24 devices. After the battery is installed, it might take up to two hours to charge. Controller features requiring backup power are not re-enabled until the battery is capable of supporting the backup power.
HPE Smart Storage Hybrid Capacitor HPE Smart Storage Hybrid Capacitor The HPE Smart Storage Hybrid Capacitor supports the following devices: HPE Smart Array SR controllers The capacitor pack can support up to three devices. This server supports the HPE Smart Storage Hybrid Capacitor with the 145mm cable. Before installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the minimum firmware requirements to support the capacitor pack.
Minimum firmware versions Minimum firmware versions Product Product Minimum firmware version Minimum firmware version HPE ProLiant server system ROM 1.40 HPE Smart Array SR controllers 1.90 Minimum firmware versions...
Installing an energy pack Installing an energy pack Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit Storage controller backup power cable (ships with the storage controller) If you are installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the minimum firmware requirements.
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9. Connect the storage controller backup power cable . 10. Install the fan cage. 11. Do one of the following: Install the air baffle . Install the midplane 4 LFF SAS/SATA drive cage . 12. Install the access panel . 13.
Installing primary and secondary risers Installing primary and secondary risers Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-15 Torx screwdriver The components included with the hardware option kit Procedure Procedure 1. Power down the server. 2.
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9. Connect data cables to the riser or expansion board, if needed. 10. Install the riser cage, if needed. 11. If needed, connect data cables to drive backplanes. Installing primary and secondary risers...
Installing tertiary risers Installing tertiary risers Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure 1. Power down the server. 2.
Installing a secondary riser cage Installing a secondary riser cage Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure 1. Observe the following alert: CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power CAUTION: cords before removing or installing the PCI riser cage.
Installing a tertiary riser cage Installing a tertiary riser cage Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure 1. Observe the following alert. CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power CAUTION: cords before removing or installing the PCI riser cage.
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7. Install the rear blank from the option kit. 8. Install any expansion boards, if needed . 9. Install the tertiary riser cage: Installing a tertiary riser cage...
Installing the 2 NVMe Slim SAS riser option Installing the 2 NVMe Slim SAS riser option Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure...
Installing the 8 NVMe Slim SAS riser option Installing the 8 NVMe Slim SAS riser option The 8NVMe Slim SAS riser can be installed in the primary or secondary position. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-15 Torx screwdriver Procedure...
Supported PCIe form factors Supported PCIe form factors All slots support full-height expansion cards. Use the following information to find supported lengths for each slot. Slot description example Slot description example Item Item Description Description Gen4 signaling rate Physical connector link width Negotiable link width(s) Primary riser connector Primary riser connector...
Installing expansion boards Installing expansion boards WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, WARNING: remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
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7. Install the expansion board. 8. If internal cables are required for the expansion board, connect the cables. 9. Install the riser cage. 10. Install the access panel . Installing expansion boards...
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11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server . Installing expansion boards...
Installing a 12G SAS Expander Card Installing a 12G SAS Expander Card For 24 SFF configurations, install 8 SFF front drive cages in boxes 1 and 2. For configurations including a 2 SFF rear drive cage, install the drive cage over the power supplies. HPE recommends installing the SAS expander card into slot 3 of the primary PCIe riser.
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9. Install the 12G SAS expander card . IMPORTANT: The 12G SAS expander card requires a controller. The server supports embedded, type-a, and type-p IMPORTANT: Smart Array controllers. If using a type-p Smart Array controller, then install the controller in slot 1. 10.
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14. Install the fan cage. 15. Install the air baffle . 16. Install the access panel . 17. Install the server into the rack. 18. Connect each power cord to the server. 19. Connect each power cord to the power source. 20.
Accelerator options This server supports various accelerator options to meet your computational and graphics workload requirements. For a list of supported accelerator models, see the server QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). PCIe workload accelerators – These options are PCIe card‑based, direct‑attach solutions that use solid‑state storage technology directly on the PCI bus to boost I/O performance and reduce latency to scale in line with your processing requirements.
Installing an accelerator or GPU Installing an accelerator or GPU This server supports up to three double-width or five single-width accelerators. The accelerator/GPU can be installed into the primary, secondary, or tertiary position. This procedure shows an installation in the secondary position. However, the same procedure can be used to install in the primary or tertiary position.
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b. Install high-performance heatsinks . 8. Install the air baffle . 9. Remove the PCI riser blank. The secondary PCI riser blank is shown. To install an accelerator in the primary riser cage, see " Removing a riser cage". To install an accelerator in the tertiary riser cage, see " Installing a tertiary riser cage ". 10.
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12. If you are installing an accelerator that requires an auxiliary power cable, connect the power cable from the accelerator to the riser. 13. If you are installing a full-length accelerator, slide the retention clip to the unlocked position. 14. Install the riser cage. Installing an accelerator or GPU...
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15. If you are installing a full-length accelerator, slide the retention clip to the locked position. Installing an accelerator or GPU...
Installing an OCP NIC 3.0 adapter Installing an OCP NIC 3.0 adapter Prerequisites Prerequisites Before you begin this procedure, make sure that you have the following items available: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1.
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8. Connect the power and data cables . 9. Install the access panel . 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server . Installing an OCP NIC 3.0 adapter...
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Installing the Pensando DSP DSC-25 2p SFP28 card Installing the Pensando DSP DSC-25 2p SFP28 card Procedure Procedure 1. Power down the server. 2. Do one of the following: Extend the front drive cages out of the chassis . Remove the server from the rack . Remove the compute module from the enclosure.
8. Install the access panel . 9. Slide the server into the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server . 13. Admit the new DSC-25 card to the Pensando Policy and Services Manager (PSM). For more information, see the PSM Enterprise Edition User Guide .
Installing the Systems Insight Display Installing the Systems Insight Display Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1. Power down the server. 2.
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10 screw removed in step 8. 10. Connect the SID module cable to the power switch/SID module connector. 11. Install the fan cage. 12. Do one of the following: Install the air baffle . Perform steps 9–13 of “ Installing a midplane 4 LFF SAS/SATA drive cage ”. 13.
Installing the chassis intrusion detection switch Installing the chassis intrusion detection switch Prerequisites Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware option kit. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Installing a rear serial port interface Installing a rear serial port interface If a tertiary riser cage is installed, you can install the serial port into slot 6. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit. Procedure Procedure 1.
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6. Install the access panel . 7. Install the server in the rack. 8. Connect each power cord to the server. 9. Connect each power cord to the power source. 10. Power up the server . Installing a rear serial port interface...
3. Retaining the recovery key/password. HPE TPM 2.0 installation is supported with specific operating system support such as Microsoft Windows Server 2012 R2 and later. For more information about operating system support, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs).
Mode after BitLocker detects a possible compromise of system integrity. Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the TPM documentation or the encryption technology feature documentation provided by the operating system.
Installing and enabling the HPE TPM 2.0 Gen10 Plus option Installing and enabling the HPE TPM 2.0 Gen10 Plus option Installing and enabling the HPE TPM 2.0 Gen10 Plus option...
2. Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc). To update the system ROM, follow the instructions on the website.
Installing the TPM board and cover Installing the TPM board and cover Procedure Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the CAUTION: TPM including keys will be erased.
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4. Secure the rivets into place by pushing them firmly through the holes in the TPM cover. 5. Proceed to "Preparing the server for operation." Installing the TPM board and cover...
Preparing the server Preparing the server for operation for operation Procedure Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: Slide or install the server into the rack. Install the server into the enclosure.
Enabling the Trusted Platform Module Enabling the Trusted Platform Module When enabling the Trusted Platform module, observe the following guidelines: By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it. In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 (default) or TPM 1.2.
Enabling the Trusted Platform Module as TPM 2.0 Enabling the Trusted Platform Module as TPM 2.0 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
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Enabling the Trusted Platform Module as TPM 1.2 Enabling the Trusted Platform Module as TPM 1.2 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
Retaining the BitLocker recovery key/password Retaining the BitLocker recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
HPE ProLiant Gen10 Plus DL HPE ProLiant Gen10 Plus DL Servers Storage Cabling Guidelines Servers Storage Cabling Guidelines When installing cables, observe the following: All ports are labeled: System board ports Controller ports 12G SAS Expander ports Most data cables have labels near each connector with destination port information. Some data cables are pre-bent.
Cabling diagrams Cabling diagrams Use the following tables to find cabling information and diagrams. For additional cabling configurations, see https://www.hpe.com/info/proliantcablingmatrix. https://www.hpe.com/info/proliantcablingmatrix Table 3: SAS/SATA options Table 3: SAS/SATA options Option kit Option kit Cable part number Cable part number From From Optical disk drive, Slim SATA 756914-001...
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Table 5: Power Switch, Display, Serial, and USB port cable options Table 5: Power Switch, Display, Serial, and USB port cable options Option kit Option kit Cable part number Cable part number From From Power switch, USB, and thermal P14312-001 SFF Front I/O module Front power/USB 3.1 Gen1 sensor cable...
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Table 9: Straight cable options – OCP Pass Through NVMe Cables (not shown) Table 9: Straight cable options – OCP Pass Through NVMe Cables (not shown) Option kit Option kit Cable part number Cable part number From From OCP Pass Through NVMe P14318-001 NVMe port 8A on the system OCP pass through...
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Option kit Option kit Cable part number Cable part number From From NVMe Direct Connect Cable P22345-001 8 SFF Premium U.3 backplane, NVMe ports 1A and 2A on the system board Box 2, ports 1 and 2 (processor 1) NVMe Direct Connect Cable P22348-001 8 SFF Premium U.3 backplane, HPE DL38X Gen10 Plus AROC to NVMe...
Cable routing: 8 LFF front I/O module to SATA Port Cable routing: 8 LFF front I/O module to SATA Port Cable routing: 8 LFF front I/O module to SATA Port...
Cable routing: 2 SFF Slim SAS Universal Media Bay in box 1 to system board Cable routing: 2 SFF Slim SAS Universal Media Bay in box 1 to system board Cable routing: 2 SFF Slim SAS Universal Media Bay in box 1 to system board...
Cable routing: 2 SFF side by side SATA to system board Cable routing: 2 SFF side by side SATA to system board Cable routing: 2 SFF side by side SATA to system board...
Cable routing: 24 SFF SAS drive options (box 1, box 2, and box 3 to SAS expander) Cable routing: 24 SFF SAS drive options (box 1, box 2, and box 3 to SAS expander) Cable routing: 24 SFF SAS drive options (box 1, box 2, and box 3 to SAS expander)
Cable routing: 8 NVMe Direct Single Processor Solution Cable routing: 8 NVMe Direct Single Processor Solution Item Item Connections Connections NVMe ports 1A and 2A on the system board HPE DL38X Gen10 Plus AROC to NVMe Adapter, port 7A NVMe port 8A on the system board Cable routing: 8 NVMe Direct Single Processor Solution...
Cable routing: 12 LFF drive options (midtray to system board) Cable routing: 12 LFF drive options (midtray to system board) Cable routing: 12 LFF drive options (midtray to system board)
Cable routing: System board processor 1 (ports 1A and 2A) to slotted expansion board Cable routing: System board processor 1 (ports 1A and 2A) to slotted expansion board ports 1-2 in the primary riser ports 1-2 in the primary riser Cable routing: System board processor 1 (ports 1A and 2A) to slotted expansion board ports 1-2 in the primary riser...
Cable routing: SFF Front I/O module to Front power/USB 3.1 Gen1 connector Cable routing: SFF Front I/O module to Front power/USB 3.1 Gen1 connector Cable routing: SFF Front I/O module to Front power/USB 3.1 Gen1 connector...
Cable routing: Systems Insight Display to front power/USB 3.1 Gen1 connector Cable routing: Systems Insight Display to front power/USB 3.1 Gen1 connector Cable routing: Systems Insight Display to front power/USB 3.1 Gen1 connector...
Cable routing: 12 LFF power switch and thermal sensor to system board Cable routing: 12 LFF power switch and thermal sensor to system board Cable routing: 12 LFF power switch and thermal sensor to system board...
Cable routing: 8 LFF front I/O module display port to system board Cable routing: 8 LFF front I/O module display port to system board Cable routing: 8 LFF front I/O module display port to system board...
Cable routing: Universal Media bay external USB to dual USB port on system board Cable routing: Universal Media bay external USB to dual USB port on system board Cable routing: Universal Media bay external USB to dual USB port on system board...
Cable routing: Rear serial port interface (tertiary riser) Cable routing: Rear serial port interface (tertiary riser) Cable routing: Rear serial port interface (tertiary riser)
Cable routing: SFF backplane power cabling to the system board Cable routing: SFF backplane power cabling to the system board Item Drive box Item Drive box Box 1 Box 2 Box 3 Cable routing: SFF backplane power cabling to the system board...
Cable routing: LFF backplane power cabling to the system board Cable routing: LFF backplane power cabling to the system board Item Drive box Item Drive box Box 1 Box 2 Box 3 Cable routing: LFF backplane power cabling to the system board...
Cable routing: 4 LFF backplane and 2 SFF side by side LFF power cable connections to the Cable routing: 4 LFF backplane and 2 SFF side by side LFF power cable connections to the system board system board Cable routing: 4 LFF backplane and 2 SFF side by side LFF power cable connections to the system board...
Server mode Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Software or configuration utility Server mode Server mode Active Health System Online and Offline HPE iLO 5 Online and Offline HPE Smart Storage Administrator...
Product QuickSpecs Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Product QuickSpecs...
Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to:...
Active Health System Active Health System The Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System provides: Continuous health monitoring of over 1600 system parameters Logging of all configuration changes Consolidated health and service alerts with precise time stamps Agentless monitoring that does not affect application performance For more information about the Active Health System, see the iLO user guide at the following website: https://www.hpe.com/support/ilo-docs.
Active Health System data collection Active Health System data collection The Active Health System does not collect information about your operations, finances, customers, employees, or partners. Examples of information that is collected: Server model and serial number Processor model and speed Storage capacity and speed Memory capacity and speed Firmware/BIOS and driver versions and settings...
When you download and send Active Health System data to Hewlett Packard Enterprise, you agree to have the data used for analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy statement, available at https://www.hpe.com/info/privacy.
HPE iLO 5 iLO 5 iLO 5 is a remote server management processor embedded on the system boards of supported HPE servers and compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.
iLO Federation Federation iLO Federation enables you to manage multiple servers from one system using the iLO web interface. When configured for iLO Federation, iLO uses multicast discovery and peer-to-peer communication to enable communication between the systems in iLO Federation groups. When you navigate to one of the iLO Federation pages, a data request is sent from the iLO system running the web interface to its peers, and from those peers to other peers until all data for the selected iLO Federation group is retrieved.
Some servers, such as the XL170r, require an adapter to connect a USB to Ethernet adapter to the iLO Service Port. Hewlett Packard Enterprise recommends the HPE Micro USB to USB Adapter (part number 789904-B21). When you use the iLO Service Port: Actions are logged in the iLO event log.
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HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server. To learn more about the iLO RESTful API, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/restfulinterface/docs https://www.hpe.com/support/restfulinterface/docs).
RESTful Interface Tool RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.
iLO Amplifier Pack iLO Amplifier Pack iLO Amplifier Pack is an advanced server inventory, firmware and driver update solution that enables rapid discovery, detailed inventory reporting, firmware, and driver updates by leveraging iLO advanced functionality. iLO Amplifier Pack performs rapid server discovery and inventory for thousands of supported servers for the purpose of updating firmware and drivers at scale.
Integrated Management Log Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with one-minute granularity. You can view recorded events in the IML in several ways, including the following: From within HPE SIM From within the UEFI System Utilities From within the Embedded UEFI shell...
Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software. Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant (SPP).
Advanced license provides security features that help ensure protection, detection, and recovery from advanced cyber attacks. For more information, see the HPE Gen10 and Gen10 Plus Security Reference Guide at Hewlett Packard Enterprise Support Center Hewlett Packard Enterprise Support Center .
This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments. For more information or to download the STK, see the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
(HPC) Linux applications. The HPE Message Passing Interface leverages a scalable MPI library and takes advantage of the underlying server infrastructure by boosting performance of existing MPI applications on Hewlett Packard Enterprise HPC clusters without requiring recompilation. For more information, see the HPE Message Passing Interface documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/software/mpi...
HPE Performance Cluster Manager HPE Performance Cluster Manager is a point of contact for the deployment, system management, monitoring, and reporting on the HPE cluster system. For more information, see the HPE Performance Cluster Manager documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/software/hpcm https://www.hpe.com/software/hpcm).
UEFI System Utilities UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: Configuring system devices and installed options. Enabling and disabling system features. Displaying system information.
Selecting the boot mode Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, NVMe Boot and Boot from URL Fibre Channel/FCoE Scan Policy...
Remote Console. You can configure Secure Boot: Using the System Utilities options described in the following sections. Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/info/redfish https://www.hpe.com/info/redfish).
Launching the Embedded UEFI Shell Launching the Embedded UEFI Shell Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.
HPE Smart Storage Administrator HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.
Smart Storage Administrator Smart Storage Administrator SSA is the main tool for configuring arrays on these controllers. It exists in three interface formats: the SSA GUI, the SSA CLI, and SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format. The diagnostic features in SSA are also available in the standalone software Smart Storage Administrator Diagnostics Utility CLI.
HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance...
USB support USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. USB support...
External USB functionality External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities.
Redundant ROM support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.
Safety and security benefits Safety and security benefits When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.
Updating firmware or system ROM Updating firmware or system ROM To update firmware or system ROM, use one of the following methods: The Firmware Update option in the System Utilities. The fwupdate command in the Embedded UEFI Shell. Service Pack for ProLiant (SPP) HPE online flash components Moonshot Component Pack Updating firmware or system ROM...
Service Pack for ProLiant Service Pack for ProLiant SPP is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure. SPP, along with SUM and SUT, provides Smart Update system maintenance tools that systematically update HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.
Smart Update Manager Smart Update Manager SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of HPE ProLiant, HPE BladeSystem, HPE Synergy, HPE Superdome Flex servers, and HPE Apollo servers, infrastructure, and associated options. SUM identifies associated nodes you can update at the same time to avoid interdependency issues.
Integrated Smart Update Tools Integrated Smart Update Tools Integrated Smart Update Tools (SUT) is the smart update solution for performing online firmware and driver updates. SUT is used with iLO 4, iLO 5, and with update solutions (management appliances such as iLO Amplifier Pack or HPE OneView and Smart Update Manager to stage, install, and activate firmware and driver updates.
Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center. 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.
Updating the firmware from the UEFI Embedded Shell Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media.
Online Flash components Online Flash components This component provides updated system firmware that can be installed directly on supported operating systems. Additionally, when used in conjunction with SUM, this Smart Component allows the user to update firmware on remote servers from a central location. This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update.
Create a custom SPP download Download Smart Update Manager for Linux Download specific drivers To locate the drivers for a server, go to the Hewlett Packard Enterprise Support Center website Hewlett Packard Enterprise Support Center website , and then search for the product name/number.
For system software and firmware updates, use one of the following sources: Download the SPP from the Hewlett Packard Enterprise website (https://www.hpe.com/servers/spp/download https://www.hpe.com/servers/spp/download). Download individual drivers, firmware, or other system software components from the server product page in the Hewlett Packard Enterprise Support Center website ( https://www.hpe.com/support/hpesc...
Operating system version support Operating system version support For information about specific versions of a supported operating system, refer to the operating system support matrix operating system support matrix . Operating system version support...
HPE Pointnext Portfolio HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.
Proactive notifications Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: Hardware, firmware, and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
NMI functionality NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.
Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events. To access troubleshooting resources for your product, see the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
System battery information System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: Do not attempt to recharge the battery.
Replace the system battery Replace the system battery Prerequisites Prerequisites Before you perform this procedure make sure you have a small flat-bladed, nonconductive tool available. Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Mechanical specifications Mechanical specifications Specification Specification Value Value Height 87.50 mm (3.44 in) Depth, SFF 711.20 mm (28.00 in) Depth, LFF 749.30 mm (29.50 in) Width 445.40 mm (17.54 in) Weight, SFF minimum 16.05 kg (35.38 lb) Weight, SFF maximum 28.60 kg (63.05 lb) Weight, LFF minimum 22.50 kg (49.60 lb) Weight, LFF maximum 34.80 kg (76.72 lb) Mechanical specifications...
HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise Hewlett Packard Enterprise website website.
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HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
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HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...
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HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
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HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current...
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HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 22.1 A at -40 VDC input...
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current...
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 1600 W Flex Slot -48 VDC Hot-plug Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC Rated input frequency Nominal input current 44.2 A DC at -40 VDC input 36.6 A DC at -48 VDC input 24.4 A DC at -72 VDC input...
Websites Websites General websites General websites Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix https://www.hpe.com/storage/spock https://www.hpe.com/storage/spock Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites Product websites HPE ProLiant DL385 Gen10 Plus Server product page http://www.hpe.com/servers/dl385-gen10plus HPE ProLiant DL385 Gen10 Plus Server user documents http://www.hpe.com/info/dl385gen10plus-docs...
Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Information to collect Information to collect...
Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Accessing updates...
Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties https://www.hpe.com/support/Networking-Warranties Warranty information...
Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach...
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments.
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