Page 1 HPE ProLiant DL345 Gen10 Plus Server User Guide HPE ProLiant DL345 Gen10 Plus Server User Guide Part Number: 30-88209EEE-002 Published: August 2021 Edition: 2...
Page 2 U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.
Page 3: Table Of Contents
Table of contents Table of contents 1 Component identification 1.1 Front panel components 1.2 Front panel LEDs and buttons 1.2.1 UID button functionality 1.2.2 Front panel LED power fault codes 1.3 Rear panel components 1.4 Rear panel LEDs 1.5 System board components 1.5.1 System maintenance switch descriptions 1.5.2 DIMM slot locations 1.5.3 DIMM label identification...
Page 4 3.2.4 Electrical grounding requirements 3.3 Rack warnings and cautions 3.4 Server warnings and cautions 3.5 Electrostatic discharge 3.6 POST screen options 4 Hardware options installation 4.1 Hardware option installation guidelines 4.2 Rack rail option 4.3 Cable management arm option 4.4 Installing the bezel and bezel lock 4.5 Drive options 4.5.1 Drive installation guidelines 4.5.2 Installing a hot-plug SAS, SATA or NVMe drive...
Page 5 4.15.5 Installing an accelerator or GPU 4.16 M.2 SSD options 4.16.1 Installing the M.2 SATA SSD enablement option 4.16.2 Installing the HPE NS204i-p NVMe OS Boot Device option 4.17 Installing an OCP NIC 3.0 adapter 4.18 Installing the chassis intrusion detection switch 4.19 Installing the serial port option 4.20 HPE Trusted Platform Module 2.0 Gen10 Plus option 4.20.1 Overview...
Page 6 5.2.2.18 8 SFF Basic U.3x1 to PCIe x16 or x32 Ttri-mode controller in secondary riser cabling 5.2.2.19 8 SFF Basic U.3x1 Box2 and Box3 to type-a tri-mode controller cabling 5.2.2.20 24 SFF NVMe x4 Premium U.2/U.3 cabling 5.2.2.21 8 SFF NVMe x4 Box 3 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling 5.2.2.22 8 SFF NVMe x4 Box 2 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling 5.2.2.23 8 SFF NVMe x4 Box 1 Premium U.2/U.3 to x32 tri-mode controller in secondary riser cabling 5.2.2.24 8 SFF NVMe x2 Box 3 Premium U.2/U.3 to x16 or x32 tri-mode controller in primary riser cabling...
Page 7 6.12 Smart Storage Administrator 6.13 HPE InfoSight for servers 6.14 USB support 6.14.1 External USB functionality 6.15 Redundant ROM support 6.15.1 Safety and security benefits 6.16 Keeping the system current 6.16.1 Updating firmware or system ROM 6.16.1.1 Service Pack for ProLiant 6.16.1.1.1 Introduction to Smart Update Manager 6.16.1.1.2 Integrated Smart Update Tools 6.16.1.2 Updating firmware from the System Utilities...
Page 8 12 Support and other resources 12.1 Accessing Hewlett Packard Enterprise Support 12.2 Accessing updates 12.3 Customer self repair 12.4 Remote support 12.5 Documentation feedback...
Page 9: Component Identification
Component identification Component identification This chapter describes the external and internal server features and components. Component identification...
Page 10: Front Panel Components
Front panel components Front panel components SFF front panel components SFF front panel components Item Description Item Description Box 1 Box 2 Box 3 Serial number/iLO information pull tab iLO Service port USB 3.0 port The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label.
Page 11: Front Panel Leds And Buttons
Front panel LEDs and buttons Front panel LEDs and buttons SFF front panel LEDs and buttons SFF front panel LEDs and buttons LFF front panel LEDs and buttons LFF front panel LEDs and buttons Item Item Description Description Status Status Definition Definition Power On/Standby...
Page 12 Item Item Description Description Status Status Definition Definition Health LED Solid green Normal Flashing green iLO is rebooting Flashing amber System degraded Flashing red System critical NIC status LED Solid green Linked to network Flashing green Network active No network activity UID button/LED Solid blue Activated...
Page 13: Uid Button Functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 14: Front Panel Led Power Fault Codes
Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem Subsystem LED behavior LED behavior System board 1 flash...
Page 15: Rear Panel Components
Rear panel components Rear panel components Item Item Description Description Slot 1 PCIe4 x16 (16, 8, 4, 1) Slot 2 PCIe4 x16 (16, 8, 4, 1) Box 4 Slot 3 PCIe4 x8 (8, 4, 1) or PCIe4 x16 (16, 8, 4, 1) Slot 4 PCIe4 x8 (8, 4, 1) Flex Slot power supply 1 Flex Slot power supply 2 (optional)
Page 16: Rear Panel Leds
Rear panel LEDs Rear panel LEDs Item Item Status Status Definition Definition iLO link Solid green Network link No network link iLO status Solid green Linked to network Flashing green Network active No network activity Solid blue Activated Flashing blue 1 flash per sec = Remote management or firmware upgrade in progress 4 flashes per sec = iLO manual reboot sequence initiated...
Page 17: System Board Components
System board components System board components Item Item Description Description Serial port connector Secondary PCIe4 riser connector System maintenance switch Storage controller backup power connector 2 Graphics card power connector 2 Primary PCIe4 riser connector System battery NVMe port 6A OCP NIC 3.0 slot OCP NIC 3.0 x16 upgrade connector Internal USB 3.0 port...
Page 18 Item Item Description Description NVMe port 5A Front I/O connector Fan connector 6 Graphics card power connector 1 Fan connector 5 Not for use in this server TPM connector Fan connector 4 Fan connector 3 NVMe port 3A NVMe port 1A Fan connector 2 NVMe port 2A Not for use in this server...
Page 19: System Maintenance Switch Descriptions
System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO 5 security is enabled. On = iLO 5 security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1 , 2 , 3 Off = No function On = Restore default manufacturing settings...
Page 20: Dimm Slot Locations
DIMM slot locations DIMM slot locations DIMM slots are numbered sequentially (1 through 16). The supported Advance Memory Protection (AMP) modes use the letter assignments for population guidelines. The arrow points to the front of the server. DIMM slot locations...
Page 21: Dimm Label Identification
AA = CAS 26-22-22 (for 3DS LRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS). DIMM label identification...
Page 22: Processor And Socket Components
Processor and socket components Processor and socket components Item Item Description Description Pin field Rail frame Carrier frame Processor Force frame Captive screws (Torx T-20) Processor and socket components...
Page 23: Drive Box Numbering
Drive box numbering Drive box numbering Front SFF drive box numbering (SAS/SATA/NVMe) Front SFF drive box numbering (SAS/SATA/NVMe) Item Description Item Description Box 1 Box 2 Box 3 Front LFF drive box numbering (SAS/SATA) Front LFF drive box numbering (SAS/SATA) Item Description Item Description...
Page 24: Drive Bay Numbering
Drive bay numbering Drive bay numbering The drive bay numbering depends on where the drive backplanes are connected: To a storage controller: Embedded HPE SR100i Gen10 Plus Software RAID controller using the onboard SATA/NVMe ports Type-a and type-p storage controller ports To a SAS expander (installed in the primary riser) Drive bay numbering...
Page 25: Drive Bay Numbering: Storage Controller
Drive bay numbering: Storage controller Drive bay numbering: Storage controller When the drive backplane is connected directly to a storage controller, the drive numbering in each drive box starts at 1. Front SFF drive numbering Front SFF drive numbering Front LFF drive numbering Front LFF drive numbering Rear SFF drive numbering Rear SFF drive numbering...
Page 26: Drive Bay Numbering: Sas Expander
Drive bay numbering: SAS expander Drive bay numbering: SAS expander When the drive backplane is connected to the SAS expander, the drive numbering is continuous across all the drive boxes. SAS expander port 1 always connects to the controller port 1. SAS expander port 2 always connects to the controller port 2.
Page 27 HPE Basic Drive LED definitions Basic Drive LED definitions LFF low-profile drive carrier low-profile drive carrier The LFF low-profile drive carrier supports hot-plug SAS and SATA drives. SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, and NVMe drives. Item Item Status...
Page 28: Hpe Basic Drive Led Definitions
HPE Basic Drive LED definitions...
Page 29: 2-Port Sfp28 Card Ports And Leds
DSC-25 2-port SFP28 card ports and LEDs DSC-25 2-port SFP28 card ports and LEDs Ports Ports Table 1: Ports Table 1: Ports Item Item Port Port Description Description Management port 1GbE RJ45 Network interface port 10/25G SFP+ based Network interface port 10/25G SFP+ based LEDs LEDs...
Page 30 Item Item Status Status Description Description SFP Port 2 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green Passing traffic; flashing frequency indicates traffic intensity Solid amber Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green...
Page 31: Hpe Ns204I-P Nvme Os Boot Device Components
HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device components components Item Item Description Description Drive bay 1 Drive bay 2 Thermal interface pad with removable liner M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device components...
Page 32: Hpe Ns204I-P Nvme Os Boot Device Led Definitions
HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device LED definitions LED definitions Item Item Description Fault LED status Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure Bay 2 LED Amber: Drive failure HPE NS204i-p NVMe OS Boot Device LED definitions...
Page 33: Fan Bay Numbering
Fan bay numbering Fan bay numbering The arrow points to the front of the server. Fan bay numbering...
Page 34: Operations
Operations Operations This chapter describes the hardware operations carried out prior to and after installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure. Before performing these hardware operations, review: Rack warnings and cautions Server warnings and cautions Operations...
Page 35: Removing And Replacing The Front Bezel
Removing and replacing the front bezel Removing and replacing the front bezel Procedure Procedure 1. If installed, remove the Kensington security lock. 2. Remove the front bezel. To replace the component, reverse the removal procedure. Removing and replacing the front bezel...
Page 36: Power Up The Server
Power up the server Power up the server To power up the server, use one of the following methods: Press the Power On/Standby button. Use the virtual power button through iLO. Power up the server...
Page 37: Power Down The Server
Power down the server Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: Press and release the Power On/Standby button.
Page 38: Releasing The Cable Management Arm
Releasing the cable management arm Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack. Releasing the cable management arm...
Page 39: Extending The Server From The Rack
Extending the server from the rack Extending the server from the rack WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is WARNING: adequately stabilized before extending anything from the rack. Procedure Procedure 1.
Page 40: Removing The Server From The Rack
Prerequisites Before you perform this procedure, review the: Rack warnings and cautions Server warnings and cautions A fully populated chassis is heavy. Hewlett Packard Enterprise recommends removing the external chassis components before removing the chassis from the rack. Procedure Procedure 1.
Page 41: Remove The Access Panel
Remove the access panel Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power WARNING: supplies, and internal system components to cool before touching them. CAUTION: CAUTION: Do not operate the chassis for long periods with the access panel open or removed. Operating the chassis in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Page 42: Install The Access Panel
Install the access panel Install the access panel Procedure Procedure 1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2.
Page 43: Removing The Fan Cage
Removing the fan cage Removing the fan cage Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
Page 44: Removing And Replacing The Air Baffle
Removing and replacing the air baffle Removing and replacing the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Procedure Procedure 1.
Page 45: Removing A Riser Cage
Removing a riser cage Removing a riser cage Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
Page 46 Removing a riser cage...
Page 47: Removing A Riser Slot Blank
Removing a riser slot blank Removing a riser slot blank CAUTION: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCIe slots have either an expansion slot cover or an expansion board installed. Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
Page 48: Setup
Setup Setup This chapter describes the initial setup procedure for the server. As well as general operational requirements and safety reminders. Setup...
Page 49: Initial System Installation
Initial system installation Initial system installation Depending on your technical expertise and the complexity of the product, for the initial system installation, select one of the following options: Ordering the HPE Installation Service Setting up the server Initial system installation...
Page 50: Hpe Installation Service
HPE Installation Service HPE Installation Service provides basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE- supported products have been installed by an HPE specialist.
Page 51: Setting Up The Server
Setting up the server Setting up the server Prerequisites Prerequisites Before setting up the server: Download the latest SPP: https://www.hpe.com/servers/spp/download https://www.hpe.com/servers/spp/download You might be prompted for your HPE Passport credentials. Verify that your OS or virtualization software is supported: https://www.hpe.com/info/ossupport https://www.hpe.com/info/ossupport Review the UEFI Deployment Guide for HPE ProLiant Gen10 Servers and HPE Synergy: https://www.hpe.com/support/UEFIGen10-DG-en...
Page 52 b. Using a browser, navigate to the iLO web interface, and then log in. https://<iLO hostname or IP address> Note the following: The iLO hostname is on the serial number/ iLO information pull tab. If a DHCP server assigns the IP address, the IP address appears on the boot screen. If a static IP address is assigned, use that IP address.
Page 53 9. Deploy an OS or virtualization software. Do one of the following: Press F10 at the POST screen. For Intelligent Provisioning 3.30 and later, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode. After you have selected a mode, you must reprovision the server to change the mode that launches when you boot to F10.
Page 54: Operational Requirements
Operational requirements Operational requirements Operational requirements...
Page 55: Space And Airflow Requirements
Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Page 56: Temperature Requirements
Temperature requirements Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Page 57: Power Requirements
Power requirements Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.
Page 58: Electrical Grounding Requirements
Electrical grounding requirements Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, National Electric Code Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.
Page 59: Rack Warnings And Cautions
Rack warnings and cautions Rack warnings and cautions WARNING: WARNING: When all components are removed, the server weighs 12.57 kg (27.71 lb). When all components are installed, the server can weigh up to 26.28 kg (57.94 lb). Before configuring your rack solution, be sure to check the rack manufacturer weight limits and specifications.
Page 60 Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors. Rack warnings and cautions...
Page 61: Server Warnings And Cautions
CAUTION: CAUTION: To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server data before installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in CAUTION: this manner results in improper airflow and improper cooling that can lead to thermal damage.
Page 62: Electrostatic Discharge
Electrostatic discharge Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the system or component.
Page 63: Post Screen Options
POST screen options POST screen options When the server is powered on, the POST screen is displayed. The following options are displayed: System Utilities (F9) Use this option to configure the system BIOS. Intelligent Provisioning (F10) Use this option to deploy an operating system or configure storage. Boot menu (F11) Use this option to make a one-time boot selection.
Page 64: Hardware Options Installation
Hardware options installation Hardware options installation This chapter provides detailed instructions on how to install hardware options. For more information on supported options, see the product QuickSpecs on the HPE ProLiant DL345 Gen10 Plus Server website at: https://www.hpe.com/servers/dl345-gen10-plus https://www.hpe.com/servers/dl345-gen10-plus To view the warranty for your server and supported options, see Warranty information.
Page 65: Hardware Option Installation Guidelines
Hardware option installation guidelines Hardware option installation guidelines WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation CAUTION: procedure.
Page 66: Rack Rail Option
Rack rail option Rack rail option The rack rail option can be installed in round-hole, square-hole, or threaded-hole racks. For installation instructions, see the Hewlett Packard Enterprise website: https://www.hpe.com/support/DL385Gen10Plus-rack https://www.hpe.com/support/DL385Gen10Plus-rack Rack rail option...
Page 67: Cable Management Arm Option
Install the cable management arm (CMA) option to manage the cables connected to the back of the server. The CMA also allows extending the server from the rack without powering down the server or disconnecting the rear cables. For installation instructions, see the Hewlett Packard Enterprise website: https://www.hpe.com/support/DL385Gen10Plus-cma https://www.hpe.com/support/DL385Gen10Plus-cma...
Page 68: Installing The Bezel And Bezel Lock
Installing the bezel and bezel lock Installing the bezel and bezel lock Installing the bezel and bezel lock...
Page 69: Drive Options
Drive options Drive options Depending on the drive backplane installed, the server supports the following drive types: Hot-plug LFF SATA and SAS drives Hot-plug SFF SATA, SAS, U.2 NVMe, and U.3 NVMe drives The embedded HPE SR100i Gen10 Plus Software RAID Controller supports direct attached SATA and NVMe drives. Software RAID is supported in specific drive bays.
Page 70: Drive Installation Guidelines
Drive installation guidelines Drive installation guidelines Observe the following general guidelines: The system automatically sets all drive numbers. CAUTION: CAUTION: When a server is purchased without any drive installed, some drive bays might be empty while other drive bays might be populated with drive blanks. To maintain proper system cooling, do not operate the server without a drive or a drive blank installed.
Page 71: Installing A Hot-Plug Sas, Sata Or Nvme Drive
Installing a hot-plug SAS, SATA or NVMe drive Installing a hot-plug SAS, SATA or NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays CAUTION: are populated with either a component or a blank. Procedure Procedure 1.
Page 72 3. Install the drive. LFF drive SFF drive 4. Determine the status of the drive from the drive LED definitions . 5. To configure drive arrays, see the following documentation for detailed instructions: HPE SR Gen10 Plus Software RAID User Guide at https://www.hpe.com/support/SSC-SRGen10Plus-ug https://www.hpe.com/support/SSC-SRGen10Plus-ug HPE SmartRAID SR Gen10 Plus Controller User Guide at https://www.hpe.com/info/SmartRAID-Gen10Plus-UG https://www.hpe.com/info/SmartRAID-Gen10Plus-UG...
Page 73: Power Supply Options
Power supply options Power supply options Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the supported power supplies. Power supply options...
Page 74: Hot-Plug Power Supply Calculations
Hot-plug power supply calculations Hot-plug power supply calculations For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/poweradvisor/online https://www.hpe.com/info/poweradvisor/online). Hot-plug power supply calculations...
Page 75: Power Supply Warnings And Cautions
Power supply warnings and cautions Power supply warnings and cautions WARNING: WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Page 76: Installing A Hot-Plug Ac Power Supply
Installing a hot-plug AC power supply Installing a hot-plug AC power supply WARNING: WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.
Page 77 power cords and server cables tight enough to cause a crease in the sheathing. b. Secure the power cord with the strain relief strap. Roll the extra length of the strap around the power supply handle. 5. Connect the power cord to the power source. 6.
Page 78: Installing The Hpe 800 W Flex Slot -48 Vdc Hot-Plug Power Supply
The DC power supply option kits do not ship with a Power Supply DC cable Kit and may not include a Power Supply Cable Lug kit. The optional DC Cable kit or the optional DC Cable Lug Kit may be purchased directly from Hewlett Packard Enterprise or an authorized HPE reseller.
Page 79 2. Remove the ring tongue. 3. Crimp the ring tongue to the ground cable from the -48 V DC power source. Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
Page 80 4. Remove the terminal block connector. 5. Loosen the screws on the terminal block connector. Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
Page 81 6. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. 7. Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
Page 82 8. Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. 9. Install the terminal block connector into the power supply. Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
Page 83 10. Secure the power cord, wires, and/or cables in the strain relief strap attached to the power supply handle: a. Unwrap the strain relief strap from the power supply handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never CAUTION: bend power cords and server cables tight enough to cause a crease in the sheathing.
Page 84 12. Make sure the -48 V DC power source is off or the PDU breaker is in the off position, and then connect the power cord to the -48 V DC power source or PDU. 13. To supply -48 V to the power supply, turn on the -48 V power source or switch the PDU breaker to the on position. 14.
Page 85: Installing The Hpe 1600 W Flex Slot -48 Vdc Hot-Plug Power Supply
The DC power supply option kits do not ship with a Power Supply DC cable Kit and may not include a Power Supply Cable Lug kit. The optional DC Cable kit or the optional DC Cable Lug Kit may be purchased directly from Hewlett Packard Enterprise or an authorized HPE reseller.
Page 86 2. Remove the clear plastic cover on the side of the power supply. 3. Do the following: a. Remove the grounding screw from the front of the power supply. b. Remove the four screws from the -48 V wire and return wire connectors. Installing the HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
Page 87 4. Attach the -48 V wire and the return wire to the connectors as marked and tighten to 0.98 N m (8.68 lb-in) of torque. 5. Attach the ground (earthed) wire to the ground screw and tighten to 1.47 N m (13 lb-in) of torque. Installing the HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
Page 88 6. Replace the clear plastic cover on the -48 V and return connectors. 7. Secure the power cord, wires, and/or cables in the strain relief strap attached to the power supply handle: a. Unwrap the strain relief strap from the power supply handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable.
Page 89 12. Make sure that the power supply LED is green. Installing the HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
Page 90: Connecting A Dc Power Cable To A Dc Power Source
Connecting a DC power cable to a DC power source Connecting a DC power cable to a DC power source WARNING: WARNING: To reduce the risk of electric shock or energy hazards: This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1/IEC 62368-1, the standard for Safety of Information Technology Equipment.
Page 91 Connecting a DC power cable to a DC power source...
Page 92: Installing A Front 8 Sff Drive Cage Option
Installing a front 8 SFF drive cage option Installing a front 8 SFF drive cage option Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: High-performance fans are required if installing a premium drive cage. T-10 Torx screwdriver T-15 Torx screwdriver Procedure...
Page 93 11. Install the drive cage. 12. Cable the drive backplane . 13. Install drives. 14. Install the fan cage. 15. Install the air baffle. 16. Install the access panel . 17. Install the server into the rack. 18. Connect each power cord to the server. 19.
Page 94: Installing The Rear 2 Sff Drive Backplane Option
Installing the rear 2 SFF drive backplane option Installing the rear 2 SFF drive backplane option Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-10 Torx screwdriver T-15 Torx screwdriver Procedure Procedure 1.
Page 95 10. Install the secondary riser cage. 11. Cable the drive backplane . 12. Install drives. 13. Install the air baffle. 14. Install the access panel . 15. Install the server into the rack. 16. Connect each power cord to the server. 17.
Page 96: Installing The Front 4 Lff Drive Backplane Option
Installing the front 4 LFF drive backplane option Installing the front 4 LFF drive backplane option Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Observe the following alerts. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
Page 97 12. Disconnect all cables connected to the LFF drive backplane assembly. 13. Remove the LFF backplane assembly. 14. Install the LFF drive cage backplane. Installing the front 4 LFF drive backplane option...
Page 98 15. Reinstall the LFF drive backplane assembly. 16. Reconnect the right ear cable to the system board. 17. Cable the drive backplane . 18. Install drives. 19. Install the fan cage. 20. Install the air baffle. 21. Install the access panel . 22.
Page 99: Fan Option
Fan option Fan option Fans are required in all bays. A fan failure or missing fan causes a loss of redundancy. A second fan failure or missing fan causes an orderly shutdown of the server. The following hardware requires the high-performance fans: The following drive configurations: 12 LFF SAS/SATA 24 SFF SAS/SATA/NVMe...
Page 100: Installing High-Performance Fans
Installing high-performance fans Installing high-performance fans CAUTION: CAUTION: To prevent damage to the server, ensure that all DIMM latches are closed and locked before installing the fans. CAUTION: CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Page 101 8. Install the access panel . 9. Install the server into the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server . Installing high-performance fans...
Page 102: Memory Options
Memory options Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these IMPORTANT: DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type.
Page 103: Dimm-Processor Compatibility
DIMM-processor compatibility DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: AMD EPYC processors support DDR4-3200 DIMMS. Mixing DIMM types is not supported. Install only the supported DDR4-3200 DIMMs in the server. DIMM-processor compatibility...
Page 104: Dimm Population Information
DIMM population information DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/amd-population-rules-Gen10Plus https://www.hpe.com/docs/amd-population-rules-Gen10Plus). DIMM population information...
Page 105: Hpe Smartmemory Speed Information
HPE SmartMemory speed information HPE SmartMemory speed information For more information about memory speed information in HPE servers using AMD processors, see the Hewlett Packard Enterprise website (https://www.hpe.com/docs/amd-speed-table-Gen10Plus https://www.hpe.com/docs/amd-speed-table-Gen10Plus). HPE SmartMemory speed information...
Page 106: Installing A Dimm
Installing a DIMM Installing a DIMM Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
Page 107: Storage Controller Options
Storage controller options Storage controller options This server supports the following storage controllers: Embedded HPE SR100i Gen10 Plus Software RAID controller: Supports direct attached SATA and NVMe drives. Software RAID is supported in specific drive bays. Supports SATA and NVMe software RAID. For more information on software RAID configuration, see the HPE SR Gen10 Plus Software RAID User Guide at https://www.hpe.com/support/SSC-SRGen10Plus-ug https://www.hpe.com/support/SSC-SRGen10Plus-ug.
Page 108: Installing A Storage Controller
Installing a storage controller Installing a storage controller IMPORTANT: Tri-mode storage controllers are not supported in a server using an AMD EPYC 7002 processor. IMPORTANT: Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1.
Page 109 15. Connect each power cord to the power source. 16. Power up the server . Installing a storage controller...
Page 110: Energy Pack Options
One energy pack option can support multiple devices. An energy pack option is required for 900 series controllers. Once installed, the status of the energy pack displays in HPE iLO. For more information, see the HPE iLO user guide on the Hewlett Packard Enterprise Hewlett Packard Enterprise website.
Page 111 HPE Smart Storage Battery Smart Storage Battery The HPE Smart Storage Battery supports the following devices: HPE Smart Array SR controllers HPE Smart Array MR controllers A single 96W battery can support up to 24 devices. After the battery is installed, it might take up to two hours to charge. Controller features requiring backup power are not re-enabled until the battery is capable of supporting the backup power.
Page 112: Hpe Smart Storage Hybrid Capacitor
HPE Smart Storage Hybrid Capacitor HPE Smart Storage Hybrid Capacitor The HPE Smart Storage Hybrid Capacitor supports the following devices: HPE SmartRAID SR controllers HPE MegaRAID MR controllers The capacitor pack can support up to two devices. This server supports the HPE Smart Storage Hybrid Capacitor with the 145mm cable. Before installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the minimum firmware requirements to support the capacitor pack.
Page 113: Installing An Energy Pack
Installing an energy pack Installing an energy pack Prerequisites Prerequisites Before proceeding the installation, observe following guidelines: Make sure that you have the storage controller backup power cable (ships with the storage controller). Make sure that a compatible type-p storage controller is installed . Procedure Procedure 1.
Page 114 10. Connect the storage controller backup power cable . 11. Install the fan cage. 12. Install the air baffle. 13. Install the access panel . 14. Install the server into the rack. 15. Connect each power cord to the server. 16.
Page 115: Riser And Riser Cage Options
Riser and riser cage options Riser and riser cage options Riser and riser cage options...
Page 116: Installing Primary Risers
Installing primary risers Installing primary risers Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3. Remove all power: a.
Page 117 9. Install any expansion boards, if needed . 10. Connect data cables to the riser or expansion board, if needed. 11. Install the riser cage. 12. Connect data cables to drive backplanes, if needed. 13. Install the access panel . 14.
Page 118: Installing Secondary Risers
Installing secondary risers Installing secondary risers Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3. Remove all power: a.
Page 119 8. Install the riser. 9. Install any expansion boards, if needed . 10. Connect data cables to the riser or expansion board, if needed. 11. Install the riser cage. 12. Connect data cables to drive backplanes, if needed. 13. Install the access panel . 14.
Page 120: Expansion Slots
Expansion slots Expansion slots Expansion slots...
Page 121: Supported Pcie Form Factors
Supported PCIe form factors Supported PCIe form factors All slots support full-height expansion cards. Use the following information to find supported lengths for each slot. Slot description example Slot description example Item Description Item Description Gen4 signaling rate Physical connector link width Negotiable link width(s) Primary riser connector Primary riser connector...
Page 122: Installing Expansion Boards
Installing expansion boards Installing expansion boards WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, WARNING: remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
Page 123 9. If internal cables are required for the expansion board, connect the cables. 10. Install the riser cage. 11. Install the access panel . 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
Page 124: Installing A 12G Sas Expander Card
Installing a 12G SAS Expander Card Installing a 12G SAS Expander Card The SAS expander option is only supported in the 24 SFF drive configuration. Install the SAS expander card into slot 2 of the primary PCIe riser. To ensure that cables are connected correctly, observe the labels on the cable and port. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available:...
Page 125: Accelerator Options
Accelerator options This server supports various accelerator options to meet your computational and graphics workload requirements. For a list of supported accelerator models, see the server QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). PCIe workload accelerators – These options are PCIe card‑based, direct‑attach solutions that use solid‑state storage technology directly on the PCI bus to boost I/O performance and reduce latency to scale in line with your processing requirements.
Page 126: Installing An Accelerator Or Gpu
Installing an accelerator or GPU Installing an accelerator or GPU Prerequisites Prerequisites Before you install this option, make sure that you have the following items available: The components included with the hardware option kit T-10 Torx screwdriver High-performance fans The accelerator/GPU can be installed into the primary or secondary risers. This procedure shows an installation in the primary position. However, the same procedure can be used to install in the secondary riser.
Page 127 11. Connect the power cables to the systemboard. The cable illustrated in blue is a Y-cable to support 2 accelerators in primary riser 12. Install the air baffle . 13. If you are installing a full-length accelerator, slide the retention clip to the unlocked position. Installing an accelerator or GPU...
Page 128 14. Install the riser cage. 15. Connect the power cable to the accelerator. The cable illustrated in blue is a Y-cable to support 2 accelerators in primary riser 16. After installing a full-lenght accelerator, slide the retention clip to the locked position. Installing an accelerator or GPU...
Page 129 The installation is complete. Installing an accelerator or GPU...
Page 130: Ssd Options
M.2 SSD options M.2 SSD options The server supports the installation of M.2 SATA and NVMe SSD options for: Booting up from flash solution Data backup/redundancy M.2 SSD options...
Page 131: Installing The M.2 Sata Ssd Enablement Option
Installing the M.2 SATA SSD enablement option Installing the M.2 SATA SSD enablement option The M.2 SATA SSD enablement option includes a PCIe3 x8 add-in card (AIC) that supports two M.2 2280 SATA SSDs. This AIC is only compatible with Windows operating systems. CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive...
Page 132 9. Remove the access panel . 10. Remove the air baffle . 11. Identify the riser slot compatible with the add-in card . 12. To install the add-in card in the primary riser, do the following: a. Remove the primary riser cage. b.
Page 133 Installing the HPE Installing the HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device option option Prerequisites Prerequisites Before beginning installation, ensure that the server is updated with the latest operating system firmware and drivers. Procedure Procedure Installing drives onto the boot device Installing drives onto the boot device 1.
Page 134: Installing The Hpe Ns204I-P Nvme Os Boot Device Option
Extend the server from the rack . Remove the server from the rack . 7. Remove the access panel . 8. Remove the air baffle . 9. Select an available PCIe expansion slot that is x8 physical size and x4 electrical . 10.
Page 135: Installing An Ocp Nic 3.0 Adapter
Installing an OCP NIC 3.0 adapter Installing an OCP NIC 3.0 adapter Prerequisites Prerequisites Before you begin this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3.
Page 136 9. If you are installing an OCP NIC 3.0 x16 adapter, connect the OCP bandwidth upgrade cable . 10. Install the primary riser. 11. Install the access panel . 12. Install the server into the rack. 13. Connect each power cord to the server. 14.
Page 137: Installing The Chassis Intrusion Detection Switch
Installing the chassis intrusion detection switch Installing the chassis intrusion detection switch Prerequisites Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware option kit. Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3.
Page 138: Installing The Serial Port Option
Installing the serial port option Installing the serial port option Prerequisites Prerequisites Before you perform this procedure, make sure that you have a hex screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3.
Page 139 10. Install the secondary riser cage. 11. Install the access panel . 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server . 16.
Page 140: Hpe Trusted Platform Module 2.0 Gen10 Plus Option
HPE Trusted Platform Module 2.0 Gen10 Plus option HPE Trusted Platform Module 2.0 Gen10 Plus option HPE Trusted Platform Module 2.0 Gen10 Plus option...
Page 141: Overview
3. Retaining the recovery key/password. HPE TPM 2.0 installation is supported with specific operating system support such as Microsoft Windows Server 2012 R2 and later. For more information about operating system support, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs).
Page 142: Hpe Trusted Platform Module 2.0 Guidelines
Mode after BitLocker detects a possible compromise of system integrity. Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the TPM documentation or the encryption technology feature documentation provided by the operating system.
Page 143: Installing And Enabling The Hpe Tpm 2.0 Gen10 Plus Option
Installing and enabling the HPE TPM 2.0 Gen10 Plus option Installing and enabling the HPE TPM 2.0 Gen10 Plus option Installing and enabling the HPE TPM 2.0 Gen10 Plus option...
Page 144: Installing The Trusted Platform Module Board
Installing the Trusted Platform Module board Installing the Trusted Platform Module board Installing the Trusted Platform Module board...
Page 145: Preparing The Server For Installation
Procedure Procedure 1. Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc). To update the system ROM, follow the instructions on the website. 2. Power down the server.
Page 146: Installing The Tpm Board And Cover
Installing the TPM board and cover Installing the TPM board and cover Procedure Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the CAUTION: TPM including keys will be erased.
Page 147 4. Secure the rivets into place by pushing them firmly through the holes in the TPM cover. 5. Proceed to "Preparing the server for operation." Installing the TPM board and cover...
Page 148: Preparing The Server For Operation
Preparing the server Preparing the server for operation for operation Procedure Procedure 1. Install the air baffle 2. Install the access panel . 3. Install the server into the rack. 4. Connect each power cord to the server. 5. Connect each power cord to the power source. 6.
Page 149: Enabling The Trusted Platform Module
Enabling the Trusted Platform Module Enabling the Trusted Platform Module When enabling the Trusted Platform module, observe the following guidelines: By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it. In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 (default) or TPM 1.2.
Page 150: Enabling The Trusted Platform Module As Tpm 2.0
Enabling the Trusted Platform Module as TPM 2.0 Enabling the Trusted Platform Module as TPM 2.0 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
Page 151 Enabling the Trusted Platform Module as TPM 1.2 Enabling the Trusted Platform Module as TPM 1.2 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
Page 152: Retaining The Bitlocker Recovery Key/Password
Retaining the BitLocker recovery key/password Retaining the BitLocker recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
Page 153: Cabling
Cabling Cabling This chapter includes cabling guidelines and diagrams for internal component cabling. Cabling...
Page 154: Cabling Guidelines
Cabling guidelines Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the system cables are black. Observe the following guidelines when working with system cables. Before connecting cables Before connecting cables Note the port labels on the PCA components.
Page 155 Remove cables that are no longer being used. Retaining them inside the system can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Cabling guidelines...
Page 156: Storage Cabling
Storage cabling Storage cabling Storage cabling...
Page 157: Drive Power Cabling
Drive power cabling Drive power cabling Drive power cabling...
Page 158: Lff Drive Power Cabling
12 LFF drive power cabling 12 LFF drive power cabling Description Description 4LFF BOX1 to power connector (J37) 4LFF BOX2 to power connector (J68) 4LFF BOX3 to power connector (J42) 12 LFF drive power cabling...
Page 159: Sff Drive Power Cabling
24 SFF drive power cabling 24 SFF drive power cabling Description Description 8SFF BOX1 to power connector (J37) 8SFF BOX2 to power connector (J68) 8SFF BOX3 to power connector (J42) 24 SFF drive power cabling...
Page 160 2 SFF drive power cabling 2 SFF drive power cabling 2 SFF drive power cabling...
Page 161: Storage Controller Cabling
Storage controller cabling Storage controller cabling Storage controller cabling...
Page 162: Lff Sata Box 2 And Box 3 To System Board Connector (J17) Cabling
8 LFF SATA Box 2 and Box 3 to system board connector (J17) cabling 8 LFF SATA Box 2 and Box 3 to system board connector (J17) cabling 8 LFF SATA Box 2 and Box 3 to system board connector (J17) cabling...
Page 163: Lff Sas/Sata Box 2 And Box 3 To Type-A Controller Cabling
8 LFF SAS/SATA Box 2 and Box 3 to type-a controller cabling 8 LFF SAS/SATA Box 2 and Box 3 to type-a controller cabling Description Description Box 2 to controller port 2 Box 3 to controller port 1 8 LFF SAS/SATA Box 2 and Box 3 to type-a controller cabling...
Page 164: Lff Sas/Sata To P816-A Controller Cabling
12 LFF SAS/SATA to P816-a controller cabling 12 LFF SAS/SATA to P816-a controller cabling Item Item Description Description Orange Box 2 to controller port 2 Orange Box 3 to controller port 1 Blue Box 1 to controller port 3 12 LFF SAS/SATA to P816-a controller cabling...
Page 165: Lff Sas/Sata + 2Sff To P816-A Controller Cabling
12 LFF SAS/SATA + 2SFF to P816-a controller cabling 12 LFF SAS/SATA + 2SFF to P816-a controller cabling Item Item Description Description Orange Box 2 to controller port 2 Orange Box 3 to controller port 1 Blue Box 1 to controller port 3 Pink Box 4 to controller port 4 12 LFF SAS/SATA + 2SFF to P816-a controller cabling...
Page 166: Sff Sata Box 3 To System Board Connector (J17) Cabling
8 SFF SATA Box 3 to system board connector (J17) cabling 8 SFF SATA Box 3 to system board connector (J17) cabling 8 SFF SATA Box 3 to system board connector (J17) cabling...
Page 167: Sff Sas/Sata Box 3 To Type-A Controller Cabling
8 SFF SAS/SATA Box 3 to type-a controller cabling 8 SFF SAS/SATA Box 3 to type-a controller cabling Description Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 8 SFF SAS/SATA Box 3 to type-a controller cabling...
Page 168: Sff Sas/Sata Box 3 To Pcie Controller Cabling
8 SFF SAS/SATA Box 3 to PCIe controller cabling 8 SFF SAS/SATA Box 3 to PCIe controller cabling Description Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 8 SFF SAS/SATA Box 3 to PCIe controller cabling...
Page 169: Sff Sas/Sata Box 2 To Type-A Controller (E208I-A/E408I-A) Cabling
8 SFF SAS/SATA Box 2 to type-a controller (E208i-a/E408i-a) cabling 8 SFF SAS/SATA Box 2 to type-a controller (E208i-a/E408i-a) cabling Description Description Box 2 port 1 to controller port 1 Box 2 port 2 to controller port 2 8 SFF SAS/SATA Box 2 to type-a controller (E208i-a/E408i-a) cabling...
Page 170: Sff Sas/Sata Box 2 To Type-A Controller (P816I-A) Cabling
8 SFF SAS/SATA Box 2 to type-a controller (P816i-a) cabling 8 SFF SAS/SATA Box 2 to type-a controller (P816i-a) cabling Description Description Box 2 port 1 to controller port 3 Box 2 port 2 to controller port 4 8 SFF SAS/SATA Box 2 to type-a controller (P816i-a) cabling...
Page 171: Sff Sas/Sata Box 1 To Type-A Controller Cabling
8 SFF SAS/SATA Box 1 to type-a controller cabling 8 SFF SAS/SATA Box 1 to type-a controller cabling Description Description Box 1 port 1 to controller port 1 Box 1 port 2 to controller port 2 8 SFF SAS/SATA Box 1 to type-a controller cabling...
Page 172: Sff Sas/Sata Box 2 And Box 3 To P816I-A Controller Cabling
16 SFF SAS/SATA Box 2 and Box 3 to P816i-a controller cabling 16 SFF SAS/SATA Box 2 and Box 3 to P816i-a controller cabling Item Item Description Description Blue Box 2 port 1 to controller port 3 Blue Box 2 port 2 to controller port 4 Orange Box 3 port 1 to controller port 1 Orange...
Page 173: Sff Sas/Sata To Sas Expander Cabling
24 SFF SAS/SATA to SAS expander cabling 24 SFF SAS/SATA to SAS expander cabling Item Item Description Description Orange Box 1 port 1 to SAS expander port 3 Orange Box 1 port 2 to SAS expander port 4 Blue Box 2 port 1 to SAS expander port 5 Blue Box 2 port 2 to SAS expander port 6 Blue...
Page 174: Sff Nvme X4 Box 2 Cabling
8 SFF NVMe x4 Box 2 cabling 8 SFF NVMe x4 Box 2 cabling Item Item Description Description Orange Box 2 port 1 to system board J17 (port 8A) Orange Box 2 port 2 to system board J18 (port 5A) Orange Box 2 port 3 to system board J67 (port 4A) Blue...
Page 175: Sff Sas/Sata Box 1 And Box 3 To P816I-A Controller Cabling
16 SFF SAS/SATA Box 1 and Box 3 to P816i-a controller cabling 16 SFF SAS/SATA Box 1 and Box 3 to P816i-a controller cabling Item Item Description Description Blue Box 1 port 1 to controller port 3 Blue Box 1 port 2 to controller port 4 Orange Box 3 port 1 to controller port 1 Orange...
Page 176: Sff Nvme X4 Box 1 And Box 2 Cabling
16 SFF NVMe x4 Box 1 and Box 2 cabling 16 SFF NVMe x4 Box 1 and Box 2 cabling Item Item Description Description Orange Box 1 port 1 to AROC 1 port NVMe adapter Orange Box 1 port 2 to system board J59 (port 2A) Orange Box 1 port 3 to system board J56 (port 1A) Orange...
Page 177: Sff Sas/Sata Box 4 To Sas Expander Port 9 Cabling
2 SFF SAS/SATA Box 4 to SAS expander port 9 cabling 2 SFF SAS/SATA Box 4 to SAS expander port 9 cabling 2 SFF SAS/SATA Box 4 to SAS expander port 9 cabling...
Page 178: Sff Basic U.3X1 To Pcie X16 Or X32 Tri-Mode Controller In Primary Riser Cabling
8 SFF Basic U.3x1 to PCIe x16 or x32 tri-mode controller in primary riser cabling 8 SFF Basic U.3x1 to PCIe x16 or x32 tri-mode controller in primary riser cabling Item Item Description Description Pink Box 1 port 1 to x16 controller port 1 or x32 controller port 4 Blue Box 2 port 1 to x16 controller port 2 or x32 controller port 3 Orange...
Page 179: Sff Basic U.3X1 To Pcie X16 Or X32 Ttri-Mode Controller In Secondary Riser Cabling
8 SFF Basic U.3x1 to PCIe x16 or x32 Ttri-mode controller in secondary riser cabling 8 SFF Basic U.3x1 to PCIe x16 or x32 Ttri-mode controller in secondary riser cabling Item Item Description Description Orange Box 1 port 1 to x16 controller port 1 or x32 controller port 4 Blue Box 2 port 1 to x16 controller port 2 or x32 controller port 3 Pink...
Page 180: Sff Basic U.3X1 Box2 And Box3 To Type-A Tri-Mode Controller Cabling
8 SFF Basic U.3x1 Box2 and Box3 to type-a tri-mode controller cabling 8 SFF Basic U.3x1 Box2 and Box3 to type-a tri-mode controller cabling Item Item Description Description Blue Box 2 port 1 to controller port 2 Orange Box 3 port 1 to controller port 1 8 SFF Basic U.3x1 Box2 and Box3 to type-a tri-mode controller cabling...
Page 181: Sff Nvme X4 Premium U.2/U.3 Cabling
24 SFF NVMe x4 Premium U.2/U.3 cabling 24 SFF NVMe x4 Premium U.2/U.3 cabling Item Item Description Description Orange Box 1 port 1 to secondary riser J2 (port 2B) Blue Box 1 port 2 to secondary riser J1 (port 1B) Blue Box 1 port 3 to to AROC 1 port NVMe adapter Blue...
Page 182: Sff Nvme X4 Box 3 Premium U.2/U.3 To X32 Tri-Mode Controller In Primary Riser Cabling
8 SFF NVMe x4 Box 3 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling 8 SFF NVMe x4 Box 3 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling Description Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 Box 3 port 3 to controller port 3 Box 3 port 4 to controller port 4...
Page 183: Sff Nvme X4 Box 2 Premium U.2/U.3 To X32 Tri-Mode Controller In Primary Riser Cabling
8 SFF NVMe x4 Box 2 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling 8 SFF NVMe x4 Box 2 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling Description Description Box 2 port 1 to controller port 1 Box 2 port 2 to controller port 2 Box 2 port 3 to controller port 3 Box 2 port 4 to controller port 4...
Page 184: Sff Nvme X4 Box 1 Premium U.2/U.3 To X32 Tri-Mode Controller In Secondary Riser Cabling
8 SFF NVMe x4 Box 1 Premium U.2/U.3 to x32 tri-mode controller in secondary riser 8 SFF NVMe x4 Box 1 Premium U.2/U.3 to x32 tri-mode controller in secondary riser cabling cabling Description Description Box 1 port 1 to controller port 1 Box 1 port 2 to controller port 2 Box 1 port 3 to controller port 3 Box 1 port 4 to controller port 4...
Page 185: Sff Nvme X2 Box 3 Premium U.2/U.3 To X16 Or X32 Tri-Mode Controller In Primary Riser Cabling
8 SFF NVMe x2 Box 3 Premium U.2/U.3 to x16 or x32 tri-mode controller in primary riser 8 SFF NVMe x2 Box 3 Premium U.2/U.3 to x16 or x32 tri-mode controller in primary riser cabling cabling Item Item Description Description Orange Box 3 port 1/2 to controller port 1 Blue...
Page 186: Sff Nvme X2 Box 2 Premium U.2/U.3 To X16 Or X32 Tri-Mode Controller Cabling
8 SFF NVMe x2 Box 2 Premium U.2/U.3 to x16 or x32 tri-mode controller cabling 8 SFF NVMe x2 Box 2 Premium U.2/U.3 to x16 or x32 tri-mode controller cabling Item Item Description Description Orange Box 2 port 1/2 to x16 port 1 or x32 port 3 controller in primary or secondary riser Blue Box 2 port 3/4 to x16 port 2 or x32 port 4 controller in primary or...
Page 187: Sff Nvme X2 Box 1 Premium U.2/U.3 To X16 Or X32 Tri-Mode Controller In Secondary Riser Cabling
8 SFF NVMe x2 Box 1 Premium U.2/U.3 to x16 or x32 tri-mode controller in secondary 8 SFF NVMe x2 Box 1 Premium U.2/U.3 to x16 or x32 tri-mode controller in secondary riser cabling riser cabling Item Item Description Description Orange Box 1 port 1/2 to controller port 1 Blue...
Page 188: Sff Sas/Sata Box 4 To System Board J1 (Port 9A) Cabling
2 SFF SAS/SATA Box 4 to system board J1 (port 9A) cabling 2 SFF SAS/SATA Box 4 to system board J1 (port 9A) cabling 2 SFF SAS/SATA Box 4 to system board J1 (port 9A) cabling...
Page 189: Sff Sas/Sata Box 4 To Type-A Controller Cabling
2 SFF SAS/SATA Box 4 to type-a controller cabling 2 SFF SAS/SATA Box 4 to type-a controller cabling Description Description Box 4 port 1 to controller port 1, 2, 3, or 4 2 SFF SAS/SATA Box 4 to type-a controller cabling...
Page 190: Sff Nvme Box 4 To Tri-Mode Controller Cabling
2 SFF NVMe Box 4 to tri-mode controller cabling 2 SFF NVMe Box 4 to tri-mode controller cabling Description Description Box 4 port 1 to x16 port 1 or x32 port 2 controller in primary or secondary riser 2 SFF NVMe Box 4 to tri-mode controller cabling...
Page 191: Energy Pack Cabling
Energy pack cabling Energy pack cabling Energy pack cabling...
Page 192: Storage Controller Backup Power Cabling
Storage controller backup power cabling Storage controller backup power cabling The exact route of the storage controller backup power cabling will depend on: The riser slot where the controller is installed. The location of the storage controller backup power connector on the controller. Use the following diagrams for reference only.
Page 193 Storage controller backup power cabling...
Page 194: Sata Ssd Cabling
M.2 SATA SSD cabling M.2 SATA SSD cabling M.2 SATA SSD cabling...
Page 195: Accelerator Or Gpu Power Cabling
Accelerator or GPU power cabling Accelerator or GPU power cabling Item Item Description Description Orange Low performance Blue High and low performance Y-cable to support 2 accelerators in primary riser cage Accelerator or GPU power cabling...
Page 196: Fan Cabling
Fan cabling Fan cabling Fan cabling...
Page 197: Ocp Bandwidth Upgrade Cabling
OCP bandwidth upgrade cabling OCP bandwidth upgrade cabling OCP bandwidth upgrade cabling...
Page 198: Serial Port Cabling
Serial port cabling Serial port cabling Serial port cabling...
Page 199: Chassis Intrusion Detection Switch Cabling
Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling...
Page 200: Front I/O Cabling
Front I/O cabling Front I/O cabling Front I/O cabling...
Page 201: Software And Configuration Utilities
Software and configuration utilities Software and configuration utilities Software and configuration utilities...
Page 202: Server Mode
Server mode Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Software or configuration utility Server mode Server mode Active Health System Online and Offline HPE iLO 5 Online and Offline Smart Storage Administrator...
Page 203: Product Quickspecs
Product QuickSpecs Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Product QuickSpecs...
Page 204: Active Health System Viewer
Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to:...
Page 205: Active Health System
Active Health System Active Health System The Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System provides: Continuous health monitoring of over 1600 system parameters Logging of all configuration changes Consolidated health and service alerts with precise time stamps Agentless monitoring that does not affect application performance For more information about the Active Health System, see the iLO user guide at the following website: https://www.hpe.com/support/ilo-docs.
Page 206: Active Health System Data Collection
Active Health System data collection Active Health System data collection The Active Health System does not collect information about your operations, finances, customers, employees, or partners. Examples of information that is collected: Server model and serial number Processor model and speed Storage capacity and speed Memory capacity and speed Firmware/BIOS and driver versions and settings...
Page 207: Active Health System Log
When you download and send Active Health System data to Hewlett Packard Enterprise, you agree to have the data used for analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy statement, available at https://www.hpe.com/info/privacy.
Page 208: Hpe Ilo 5
HPE iLO 5 iLO 5 iLO 5 is a remote server management processor embedded on the system boards of supported HPE servers and compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.
Page 209: Ilo Federation
iLO Federation Federation iLO Federation enables you to manage multiple servers from one system using the iLO web interface. When configured for iLO Federation, iLO uses multicast discovery and peer-to-peer communication to enable communication between the systems in iLO Federation groups. When you navigate to one of the iLO Federation pages, a data request is sent from the iLO system running the web interface to its peers, and from those peers to other peers until all data for the selected iLO Federation group is retrieved.
Page 210: Ilo Restful Api
HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server. To learn more about the iLO RESTful API, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/restfulinterface/docs https://www.hpe.com/support/restfulinterface/docs).
Page 211: Restful Interface Tool
RESTful Interface Tool RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.
Page 212: Ilo Amplifier Pack
iLO Amplifier Pack iLO Amplifier Pack iLO Amplifier Pack is an advanced server inventory, firmware and driver update solution that enables rapid discovery, detailed inventory reporting, firmware, and driver updates by leveraging iLO advanced functionality. iLO Amplifier Pack performs rapid server discovery and inventory for thousands of supported servers for the purpose of updating firmware and drivers at scale.
Page 213: Integrated Management Log
Integrated Management Log Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with one-minute granularity. You can view recorded events in the IML in several ways, including the following: From within HPE SIM From within the UEFI System Utilities From within the Embedded UEFI shell...
Page 214: Intelligent Provisioning
Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software. Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant (SPP).
Page 215: Management Security
Advanced license provides security features that help ensure protection, detection, and recovery from advanced cyber attacks. For more information, see the HPE Gen10 and Gen10 Plus Security Reference Guide at Hewlett Packard Enterprise Support Center Hewlett Packard Enterprise Support Center .
Page 216: Scripting Toolkit For Windows And Linux
This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments. For more information or to download the STK, see the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 217: Hpe Message Passing Interface
(HPC) Linux applications. The HPE Message Passing Interface leverages a scalable MPI library and takes advantage of the underlying server infrastructure by boosting performance of existing MPI applications on Hewlett Packard Enterprise HPC clusters without requiring recompilation. For more information, see the HPE Message Passing Interface documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/software/mpi...
Page 218: Hpe Performance Cluster Manager
HPE Performance Cluster Manager HPE Performance Cluster Manager is a point of contact for the deployment, system management, monitoring, and reporting on the HPE cluster system. For more information, see the HPE Performance Cluster Manager documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/software/hpcm https://www.hpe.com/software/hpcm).
Page 219: Uefi System Utilities
UEFI System Utilities UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: Configuring system devices and installed options. Enabling and disabling system features. Displaying system information.
Page 220: Selecting The Boot Mode
Selecting the boot mode Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, NVMe Boot and Boot from URL Fibre Channel/FCoE Scan Policy...
Page 221: Secure Boot
Remote Console. You can configure Secure Boot: Using the System Utilities options described in the following sections. Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/info/redfish https://www.hpe.com/info/redfish).
Page 222: Launching The Embedded Uefi Shell
Launching the Embedded UEFI Shell Launching the Embedded UEFI Shell Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.
Page 223: Smart Storage Administrator
Smart Storage Administrator Smart Storage Administrator SSA is the main tool for configuring arrays on these controllers. It exists in three interface formats: the SSA GUI, the SSA CLI, and SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format. The diagnostic features in SSA are also available in the standalone software Smart Storage Administrator Diagnostics Utility CLI.
Page 224: Hpe Infosight For Servers
HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance...
Page 225: Usb Support
USB support USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. USB support...
Page 226: External Usb Functionality
External USB functionality External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities.
Page 227: Redundant Rom Support
Redundant ROM support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.
Page 228: Safety And Security Benefits
Safety and security benefits Safety and security benefits When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.
Page 229: Keeping The System Current
Keeping the system current Keeping the system current Keeping the system current...
Page 230: Updating Firmware Or System Rom
Updating firmware or system ROM Updating firmware or system ROM To update firmware or system ROM, use one of the following methods: The Firmware Update option in the System Utilities. The fwupdate command in the Embedded UEFI Shell. Service Pack for ProLiant (SPP) HPE online flash components Moonshot Component Pack Updating firmware or system ROM...
Page 231: Service Pack For Proliant
Service Pack for ProLiant Service Pack for ProLiant SPP is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure. SPP, along with SUM and iSUT, provides Smart Update system maintenance tools that systematically update HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.
Page 232: Introduction To Smart Update Manager
Introduction to Smart Update Manager Introduction to Smart Update Manager SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of HPE ProLiant, HPE BladeSystem, HPE Synergy, HPE Superdome Flex servers, and HPE Apollo servers, infrastructure, and associated options. SUM identifies associated nodes you can update at the same time to avoid interdependency issues.
Page 233: Integrated Smart Update Tools
Integrated Smart Update Tools Integrated Smart Update Tools Integrated Smart Update Tools (iSUT) is the smart update solution for performing online firmware and driver updates. iSUT is used with iLO 4, iLO 5, and with update solutions (management appliances such as iLO Amplifier Pack or HPE OneView and Smart Update Manager (SUM) to stage, install, and activate firmware and driver updates.
Page 234: Updating Firmware From The System Utilities
Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center. 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.
Page 235: Updating The Firmware From The Uefi Embedded Shell
Updating the firmware from the UEFI Embedded Shell Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media.
Page 236: Online Flash Components
Online Flash components Online Flash components This component provides updated system firmware that can be installed directly on supported operating systems. Additionally, when used in conjunction with SUM, this Smart Component allows the user to update firmware on remote servers from a central location. This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update.
Page 237: Drivers
Create a custom SPP download Download Smart Update Manager for Linux Download specific drivers To locate the drivers for a server, go to the Hewlett Packard Enterprise Support Center website Hewlett Packard Enterprise Support Center website , and then search for the product name/number.
Page 238: Software And Firmware
For system software and firmware updates, use one of the following sources: Download the SPP from the Hewlett Packard Enterprise website (https://www.hpe.com/servers/spp/download https://www.hpe.com/servers/spp/download). Download individual drivers, firmware, or other system software components from the server product page in the Hewlett Packard Enterprise Support Center website ( https://www.hpe.com/support/hpesc...
Page 239: Operating System Version Support
Operating system version support Operating system version support For information about specific versions of a supported operating system, refer to the operating system support matrix operating system support matrix . Operating system version support...
Page 240: Hpe Pointnext Portfolio
HPE Pointnext Portfolio HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.
Page 241: Proactive Notifications
Proactive notifications Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: Hardware, firmware, and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 242: Troubleshooting
Troubleshooting Troubleshooting Troubleshooting...
Page 243: Nmi Functionality
NMI functionality NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.
Page 244: Troubleshooting Resources
Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events. To access troubleshooting resources for your product, see the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 245: System Battery Replacement
System battery replacement System battery replacement System battery replacement...
Page 246: System Battery Information
System battery information System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: Do not attempt to recharge the battery.
Page 247: Replace The System Battery
Replace the system battery Replace the system battery Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
Page 248 10. Install the secondary riser cage. 11. Install the access panel . 12. Install the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server . For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Page 249: Safety, Warranty, And Regulatory Information
Safety, warranty, and regulatory information Safety, warranty, and regulatory information Safety, warranty, and regulatory information...
Page 250: Regulatory Information
Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach...
Page 251: Notices For Eurasian Economic Union
Notices for Eurasian Economic Union Manufacturer and Local Representative Information Manufacturer and Local Representative Information Manufacturer information: Manufacturer information: Hewlett Packard Enterprise, 6280 America Center Drive, San Jose, CA 95002 U.S. Local representative information Russian: Local representative information Russian: Russia Russia ООО...
Page 252: Turkey Rohs Material Content Declaration
Turkey RoHS material content declaration Turkey RoHS material content declaration Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur Turkey RoHS material content declaration...
Page 253: Ukraine Rohs Material Content Declaration
Ukraine RoHS material content declaration Ukraine RoHS material content declaration Ukraine RoHS material content declaration...
Page 254: Warranty Information
Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties https://www.hpe.com/support/Networking-Warranties Warranty information...
Page 255: Specifications
Specifications Specifications Specifications...
Page 256: Environmental Specifications
(95° to 104°F) at sea level with an altitude derating of 1.0°C per every 175 m (1.8°F per every 574 ft) above 900 m (2,953 ft) to a maximum of 3,050 m (10,000 ft). The approved hardware configurations for this system are listed at the Hewlett Packard Enterprise Hewlett Packard Enterprise website.
Page 257: Limited Ambient Temperature Limitation For Specific Drive Configurations
Limited ambient temperature limitation for specific drive configurations Limited ambient temperature limitation for specific drive configurations When either hardware option is installed, observe the following ambient temperature values: 280 W processor: 25°C (77°F) Rear 2 SFF NVMe drive: 30°C (86°F) The above temperature values require the high-performance fans to be installed.
Page 258: Mechanical Specifications
Mechanical specifications Mechanical specifications Specification Specification Value Value Height 8.75 cm (3.46 in) Depth, SFF 71.36 cm (28.09 in) Depth, LFF 75.08 cm (29.56 in) Width 44.54 cm (17.54 in) Weight, SFF minimum 11.66 kg (25.71 lb) Weight, SFF maximum 24.20 kg (53.35 lb) Weight, LFF minimum 12.57 kg (27.71 lb) Weight, LFF maximum 26.28 kg (57.94 lb) Mechanical specifications...
Page 259: Power Supply Specifications
HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise Hewlett Packard Enterprise website website.
Page 260 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
Page 261 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...
Page 262 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
Page 263 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current...
Page 264 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 22.1 A at -40 VDC input...
Page 265: Hpe 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current...
Page 266: Hpe 1600 W Flex Slot -48 Vdc Hot-Plug Power Supply
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 1600 W Flex Slot -48 VDC Hot-plug Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC Rated input frequency Nominal input current 44.2 A DC at -40 VDC input 36.6 A DC at -48 VDC input 24.4 A DC at -72 VDC input...
Page 267: Websites
Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites Product websites HPE ProLiant DL345 Gen10 Plus Server product page https://www.hpe.com/servers/dl345-gen10-plus https://www.hpe.com/servers/dl345-gen10-plus HPE ProLiant DL345 Gen10 Plus Server user documents https://www.hpe.com/info/dl345gen10plus-docs https://www.hpe.com/info/dl345gen10plus-docs...
Page 268 Support and other resources Support and other resources Support and other resources...
Page 269 Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Information to collect Information to collect...
Page 270 Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Accessing updates...
Page 271 Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR.
Page 272 Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
Page 273 Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments.

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