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HPE ProLiant DL360 Gen10 Plus Server User Guide
HPE ProLiant DL360 Gen10 Plus Server User Guide
Part Number: 30-3C49FD5E-001
Published: May 2021
Edition: 1

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Summary of Contents for Hewlett Packard Enterprise ProLiant DL360 Gen10 Plus

  • Page 1 HPE ProLiant DL360 Gen10 Plus Server User Guide HPE ProLiant DL360 Gen10 Plus Server User Guide Part Number: 30-3C49FD5E-001 Published: May 2021 Edition: 1...
  • Page 2 U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.
  • Page 3: Table Of Contents

    Table of contents Table of contents 1 Component identification 1.1 Front panel components 1.2 Front panel LEDs and buttons 1.2.1 UID button functionality 1.2.2 Front panel LED power fault codes 1.2.3 Systems Insight Display LEDs 1.2.4 Systems Insight Display combined LED descriptions 1.3 Rear panel components 1.4 Rear panel LEDs 1.5 System board components...
  • Page 4 3.9 Selecting boot options in UEFI Boot Mode 3.10 Selecting boot options 3.11 Registering the server 4 Hardware options installation 4.1 Hewlett Packard Enterprise product QuickSpecs 4.2 Introduction 4.3 Installing a redundant hot-plug power supply 4.4 Energy pack options 4.4.1 HPE Smart Storage Battery 4.4.2 HPE Smart Storage Hybrid Capacitor...
  • Page 5 4.10.1 Installing an expansion board in slot 1 4.10.2 Installing an expansion board in slot 2 4.10.3 Installing an optional primary PCI riser board 4.10.4 Installing the NVMe M.2 riser option 4.10.5 Installing an accelerator or GPU in the primary riser cage 4.11 Secondary PCI riser options 4.11.1 Installing a secondary full-height PCI riser cage option 4.11.2 Installing a secondary low-profile PCIe slot riser cage option...
  • Page 6 5.3.1.6 8SFF SAS/SATA backplane to system board and 2-port type-a controller 5.3.1.7 8SFF x4 backplane to 2-port type-p controller 5.3.1.8 8SFF x4 backplane direct attach 5.3.1.9 8SFF SAS/SATA backplane to embedded SATA 5.3.2 LFF cables 5.3.2.1 4LFF backplane to controllers 6 Software and configuration utilities 6.1 Server mode 6.2 Product QuickSpecs...
  • Page 7 9.3.6 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 9.4 Hot-plug power supply calculations 10 Websites 11 Support and other resources 11.1 Accessing Hewlett Packard Enterprise Support 11.2 Accessing updates 11.3 Remote support 11.4 Warranty information 11.5 Regulatory information...
  • Page 8: Component Identification

    Component identification Component identification Component identification...
  • Page 9: Front Panel Components

    Front panel components Front panel components 8SFF 8SFF Item Item Description Description Serial number/iLO information pull tab Display port (optional) Optical drive (optional) USB 2.0 port (optional) iLO Service Port USB 3.0 port Drive bays Optional 2SFF drive bays The operating system does not recognize this port as a USB port. 4LFF 4LFF Item...
  • Page 10: Front Panel Leds And Buttons

    Front panel LEDs and buttons Front panel LEDs and buttons 8 SFF 8 SFF Item Item Description Description Status Status UID button/LED Solid blue = Activated Flashing blue: 1 Hz = Remote management or firmware upgrade in progress 4 Hz = iLO manual reboot sequence initiated 8 Hz = iLO manual reboot sequence in progress Off = Deactivated Power On/Standby button...
  • Page 11 Item Item Description Description Status Status UID button/LED Solid blue = Activated. Flashing blue: 1 Hz = Remote management or firmware upgrade in progress. 4 Hz = iLO manual reboot sequence initiated. 8 Hz = iLO manual reboot sequence in progress. Off = Deactivated.
  • Page 12: Uid Button Functionality

    The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
  • Page 13: Front Panel Led Power Fault Codes

    Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem Subsystem LED behavior LED behavior System board 1 flash...
  • Page 14: Systems Insight Display Leds

    Systems Insight Display LEDs Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Description Description Status Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue...
  • Page 15 Description Description Status Status Amp Status LED Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover Flashing amber = Invalid configuration Embedded NIC ports are not equipped on the server. NIC LEDs on the Systems Insight Display will flash based on the network adapter port activity.
  • Page 16: Systems Insight Display Combined Led Descriptions

    Systems Insight Display combined LED descriptions Systems Insight Display combined LED descriptions The combined illumination of the following LEDs indicates a system condition: Systems Insight Display LEDs System power LED Health LED Systems Insight Display Systems Insight Display Health Health System System Status...
  • Page 17 Systems Insight Display Systems Insight Display Health Health System System Status Status LED and color LED and color power LED power LED Power cap (green) — Flashing Waiting for power. green Power cap (green) — Green Power is available. Power cap (flashing —...
  • Page 18: Rear Panel Components

    Rear panel components Rear panel components Item Item Description Description Slot 1 PCIe4 Slot 2 PCIe4 Slot 3 PCIe4 (optional - requires second processor) Power supply 2 (PS2) Power supply 1 (PS1) Video (VGA) port OCP 3.0 adapter (if equipped) Serial port (optional) USB 3.0 ports iLO Management Port...
  • Page 19: Rear Panel Leds

    Rear panel LEDs Rear panel LEDs Item Item Description Description Status Status iLO 5/standard Solid green = Link exists. NIC link LED Off = No link exists. iLO 5/standard Solid green = Activity exists. NIC activity LED Flashing green = Activity exists. Off = No activity exists.
  • Page 20: System Board Components

    System board components System board components Item Item Description Description x8 Slimline connector TPM connector System maintenance switch Front display port/USB 2.0 connector Primary (processor 1) PCIe riser connector x4 SATA port 2 x4 SATA port 1 x2 SATA port 3 Front power/USB 3.0 connector SATA optical port 4 x8 NVMe port 2A...
  • Page 21 Item Item Description Description Dual internal USB 3.0 connector Drive backplane power connector Chassis Intrusion Detection connector Secondary (processor 2) PCIe riser connector Type-a storage controller slot System battery Serial port connector OCP 3.0 adapter bay System board components...
  • Page 22: Heatsink And Socket Components

    Heatsink and socket components Heatsink and socket components Item Item Description Description Heatsink nuts Alignment screws Latch tabs Heatsink latches Heatsink and socket components...
  • Page 23: System Maintenance Switch Descriptions

    System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1 , 2 , 3 Off = No function On = Restore default manufacturing settings...
  • Page 24: Dimm Slot Locations

    DIMM slot locations DIMM slot locations DIMM slots are numbered sequentially (1 through 16) for each processor. DIMM slot locations...
  • Page 25: Dimm Label Identification

    AA = CAS 26-22-22 (for 3DS LRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS). DIMM label identification...
  • Page 26: Intel Optane Persistent Memory 200 Series For Hpe Label Identification

    Serial Number Barcode 8089-A2-1802-1234567A PBA Number XXXXXX-XXX For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/persistentmemoryQS https://www.hpe.com/support/persistentmemoryQS). Intel Optane persistent memory 200 series for HPE label identification...
  • Page 27: Drive Numbering

    Drive numbering Drive numbering 8SFF and 8SFF + 2SFF device bay numbering 8SFF and 8SFF + 2SFF device bay numbering Item Item Description Description Box 1, bays 1-8 Box 2, bays 1 and 2 4 LFF device bay numbering 4 LFF device bay numbering Item Item Description...
  • Page 28 HPE Basic Drive LED definitions Basic Drive LED definitions LFF low-profile drive carrier low-profile drive carrier The LFF low-profile drive carrier supports hot-plug SAS and SATA drives. SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, and NVMe drives. Item Item Status...
  • Page 29: Hpe Basic Drive Led Definitions

    HPE Basic Drive LED definitions...
  • Page 30: Hot-Plug Fans

    CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of time if the server does CAUTION: not have the optimal number of fans installed. Although the server might boot, Hewlett Packard Enterprise does not recommend operating the server without the required fans installed and operating.
  • Page 31 BIOS/Platform Configuration (RBSU). Hot-plug fans...
  • Page 32: Dsc-25 2-Port Sfp28 Card Ports And Leds

    DSC-25 2-port SFP28 card ports and LEDs DSC-25 2-port SFP28 card ports and LEDs Ports Ports Table 1: Ports Table 1: Ports Item Item Port Port Description Description Management port 1GbE RJ45 Network interface port 10/25G SFP+ based Network interface port 10/25G SFP+ based LEDs LEDs...
  • Page 33 Item Item Status Status Description Description SFP Port 2 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green Passing traffic; flashing frequency indicates traffic intensity Solid amber Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green...
  • Page 34: Hpe Ns204I-P Nvme Os Boot Device Components

    HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device components components Item Item Description Description Drive bay 1 Drive bay 2 Thermal interface pad with removable liner M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device components...
  • Page 35: Hpe Ns204I-P Nvme Os Boot Device Led Definitions

    HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device LED definitions LED definitions Item Item Description Fault LED status Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure Bay 2 LED Amber: Drive failure HPE NS204i-p NVMe OS Boot Device LED definitions...
  • Page 36: Operations

    Operations Operations Operations...
  • Page 37: Power Up The Server

    Power up the server Power up the server To power up the server, use one of the following methods: Press the Power On/Standby button. Use the virtual power button through iLO. Power up the server...
  • Page 38: Power Down The Server

    Power down the server Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: Press and release the Power On/Standby button.
  • Page 39: Extend The Server From The Rack

    Extend the server from the rack Extend the server from the rack NOTE: NOTE: If the cable management arm option is installed, you can extend the server without powering down the server or disconnecting peripheral cables and power cords. These steps are only necessary with the standard cable management solution.
  • Page 40: Remove The Server From The Rack

    Remove the server from the rack Remove the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure Procedure 1. Power down the server. 2. Extend the server from the rack .
  • Page 41: Remove The Access Panel

    Remove the access panel Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in CAUTION: this manner results in improper airflow and improper cooling that can lead to thermal damage.
  • Page 42: Install The Access Panel

    Install the access panel Install the access panel Procedure Procedure 1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2.
  • Page 43: Remove The Hot-Plug Fan

    Remove the hot-plug fan Remove the hot-plug fan Procedure Procedure 1. Observe the following alert: IMPORTANT: After removing a high-performance (dual-rotor) fan, install or replace the fan within 60 seconds. IMPORTANT: Otherwise, the server will shut down gracefully. 2. Do one of the following: Extend the server from the rack .
  • Page 44: Remove The Primary Pci Riser Cage

    Remove the primary PCI riser cage Remove the primary PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power CAUTION: cords before removing or installing the PCI riser cage. Procedure Procedure 1.
  • Page 45: Install The Primary Pci Riser Cage

    Install the primary PCI riser cage Install the primary PCI riser cage Procedure Procedure 1. Install the PCI riser cage. 2. Install the access panel . 3. Install the server into the rack . 4. Connect each power cord to the server. 5.
  • Page 46: Remove The Secondary Pci Riser Cage

    Remove the secondary PCI riser cage Remove the secondary PCI riser cage Procedure Procedure 1. Observe the following alert: CAUTION: To prevent damage to the server, power down the server and remove all AC power cords before CAUTION: removing or installing the PCI riser cage. 2.
  • Page 47 Remove the secondary PCI riser cage...
  • Page 48: Install The Secondary Pci Riser Cage

    Install the secondary PCI riser cage Install the secondary PCI riser cage Procedure Procedure 1. Install the riser cage. 2. If needed, install expansion boards. 3. Install the access panel . 4. Install the server into the rack . 5. Connect each power cord to the server. 6.
  • Page 49: Remove The 8Sff Drive Backplane

    Remove the 8SFF drive backplane Remove the 8SFF drive backplane Procedure Procedure 1. Back up all server data. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
  • Page 50: Removing The Hard Drive Blank

    Removing the hard drive blank Removing the hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Figure 1: Removing an SFF drive blank Figure 1: Removing an SFF drive blank Figure 2: Removing an LFF drive blank Figure 2: Removing an LFF drive blank...
  • Page 51: Removing A Hot-Plug Sas/Sata/Nvme Drive

    Removing a hot-plug SAS/SATA/NVMe drive Removing a hot-plug SAS/SATA/NVMe drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1.
  • Page 52: Release The Cable Management Arm

    Release the cable management arm Release the cable management arm Release the cable management arm and then swing the arm away from the rack. Release the cable management arm...
  • Page 53: Accessing The Systems Insight Display

    Accessing the Systems Insight Display Accessing the Systems Insight Display To access the optional Systems Insight Display: 1. Press and release the panel. 2. After the display ejects, rotate the display to view the LEDs. 8SFF 4LFF Accessing the Systems Insight Display...
  • Page 54 Accessing the Systems Insight Display...
  • Page 55: Setup

    Setup Setup Setup...
  • Page 56: Optional Services

    Optional services Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package.
  • Page 57: Optimum Environment

    Optimum environment Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section. Optimum environment...
  • Page 58: Space And Airflow Requirements

    Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
  • Page 59: Temperature Requirements

    Temperature requirements Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
  • Page 60: Power Requirements

    Power requirements Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.
  • Page 61: Electrical Grounding Requirements

    Electrical grounding requirements Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, National Electric Code Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.
  • Page 62: Connecting A Dc Power Cable To A Dc Power Source

    Connecting a DC power cable to a DC power source Connecting a DC power cable to a DC power source WARNING: WARNING: To reduce the risk of electric shock or energy hazards: This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment.
  • Page 63: Server Warnings And Cautions

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. If the server is installed higher than chest level, a third person may be required to help align the server.
  • Page 64: Rack Warnings

    Rack warnings Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: WARNING: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation.
  • Page 65: Identifying The Contents Of The Server Shipping Carton

    Identifying the contents of the server shipping carton Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server. The contents of the server shipping carton include: Server Power cord...
  • Page 66: Installing Hardware Options

    Installing hardware options Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation." Installing hardware options...
  • Page 67: Installing The Server Into The Rack

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Page 68: Operating System

    To operate properly, the server must have a supported operating system. Attempting to run an unsupported operating system can cause serious and unpredictable results. For the latest information on operating system support, see the Hewlett Packard Enterprise Hewlett Packard Enterprise website.
  • Page 69: Installing The Operating System With Intelligent Provisioning

    Installing the operating system with Intelligent Provisioning Installing the operating system with Intelligent Provisioning Procedure Procedure 1. Connect the Ethernet cable between the network connector on the server and a network jack. 2. Press the Power On/Standby button. 3. During server POST, press F10. 4.
  • Page 70: Selecting Boot Options In Uefi Boot Mode

    If you do not need to modify the server configuration and are ready to install the system software, press the F10 F10 key to access Intelligent Provisioning. For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website . Selecting boot options in UEFI Boot Mode...
  • Page 71: Selecting Boot Options

    If you do not need to modify the server configuration and are ready to install the system software, press the F10 F10 key to access Intelligent Provisioning. For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website . Selecting boot options...
  • Page 72: Registering The Server

    Registering the server Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Hewlett Packard Enterprise Product Registration Product Registration website. website Registering the server...
  • Page 73: Hardware Options Installation

    Hardware options installation Hardware options installation Hardware options installation...
  • Page 74: Hewlett Packard Enterprise Product Quickspecs

    Hewlett Packard Enterprise product QuickSpecs Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Hewlett Packard Enterprise product QuickSpecs...
  • Page 75: Introduction

    Introduction Introduction Install any hardware options before initializing the server. If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
  • Page 76: Installing A Redundant Hot-Plug Power Supply

    Installing a redundant hot-plug power supply Installing a redundant hot-plug power supply Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit Procedure Procedure 1. Observe the following alerts: CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all CAUTION: power supplies have the same part number and label color.
  • Page 77 6. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact a Hewlett Packard Enterprise authorized reseller. 7. Connect the power cord to the AC power source.
  • Page 78: Energy Pack Options

    Energy pack options Energy pack options Hewlett Packard Enterprise offers two backup power options to back up write cache content on the controllers in case of an unplanned server power outage. HPE Smart Storage Battery HPE Smart Storage Hybrid Capacitor...
  • Page 79 HPE Smart Storage Battery Smart Storage Battery The HPE Smart Storage Battery supports the following devices: HPE Smart Array SR controllers A single 96W battery can support up to 24 devices. After the battery is installed, it might take up to two hours to charge. Controller features requiring backup power are not re-enabled until the battery is capable of supporting the backup power.
  • Page 80: Hpe Smart Storage Hybrid Capacitor

    HPE Smart Storage Hybrid Capacitor HPE Smart Storage Hybrid Capacitor The HPE Smart Storage Hybrid Capacitor supports the following devices: HPE SmartRAID SR controllers The capacitor pack can support up to two devices. This server supports the HPE Smart Storage Hybrid Capacitor with the 145mm cable. Before installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the minimum firmware requirements to support the capacitor pack.
  • Page 81: Minimum Firmware Versions

    Minimum firmware versions Minimum firmware versions Product Product Minimum firmware version Minimum firmware version HPE ProLiant DL360 Gen10 Plus Server system ROM 1.40 HPE Smart Array SR controllers 3.53 Minimum firmware versions...
  • Page 82: Installing An Energy Pack

    Installing an energy pack Installing an energy pack Prerequisites Prerequisites Before installing this option, be sure you that have the components included with the hardware option kit. Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 83: Memory Options

    Memory options Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these IMPORTANT: DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type.
  • Page 84: Memory Population Information

    Memory population information Memory population information For specific memory population information, see the memory population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/intel-population-rules-Gen10plus https://www.hpe.com/docs/intel-population-rules-Gen10plus). Memory population information...
  • Page 85: Dimm-Processor Compatibility

    DIMM-processor compatibility DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: Third-generation Intel Xeon Scalable processors support DDR4-3200 DIMMs. Mixing DIMM types is not supported. Install only the supported DDR4-3200 DIMMs in the server. DIMM-processor compatibility...
  • Page 86: Hpe Smartmemory Speed Information

    HPE SmartMemory speed information HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-speed-table). HPE SmartMemory speed information...
  • Page 87: Installing A Dimm Blank

    Installing a DIMM blank Installing a DIMM blank Use the following table to decide if the thermal restrictions of the server require DIMM blanks in all open slots of your configuration. Processor TDP Processor TDP DIMM blank installation DIMM blank installation 105W to 140W Recommended 230W to 270W...
  • Page 88: Installing A Dimm

    Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit For more information on specific options, see the server QuickSpecs on the Hewlett Packard Enterprise Hewlett Packard Enterprise website website. Procedure Procedure 1.
  • Page 89: Intel Optane Persistent Memory 200 Series For Hpe

    Intel Optane persistent memory 200 series for HPE Intel Optane persistent memory 200 series for Intel Optane persistent memory 200 series for HPE offers the flexibility to deploy memory as dense memory (Memory mode) or fast storage (App Direct mode) and enables per-socket memory capacity of up to 6.0 TB. Persistent memory modules, together with traditional volatile DRAM DIMMs, provide fast, high-capacity, cost-effective memory and storage to transform big data workloads and analytics by enabling data to be stored, moved, and processed quickly.
  • Page 90: Persistent Memory Module-Processor Compatibility

    Persistent memory module-processor compatibility Persistent memory module -processor compatibility Intel Optane persistent memory 200 series for HPE is supported only in servers with second-generation Intel Xeon Scalable processors installed. Persistent memory module-processor compatibility...
  • Page 91: Persistent Memory Module Population Information

    Persistent memory module population information Persistent memory module population information For specific population and configuration information, see the memory population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules https://www.hpe.com/docs/memory-population-rules). Persistent memory module population information...
  • Page 92: System Requirements For Persistent Memory Module Support

    HPE TPM 2.0 (local key encryption) HPE iLO Advanced License (remote key encryption) Key management server (remote key encryption) For more information, see the Intel Optane persistent memory 200 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs https://www.hpe.com/info/persistentmemory-docs).
  • Page 93: Installing Persistent Memory Modules

    Use this procedure only for new persistent memory module installations. If you are migrating this persistent memory module from another server, see the Intel Optane persistent memory 200 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs https://www.hpe.com/info/persistentmemory-docs).
  • Page 94 9. Install the access panel ( Install the access panel ). 10. Slide or install the server into the rack. 11. If removed, reconnect all power cables. 12. Power up the server. 13. Configure the server for Intel Optane persistent memory for HPE. Installing persistent memory modules...
  • Page 95: Configuring The Server For Intel Optane Persistent Memory 200 Series For Hpe

    RESTful API—Use the iLO RESTful API through tools such as the RESTful Interface Tool (ilorest) or other third-party tools. For more information, see the Intel Optane persistent memory 200 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs...
  • Page 96: Installing A High-Performance Fan

    Certain hardware configurations require high-performance fans. To verify a specific configration, see the product QuickSpecs on the Hewlett Packard Enterprise website website. This kit meets extended ambient operating temperatures above 35 degrees Celsius. For more information about extended ambient configurations, see the Hewlett Packard Enterprise Hewlett Packard Enterprise website website. Prerequisites...
  • Page 97 8. Install high-performance fans in each of the seven fan bays. If needed, ensure each fan is securely installed by pressing the tab. Do not press on other areas of the fan. 9. Install the access panel ( Install the access panel ). 10.
  • Page 98: Installing An 8Sff Display Port/Usb/Optical Blank Option

    Before installing this option, be sure that you have the following: The components included with the hardware option kit T-10 Torx screwdriver An optical drive, if installing For more information, contact a Hewlett Packard Enterprise authorized reseller. Procedure Procedure 1. Back up all server data.
  • Page 99 8. Route and connect the data cable. 9. If needed, install an optical drive ( Installing an 8SFF optical drive). 10. Install the access panel ( Install the access panel ). 11. Install the server in the rack. 12. Connect each power cord to the server. 13.
  • Page 100: Installing The 4Lff Display Port/Usb Option

    Installing the 4LFF display port/USB option Installing the 4LFF display port/USB option Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1. Power down the server (Power down the server). 2.
  • Page 101 7. Route and connect the cable. 8. Install the access panel ( Install the access panel ). 9. Install the server in the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12.
  • Page 102: Drive Options

    Drive options Drive options Depending on the configuration, this server supports SAS, SATA, NVMe, and M.2 drives. For more information on drive support, see the product QuickSpecs. When adding hard drives to the server, observe the following general guidelines: The system automatically sets all device numbers. For drive numbering, see Drive bay numbering.
  • Page 103: Installing A Hot-Plug Sas, Sata Or Nvme Drive

    Installing a hot-plug SAS, SATA or NVMe drive Installing a hot-plug SAS, SATA or NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays CAUTION: are populated with either a component or a blank. Procedure Procedure 1.
  • Page 104 3. Install the drive. LFF drive SFF drive 4. Determine the status of the drive from the drive LED definitions . 5. To configure drive arrays, see the following documentation for detailed instructions: HPE SR Gen10 Plus Software RAID User Guide at https://www.hpe.com/support/SSC-SRGen10Plus-ug https://www.hpe.com/support/SSC-SRGen10Plus-ug HPE SmartRAID SR Gen10 Plus Controller User Guide at https://www.hpe.com/info/SmartRAID-Gen10Plus-UG https://www.hpe.com/info/SmartRAID-Gen10Plus-UG...
  • Page 105: Installing The 4Lff Optical Drive Option

    Installing the 4LFF optical drive option Installing the 4LFF optical drive option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-10 Torx screwdriver LFF optical cable option kit An optical drive Procedure Procedure...
  • Page 106 8. Connect the optical drive cable to the optical drive backplane and to the SATA optical/storage drive connector. 9. Install the access panel ( Install the access panel ). 10. Install the server in the rack. 11. Connect each power cord to the server. 12.
  • Page 107: Installing An 8Sff Optical Drive

    Installing an 8SFF optical drive Installing an 8SFF optical drive Prerequisites Prerequisites Be sure the 8SFF display port/USB/optical blank option is installed. For more information, see Installing an 8SFF display port/USB/optical blank option . Procedure Procedure 1. Remove the optical drive blank. 2.
  • Page 108 Installing an 8SFF optical drive...
  • Page 109: Installing A 2Sff Sas/Sata/Nvme Drive Cage

    Prerequisites Prerequisites Universal media bay options are compatible only with the 8SFF chassis. Hewlett Packard Enterprise recommends installing the P816i-a controller to support 10 SAS/SATA drives. Be sure that you have the following: The components included with the option kit T-10 Torx screwdriver Additional cables, as needed.
  • Page 110 8. Route and connect the data cable. 9. Route and connect the power cable. Installing a 2SFF SAS/SATA/NVMe drive cage...
  • Page 111 10. Install the access panel . 11. Install the server in the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server . 15. Install drives. Installing a 2SFF SAS/SATA/NVMe drive cage...
  • Page 112: Primary Pci Riser Cage Options

    Primary PCI riser cage options Primary PCI riser cage options The primary PCI riser cage supports the following: Slot 1: Full-height, 3/4-length expansion boards up to 9.5" Slot 2: Half-length, half-height expansion boards 3/4-length expansion boards up to 9.5" when either a low-profile type-a controller or no controller is installed Primary PCI riser cage options...
  • Page 113: Installing An Expansion Board In Slot 1

    Installing an expansion board in slot 1 Installing an expansion board in slot 1 Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
  • Page 114 Installing an expansion board in slot 2 Installing an expansion board in slot 2 Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
  • Page 115 10. Connect any required internal or external cables to the expansion board. 11. Install the primary PCI riser cage . 12. Install the access panel . 13. Install the server in the rack. 14. Connect each power cord to the server. 15.
  • Page 116: Installing An Optional Primary Pci Riser Board

    Installing an optional primary PCI riser board Installing an optional primary PCI riser board Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure 1. Back up all server data. 2.
  • Page 117 10. Install the following, as needed: Expansion boards Controllers 11. Install the riser cage. 12. Install the access panel . 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
  • Page 118: Installing The Nvme M.2 Riser Option

    Installing the NVMe M.2 riser option Installing the NVMe M.2 riser option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit M.2 drives T-15 Torx screwdriver Procedure Procedure 1.
  • Page 119 9. Remove the screw securing the standoff on the riser. 10. Install the M.2 drives. 11. Install the following, as needed: Expansion boards Controllers 12. Install the primary PCI riser cage . 13. Install the access panel . 14. Install the server in the rack. Installing the NVMe M.2 riser option...
  • Page 120: Installing An Accelerator Or Gpu In The Primary Riser Cage

    This option requires the standard primary PCI riser cage. Before installing this option, be sure that the power supplies support the installation of this option. For more information, see the Hewlett Packard Enterprise Configurator website . Hewlett Packard Enterprise Configurator website...
  • Page 121 11. Install the riser cage ( Install the primary PCI riser cage ). 12. Install the access panel ( Install the access panel ). 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
  • Page 122: Secondary Pci Riser Options

    Secondary PCI riser options Secondary PCI riser options Secondary PCI riser options...
  • Page 123: Installing A Secondary Full-Height Pci Riser Cage Option

    Installing a secondary full-height PCI riser cage option Installing a secondary full-height PCI riser cage option When installed, this riser cage supports full-height, 3/4-length expansion boards up to 9.5". PCIe4 slot 2 is no longer available. Prerequisites Prerequisites This option requires a dual processor configuration. Before installing this option, be sure you have the following: The components included with the hardware option kit Any expansion boards or controllers you plan to install...
  • Page 124 8. Lift and remove the secondary riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw. 9. Install the full height PCIe x16 riser cage latch. Use a T-15 Torx screwdriver to install the riser cage screw. Installing a secondary full-height PCI riser cage option...
  • Page 125 10. Install the riser cage. 11. Install one of the following, as needed: Expansion boards (Expansion boards) GPU (GPU) Controllers (Controllers) 12. Install the access panel ( Install the access panel ). 13. Install the server in the rack. 14. Connect each power cord to the server. 15.
  • Page 126: Installing A Secondary Low-Profile Pcie Slot Riser Cage Option

    Installing a secondary low-profile PCIe slot riser cage option Installing a secondary low-profile PCIe slot riser cage option When installed, this riser cage provides an additional low profile slot and supports half-length/half-height expansion boards. Prerequisites Prerequisites This option requires a dual processor configuration. Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure...
  • Page 127 9. Install the access panel . 10. Install the server into the rack . 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server . Installing a secondary low-profile PCIe slot riser cage option...
  • Page 128: Installing An Expansion Board In The Secondary Riser Cage

    Installing an expansion board in the secondary riser cage Installing an expansion board in the secondary riser cage Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1.
  • Page 129 Full-length Installing an expansion board in the secondary riser cage...
  • Page 130 9. Install the expansion board. 10. Connect any required internal or external cables to the expansion board. 11. Install the access panel . 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
  • Page 131: Installing An Accelerator Or Gpu In The Secondary Riser Cage

    When installing a 3/4-length GPU, a low profile type -a controller must be installed. Before installing this option, do the following: Be sure that the power supplies support the installation of this option. For more information, see the Hewlett Packard Enterprise Hewlett Packard Enterprise Configurator website.
  • Page 132 10. If installing a 3/4-length GPU, install the bracket supplied in the kit. A T-15 Torx screwdriver is required to install the bracket. 11. Install the card in the riser cage, and then connect any required cables, if applicable. 12. If installing a GPU requiring greater than 75 W, connect the power cable to the primary riser power connector. 13.
  • Page 133: Storage Controller Options

    Type-a controllers install in the type-a storage controller slot. Type-p controllers Type-p controllers install in a PCIe expansion slot. For a complete list of supported storage controller models, see the server QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs).
  • Page 134: Installing A Type-A Smart Array Storage Controller Option

    Installing a type-a Smart Array storage controller option Installing a type-a Smart Array storage controller option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure 1.
  • Page 135 Installing a type-a Smart Array storage controller option...
  • Page 136 9. Install the access panel . 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server . Installing a type-a Smart Array storage controller option...
  • Page 137: Installing A Type-P Storage Controller Option

    Installing a type-p storage controller option Installing a type-p storage controller option Prerequisites Prerequisites Before installing this option, be sure you that have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
  • Page 138 8. Install the secondary PCI riser cage. 9. Connect the cables. 8SFF to type-p controller cabling example 4LFF to a type-p slot 2 controller cabling example Installing a type-p storage controller option...
  • Page 139 10. Install the access panel . 11. Install the server in the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server . Installing a type-p storage controller option...
  • Page 140: Processor And Heatsink Options

    Processor and heatsink options Processor and heatsink options Processor and heatsink options...
  • Page 141: Installing A Processor Heatsink Assembly

    CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor. CAUTION: To download firmware and view installation instructions, see the Hewlett Packard Enterprise Support Center Hewlett Packard Enterprise Support Center website.
  • Page 142 d. Using a T-30 Torx screwdriver, tighten the nuts. NOTE: Do not tighten the nuts more than 12 in-lbs or 1.3Nm. Overtightening could crack or damage the nuts. NOTE: The installation is complete. Installing a processor heatsink assembly...
  • Page 143: Installing A High Performance Heatsink

    Installing a high performance heatsink Installing a high performance heatsink Prerequisites Prerequisites CAUTION: Installing a high performance heatsink requires the installation of a processor assembly onto the heatsink. CAUTION: To avoid damage to server or components, do not remove or install the processor assembly when installing or replacing other heatsinks.
  • Page 144 c. Remove the processor heatsink assembly. d. Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. 8. Release the processor from the heatsink: Be sure to unlatch all corners of the processor carrier. The processor remains attached to the carrier.
  • Page 145 9. Using an alcohol wipe, remove the existing thermal grease from the processor and heatsink. Allow the alcohol to evaporate before continuing. 10. Remove the plastic cover protecting the thermal grease on the high performance heatsink. 11. Align the Pin 1 indicators on the processor and the heatsink, and then install the processor assembly to the heatsink. 12.
  • Page 146 c. Using a T-30 Torx screwdriver, tighten the nuts. NOTE: Do not tighten the nuts more than 12 in-lbs or 1.3Nm. Overtightening could crack or damage the nuts. NOTE: The installation is complete. Installing a high performance heatsink...
  • Page 147: Installing The Systems Insight Display Power Module

    Installing the Systems Insight Display power module Installing the Systems Insight Display power module Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
  • Page 148 4 LFF 9. Guide the SID cable through the front of the server. 10. Install the SID module into the front panel. Using a T-10 Torx screwdriver, secure the module to the chassis with the screws from the kit. 8 SFF Installing the Systems Insight Display power module...
  • Page 149 4 LFF 11. Connect the cable. Installing the Systems Insight Display power module...
  • Page 150: Installing An Ocp 3.0 Adapter Card

    Installing an OCP 3.0 adapter card Installing an OCP 3.0 adapter card Prerequisites Prerequisites Before you begin this procedure, make sure that the components included with the hardware option kit are available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
  • Page 151 8. Connect the cables. 9. Install the access panel . 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server . Installing an OCP 3.0 adapter card...
  • Page 152: Installing The Serial Cable Option

    Installing the serial cable option Installing the serial cable option Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit 5 mm socket Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
  • Page 153 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (Power up the server ). Installing the serial cable option...
  • Page 154: Installing The Chassis Intrusion Detection Switch Option

    Installing the Chassis Intrusion Detection switch option Installing the Chassis Intrusion Detection switch option Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure 1. Power down the server (Power down the server). 2.
  • Page 155: Installing The Pensando Dsp Dsc-25 Sfp28 Card

    Installing the Pensando DSP DSC-25 SFP28 card Installing the Pensando DSP DSC-25 SFP28 card Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit. T-10 Torx screwdriver. Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
  • Page 156 9. Install the DSC-25 card into the PCIe slot. 10. Install the PCIe riser cage into the server. Installing the Pensando DSP DSC-25 SFP28 card...
  • Page 157 11. Install the access panel . 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server . 16. Admit the new card to the Pensando Policy and Services Manager (PSM). For more information, see the PSM Enterprise Edition User Guide .
  • Page 158 Installing the HPE Installing the HPE NS204i-p Gen10 Plus Boot Device option NS204i-p Gen10 Plus Boot Device option Prerequisites Prerequisites Before beginning installation, ensure that the server is updated with the latest operating system firmware and drivers. Before installing this option, be sure you have the following: The components included with the hardware option kit.
  • Page 159: Installing The Hpe Ns204I-P Gen10 Plus Boot Device Option

    b. Disconnect each power cord from the server. 5. Extend the server from the rack . 6. Remove the server from the rack . 7. Place the server on a flat, level work surface. 8. Remove the access panel . 9.
  • Page 160: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE Trusted Platform Module 2.0 Gen10 option HPE Trusted Platform Module 2.0 Gen10 option HPE Trusted Platform Module 2.0 Gen10 option...
  • Page 161: Overview

    3. Retaining the recovery key or password. Install the HPE TPM 2.0 with specific operating system support such as Microsoft Windows Server 2012 R2 and later. For more information about operating system support, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs).
  • Page 162: Hpe Trusted Platform Module 2.0 Guidelines

    Mode after BitLocker detects a possible compromise of system integrity. Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the TPM documentation or the encryption technology feature documentation provided by the operating system.
  • Page 163: Installing And Enabling The Hpe Tpm 2.0 Gen10 Option

    Installing and enabling the HPE TPM 2.0 Gen10 option Installing and enabling the HPE TPM 2.0 Gen10 option Installing and enabling the HPE TPM 2.0 Gen10 option...
  • Page 164: Installing The Trusted Platform Module Board

    Installing the Trusted Platform Module board Installing the Trusted Platform Module board Installing the Trusted Platform Module board...
  • Page 165: Preparing The Server For Installation

    2. Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website Hewlett Packard Enterprise Support Center website . Follow the instructions on the website to update the system ROM.
  • Page 166: Installing The Tpm Board And Cover

    Installing the TPM board and cover Installing the TPM board and cover Procedure Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the CAUTION: TPM including keys will be erased.
  • Page 167 4. Proceed to Preparing the server for operation. Installing the TPM board and cover...
  • Page 168: Preparing The Server For Operation

    Preparing the server Preparing the server for operation for operation Procedure Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: a. Install the server in the rack, if necessary. b.
  • Page 169: Enabling The Trusted Platform Module

    Enabling the Trusted Platform Module Enabling the Trusted Platform Module When enabling the Trusted Platform module, observe the following guidelines: By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it. In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 (default) or TPM 1.2.
  • Page 170: Enabling The Trusted Platform Module As Tpm 2.0

    Enabling the Trusted Platform Module as TPM 2.0 Enabling the Trusted Platform Module as TPM 2.0 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
  • Page 171 Enabling the Trusted Platform Module as TPM 1.2 Enabling the Trusted Platform Module as TPM 1.2 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
  • Page 172: Retaining The Bitlocker Recovery Key/Password

    Retaining the BitLocker recovery key/password Retaining the BitLocker recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
  • Page 173: Cabling

    Cabling Cabling Cabling...
  • Page 174: Cabling Guidelines

    Cabling guidelines Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Observe the following guidelines when working with server cables. Before connecting cables Before connecting cables Note the port labels on the PCA components. Not all these components are used by all servers: System board ports Drive and power supply backplane ports Expansion board ports (controllers, adapters, expanders, risers, and similar boards)
  • Page 175 Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Cabling guidelines...
  • Page 176: Front I/O Cabling

    Front I/O cabling Front I/O cabling LFF Optical Disk Drive cabling LFF Optical Disk Drive cabling SFF Optical Disk Drive cabling SFF Optical Disk Drive cabling LFF front display port/USB cabling LFF front display port/USB cabling Front I/O cabling...
  • Page 177 Front power/SID/USB cabling Front power/SID/USB cabling Front I/O cabling...
  • Page 178: Storage Cabling

    Storage cabling Storage cabling Storage cabling...
  • Page 179: Sff Cables

    SFF cables SFF cables Option kit Option kit Cable part number Cable part number Connects from Connects from Connects to Connects to SFF internal cable kit P20815-001 2SFF SAS/SATA backplane Embedded SATA port 3 P20816-001 8SFF SAS/SATA backplane Embedded SATA ports 1/2 P20817-001 2SFF SAS/SATA backplane Type-a controller...
  • Page 180: 8Sff X1 Tri-Mode U.3 Backplane + 2Sff Nvme Backplane To Type-P Tri-Mode Controller

    8SFF x1 Tri-Mode U.3 backplane + 2SFF NVMe backplane to type-p Tri-Mode controller 8SFF x1 Tri-Mode U.3 backplane + 2SFF NVMe backplane to type-p Tri-Mode controller 8SFF x1 Tri-Mode U.3 backplane + 2SFF NVMe backplane to type-p Tri-Mode controller...
  • Page 181: 8Sff X4 + 2Sff Backplanes To Type-P Controller

    8SFF x4 + 2SFF backplanes to type-p controller 8SFF x4 + 2SFF backplanes to type-p controller 8SFF x4 + 2SFF backplanes to type-p controller...
  • Page 182: 8Sff X4 + 2Sff Backplanes To Type-A And Type-P Controllers

    8SFF x4 + 2SFF backplanes to type-a and type-p controllers 8SFF x4 + 2SFF backplanes to type-a and type-p controllers 8SFF x4 + 2SFF backplanes to type-a and type-p controllers...
  • Page 183: 2Sff X4 Backplane To Primary Nvme Riser

    2SFF x4 backplane to primary NVMe riser 2SFF x4 backplane to primary NVMe riser 2SFF x4 backplane to primary NVMe riser...
  • Page 184: 8Sff X1 Tri-Mode U.3 Backplane To Type-P Controller On Slot 2

    8SFF x1 Tri-Mode U.3 backplane to type-p controller on slot 2 8SFF x1 Tri-Mode U.3 backplane to type-p controller on slot 2 8SFF x1 Tri-Mode U.3 backplane to type-p controller on slot 2...
  • Page 185: 8Sff Sas/Sata Backplane To System Board And 2-Port Type-A Controller

    8SFF SAS/SATA backplane to system board and 2-port type-a controller 8SFF SAS/SATA backplane to system board and 2-port type-a controller 8SFF SAS/SATA backplane to system board and 2-port type-a controller...
  • Page 186: 8Sff X4 Backplane To 2-Port Type-P Controller

    8SFF x4 backplane to 2-port type-p controller 8SFF x4 backplane to 2-port type-p controller 8SFF x4 backplane to 2-port type-p controller...
  • Page 187: 8Sff X4 Backplane Direct Attach

    8SFF x4 backplane direct attach 8SFF x4 backplane direct attach 8SFF x4 backplane direct attach...
  • Page 188: 8Sff Sas/Sata Backplane To Embedded Sata

    8SFF SAS/SATA backplane to embedded SATA 8SFF SAS/SATA backplane to embedded SATA 8SFF SAS/SATA backplane to embedded SATA...
  • Page 189: Lff Cables

    LFF cables LFF cables Option kit Option kit Cable part number Cable part number Connects from Connects from Connects to Connects to LFF Internal Cable Kit P20808-001 4LFF SAS/SATA Embedded SATA port 2 LFF cables...
  • Page 190: 4Lff Backplane To Controllers

    4LFF backplane to controllers 4LFF backplane to controllers 4LFF to embedded SAS/SATA 4LFF to embedded SAS/SATA 4LFF to type-a controller 4LFF to type-a controller 4LFF to type-p controller 4LFF to type-p controller 4LFF backplane to controllers...
  • Page 191 4LFF backplane to controllers...
  • Page 192: Software And Configuration Utilities

    Software and configuration utilities Software and configuration utilities Software and configuration utilities...
  • Page 193: Server Mode

    Server mode Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Software or configuration utility Server mode Server mode Active Health System Online and Offline HPE iLO 5 Online and Offline HPE Smart Storage Administrator...
  • Page 194: Product Quickspecs

    Product QuickSpecs Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Product QuickSpecs...
  • Page 195: Active Health System Viewer

    Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to:...
  • Page 196: Active Health System

    Active Health System Active Health System The Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System provides: Continuous health monitoring of over 1600 system parameters Logging of all configuration changes Consolidated health and service alerts with precise time stamps Agentless monitoring that does not affect application performance For more information about the Active Health System, see the iLO user guide at the following website: https://www.hpe.com/support/ilo-docs.
  • Page 197: Active Health System Data Collection

    Active Health System data collection Active Health System data collection The Active Health System does not collect information about your operations, finances, customers, employees, or partners. Examples of information that is collected: Server model and serial number Processor model and speed Storage capacity and speed Memory capacity and speed Firmware/BIOS and driver versions and settings...
  • Page 198: Active Health System Log

    When you download and send Active Health System data to Hewlett Packard Enterprise, you agree to have the data used for analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy statement, available at https://www.hpe.com/info/privacy.
  • Page 199: Hpe Ilo 5

    HPE iLO 5 iLO 5 iLO 5 is a remote server management processor embedded on the system boards of supported HPE servers and compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.
  • Page 200: Ilo Federation

    iLO Federation Federation iLO Federation enables you to manage multiple servers from one system using the iLO web interface. When configured for iLO Federation, iLO uses multicast discovery and peer-to-peer communication to enable communication between the systems in iLO Federation groups. When you navigate to one of the iLO Federation pages, a data request is sent from the iLO system running the web interface to its peers, and from those peers to other peers until all data for the selected iLO Federation group is retrieved.
  • Page 201: Ilo Restful Api

    HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server. To learn more about the iLO RESTful API, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/restfulinterface/docs https://www.hpe.com/support/restfulinterface/docs).
  • Page 202: Restful Interface Tool

    RESTful Interface Tool RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.
  • Page 203: Ilo Amplifier Pack

    iLO Amplifier Pack iLO Amplifier Pack iLO Amplifier Pack is an advanced server inventory, firmware and driver update solution that enables rapid discovery, detailed inventory reporting, firmware, and driver updates by leveraging iLO advanced functionality. iLO Amplifier Pack performs rapid server discovery and inventory for thousands of supported servers for the purpose of updating firmware and drivers at scale.
  • Page 204: Integrated Management Log

    Integrated Management Log Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with one-minute granularity. You can view recorded events in the IML in several ways, including the following: From within HPE SIM From within the UEFI System Utilities From within the Embedded UEFI shell...
  • Page 205: Intelligent Provisioning

    Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software. Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant (SPP).
  • Page 206: Management Security

    Advanced license provides security features that help ensure protection, detection, and recovery from advanced cyber attacks. For more information, see the HPE Gen10 and Gen10 Plus Security Reference Guide at Hewlett Packard Enterprise Support Center Hewlett Packard Enterprise Support Center .
  • Page 207: Scripting Toolkit For Windows And Linux

    This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments. For more information or to download the STK, see the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
  • Page 208: Hpe Message Passing Interface

    (HPC) Linux applications. The HPE Message Passing Interface leverages a scalable MPI library and takes advantage of the underlying server infrastructure by boosting performance of existing MPI applications on Hewlett Packard Enterprise HPC clusters without requiring recompilation. For more information, see the HPE Message Passing Interface documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/software/mpi...
  • Page 209: Hpe Performance Cluster Manager

    HPE Performance Cluster Manager HPE Performance Cluster Manager is a point of contact for the deployment, system management, monitoring, and reporting on the HPE cluster system. For more information, see the HPE Performance Cluster Manager documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/software/hpcm https://www.hpe.com/software/hpcm).
  • Page 210: Uefi System Utilities

    UEFI System Utilities UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: Configuring system devices and installed options. Enabling and disabling system features. Displaying system information.
  • Page 211: Selecting The Boot Mode

    Selecting the boot mode Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, NVMe Boot and Boot from URL Fibre Channel/FCoE Scan Policy...
  • Page 212: Secure Boot

    Remote Console. You can configure Secure Boot: Using the System Utilities options described in the following sections. Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/info/redfish https://www.hpe.com/info/redfish).
  • Page 213: Launching The Embedded Uefi Shell

    Launching the Embedded UEFI Shell Launching the Embedded UEFI Shell Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.
  • Page 214: Hpe Smart Storage Administrator

    HPE Smart Storage Administrator HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.
  • Page 215: Smart Storage Administrator

    Smart Storage Administrator Smart Storage Administrator SSA is the main tool for configuring arrays on these controllers. It exists in three interface formats: the SSA GUI, the SSA CLI, and SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format. The diagnostic features in SSA are also available in the standalone software Smart Storage Administrator Diagnostics Utility CLI.
  • Page 216: Hpe Infosight For Servers

    HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance...
  • Page 217: Usb Support

    USB support USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. USB support...
  • Page 218: External Usb Functionality

    External USB functionality External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities.
  • Page 219: Redundant Rom Support

    Redundant ROM support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.
  • Page 220: Safety And Security Benefits

    Safety and security benefits Safety and security benefits When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.
  • Page 221: Keeping The System Current

    Keeping the system current Keeping the system current Keeping the system current...
  • Page 222: Updating Firmware Or System Rom

    Updating firmware or system ROM Updating firmware or system ROM To update firmware or system ROM, use one of the following methods: The Firmware Update option in the System Utilities. The fwupdate command in the Embedded UEFI Shell. Service Pack for ProLiant (SPP) HPE online flash components Moonshot Component Pack Updating firmware or system ROM...
  • Page 223: Service Pack For Proliant

    Service Pack for ProLiant Service Pack for ProLiant SPP is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure. SPP, along with SUM and SUT, provides Smart Update system maintenance tools that systematically update HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.
  • Page 224: Smart Update Manager

    Smart Update Manager Smart Update Manager SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of HPE ProLiant, HPE BladeSystem, HPE Synergy, HPE Superdome Flex servers, and HPE Apollo servers, infrastructure, and associated options. SUM identifies associated nodes you can update at the same time to avoid interdependency issues.
  • Page 225: Integrated Smart Update Tools

    Integrated Smart Update Tools Integrated Smart Update Tools Integrated Smart Update Tools (SUT) is the smart update solution for performing online firmware and driver updates. SUT is used with iLO 4, iLO 5, and with update solutions (management appliances such as iLO Amplifier Pack or HPE OneView and Smart Update Manager to stage, install, and activate firmware and driver updates.
  • Page 226: Updating Firmware From The System Utilities

    Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center. 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.
  • Page 227: Updating The Firmware From The Uefi Embedded Shell

    Updating the firmware from the UEFI Embedded Shell Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media.
  • Page 228: Online Flash Components

    Online Flash components Online Flash components This component provides updated system firmware that can be installed directly on supported operating systems. Additionally, when used in conjunction with SUM, this Smart Component allows the user to update firmware on remote servers from a central location. This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update.
  • Page 229: Drivers

    Create a custom SPP download Download Smart Update Manager for Linux Download specific drivers To locate the drivers for a server, go to the Hewlett Packard Enterprise Support Center website Hewlett Packard Enterprise Support Center website , and then search for the product name/number.
  • Page 230: Software And Firmware

    For system software and firmware updates, use one of the following sources: Download the SPP from the Hewlett Packard Enterprise website (https://www.hpe.com/servers/spp/download https://www.hpe.com/servers/spp/download). Download individual drivers, firmware, or other system software components from the server product page in the Hewlett Packard Enterprise Support Center website ( https://www.hpe.com/support/hpesc...
  • Page 231: Operating System Version Support

    Operating system version support Operating system version support For information about specific versions of a supported operating system, refer to the operating system support matrix operating system support matrix . Operating system version support...
  • Page 232: Hpe Pointnext Portfolio

    HPE Pointnext Portfolio HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.
  • Page 233: Proactive Notifications

    Proactive notifications Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: Hardware, firmware, and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
  • Page 234: Troubleshooting

    Troubleshooting Troubleshooting Troubleshooting...
  • Page 235: Nmi Functionality

    NMI functionality NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.
  • Page 236: Troubleshooting Resources

    Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events. To access troubleshooting resources for your product, see the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
  • Page 237: Removing And Replacing The System Battery

    Removing and replacing the system battery Removing and replacing the system battery The system battery provides power to the real-time clock. If the server no longer automatically displays the correct date and time, you might need to replace the system battery. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium WARNING: pentoxide, or an alkaline battery pack.
  • Page 238 Removing and replacing the system battery...
  • Page 239: Specifications

    Specifications Specifications For more information on cable, power, environmental, compliance, and general specifications, see the HPE Compute Transceiver and HPE Compute Transceiver and Cable Hardware Matrix. Cable Hardware Matrix Specifications...
  • Page 240: Environmental Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
  • Page 241: Server Specifications

    Server specifications Server specifications Specification Specification Value Value Height 4.28 cm (1.68 in) Depth, SFF 74.19 cm (29.21 in) Depth, LFF 77.31 cm (30.44 in) Width 43.46 cm (17.11 in) Weight, SFF minimum 13.29kg (29.29 lb) Weight, SFF maximum 18.11 kg (39.92 lb) Weight, LFF minimum 15.09 kg (33.27 lb) Weight, LFF maximum 19.45 kg (42.88 lb) Server specifications...
  • Page 242: Power Supply Specifications

    HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/proliant/powersupply https://www.hpe.com/info/proliant/powersupply).
  • Page 243 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
  • Page 244 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...
  • Page 245 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
  • Page 246 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current...
  • Page 247 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 22.1 A at -40 VDC input...
  • Page 248: Hpe 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current...
  • Page 249: Hot-Plug Power Supply Calculations

    Hot-plug power supply calculations Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/poweradvisor/online https://www.hpe.com/info/poweradvisor/online). Hot-plug power supply calculations...
  • Page 250: Websites

    Websites Websites General websites General websites Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix https://www.hpe.com/storage/spock https://www.hpe.com/storage/spock Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...
  • Page 251: Support And Other Resources

    Support and other resources Support and other resources Support and other resources...
  • Page 252: Accessing Hewlett Packard Enterprise Support

    Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Information to collect Information to collect...
  • Page 253: Accessing Updates

    Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Accessing updates...
  • Page 254: Remote Support

    Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
  • Page 255: Warranty Information

    Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties https://www.hpe.com/support/Networking-Warranties Warranty information...
  • Page 256: Regulatory Information

    Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach...
  • Page 257: Documentation Feedback

    Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments.

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