BenQ BL2420 User Manual
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BenQ BL2420 User Manual

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BL Series
LCD Monitor
User Manual

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Summary of Contents for BenQ BL2420

  • Page 1 BL Series LCD Monitor User Manual...

  • Page 2: Copyright

    Copyright Copyright © 2016 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
  • Page 3 BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...

  • Page 4: Table Of Contents

    Viewing angle adjustment ........................24 Using the monitor wall mounting kit ....................25 Getting the most from your BenQ monitor ..............26 How to install the monitor on a new computer ................27 How to upgrade the monitor on an existing computer ..............28 How to install on Windows 10 system (selected models only) ...........

  • Page 5: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)
  • Page 6 Video Cable: DVI-D (Optional accessory) Video Cable: DP (Optional accessory) Video Cable: HDMI (Optional accessory for models with HDMI inputs) Audio Cable USB Cable Headphone hook • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 7: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Light sensor / Eco sensor 2. Control buttons 3. Power button Back view 4. Cable management hole 5. Input and output ports (vary by model, see Input and output ports on page 6.

  • Page 8: Input And Output Ports

    7. Headphone hook 8. VESA mount release button Input and output ports Available input and output ports may vary depending on your purchased model. Check the document on the provided CD for details. Specification BL2420P 1. Power switch 2. AC power input jack 3.
  • Page 9 BL2420U 1. Power switch 2. AC power input jack 3. DVI-D socket 4. HDMI-1 (1.4) socket 5. HDMI-2 (2.0) socket (*)(**) 6. DisplayPort socket (**) 7 8 9 10 7. Audio Line In 8. Headphone jack 9. USB 3.0 port (upstream; connecting to the PC) 10.

  • Page 10: Connection

    Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 17. BL2420P USB peripherals (USB 2.0) Headphone/ Speakers PC/Notebook Getting to know your monitor...
  • Page 11 BL2420U USB peripherals (USB 3.0) HDMI 2.0 HDMI 1.4 Headphone/ Speakers PC/Notebook Getting to know your monitor...
  • Page 12 BL2420Z / BL2423 USB peripherals (USB 2.0) Headphone/ Speakers PC/Notebook Getting to know your monitor...

  • Page 13: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 14 Tighten the thumbscrew on the bottom of the monitor base as illustrated. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 15 2. Connect the PC video cable. Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
  • Page 16 To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. After the monitor is powered on, if the image is not displayed, disconnect the cable.
  • Page 17 4. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. Connect USB devices via other USB ports (downstream) on the monitor.
  • Page 18 7. Install the headphone hook (optional step). You can install the headphone hook to place your headphone. It is useful when your headphone is not in use. Orient and align the headphone hook with the hole on the monitor stand, and attach the hook to the hole Turn the hook clockwise until you cannot go further ).
  • Page 19 Turn on the computer too, and select an input source by the OSD control keys. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 20: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 21 Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand. You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe. How to assemble your monitor hardware...

  • Page 22: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 23: Rotating The Monitor

    To have the function that sets the display to rotate with the monitor automatically, Auto Pivot please install the software from www.benq.com or CD. To enable, go to Display Pilot > and check . And then go to on your...

  • Page 24: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details. How to assemble your monitor hardware...

  • Page 25: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 26: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 27: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 28: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 29: How To Install On Windows 10 System (Selected Models Only)

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 30: How To Install On Windows 8 (8.1) System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 31: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 32: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. The control keys are embedded in a touchpad and are indicated by the LED indicators. Touch of an LED indicator represents pressing the corresponding control key.

  • Page 33: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
  • Page 34 Controlling the display with Display Pilot software is provided as an alternative to control the display. Download and Display Pilot install from www.benq.com or from the supplied CD (if came with the CD). The main functions include: • Control of the OSD menus.

  • Page 35: Picture Optimization (For Models With D-Sub Inputs)

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.

  • Page 36: Choosing An Appropriate Picture Mode

    Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Picture Mode on page 42 for all the available picture modes. Go to for a desired picture mode. Picture Advanced Picture Mode Connecting the monitor to your MacBook series product While the monitor is connected to your MacBook series product, switch to...

  • Page 37: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press ) to access Menu the main menu.

  • Page 38: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 39 Item Function Range Use this to change the input to that appropriate to • Input D-Sub your video cable connection type. • • HDMI Available options vary by model. Check the • DisplayPort document on the provided CD for Specifications available input connectors of the purchased model.

  • Page 40: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 41 Item Function Range Adjusts the tone luminance. The default value is 3 (the • Gamma standard value for Windows). • • • • Allows video and still photographs to be viewed Color Normal Temperature with natural coloring. This is the factory default color.

  • Page 42: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 43 Item Function Range Minimizes the differences of color, contrast, and Presentation brightness between the images displayed on the monitor and projected by a projector. For basic PC application. Standard Decreases the blue light emitted from the display to Low Blue Light reduce the risk of blue light exposure to your eyes.
  • Page 44 Item Function Range This feature is provided to allow aspect ratios other than 16:9 to be Display displayed without geometric distortion. Mode The options under will be different depending on the input Display Mode signal sources. Depending on your selection of , different option Picture Mode...

  • Page 45: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 46: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 47 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 48 • Contrast • Auto Adjustment (for models with D-Sub inputs) • Volume • Mute • Input • Eye Protect (for BL2420) • Eye Protect (for Meter BL2420) • Bright Intelligence (for BL2423) • Light Meter (for BL2423) • ECO Sensor •...
  • Page 49 Item Function Range When this function is activated, HDMI port will be in the • HDMI Auto input auto select loop. Otherwise, HDMI can only be Switch • (for models selected by input select or by hot key. with HDMI inputs) Sets the time to power off the monitor automatically in •...

  • Page 50: Ergonomics Menu

    Function Range Your monitor comes with a light sensor, which detects the • Eye Protect (for BL2420) light condition around the monitor and adjusts the monitor • backlight automatically. This is to protect your eyes from overexposure to bright light.
  • Page 51 Sets to display the light condition around the monitor on • Eye Protect the screen. Meter • (for BL2420) Turns the Bright Intelligence function on or off. The built-in • Bright light sensor works with Bright Intelligence technology to Intelligence •...

  • Page 52: Eco Menu

    Eco menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 53 Item Function Range Sets to display the countdown to turn off the monitor. • ECO Sensor Meter • Decides how far the sensor can detect. • Sensor Near Range • Middle • Navigating the main menu...

  • Page 54: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image is blurred. • Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. • (For models with D-Sub inputs) If a VGA extension cable is used, remove the extension cable for the test.
  • Page 55 The LED indicator is white or orange. • If the LED lights up in solid white, the monitor is powered on. • If the LED is illuminated in white and there is a message on the screen, this Out of Range means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode.

  • Page 56: Need More Help

    The light sensor of the monitor does not work well. The light sensor is located at the front bottom of the monitor. Please check: • (For BL2420) If the Eye Protect function is set to . Check >...

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