BenQ BL2790QT User Manual
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BenQ BL2790QT User Manual

BenQ BL2790QT User Manual

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LCD Monitor
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Business Monitor | BL Series

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Summary of Contents for BenQ BL2790QT

  • Page 1 LCD Monitor User Manual Business Monitor | BL Series...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.

  • Page 3: Product Support

    BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 4: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware (for models with height adjustment stand) How to adjust the monitor viewing angle? Viewing angle adjustment How to wall mount the monitor? Using the monitor wall mounting kit (purchased separately)

  • Page 5: Safety Precautions

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

  • Page 6: Installation

    • This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.

  • Page 7: Safety Notice For Remote Control (Applicable If A Remote Control Is Provided)

    Caution • The distance between you and the monitor should be 2.5 to 3 times the diagonal width of the screen. • Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.

  • Page 8: Care And Cleaning

    • For replacement of power cord, connection cables, remote control or power adapter, please contact BenQ customer service. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support.
  • Page 9 • Defects caused by abuse or misuse of the monitor. • Before using the monitor, it is the sole responsibility of the user to check whether the monitor is compatible with local technical standards if the user brings the monitor out of its intended sales area.

  • Page 10: Table Of Contents

    Back view ..........................15 Connections ..........................16 Power delivery of USB-C™ ports on your monitor (BL2790QT/BL3290QT only) ....18 How to assemble your monitor hardware (for models with height adjustment stand) How to detach the stand and the base .................. 24 Adjusting the monitor height ....................
  • Page 11 Adjusting screen brightness automatically (Bright Intelligence Gen2) ........ 41 Enabling color vision accessibility (Color Weakness) ............41 Working with the built-in Noise Cancellation Microphone (selected models only) ..... 42 Working with the Noise Filter Speakers (selected models only)........... 42 Charging the connected device via USB-C™ port (selected models only) ......43 Connecting multiple monitors via MST (Multi-Stream Transport)(selected models only) .

  • Page 12: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor BL2790QT/BL3290QT BL2490/BL2790 Monitor Stand (For models with height adjustment stand) Monitor Base...
  • Page 13 Monitor base cover GC01 (Optional accessory, for models with height adjustment stand) Visit www.BenQ.com for the availability of base cover GC01. • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

  • Page 14: Getting To Know Your Monitor

    Getting to know your monitor Front view BL2790QT/BL3290QT BL2490/BL2790 10 11 1. USB-C™ port (for data transfer and power 7. MIC key delivery up to 7.5W) 8. Noise Filter Speaker key 2. USB 3.2 Gen 1 ports (downstream; 9. Low Blue Light Plus key connecting to the USB devices) 10.

  • Page 15: Back View

    Back view BL2790QT/BL3290QT BL2490/BL2790 1. AC power input jack 6. USB 3.2 Gen 1 ports (downstream; connecting to the USB devices) 2. HDMI socket 7. Kensington lock slot 3. DisplayPort socket 8. VESA cover 4. USB-C™ port (for signal transmission and power delivery up to 65W) 9.

  • Page 16: Connections

    The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page (for models with height adjustment stand) (for models without height adjustment stand). BL2790QT/BL3290QT USB peripherals Speakers / Headphone PC / Notebook...
  • Page 17 BL2490/BL2790 Speakers / Headphone PC / Notebook...

  • Page 18: Power Delivery Of Usb-C™ Ports On Your Monitor (Bl2790Qt/Bl3290Qt Only)

    Power delivery of USB-C™ ports on your monitor (BL2790QT/BL3290QT only) With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. Available power varies by port. Make sure the devices are connected to the appropriate ports to be activated properly with sufficient power.

  • Page 19: How To Assemble Your Monitor Hardware (For Models With Height Adjustment Stand)

    How to assemble your monitor hardware (for models with height adjustment stand) • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. •...
  • Page 20 Attach the monitor stand to the monitor base as illustrated. Orient and align the stand arm with the monitor ), push them together until they click and lock into place ( Tighten the thumbscrew on the bottom of the monitor base as illustrated. Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 21 2. Connect the PC video cable The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
  • Page 22 Use the base cover (optional accessory) to hold devices to keep your working space neat with style. Visit www.BenQ.com for the availability of base cover GC01. The device on the base cover is for illustration only and is not provided with the product.
  • Page 23 7. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor.

  • Page 24: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position.

  • Page 25: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 26: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Screen resolution Portrait Right-click the desktop and select from the popup menu. Select Orientation , and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 27: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications on the website for details.

  • Page 28: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.

  • Page 29: How To Assemble Your Monitor Hardware (For Models Without Height Adjustment Stand)

    How to assemble your monitor hardware (for models without height adjustment stand) • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. •...
  • Page 30 Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
  • Page 31 2. Connect the PC video cable The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
  • Page 32 5. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor.

  • Page 33: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

  • Page 34: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.

  • Page 35: How To Adjust Your Monitor

    How to adjust your monitor The illustrations and the images shown in this document are for your reference. The actual content may vary by the product supplied for you. The control panel BL2790QT/BL3290QT 1 2 3 4 Name Description MIC key Enables / mutes the built-in microphone.
  • Page 36 BL2490/BL2790 Name Description Input key Accesses the source selection menu. Low Blue Light Accesses the setting menu of Low Blue Light Plus. See Plus key Working with Low Blue Light Plus on page 40 for more information. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons.

  • Page 37: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located below the lower part of the front bezel. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up (rear) Left Right...

  • Page 38: Switching The Inputs Quickly (Selected Models Only)

    All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. Color Mode Standard Brightness...

  • Page 39: Working With The Quick Menu

    Working with the Quick Menu The Quick Menu is a quick access to change some monitor settings frequently adjusted. It also provides the access to the main menu. • Press to bring up the Quick Menu. • Press to different settings. •...

  • Page 40: Choosing An Appropriate Picture Mode (Color Mode)

    Choosing an appropriate picture mode (color mode) Your monitor provides various picture modes that are suitable for different types of images. See Color Mode menu on page 48 for all the available picture modes. 1. Press to bring up the Quick Menu. 2.

  • Page 41: Adjusting Screen Brightness Automatically (Bright Intelligence Gen2)

    Adjustable OSD settings While some settings (e.g., OSD language) are changed and take effect immediately regardless of other monitor settings or input, most OSD settings can be adjusted and saved to go with color modes. As a color mode is selected, the desired settings are applied. Item Description B.I.

  • Page 42: Working With The Built-In Noise Cancellation Microphone (Selected Models Only)

    Working with the built-in Noise Cancellation Microphone (selected models only) Check The control panel on page 35 for the available controls of the purchased model. If the video source is via USB-C™ port, you can press the MIC key to turn on the built-in microphone.

  • Page 43: Charging The Connected Device Via Usb-C™ Port (Selected Models Only)

    Note that without background noises, the overall volume may be lower than expected. Adjust volume if needed. Noise Filter High Medium Charging the connected device via USB-C™ port (selected models only) Available for models with USB-C™ inputs. Check Back view on page 15 for the available controls of the purchased model.

  • Page 44: Connecting Multiple Monitors Via Mst (Multi-Stream Transport)(Selected Models Only)

    Connecting multiple monitors via MST (Multi-Stream Transport)(selected models only) • Available for models with a DisplayPort output. Check Back view on page 15 for the available ports of the purchased model. • This function is not available on Macbook series products. With connection via the DP-IN and DP-OUT ports, you can output content to one or up to 4 monitors via MST function.

  • Page 45: Working With A Mac Series Product

    Color Mode menu on page 48 for details. • If your monitor supports certain BenQ software, check the software webpage from www.BenQ.com to see if they work on your Mac product. If you have any inquiries about the compatibilities with Mac products, visit Support.BenQ.com...

  • Page 46: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 37 for details.

  • Page 47: Input Menu

    Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 48: Color Mode Menu

    Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 49 Item Function Range User Applies a combination of picture settings defined by users.

  • Page 50: Eye Care Menu

    Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 51 Item Function Range Color Adjusts color matching representation for people with color Weakness vision deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red 0 ~ 10 filter. A stronger effect is produced as the value increases. Green Filter Decides the effect produced by the green 0 ~ 10...

  • Page 52: Color Menu

    Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 53 Item Function Range Color Normal Allows video and still photographs to be Temperature viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color.

  • Page 54: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 55 Item Function Range Speaker Adjusts the speaker settings. ON / OFF Turns the built-in speakers on or off. Speaker Adjusts the speaker volume. 0 ~ 100 Volume Noise Filter Reduces unwanted background • High noises from the built-in speakers. (selected •...

  • Page 56: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 57 Item Function Range OSD Settings Language Sets the OSD menu language. • English • Français The language options displayed on your OSD • Deutsch may differ from those shown on the right, • Italiano depending on the product supplied in your region.
  • Page 58 Item Function Range Display Mode This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Mode, different Display Mode option is pre-set.
  • Page 59 Item Function Range Auto Power Sets the time to power off the monitor automatically in • OFF power saving mode. • 10 min • 20 min • 30 min Resolution Sets whether to display the resolution notice of the • ON Notice recommended resolution when a new input source is •...

  • Page 60: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. •...
  • Page 61 You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources.
  • Page 62 Audio No sound can be heard from the built-in speakers. • Check whether the desired cable to input audio signals is properly connected. See Connect the headphone. on page 21 for details. • Increase the volume (volume may be muted or too low). •...

  • Page 63: Need More Help

    • Check if the input source has been selected to USB-C from Input. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

This manual is also suitable for:

Bl series

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