Additional Information - Sony Trinitron KV-27S20 Operating Instructions Manual

Additional information
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If the problem persists after trying the methods below,
contact your nearest Sony dealer.
No picture (screen not lit), no sound
=> Make sure the power cord is connected
securely.
=> Operate with the buttons on the TV.
=> Insert the batteries in the remote commander
with the correct polarity.
=> Replace the batteries with new ones if they are
weak.
=> Check to see if the TV/ VIDEO setting is correct:
when watching TV, set to TV, and when
watching video tapes, set to VIDEO1 or 2.
=> Try another channel. It could be station trouble.
=> Peform AUTO SET UP again using the SET UP
button to return to the factory preset condition.
(page 12)
—
Poor or no picture (screen lit), good sound
=> Adjust PICTURE in the VIDEO menu. (page 17)
=> Adjust BRIGHTNESS in the VIDEO menu.
(page 17) ,
=> Check antenna/cable connections.
=> Peform AUTO SET UP again using the SET UP
button to return to the factory preset condition.
(page 12)
=> Remove objects from the front of TV.
= Check the LIGHTSENSOR setting in the VIDEO
menu. (page 18)
Good picture, no sound
=> Press MUTING so that "MUTING" disappears
from the screen. (page 15)
=> Check the MTS setting in the AUDIO menu.
(page 21)
=> Make sure SPEAKER is set to ON in the AUDIO
menu. (page 21)
=> Peform AUTO SET UP again using the SET UP
button to return to the factory preset condition.
(page 12)
No color
* > Adjust the COLOR in the VIDEO menu. (page
17)
=> Black and white programs cannot be seen in
color.
= Peform AUTO SET UP again using the SET UP
button to return to the factory preset condition.
(page 12)
30 (| Additional Information
Only snow and noise appear on the screen
=> Check the CABLE setting in the SET UP menu.
(page 14)
=> Check the antenna/cable connections.
=> Make sure the channel is broadcasting
programs.
=> Press TV (black button) to change the input
mode. (page 16)
Dotted lines or stripes
= Adjust the antenna.
=> Move the TV away from noise sources such as
cars, neon signs, and hair-dryers.
Double images or ghosts
= Use a highly directional outdoor antenna ora
cable (when the problem is caused by
reflections from nearby mountains or tall
buildings).
Cannot operate menu
=> If the item you want to choose appears in gray,
you cannot select it. Press TV/ VIDEO correctly.
Cannot receive upper channels (UHF) when using an
antenna
=> Make sure CABLE is OFF in the SET UP menu.
(page 14)
=> Use AUTO PROGRAM to add receivable
channels that are not presently in TV memory.
(pages 13, 14)
Cannot receive any channels when using
cable TV
=» Make sure CABLE is ON in the SET UP menu.
(page 14)
=> Use AUTO PROGRAM to add receivable
channels that are not presently in TV memory.
(pages 13, 14)
Remote commander does not operate
=> Batteries could be weak. Replace the batteries.
=> Make sure the TV's power cord is connected
securely to the wall outlet.
=> Press TV (FUNCTION) when operating your
TV. 7
=> Are fluorescent lights too close to the TV? Move
them at least 3-4 feet away from the TV.
Cannot gain enough volume when using a cable box
= Increase the volume at the cable box. Then press
TV (FUNCTION) and adjust the TV's volume.
The TV needs to be cleaned
= Clean the TY with a soft dry cloth. Never use
strong solvents such as thinner or benzine,
which might damage the finish of the cabinet.