Connection Troubleshooting; Maintenance; Conformity With Directives - N'oveen CH9099 User Manual

CONNECTION TROUBLESHOOTING

1. Check whether the device is powered on and is in the correct WiFi connection mode, if
not please refer to the CHANGING BETWEEN CONNECTION MODES section.
2. Ensure the WiFi password has been entered into the app correctly (Case sensitive)
3. Check that the phone is connected to the WiFi you are connecting the device to.
4. Ensure the network you are connecting it to is 2.4Ghz (5Ghz WiFi networks are not
supported), and that there is a strong WiFi signal to the item.
5. If your router is dual band, ensure that the 2.4ghz network has a different network name
(SSID). Further advice on changing router settings will be available from your Internet
service provider / Router manufacturer.
6. Check the settings on the router. Encryption should be WPA2-PSK and authorisation
type should be set to AES

MAINTENANCE

Before carrying out routine cleaning, switch off the product and disconnect main power. Use a soft, damp cloth only and do
not use abrasive substances.
Note: Do not submerge any part of the product in the water.

CONFORMITY WITH DIRECTIVES

This product is CE marked to denote conformity with Directives 2006/95/EC (Low Voltage) and the EMC directive
(2004/108/EC), as amended.
Correct Disposal of this product
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