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Troubleshooting
7
Troubleshooting
Problem
Program does not
start after closing the
door.
Programme cannot
be started or
selected.
Water in the
machine.
Machine does not fill
with water.
Machine does
not drain water.
Machine vibrates or
makes noise.
There is water
leaking from the
bottom of the
washing machine.
Machine stopped
shortly after the
programme started.
Machine directly
discharges the water
it takes in.
Reason
Start / Pause / Cancel button was not
pressed.
Washing machine has switched to self
protection mode due to a supply problem (line
voltage, water pressure, etc.).
Some water might have remained in the
product due to the quality control processes in
the production.
Tap is turned off.
Water inlet hose is bent.
Š Water inlet filter is clogged.
Loading door may be open.
Water drain hose might be clogged or twisted. Š Clean or flatten the hose.
Pump filter is clogged.
Machine might be standing unbalanced.
A hard substance might have entered into the
pump filter.
Transportation safety bolts are not removed.
Laundry quantity in the machine might be
too little.
Machine might be overloaded with laundry.
Machine might be leaning on a rigid item.
Water drain hose might be clogged or twisted. Š Clean or flatten the hose.
Pump filter is clogged.
Machine might have stopped temporarily due
to low voltage.
Draining hose might not be at adequate
height.
Solution
Š *Press the Start / Pause / Cancel
button.
Š Press and hold Start / Pause /
Cancel button for 3 seconds to reset
the machine to factory settings. (see.
"Cancellation of program")
Š This is not a failure; water is not
harmful to the machine.
Š Turn on the taps.
Š Flatten the hose.
Š Clean the filter.
Š Close the door.
Š Clean the pump filter.
Š Adjust the feet to level the machine.
Š Clean the pump filter.
Š Remove the transportation safety
bolts.
Š Add more laundry to the machine.
Š Take out some of the laundry from
the machine or distribute the load by
hand to balance it homogenously in
the machine.
Š Make sure that the machine is not
leaning on anything.
Š Clean the pump filter.
Š It will resume running when the
voltage restores to the normal level.
Š Connect the water draining hose as
described in the operation manual.
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