Problems
Removing the water filter
The water filter should not be left standing dry for a long period of time.
When it is not used for a long time, we recommend storing the water filter
in a vessel filled with tap water in the refrigerator.
Remove the water filter as follows:
Requirement: The ready symbol appears on the display.
1. Press the "menu/ok" button for longer than 2 seconds.
»
The menu appears on the display.
2. Navigate to the Care > Filter > Remove filter menu.
3. Select Start using the arrow buttons and confirm with "menu/ok".
4. Follow the further instructions on the display.
»
The water hardness is automatically reset to the previous setting.
»
The ready symbol appears on the display.
5. Re-adjust the water hardness if necessary, (see section 8.8 Setting the
water hardness on page 85).
9
Problems
If the actions listed below fail to rectify the problems or other problems not
listed here occur, contact our hotline (local rate).
United Kingdom: +44 (0)800/ 0288 002
Problem
Coffee only emerges
in drips from the
outlet.
Coffee does not flow. Water tank not filled
Fill beans appears on
the display although
the bean container
is full.
88
Cause
Action
Grinding fineness
too fine.
Appliance soiled.
Appliance is covered
inside with limescale.
or inserted incor-
rectly.
Brewing unit
clogged.
Coffee beans do
not drop into the
grinder.
Set a coarser grinding fineness (see
section 7.6 one page 79).
Clean the brewing unit (see sec-
tion 8.3 one page 81).
Run the cleaning programme (see
section 8.6 one page 84).
Descale the appliance (see sec-
tion 8.7 one page 84).
Fill the water tank and ensure it is
positioned correctly (see sec-
tion 4.5 one page 64).
Clean the brewing unit (see sec-
tion 8.3 one page 81).
Press a direct key.
Tap lightly on the bean container.
Clean the bean container.
Coffee beans too oily. Use different
coffee beans.