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NLTroubleshooting
Malfunction
Program does not start.
Door cannot be
opened.
Washing water is not
pumped out.
46
Cause and Troubleshooting
▶ Push the detergent drawer into the appliance as far as it
will go.
Pump of the intelligent dosing system is blocked.
Turn off the device.
1.
Clean the pump unit.
2.
→ †Cleaning the detergent drawer", Page
37
If the indication reappears, enable the service.
3.
→
†Customer Service", page 55
Remark:You can start the washing program if you
deactivate the intelligent dosing system and dose
manually.
→ †Buttons", Page 25
Detergent drawer is not fully retracted.
▶ Slide in the detergent drawer until the symbol goes out.
Temperature is too high.
Wait for the temperature to drop.
▶
→ †program cancel", page 34
▶
Water level is too high.
Select a suitable program for draining.
▶
→ †Programs", Page 27
Power cut.
Open the door with the emergency release.
▶
→ †Emergency release", page 54
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
pinched.
Make sure that the drain pipe and the water
▶
drain hose are not kinked or pinched.
Drain pump is clogged.
→
†Cleaning the drain pump", page 39
▶
Water drain hose is connected too high.
Install the water drain hose at a maximum height of 1
▶
meter.
Pump cover not assembled correctly.
Assemble the pump cover correctly.
▶
Detergent dosage is too high.
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