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In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of...
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: +886-2-28965588 ext.123 (Standard International call charges apply) Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information.
In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.
1.2 Specifications SP2C621D32GM-2T MB Physical Status Form Factor Proprietary Dimension 16.53” x 13.79 (42 cm x 35.04 cm) Processor System Gen Intel Xeon Scalable Processors Socket 1+1 Socket P+ (LGA 4189) Thermal Design 300W Power Chipset Intel® C621A CPLD LCMXO3LF-2100C...
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SP2C621D32GM-2T Ethernet Interface 10000/1000/100 Mbps by Intel®X710-AT2 LAN controller - 2 x RJ45 10GbE RJ45 by Intel® X710-AT2 - 1 x RJ45 Dedicated IPMI LAN port by RTL8211E - Supports Wake-On-LAN - Supports Energy Effcient Ethernet 802.3az - Supports Dual LAN with Teaming function...
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256Mb AMI UEFI Legal BIOS BIOS Features - Plug and Play (PnP) - ACPI 2.0 Compliance Wake Up Events - SMBIOS 2.8 Support - ASRock Rack Instant Flash Hardware Monitor Temperature - CPU Temperature Sensing - PCH Temperature Sensing - MB Temperature Sensing...
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SP2C621D32GM-2T Environment Temperature Operation temperature: 10°C ~ 35°C / Non operation temperature: -40°C ~ 70°C NOTE: Please refer to our website for the latest specifications. This motherboard supports Wake from on Board LAN. To use this function, please make sure that the “Wake on Magic Packet from power off state” is enabled in Device Manager >...
. With this utility, you can press the <F6> key during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
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Description ATX Power Connector (ATXPWR1) System Fan Connector (FAN6) ATX 12V Power Connector (ATX12V3) Low-Profile SlimSAS Connector (SLIM8_2) ATX 12V Power Connector (ATX12V4) Low-Profile SlimSAS Connector (SLIM8_1) 4 x 288-pin DDR4 DIMM Slots (DDR4_M1, DDR_N1, DDR4_O1, DDR4_P1)* System Fan Connector (FAN8) System Fan Connector (FAN7) 4 x 288-pin DDR4 DIMM Slots (DDR4_M2, DDR_N2, DDR4_O2, DDR4_P2)* Low-Profile SlimSAS Connector (SLIM7_2)
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SP2C621D32GM-2T No. Description SATA3 DOM Connector (SSATA0) ATX 12V Power Connector (ATX12V2) SATA3 DOM Connector (SSATA1) ATX 12V Power Connector (ATX12V1) System Fan Connector (FAN2) System Fan Connector (FAN1) SATA DOM Power Connector (SSATAPWR2) Password Reset Jumper (PASSWORD_CLEAR) USB 2.0 Header (USB_1_2)
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No. Description CPU VSENSE Header (CPU_VSENSE) M.2 Socket (M2_2) (Type 2280/22110) BIOS Swap Override Header (EPSI_MODE1) M.2 Socket (M2_1) (Type 2280/22110) NCSI Mode Jumper (NCSI_SEL1) NCSI Header (NCSI1) Front VGA Header (FRONT_VGA1) TPM-SPI Header (TPM_BIOS_PH1) Clear CMOS Pad (CLRMOS1) System Fan Connector (FAN5) PSU SMBus (PSU_SMB1) USB 3.2 Gen1 Header (USB3_5_6) COM Port Header (COM1)
SP2C621D32GM-2T 1.6 I/O Panel No. Description No. Description USB 3.2 Gen1 Ports (USB3_1_2) NMI Button (NMI_BTN) USB 3.2 Gen1 Ports (USB3_3_4) HDD/System Fault LED (HDD_SYS_LED) VGA Header (VGA1) IPMI LAN Header (IPMI_LAN1)* UID Switch (UID) 10G LAN RJ-45 Port (LAN1)**...
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*There are two LED next to the LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port 10G LAN Port (LAN1, LAN2) LED Indications Activity / Link LED Speed LED Status Description Status...
Chapter 2 Installation This is a proprietary form factor (16.53” x 13.79, 42 cm x 35.04 cm) motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.
SP2C621D32GM-2T 2.3 Installing the CPU and Heatsink 1. Before you insert the CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
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1. Before you installed the heatsink, you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation. 2. Illustration in this documentation are examples only. Heatsink or fan cooler type may differ. CPU Carrier...
SP2C621D32GM-2T 2.5 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...
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Chassis ID0 Jumper (3-pin CHASSIS_ID0) (see p.7, No. 65) Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.7, No. 66) Chassis ID2 Jumper (3-pin CHASSIS_ID2) Reserved for system level Reserved for system level (see p.7, No. 67) ESPI/LPC Selection Jumper (3-pin ESPI_LPC_SEL1) (see p.7, No.
SP2C621D32GM-2T 2.6 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header...
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Auxiliary Panel Header This header supports multiple (18-pin AUX_PANEL1) functions on the front panel, (see p.7, No. 45) including front panel SMB, internet status indicator. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment. It can be used for communication between peripheral equipment in the system, which has slower transmission rates, and power management equipment.
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SP2C621D32GM-2T IntA_PA_D+ USB 3.2 Gen1 Header Besides four default USB 3.2 IntA_PA_D- (19-pin USB3_5_6) Gen1 ports on the I/O panel, IntA_PA_SSTX+ IntA_PA_SSTX- (see p.7, No. 79) there is one USB 3.2 Gen1 IntA_PA_SSRX+ header on this motherboard. IntA_PA_SSRX- Vbus This USB 3.2 Gen1 header can support two USB 3.2 Gen1...
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Backplane PCI Express These headers are used for the Hot-Plug Connectors hot plug feature of HDDs on (5-pin CPU1_ HSBP1) the backplane. P0_HP_ALERT_L (see p.7, No. 60) CPU_HP_SDA (5-pin CPU2_ HSBP1) CPU_HP_SCL (see p.7, No. 59) System Fan Connectors Please connect fan cables to the (4-pin FAN1) fan connectors and match the (see p.7, No.
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SP2C621D32GM-2T SPI TPM Header This connector supports SPI SPI PIRQ (13-pin TPM_BIOS_PH1) Trusted Platform Module SPI_RST TPM_CS# (see p.7, No. 75) (TPM) system, which can MOSI securely store keys, digital RSMRST# SPI_CLK MISO certificates, passwords, and +3.3V SPI_CS data. A TPM system also helps...
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LCM_RX Liquid Crystal Module This header is used for LCM_TX +5VSB Header extended Liquid Crystal (4-pin LCM1) Module(LCM) on the front (see p.7, No. 52) panel of a server system. LINK_LEDN IPMI LAN LED Header This header is used to connect LINK_LEDP LED0_AD0 (4-pin IPMI_LED1)
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SP2C621D32GM-2T CPU VSENSE Header This header is used to detect (3-pin CPU_VSENSE) CPU1 VSENSE. (see p.7, No. 68) Serial ATA3 Connectors These two SATA3 connectors SSATA0 (SSATA0) support SATA data cables for (see p.7, No. 34) internal storage devices with (SSATA1) up to 6.0 Gb/s data transfer...
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Slimline SAS Connectors These connectors are used for Right-Angle: the NVME PCIE devices. (SLIM1_1) (see p.7, No. 30) (SLIM1_2) (see p.7, No. 28) (SLIM2_1) (see p.7, No. 27) (SLIM2_2) (see p.7, No. 25) (SLIM5_1) (see p.7, No. 18) (SLIM5_2) (see p.7, No. 16) (SLIM6_1) (see p.7, No.
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SP2C621D32GM-2T Virtual RAID On CPU This connector supports Intel® Header Virtual RAID on CPU and VROC RAID KEY (4-pin RAID_1) NVME/AHCI RAID on CPU +3VSB (see p.7, No. 47) PCIE. With the introduction of the Intel VROC product, there are three modes of operation:...
2.7 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description 0x10 PEI_CORE_STARTED 0x11 PEI_CAR_CPU_INIT 0x15 PEI_CAR_NB_INIT 0x19 PEI_CAR_SB_INIT 0x31 PEI_MEMORY_INSTALLED 0x32 PEI_CPU_INIT 0x33 PEI_CPU_CACHE_INIT...
2.8 Identification purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed, (UID1) the front/rear UID blue LED indicator will be truned on.
SP2C621D32GM-2T 2.9 M.2 SSD Module Installation Guide The Ultra M.2 supports either a M.2 SATA3 6.0 Gb/s module or a M.2 PCI Express module up to Gen 3 x4 (32Gb/s). Installing the M.2 SSD Module Step 1 Prepare a M.2 SSD module and the screw.
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Step 3 Move the standoff based on the module type and length. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut. Otherwise, release the standoff by hand. Step 4 Peel off the yellow protective film on the nut to be used.
SP2C621D32GM-2T Chapter 3 UEFI Setup Utility 3.1 Introduction This section explains how to use the UEFI SETUP UTILITY to configure your system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY;...
3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
SP2C621D32GM-2T 3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date.
3.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, DRAM Configuration, Chipset Configuration, Storage Configuration, ACPI Configura- tion, USB Configuration, Super IO Configuration, Serial Port Console Redirection, H/W Monitor, Runtime Error Logging, Intel SPS Configuration, Intel VMD Technology, Tls Auth Configuration and Instant Flash.
SP2C621D32GM-2T 3.3.1 CPU Configuration Intel SpeedStep Technology Intel SpeedStep technology allows processors to switch between multiple frequencies and voltage points for better power saving and heat dissipation. CPU turbo ratio can be fixed when Intel SpeedStep Technology set Disabled and Intel Turbo Boost Technology set En- abled.
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Short Duration Power Limit Configure Package Power Limit 2 in watts. When the limit is exceeded, the CPU ratio will be lowered immediately. A lower limit can protect the CPU and save power, while a higher limit may improve performance. Long Duration Power Limit Configure Package Power Limit 1 in watts.
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SP2C621D32GM-2T Package C State Support Enable CPU, PCIe, Memory, Graphics C State Support for power saving. CPU C6 State Support Enable C6 deep sleep state for lower power consumption. Enhanced Halt State(C1E) Enable Enhanced Halt State (C1E) for lower power consumption.
3.3.2 DRAM Configuration Enforce POR Enforce POR - Enforces Plan Of Record restrictions for DDR4 frequency and voltage programming. Disable - Disables this feature. DRAM Frequency If [Auto] is selected, the motherboard will detect the memory module(s) inserted and assign the appropriate frequency automatically. Numa Use this item to enable or disable Non Uniform Memory Access (NUMA).
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SP2C621D32GM-2T ADDDC Sparing Enable or disable ADDDC Sparing. Multi Rank Sparing Set Multi Rank Sparing number. Default and the maximum is 2 ranks per channel. Patrol Scrub Patrol Scrub is a background activity initiated by the processor to seek out and fix memory errors.
3.3.3 Chipset Configuration SPI/LPC TPM switch Use this item to select SPI/LPC TPM switch. MMCFG Base Use this item to select MMCFG Base. MMIO High Base Use this item to select MMIO High Base. MMIO High Granularity Size Use this item to select the allocation size used to assign mmioh resources. Total mmioh space can be up to 32x granularity.
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SP2C621D32GM-2T on monitor even if a HDMI display is connected. Select [Onboard Hdmi] instead to use HDMI as output source. Onboard VGA Use this to enable or disable the Onboard VGA function. The default value is [Auto]. *This item is not available when the Primary Graphic Adapter is set to [Onboard VGA].
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SLIM4_1/SLIM4_2 Link Width This allows you to select SLIM4_1/SLIM4_2 Link Width. The default value is [x16]. SLIM4_1/SLIM4_2 Link Speed This allows you to select PCIE Link Speed. The default value is [Auto]. SLIM4_1/SLIM4_2 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices. SLIM5_1/SLIM5_2 Link Width This allows you to select SLIM5_1/SLIM5_2 Link Width.
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SP2C621D32GM-2T SLIM8_1/SLIM8_2 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices SR-IOV Support If system has SR-IOV capable PCIe Devices, this option Enables or Disables Single Root IO Virtualization Support. Restore AC Power Loss This allows you to set the power state after a power failure.
3.3.4 Storage Configuration SATA Controller Use this item to enable or disable SATA Controllers. SATA Mode Selection Identify the SATA port is connected to Solid State Drive or Hard Disk Drive. Press <Ctrl+I> to enter RAID ROM during UEFI POST process. SATA ALPM Use this item to enable or disable Support Aggressive Link Power Management.
SP2C621D32GM-2T 3.3.5 ACPI Configuration PCIE Devices Power On Allow the system to be waked up by a PCIE device and enable wake on LAN. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode.
3.3.6 USB Configuration Legacy USB Support Enable or disable Legacy OS Support for USB 2.0 devices. If you encounter USB compatibility issues it is recommended to disable legacy USB support. Select UEFI Setup Only to support USB devices under the UEFI setup and Windows/Linux operating systems only.
SP2C621D32GM-2T 3.3.7 Super IO Configuration Serial Port 1 Configuration Use this item to set parameters of SOL. Serial Port Use this item to enable or disable Serial Port (COM). Change Settings Use this item to select an optimal setting for Super IO device.
3.3.8 Serial Port Console Redirection COM1/SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information.
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SP2C621D32GM-2T Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [38400], [57600] and [115200].
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Redirection COM Port Use this item to select a COM port to display redirection of Legacy OS and Legacy OPROM Messages. Resolution On Legacy OS, the Number of Rows and Columns supported redirection. Redirection After POST If the [Bootloader] is selected, legacy console redirection is disabled before booting to legacy OS.
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SP2C621D32GM-2T CTS], and [Software Xon/Xoff]. Data Bits EMS Parity EMS Stop Bits EMS...
3.3.9 H/W Monitor In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. Watch Dog Timer This allows you to enable or disable the Watch Dog Timer.
SP2C621D32GM-2T 3.3.10 Runtime Error Logging WHEA Support Use this item to enable or disable Windows Hardware Error Architecture. System Error Use this item to enable or disable System Error feature. When it is set to [Enabled], you can configure Memory Error and PCIE Error log features.
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PCIE Uncorrected Error Enable Use this item to enable or disable PCIe Uncorrectable errors. PCIE Fatal Error Enable Use this item to enable or disable PCIe Ftal errors.
SP2C621D32GM-2T 3.3.11 Intel SPS Configuration SPS screen displays the Intel SPS Configuration information, such as Operational Firmware Version and Firmware State.
3.3.12 Intel(R) VMD Technology Intel(R) VMD for Volume Management Device on Socket 0 / 1 Enter the item to configure settings for Intel(R) Volume Management Device Technology in the designated Stack.
SP2C621D32GM-2T 3.3.13 Tls Auth Configuratio Server CA Configuration Press <Enter> to configure Server CA. Client Cert Configuration Enroll Cert Press <Enter> to enroll cert. Delete Cert Press <Enter> to delete cert.
3.3.14 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems ® first like MS-DOS or Windows . Just save the new UEFI file to your USB flash drive, floppy disk or hard drive and launch this tool, then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli- cated flash utility.
SP2C621D32GM-2T 3.4 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility.
3.4.1 Key Management In this section, expert users can modify Secure Boot Policy variables without full authenti- cation. Factory Key Provision Install factory default Secure Boot keys after the platform reset and while the System is in Setup mode. Install Default Secure Boot Keys Please install default secure boot keys if it’s the first time you use secure boot.
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SP2C621D32GM-2T Remove 'UEFI CA' from DB Device Guard ready system must not list ‘Microsoft UEFI CA’ Certificate in Autho- rized Signature database (db). Restore DB Defaults Restore DB variable to factory defaults. Platform Key(PK) Enroll Factory Defaults or load certificates from a file: 1.
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1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed Forbidden Signatures Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin)
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SP2C621D32GM-2T OsRecovery Signatures Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed...
3.5 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Boot Option Filter This option controls Legacy/UEFI ROMs priority.
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SP2C621D32GM-2T note that a buzzer is needed. Full Screen Logo Use this item to enable or disable OEM Logo. The default value is [Enabled]. AddOn ROM Display Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo”...
3.5.1 CSM Parameters Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. If you are using Windows Server 2012 R2 or later ver- sions 64-bit UEFI and all of your devices support UEFI, you may also disable CSM for faster boot speed.
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SP2C621D32GM-2T SLIM1-2 Slot OpROM Use this item to select slot storage and Network Option ROM policy. In Auto option, the default is Disabled with NVMe device, but it is Legacy with other devices. (This item can't select Video Option ROM policy.) SLIM2-1 Slot OpROM Use this item to select slot storage and Network Option ROM policy.
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default is Disabled with NVMe device, but it is Legacy with other devices. (This item can't select Video Option ROM policy.) SLIM6-1 Slot OpROM Use this item to select slot storage and Network Option ROM policy. In Auto option, the default is Disabled with NVMe device, but it is Legacy with other devices.
SP2C621D32GM-2T 3.6 Server Mgmt BMC Support Enable/Disable interfaces to communicate with BMC. IPMI Interface Type Type of Interface to communicate BMC from HOST. Wait For BMC Wait For BMC response for specified time out. BMC starts at the same time when BIOS starts during AC power ON.
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OS Watchdog Timer If enabled, starts a BIOS timer which can only be shut off by Management Software after the OS loads. Helps determine that the OS successfully loaded or follows the OS Boot Watchdog Timer policy. OS Wtd Timer Timeout Configure the length of the OS Boot Watchdog Timer.
SP2C621D32GM-2T 3.6.1 System Event Log SEL Components Change this to enable ro disable all features of System Event Logging during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL.
3.6.2 BMC Self Test Log Erase Log Use this item to configure Erase Log Options. When Log is Full Use this to choose options for reactions to a full log.
3.6.4 BMC User Settings Add User Press <Enter> to Add a User. Delete User Press <Enter> to Delete a User. Change User Settings Press <Enter> to Change User Settings.
SP2C621D32GM-2T 3.6.5 BMC Network Configuratio BMC Out of Band Access Enabled/Disabled BMC Out of band Access. Lan Channel (Failover) Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If you prefer using a static IP address, toggle to [Yes], and the changes take effect after the system reboots.
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The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: http://www.asrockrack.com/support/ipmi.asp VLAN Enabled/Disabled Virtual Local Area Network.
SP2C621D32GM-2T 3.6.6 BMC Tools Load BMC Default Settings Use this item to Load BMC Default Settings KCS Control Select this KCS interface state after POST end. If [Enabled] us selected, the BMC will remain KCS interface after POST stage. If [Disabled] is selected, the BMC will disable KCS...
3.7 Event Logs Change Smbios Event Log Settings This allows you to configure the Smbios Event Log Settings. When entering the item, you will see the followings: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
SP2C621D32GM-2T 3.8 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY.
4.3 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...
SP2C621D32GM-2T Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
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1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
SP2C621D32GM-2T 5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.
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