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Troubleshooting
Problem:
Appliance is connected to
the power mains but it does
not work.
Cooling system operates
continuously for a long
period of time:
Excessive build-up of ice on
the back wall of refrigerator
interior can be a result of the
following:
Build-up of ice or frost in the
freezer interior:
Condensate (dew) on the
shelf above the drawers:
Droplets on the refrigerator
compartment back wall.
Water is dripping/leaking
from the refrigerator:
36
Cause or remedy:
•
Make sure there is voltage in the power outlet and that the
appliance is switched on.
•
Too high environment temperature.
•
Door opened too frequently or too long.
•
Door not closed correctly (possible impurities on the seal,
misaligned door, damaged seal etc.).
•
Too much fresh food inserted at once.
•
Sensor in the refrigerator (A) blocked by fresh food. Make sure
the air can circulate around the sensor (only with some models).
•
door opened too frequently or too long.
•
Warm food placed in the refrigerator.
•
Food or containers in contact with the back interior wall of the
refrigerator.
•
Poor door sealing.
•
If the seal is dirty or damaged, clean or replace it.
•
The door has been opened for too long or too frequently.
•
The door is not properly closed.
•
The door has a poor seal (the gasket is dirty, the door is not
properly aligned, the gasket is damaged etc.).
•
Manually defrost the appliance.
•
This is transient phenomenon which cannot be entirely avoided
in periods of high environment temperature and humidity. It
subsides when temperature and humidity are normalized. We
recommend cleaning the drawers more frequently and wiping
the droplets occasionally.
•
Open the humidity control slider.
•
Put food in bags or other packaging with a good seal.
•
This is normal. The refrigerator compartment is defrosted
automatically, which results in droplets of water that flows through
an opening in the refrigerator compartment back wall into a tray
above the compressor unit, from which it evaporates.
•
Clogged water discharge opening or water dripping past the
water gutter.
•
Clean the blocked opening, e.g. using a kunststof straw.
•
If a thick layer of ice builds up, defrost the appliance manually
(see Defrosting the Appliance).
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